Samsung InfoRanger SCM 110R User Manual page 34

A
Appendix
Appendix A explains the most common and frequent problems that may occur
while you are using the InfoRanger and suggests how to solve these problems.
If you can not solve the problem with the method described in this Appendix,
please refer to the Technical Support page at the end of this manual or contact
the store where you purchased the InfoRanger.
Problem
Solution
Problem
Solution
Troubleshooting
You cannot connect to the Internet service.
- Check if the cables are connected correctly.
- If LNK LED is off, check the Ethernet interface card
installed on PC.
Please refer to the manual of Ethernet interface card.
- Check if PC runs normally.
- Check if TCP/IP protocol is installed on PC.
- Check the specification of RJ-45 Ethernet cable, which is
used for connecting the Ethernet interface card installed on
PC, is suitable.
Please refer to Appendix D.
- Contact the cable TV service provider and check if the
services you are subscribing can provide two-way cable
modem.
The POWER LED is not turned on even though the
power adapter is connected.
- Check if the wall outlet where the power adapter is
connected.
- Make sure that the power adapter is the one supplied with
the InfoRanger.
- Pull out the power adapter from the DC input terminal and
try to connect again about 10 seconds later.
A-1