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Summary of Contents for Motorola SBV6220 DOCSIS
- Page 1 ® Motorola SURFboard SBV6220 DOCSIS 3.0 Digital Voice Modem Installation Guide...
- Page 2 © 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.
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Page 3: Safety And Regulatory Information
Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of the blades exposed. • Place this device on a stable surface. SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... - Page 4 SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a...
- Page 5 CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste. Recycling your Motorola Equipment Please do not dispose of this product with your residential or commercial waste.
- Page 6 There are delays in making your location information available in or through the local automatic location information database. Note: Your service provider, not Motorola, is responsible for the provision of VoIP telephony services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to the services provided through this equipment.
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Page 7: Fcc Declaration Of Conformity
According to 47CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the product identifies with 47CFR Part 2 and 15 of the FCC Rules as a Class B digital device. -
Page 8: Table Of Contents
Renewing Your IP Address in Windows XP or Windows Vista ..........11 Wall Mounting the Modem ......................12 Wall Mounting Template......................13 Troubleshooting Tips ........................14 Solutions ............................14 Front Panel LEDs and Error Conditions ..................15 Software License & Warranty .....................16 SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a viii... -
Page 9: Introduction
If a TV is connected to the cable outlet, you may need a 5- to 1002 MHz RF splitter and two additional coaxial cables to connect the TV and the digital voice modem. Introduction • Inside the Box SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 10: Contact Information
Safety and Regulatory Information section at the beginning of this guide or the SBV6220 Software License, Warranty, Safety, and Regulatory Information card (SLWSR Card) included with the SBV6220. For information about Motorola consumer cable products, education, and support, visit the Motorola support website at: h ttp://broadband.motorola.com/consumers/support... - Page 11 BATTERY Battery is Battery is not fully Amber: Power is on and discharged or not charged or power is battery is in good condition properly installed Introduction • Front Panel SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a...
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Page 12: Rear Panel
TEL 1/2 VoIP connection for a single or two-line telephone TEL 2 VoIP connection for a single-line telephone Ethernet port Coaxial cable connector +14VDC power connector Introduction • Rear Panel SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 13: Mac Label
Ethernet network device. To receive data service, you will need to provide the MAC address marked HFC MAC ID, to your Internet Service provider. Introduction • MAC Label SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 14: Getting Started
• Fast Ethernet (100Base-T) • High-speed Gigabit Ethernet (1000Base-T) — A GigE Network Interface Card is needed to achieve the maximum data throughput rates. Getting Started • Before You Begin SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 15: Installing The Modem
2. Slide the battery into the battery compartment until it is fully seated. 3. Replace the battery cover. Installing the Modem • Installing the Battery SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 16: Cabling The Modem
WARNING: Contact your cable service provider before connecting the Motorola Digital Voice Modem to your existing telephone wiring. Do not connect the telephone cable from the TEL port to a traditional telephone service; only connect it to a telephone. -
Page 17: Testing The Connections
• Automatically retrieve the IP address using the Network DHCP server. The SBV6220 digital voice modem provides a DHCP server on its LAN. Motorola recommends that you configure your LAN to obtain the IPs for the LAN and DNS server automatically. -
Page 18: Configuring Tcp/Ip In Windows Xp
(TCP/IPv4) Properties window. 11. Click OK to close the Local Area Connection Properties window. 12. Close the remaining windows and exit the Control Panel. Installing the Modem • Connecting to the Internet SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 19: Verifying The Ip Address In Windows Xp Or Windows Vista
3. Type exit and press ENTER to return to Windows. If, after performing this procedure, your computer cannot access the Internet, call your cable service provider for assistance. Installing the Modem • Connecting to the Internet SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 20: Wall Mounting The Modem
2. After mounting, reconnect the coaxial cable and re-plug the power cord. 3. Properly route the cables to avoid any safety hazards. Installing the Modem • Wall Mounting the Modem SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 21: Wall Mounting Template
Wall Mounting Template 4.00" (10.20 cm) Installing the Modem • Wall Mounting the Modem SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 22: Troubleshooting Tips
Check the IP address. Follow the steps for verifying the IP address for your operating system described in C onfiguring TCP/IP. Call your service provider if you need an IP address. Troubleshooting Tips • Solutions SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 23: Front Panel Leds And Error Conditions
BATTERY AC power is not present AC power is not present Troubleshooting Tips • Front Panel LEDs and Error Conditions SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide 548415-001-a... -
Page 24: Software License & Warranty
The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3rd party licensors retain the ownership of the Software. - Page 25 Product for its installation and use. While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that the functions of the Product will meet your Software License &...
- Page 26 Product, whether made or suffered by you or another person and whether based in contract or tort. IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY...
- Page 27 Horsham, PA 19044 U.S.A. http://www.motorola.com MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office. All other product or service names are the property of their respective owners. ©2009 Motorola, Inc. All rights reserved. 548415-001-a...
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