Using The Ideal Touch Thermostat; Troubleshooting - Ideal Boilers Touch Connect Quick Start Manual

Using the Ideal Touch thermostat

Rotate to boost
temperature
Flame symbol
indicates heating on
Tap to change
operating mode
Actual room
temperature

Troubleshooting

Touch thermostat screen is blank after tapping
Check the batteries are inserted correctly.
Replace the batteries in the thermostat.
Heating System does not respond
Make sure the target temperature is at least 1°C higher than the actual room
temperature on the thermostat.
Make sure the heating is not in the OFF mode.
Check the gateway ethernet cable and mains lead are connected properly and the
LED on the side of the gateway status is solid green. If there is no light, check
the mains connection. If the light is solid orange check the ethernet cable is
connected. If the light is solid red consider siting the gateway closer to the boiler.
Check that all of the LEDs on the boiler transceiver are illuminated correctly
(solid green). If the RF light is not illuminated check the thermostat and gateway
have power and are sited as per location guidelines.
Check the boiler has power, if not check circuit breaker and reset if required.
Check the Touch thermostat is within range of the boiler transceiver.
If the Touch thermostat replaced an existing thermostat, ensure the boiler
installer connection link wire is in place (see boiler installation Instructions).
12
Tap to access
BACK
MAIN MENU
main menu
?
OVERRIDE HEATING HELP &
HEATING SCHEDULE SETTINGS
20.5
Actual room
temperature
Target room
temperature