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Table of Contents
Related Manuals for Motorola SURFboard SB6141 DOCSIS 3.0
Summary of Contents for Motorola SURFboard SB6141 DOCSIS 3.0
- Page 1 User Guide Motorola SURFboard ® SB6141 DOCSIS 3.0 Cable Modem ®...
- Page 2 Motorola Mobility, Inc. Motorola Mobility reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola Mobility to provide notification of such revision or change. Motorola Mobility provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
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Page 3: Safety And Regulatory Information
Safety and Regulatory Information IMPORTANT SAFETY INSTRUCTIONS Read This Before You Begin — When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions. - Page 4 (2) This device must accept any interference received, including interference that may cause undesired operation. FCC CAUTION: Any changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.
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Page 5: Table Of Contents
Contents Safety and Regulatory Information ........................i Getting Started ..............................1 Inside the Box ................................. 1 Minimum System Requirements ..........................1 Contact Information ..............................1 Product Overview ..............................2 Front Panel ................................2 Rear Panel ................................3 MAC Label ................................3 Connecting the Modem ............................ -
Page 6: Getting Started
This guide provides a product overview and instructions for installing and configuring the SB6141. Inside the Box Before installing the modem, check that the following items are included in the box with the modem. any items are missing, please contact Motorola Broadband Technical Support at 1-877-466-8646. ITEM DESCRIPTION Power Supply... -
Page 7: Product Overview
Product Overview Front Panel LED ICON FLASHING Not applicable — icon does not Green: Power is properly connected flash Scanning for a downstream Green: Non-bonded downstream channel is connected (receive) channel connection Blue*: High-speed Internet connection with bonded downstream channels Scanning for an upstream (send) Green: Non-bonded upstream channel is connected channel connection... -
Page 8: Rear Panel
Rear Panel Port Name Description Ethernet port for an RJ-45 cable connection A green LED indicates a data connection is made Coaxial cable connector +12VDC Power connector MAC Label The SB6141 Media Access Control (MAC) label is located on the bottom of the modem. It contains specific ID information for the modem. -
Page 9: Connecting The Modem
Connecting the Modem This product is for indoor use only. Do not route the Ethernet cable outside of the building. Exposure of the cables to lightning could create a safety hazard and damage the product. Before installing the modem, choose a location where the PC and modem are preferably near existing cable and electrical wall outlets. -
Page 10: Wall Mounting The Modem
Wall Mounting the Modem Before drilling holes in the wall, check the structure for potential damage to water, gas, or electrical lines. You will need a screwdriver and two M3 (#6) screws. 1. Print the Wall Mounting Template. Note: You can mount the modem horizontally or vertically. 2. -
Page 11: Wall Mounting Template
Wall Mounting Template SB6141 DOCSIS 3.0 Cable Modem • User Guide 582613-001-a... -
Page 12: Connecting To The Internet
Connecting to the Internet After installing the modem, you are now ready to connect your PC and other network devices to the Internet. To do this, you may have to enable the network options on your PC to automatically obtain an IP address and DNS server address. -
Page 13: Configuring Tcp/Ip For Windows Vista
Configuring TCP/IP for Windows Vista 1. Click Start button and then right-click Network. 2. Click Network and Internet to open the Network and Internet window. 3. Click Network and Sharing Center to open the Network and Sharing Center window. 4. Click Manage Network Connections. 5. -
Page 14: Renewing The Ip Address In Windows 7 Or Vista
5. Verify Internet Protocol (TCP/IP) is selected, then click Properties. 6. Verify that Obtain an IP address automatically and Obtain DNS server address automatically are both selected. 7. Click OK to save the TCP/IP settings. 8. Click OK to exit. Renewing the IP Address in Windows 7 or Vista 1. -
Page 15: Verifying The Ip Address In Windows Xp
Verifying the IP Address in Windows XP 1. Click Start button and then click Run. 2. Type and click OK. 3. Type and press Enter to display your IP configuration. ipconfig SB6141 DOCSIS 3.0 Cable Modem • User Guide 582613-001-a... -
Page 16: Monitoring Your Modem
Monitoring Your Modem Use the SB6141 Modem Configuration Manager to view the various configuration settings and operational status of the modem. You can also reset the modem configuration back to the original factory settings. Starting the Modem Configuration Manager 1. Open any web browser on a PC connected to your modem. 2. -
Page 17: Restoring Your Modem Settings
Restoring Your Modem Settings You can reset your SB6141 modem configuration to the factory default settings. WARNING: This will delete all of your existing modem configuration settings. 1. Select Configuration from the menu bar. 2. Click Reset All Defaults. SB6141 DOCSIS 3.0 Cable Modem • User Guide 582613-001-a... -
Page 18: Troubleshooting
Troubleshooting If the solutions listed here do not solve your problem, contact your service provider. You may have to reset the SB6141 modem configuration to its original factory settings if the cable modem is not functioning properly. Your service provider may ask for the status of the icon lights as described in Front Panel Icons and Error Conditions. -
Page 19: Front Panel Icons And Error Conditions
Front Panel Icons and Error Conditions The SB6141 front panel icons provide status information for the following error conditions: Table 2 – Front Panel Icons and Error Conditions IF, DURING NORMAL ICON STATUS IF, DURING STARTUP: OPERATION SB6141 is not properly plugged into SB6141 is unplugged the electrical outlet FLASHING... -
Page 20: Product Specifications
Product Specifications General 75 Ω F-connector Cable Interface CPE Network Interface 10/100/1000Base-T Ethernet (RJ-45) Data Protocol TCP/IP Dimensions 5.7 in H x 5.7 in W x 1.5 in D (146 mm x 146 mm x 38 mm) Power 12W (nominal) Input Power North America 105 to 125 VAC, 60 Hz... - Page 21 Upstream Modulation QPSK and 8, 16, 32, 64, 128 QAM Maximum Channel Rate* DOCSIS 131.072 Mbps (4 channels) / 32.768 Mbps (single channel): @ 128 QAM at 6.4 MHz EuroDOCSIS 131.072 Mbps (4 channels) / 32.768 Mbps (single channel): @ 128 QAM at 6.4 MHz Channel Width 200 kHz, 400 kHz, 800 kHz, 1.6 MHz, 3.2 MHz, 6.4** MHz Symbol Rates...
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Page 22: Warranty Information
Product for its installation and use. While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free. - Page 23 IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- Page 24 Motorola Mobility, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 582613-001-a 06/2011...
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