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User Manual
Network Troubleshooting Guide
SNH-V6414BN
P
C
ROBLEM
ASE
1. "Relay Mode" on your phone.
2. No Sound.
3. The mobile Viewer closed automatically after 3 minutes.
Reason
The connection between the camera and your phone is not stable.
Solution
Case 1
In case you use 2 more routers. (Cascade connection)
Internet
1
st
Router
01
2
nd
Router
How to check
1.
Visit to http://www.pcwintech.com/shanes-toolbox
2.
Download "Detect Multiple Routers" program.
3.
Unzip it.
4.
Click "detect_routers" to run it.
5.
Click "Check now" and you can see the
number of Routers Detected.
English · 1
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Summary of Contents for Samsung SNH-V6414BN
- Page 1 Visit to http://www.pcwintech.com/shanes-toolbox Download “Detect Multiple Routers” program. Network Troubleshooting Guide Unzip it. Click “detect_routers” to run it. SNH-V6414BN Click “Check now” and you can see the number of Routers Detected. ROBLEM 1. “Relay Mode” on your phone. 2. No Sound.
- Page 2 Solution 1 Case 3 Make a connection with 1 router. “UPnP Port Forwarding” function is disabled in your router. Solution Enable the function referring to your router manual. Case 4 Router supports UPnP port Forwarding and this function is enabled. Internet Solution Router...