Troubleshooting - Caple WDI3300 Instruction Manual

TROUBLESHOOTING

If the appliance does not work or it stops during operation, first try to find a
solution to the problem, If not, contact Caple service.
Problem Possible cause
Washer dryer cannot
Door is not closed properly
start up
Door can't be Washer's safety
opened protection design is working
The connection between inlet
Water leakage
pipe or outlet hose is not tight
Detergent residues Detergent is dampened
in the box or agglomerated
Disconnect the power
Indicator or display
PC board or harness has
does not light
connection problem
Abnormal noise
E30
Door is not closed properly
Water injecting problem while
E10
washing
E21
Overtime water draining
E12
Water overflow
EXX
Others
NOTE
After the checks have been made, activate the appliance. If the problem still
occurs or the display shows other alarm codes again, contact Caple service
E - service@caple.co.uk
T - 0117 938 7420
Please keep this instruction manual for future reference
30 Instruction manual WDI3300
Solution
Restart after the door is closed
Check if the clothes is stuck
Disconnect the power, restart the product
Check and fasten water pipes
Clean up outlet hose
Clean and wipe the detergent box
Check if the power is shut
down and the power plug is
connected correctly
Check if the fixing (bolts) have
been removed. Check it's installed on a solid
and level floor
Restart after the door is closed
Check if the clothes is stuck
Check if the water pressure is too low
Straighten the water pipe.
Check if the inlet valve filter is blocked
Check if the drain hose is blocked
Restart the washer
Please try again first, call up service line if
there are still troubles