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Using Your G6 • Welcome • Home Screen Overview • Alarm and Alerts • Treatment Decisions • Ending Your Sensor Session • Advanced App Features • Appendices Instructions For Use...
System (G6) part of your life! 1.1 Get Started To set up your G6, use the instructions in your Start Here guide or follow the steps in the tutorial (available at dexcom.com/IFU/g6/international). Both the tutorial and this guide, Using Your G6, introduce you to the home screen, guide you through making treatment decisions, and show you how to end your sensor session.
• See your G6 information on your smart watch and the new optional receiver No Fingerstick Calibrations With the G6, there is no need to calibrate! After entering the sensor code, you will not receive any calibration prompts. 10 Day Sensor Session Your sensor session lasts 10 days! Settings show when your session will be over so you can plan ahead.
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New App Features Use your app to create a night-time schedule, so you only hear your G6 alarm/alerts, not every email or text notification your phone gets. Sensor Applicator Inserting a sensor has never been easier! The redesigned sensor applicator lets you insert a sensor quickly and easily.
The Dexcom G6 System also aids in the detection of episodes of hyperglycemia and hypoglycemia, facilitating both acute and long-term therapy adjustments. The Dexcom G6 System is intended for use by patients at home and in healthcare facilities. Important user Information Please review the product instructions before using the G6.
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No number, no arrow, no treatment decision. When in doubt, get your meter out. • Do Not Use If… Do not use the G6 if you are pregnant, on dialysis, or critically ill. It is not known how different conditions or medications common to these populations may affect performance of the system.
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Use your meter to make treatment decisions during the 2-hour sensor warmup period. Follow G6 instructions. If you do not, you could have a severe low or high glucose event. Precautions •...
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• Use Fingertips Use fingertips to calibrate from your BG meter. Blood from other places may be less accurate and not as timely. Follow G6 instructions. If you do not, you could have a severe low or high glucose event. Precautions •...
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You can store your sensors at room temperature or in your refrigerator – as long as it is between 2°C and 30°C. Do not store sensors in the freezer. Follow G6 instructions. If you do not, you could have a severe low or high glucose event.
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• Where to Insert: Things to Check Keep the safety guard on until you put the G6 applicator against your skin. If you remove the safety guard first, you may hurt yourself by accidentally pushing the button that inserts the sensor before you mean to.
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G6 notifies you that the transmitter battery is about to expire. For Healthcare Professionals: Please see cleaning and disinfection instructions in Professional Use Instructions. Follow G6 instructions. If you do not, you could have a severe low or high glucose event. System Safety Statements Precautions •...
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• Is It On? If the receiver or smart device is turned off (shut down), it will not show G6 readings or alarm/alerts. Make sure your display device is turned on. Follow G6 instructions. If you do not, you could have a severe low or high glucose event.
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• Bluetooth: Your transmitter talks to your app with Bluetooth. Make sure your smart device Bluetooth is on. If not, you will not get alarm/alerts or CGM information. Dexcom G6 System • Using Your G6 ® Chapter 2: Safety Statements...
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Do not manually change your smart device time, because it can make the time on the trend screen wrong and the app may stop displaying data. Follow G6 instructions. If you do not, you could have a severe low or high glucose event.
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• Use Cable as Directed Use USB cable only as directed, and store safely. Misuse of the USB cable can be a strangulation risk. Follow G6 instructions. If you do not, you could have a severe low or high glucose event. Precautions •...
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• Take Healthcare Professional Advice Has your Healthcare Professional given you self-monitoring tasks? Keep doing them. Having Followers does not replace them. Follow G6 instructions. If you do not, you could have a severe low or high glucose event. Dexcom G6 System •...
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Followers’ smart device batteries are not charged, Share will not work. • Check Your Smart Device App on: Whenever you power on your smart device, tap the G6 app to open it. If the app is not open, Share will not work. • Check Followers’ Smart Devices •...
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• Not Share feature: You can stop sharing with a Follower any time by choosing Not Share. That Follower will stop getting any of your sensor information until you choose to Share again Follow G6 instructions. If you do not, you could have a severe low or high glucose event. Dexcom G6 System •...
Chapter 3: Home Screen Overview You will spend most of your time on the home screen. It gives you your G6 sensor glucose readings (G6 readings) and trend information and gets you to other G6 functions. The next section describes the home screen features. Later we review how to interpret your G6 readings, trend arrows, and graph, followed by how to navigate to other functions.
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4. High Alert Level 5. Low Alert Level Navigation 6. Add Event 11:00 12:00 7. Menu Be sure your fingers are dry when you touch the receiver screen. Dexcom G6 System • Using Your G6 ® Chapter 3: Home Screen Overview...
On the home screen, numbers and color tell you where you are now. The number is your G6 reading. It updates every 5 minutes. The number background color shows whether your G6 reading is low, high, or in your target range.
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Where You Have Been The dot on the right is the current G6 reading. The dots to the left are G6 readings taken earlier. The graph background colors show where your G6 readings are: Yellow = High Gray = In Target...
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Home Screen Issues Sometimes you do not get G6 readings or you do not see a number, just a message. What You See What It Means Your G6 reading is below 2.2 mmol/L mmol/L Your G6 reading is above HIGH 22.2 mmol/L...
3.3 Home Screen Navigation and Status Icons You can access other G6 features using the navigation icons. The app and receiver home screen navigation icons are almost the same. The app has extra features. Icon Description Share icon (app only): Lets you send your glucose information to five Followers.
3.4 See Past G6 Readings On the app, to see your graph over 1, 3, 6, 12, and 24 hours (with events), turn your smart device on its side (for landscape view) and tap the tabs at the top of the screen.
• Will be at 3.1 mmol/L in less than 20 minutes The alarm/alert vibrations feel the same as notifications you get from other apps on your smart device. The only way to know if it is from your G6 is to look at your smart device.
• On by default; can be turned off • Choose sound Receiver Low Glucose Alert (Low Alert) Lets you know your G6 reading is below your target range, but you are not falling fast enough to get an Urgent Low Soon Alert.
Go to Settings > Alerts (Receiver: Menu > Alerts) and tap an alert to change it. Receiver Dexcom G6 System • Using Your G6 ® Chapter 4: Alarm and Alerts...
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Icon Receiver Sound Vibrate only Exceptions: Urgent Low Glucose Alarm, Urgent Low Soon Alert, Sensor Failure, and Transmitter Failure always beep and vibrate. Quiet Medium Dexcom G6 System • Using Your G6 ® Chapter 4: Alarm and Alerts...
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For example, are you worried about insulin stacking – taking doses too close together? To use your G6 as a tool for watching and waiting – and avoiding insulin stacking – your healthcare professional may advise you to turn on the Repeat feature in your High Alert setting.
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Changes you make to alerts in your app are not reflected in your receiver and vice versa. If you want the alerts to be the same, you need to make changes to both devices. Dexcom G6 System • Using Your G6 ® Chapter 4: Alarm and Alerts...
Do not rush! It may take days, weeks, or months for you to gain confidence in using your CGM to make treatment decisions. Sometimes you must use your meter instead of the G6. And other times it is best not to treat, just watch and wait.
Wash your hands thoroughly and use your meter. If the meter value matches your symptoms, use the meter value to treat. Then, if you want to align your G6 with your meter, calibrate. You do not have to calibrate, but you can.
• Up Arrow: Glucose is rising .11–.17 mmol/L each for breakfast. minute. You see: What you should do: • Use your G6 to treat. Take your normal dose and, because of the up arrow, a little more. mmol/L Dexcom G6 System • Using Your G6 ®...
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• No Number and No Arrow: You have neither. Notice mid-morning snack. the gap in G6 readings. You see: • Error Message: You are not getting G6 readings. What you should do: • Use your meter for treatment decisions. Dexcom G6 System •...
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If your meter value matches your symptoms, use it for treatment decisions. Then consider calibrating mmol/L your G6 to align it to your meter. You do not have to calibrate, but you can. Dexcom G6 System • Using Your G6 ®...
Session Each sensor session lasts 10 days. Settings show when your current session ends. Your G6 alerts you when you have 6 hours left in your session, then 2 hours, and finally, 30 minutes. You can end your session anytime during this period or wait for your final alert letting you know your session has ended.
6.2 Reuse Your Transmitter Your transmitter lasts 3 months. Reuse it for multiple sensor sessions. Your G6 tells you when your transmitter will need to be replaced, starting 3 weeks before. If it is your only transmitter, contact your local Dexcom representative to order another.
7.1 Dexcom Share and Follow You can use Share to invite up to five people (your Followers) to view your current G6 readings and trends on their smart device. (For a list of compatible devices, go to: dexcom.com/compatibility.) Share helps your Followers support you.
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Follow app. When your Follower settings meet your needs, tap Back and then tap Send Invitation. Share sends your Follower an invitation email. Dexcom G6 System • Using Your G6 ® Chapter 7: Advanced App Features...
Follower sees trend graph. Follower stopped following you. 7.2 Dexcom Follow Your Followers may feel more secure if they get your G6 information almost as soon as you do. Additional Follow Recommended Settings To set up and run Follow, set the Follower’s smart device volume: •...
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1. Follower gets and opens your email invitation on the smart device they will use to follow you. 2. They install and set up the Dexcom Follow app on their smart device. The email includes a link to download the app or they can get it from the app store.
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3. Sharer's Picture 4. Last Updated 5. Current G6 Reading 6. High Alert Level 7. Low Alert Level 8. Home 9. Sharer's Name 10. Settings 11. Views Dexcom G6 System • Using Your G6 ® Chapter 7: Advanced App Features...
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They can also change it to get notified every 2 hours if you stay under 3.9 mmol/L. There are times when Share information may be out of sync with your G6 information. Always depend on your G6 app to manage your diabetes, not your Followers’.
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When Always Sound is off, it matters whether your phone is set to mute/Do Not Disturb. • If mute/Do Not Disturb is also off, you will hear default and scheduled alerts and see these icons on your home screen. You also hear other non-G6 noises from your phone, like calls and texts. Default Alerts Scheduled Alerts •...
When Alert Schedule is on, there are two groups of settings in the Alerts menu: Default and Scheduled. • Default shows your regular, not scheduled settings • Scheduled shows any alerts you changed from your default setting Dexcom G6 System • Using Your G6 ® Chapter 7: Advanced App Features...
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Appendix • Troubleshooting • Extend Your App • Dexcom CLARITY • Taking Care of Your G6 • Packaging Symbols • Warranty • Technical Information • Professional Use Instructions • Glossary...
This appendix has brief instructions for the most common questions. They are listed in alphabetical order, as shown below: A.1 Accuracy – G6 Readings Do Not Match Blood Glucose Meter Value A.2 Accuracy – G6 Readings Do Not Match Symptoms A.3 Adhesive Patch...
Different body fluids give different numbers: • BG meter measures glucose from blood • G6 sensor measures glucose from interstitial fluid Calibrating may help align your G6 readings to your meter values. (See A.4 Calibrate Your G6.) A.2 Accuracy – G6 Readings Do Not Match...
1. Gently peel off adhesive patch with applicator attached. 2. Check insertion site to make sure the sensor is not left in the skin. 3. Do not reuse applicator. 4. Contact your local Dexcom representative. Dexcom G6 System • Using Your G6 ® Appendix A: Troubleshooting...
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(7%). If this happens to you, try changing your insertion site and/or discussing it with your healthcare professional. Dexcom G6 System • Using Your G6 ® Appendix A: Troubleshooting...
Only calibrate in one display device, even if you use both the app and receiver. The transmitter sends calibration information between each. Only use your meter value for calibrations: never enter readings from your G6. Do not calibrate when your glucose is changing rapidly – more than .2 mmol/L per minute.
If the alarm/alert repeats, the receiver adds a beep. If you cannot hear your alarm/alerts on your app, verify that the app, Bluetooth, volume, and notifications are on. See the G6 user guide for smart device suggested settings. If you cannot hear your alarm/alerts on your receiver, change your alarm/alerts ringtone in Menu >...
A.6 Common Alerts Issue Solution Calibration and Recalibration Prompts G6 prompts you to calibrate again when you entered a calibration G6 needs you to calibrate. outside the expected range. Receiver Dexcom G6 System • Using Your G6 ® Appendix A: Troubleshooting...
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Do not calibrate. Sensor is temporarily unable to measure 1. Check transmitter; is it snapped glucose. into transmitter holder? 2. Wait up to 3 hours while the G6 Receiver fixes itself. 3. If not corrected after 3 hours, contact your local Dexcom representative.
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Transmitter Battery Low and Last Order new transmitter. Session Alerts When your transmitter battery is Transmitter battery expiring. about to expire, the G6 tells you when it: Receiver • Has 3 weeks left • Has 2 weeks left • Has 1 more session •...
Insert a new sensor. For a replacement, contact your local Dexcom representative. No alarm/alerts or G6 readings until fixed. Use your meter for treatment decisions. A.7 End Sensor Session Early You might want to end your sensor session early. If you do, end it in either your app or your receiver.
In the example, you can see the gap where your current dot should be: When your G6 readings resume, up to 3 hours of missed G6 readings can fill in on the graph. Dexcom G6 System • Using Your G6 ®...
The right sensor code makes the G6 work without prompting you to calibrate every day. But even if you do not have a sensor code, you can still use the sensor. Throughout your sensor session, you will be prompted to calibrate daily.
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• Insert sensor. • Attach transmitter. Tap Start Sensor. Wait 2 hours for your sensor warmup to finish. After your sensor warmup, your G6 prompts you to calibrate twice using two separate fingersticks. Calibrate Tap Calibrate icon to start. Wash your hands with soap and water, not a gel cleanser.
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Calibrate Repeat steps 4–8 and enter second fingerstick. Five minutes after entering your second calibration, look for your first G6 reading! Each dot is a G6 reading taken every 5 minutes. Dexcom G6 System • Using Your G6 ® Appendix A: Troubleshooting...
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Twelve hours later, it reminds you to calibrate again. Then in another 12 hours, you get another reminder. For the rest of your sensor session, the G6 prompts you to calibrate once every 24 hours. Make sure you calibrate when prompted. And make sure you thoroughly clean your hands before taking a fingerstick.
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After your sensor warmup, the G6 prompts you to calibrate twice using two separate fingersticks. Tap OK to calibrate. Wash your hands with soap and water, not a gel cleanser. Dry your hands. Washing and drying your hands before taking a meter value helps ensure accuracy.
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Tap Up and Down arrows to enter meter value. Then tap Save. Tap Yes to confirm you entered the correct value. Time for your next calibration. Tap OK. Repeat steps 4–8 and enter second fingerstick. Dexcom G6 System • Using Your G6 ® Appendix A: Troubleshooting...
A.11 Water and the G6 Once snapped into place, the transmitter is water resistant, but the receiver is not. Swim, shower, take a bath: no need to worry about water and your G6 – just leave your receiver in a dry area.
Check your CGM information in the Today view, even when your smart device is locked. From the left edge of your Home or Lock screen, swipe right. To add G6, scroll to the bottom and tap Edit. See your smart device instructions for details.
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B.2 Quick Glance (Android) Check your G6 on your Lock screen or swipe down from the top. Quick Glance Drag down on the lower edge of Quick Glance to show your graph. Number and Arrow 1. G6 Reading 2. Trend Arrow Graph 3.
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• You will not get alarm/alerts or G6 readings on your watch unless it is connected to your smart device. Make sure you understand how you get notifications when a watch is connected. • You must wear the watch to see alerts and feel their vibrations.
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2. Trend Arrow Graph 3. Trend Graph 4. Current G6 Reading Android Wear 5. High Alert Level 6. Low Alert Level 7. Shows past 3 hours 8. Time Dexcom G6 System • Using Your G6 ® Appendix B: Extend Your App...
Appendix C: Dexcom CLARITY ® Dexcom CLARITY software is an important part of your Dexcom CGM system. CLARITY highlights your glucose patterns, trends and statistics. Share CLARITY with your clinic and monitor improvements between visits. To use Dexcom CLARITY, log in at clarity.dexcom.eu. Use your current Dexcom login or create an account.
• Do not get moisture into any openings. • Do not use aerosol sprays, solvents, or abrasives. All G6 Components • To keep your G6 working safely, do not change any G6 component. D.2 Storage Storing your G6 correctly helps prevents system failures.
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Different places have different requirements for disposing of electronics (receiver and transmitter) and parts that have come in contact with blood or other bodily fluids (sensor). Follow your area’s local waste management requirements. Dexcom G6 System • Using Your G6 ® Appendix D: Taking Care of Your G6...
Appendix E: Packaging Symbols Symbols are on the sensor, transmitter, and receiver packaging. They show proper and safe use of the G6. For symbol descriptions, see the table below or dexcom.com/symbols. Some of these symbols may not have meaning in your region and are listed for informational purposes only.
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Input IP22: Protection Against Insertion of Large Objects and Dripping Water IP28: Protection Against Insertion of Large Objects and Immersion in Water Keep Away from Heat Keep Dry Dexcom G6 System • Using Your G6 ® Appendix E: Label Symbols...
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Council Directive 93/42/EEC MR Unsafe Part Number Refer to Instruction Manual/Booklet Serial Number Start-By Date Sterile by Radiation STERILE R Temperature Limitation Type BF Applied Part Use By Date Dexcom G6 System • Using Your G6 ® Appendix E: Label Symbols...
What Is Covered and for How Long? Dexcom, Inc. (“Dexcom”) provides a limited warranty to the original Purchaser (“you” or “Purchaser”) that the Dexcom receiver (the “receiver”) is free from defects in material and workmanship under normal use (“Limited Warranty”) for the period commencing on the date of shipment by the original purchaser and expiring one (1) year thereafter.
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• Installation, maintenance, and service of products or services other than the CGM system (which may be subject to a separate limited warranty), whether provided by Dexcom or any other party; this includes your cell phone or smart device and your connection to the Internet.
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Dexcom G6 or any feature or service provided by Dexcom for use with the Dexcom G6. These limits on Dexcom’s warranty and liability obligations apply even if Dexcom, or its agent, has been advised of such damages and notwithstanding any failure of essential purpose of this Limited Warranty and the limited remedy provided by Dexcom.
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• Water damage to transmitter. • Beyond specifications listed in the Dexcom G6 Using Your G6 guide. Dexcom’s Obligations Under the Limited Warranty During the Warranty Period, Dexcom will replace, without charge to Purchaser, any defective transmitter.
Clinical Accuracy % of readings that were in the Clarke [99.8%] Error Grid (CEG) A Zone [100%] [% CEG A+B Zone] Reference is YSI (Yellow Springs Laboratory Instrument) Dexcom G6 System • Using Your G6 ® Appendix G: Technical Information...
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WARNING: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm to any part of the G6 CGM system including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
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Frequencies Bandwidth 1.07 MHz 1.39 MHz Maximum Output 1.0 mW EIRP 2.4 mW EIRP Power Modulation Gaussian Frequency-Shift Keying Data Rate 1 Mbps Data Communication 6 meters Range Dexcom G6 System • Using Your G6 ® Appendix G: Technical Information...
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30 A/m IEC 61000-4-8 Electrical Fast ± 2 kV for power supply Transient/Burst lines IEC 61000-4-4 Surge ± 0.5 kV, ± 1 kV line(s) to line(s) IEC 61000-4-5 Dexcom G6 System • Using Your G6 ® Appendix G: Technical Information...
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• If the G6 reading changes by 30% or more in 5 minutes and the change does not reflect symptoms or recent actions, take a meter reading. Compare the two readings and contact your local Dexcom representative if they do not follow the 30/30 rule.
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Signal Loss error displays. To resolve, see Appendix A Troubleshooting. • If display device shows the loading screen unexpectedly and does not display the trend screen within 3 minutes, contact your local Dexcom representative. For more information, see Appendix A Troubleshooting.
The G6 supports multi-patient use. You just prepare the G6 for your patient, prepare your patient for the G6, set up the G6 with the patient, and then follow up with them to share insights on their glucose trends, patterns, and statistics. This helps both of you manage their diabetes better.
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• Resetting the receiver removes the previous patient’s data. To ensure patient privacy, reset the receiver after each use. • Decide whether your patient needs to see their sensor information (unblinded) or not (blinded) while they use G6. b. Wipe • To wipe off receiver, use a clean, dry cloth •...
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• Wear clean gloves and goggles • Prepare Soak: • Put Clorox Healthcare Bleach Germicidal Cleaner solution (Clorox) in ® a container deep enough to submerge the transmitter Dexcom G6 System • Using Your G6 ® Appendix H: Professional Use Instructions...
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Clean • Position Transmitter: • Put transmitter, Dexcom side up, on clean surface or absorbent wipe • Spray: • Spray top of transmitter twice with Clorox, holding bottle 15–20 centimeters from transmitter • Position Transmitter: • Turn transmitter over, with metal dots up •...
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• Remove from soak and rinse transmitter under flowing tap water for 10 seconds • Dry: • Wipe transmitter dry with cloth The transmitter was tested through 11 clean-disinfect-use cycles. Dexcom G6 System • Using Your G6 ® Appendix H: Professional Use Instructions...
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What CGM is See Start Here guide’s What It Does section G6 Components See Start Here guide’s G6 Overview section Tell your patients to keep the receiver in the shield and to keep the shield dry. Show them how to open and close the USB cover when they charge the receiver.
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Explain why the patient is using the blinded mode. Additional Set Up with Non-Blinded Patients While setting up the G6 with your patient, you will create a personalized glucose target zone by setting low and high alerts appropriate for their A1C.
Your patient may want to have their own G6. It is available for personal use. Direct them to your local Dexcom representative for more information. You are ready to use the G6 on another patient and introduce them to the benefits of the G6.
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Using a blood sample from non-fingertip (alternate) sites such as the palm, forearm, or upper arm for meter values. Alternative Site Testing Do not use alternative site testing to calibrate the G6. Only use fingerstick measurements. Android Operating system used for smart devices.
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Glucose interstitial fluid. A transmitter sends readings to a display Monitoring device. A situation where the G6 should not be used because it may be Contraindication harmful to you. The risk of use outweighs the benefit. Default A manufacturer’s preset option for a device setting.
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The removal poses a security Jailbroken or risk and data may become vulnerable. Rooted Do not install the G6 app on a jailbroken or rooted smart device. It may not work correctly. Milligrams per deciliter. The standard unit of measure for BG mg/dL readings in the United States.
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The period after inserting a new sensor. During this period, your Sensor Session G6 reading shows on your display device(s) every 5 minutes. Share or Dexcom A feature of the Dexcom G6 app that lets you securely send Share App your G6 information to Followers. Sharer The G6 user who shares their G6 information with Followers.
Index End Your Sensor Session, 37 Error Message, 22 Accuracy Events, 24 G6 Readings Do Not Match Blood Follow, 39 Glucose Meter Value, 49 Glossary, 95 G6 Readings Do Not Match Goals, 30 Symptoms, 49 Graph Adhesive Patch, 50 Missing Readings, 58...
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Tutorial, 2 Security, 73 Urgent Low Glucose Alarm, 26 Sensor Code Urgent Low Soon, 27 None, 59 Use Meter Instead of G6, 32 Sensor Error, 55 Warranty, 76 Sensor Session Watch and Wait, 33 Definition, 97 Water and the G6, 65...