Troubleshooting - Mass Energy ME 3000SP User Manual

8. Troubleshooting
Code Name
ID01 GridOVP
ID02 GridUVP
ID03 GridOFP
ID04 GridUFP
ID05 BatOVP
ID09 HW_LLCBus_OVP
ID10 HW_Boost_OVP
ID11 HwBuckBoostOCP
ID12 HwBatOCP
ID15 HwAcOCP
ID17 HwADFaultIGrid
ID18 HwADFaultDCI
ID19 HwADFaultVGrid
ID21 MChip_Fault
description
The power grid voltage is too high
The power grid voltage is too low
The power grid frequency is too
high
The power grid frequency is too
low
The battery voltage is too high
LLCBus voltage is too high and has
triggered hardware protection
Boost voltage is too high and has
triggered hardware protection
BuckBoost current is too high and
has triggered hardware protection
The battery current is too high and
has triggered hardware protection
The grid current is too high and has
triggered hardware protection
The grid current sampling error
The DCI sampling error
The grid voltage sampling error
The master chip fault
solution
If the alarm occurs occasionally, the possible cause
is that the electric grid is abnormal occasionally.
ME3000SP automatically returns to normal
operating status when the electric grid's back to
normal.
If the alarm occurs frequently, check whether the
grid voltage/frequency is within the acceptable
range. If no, contact technical support. If yes, check
the AC circuit breaker and AC wiring of the
ME3000SP.
If the grid voltage/frequency is within the
acceptable range and AC wiring is correct, while the
alarm occurs repeatedly, contact technical support
to change the grid over‐voltage, under‐voltage,
over‐frequency, under‐frequency protection points
after obtaining approval from the local electrical
grid operator.
If the alarm occurs occasionally, the possible cause
is during the process of charging.
If the alarm occurs occasionally, check whether the
overvoltage setting of the battery consistent with
the parameter of battery manufacturer and contact
technical support.
ID09‐ ID26 are internal faults of ME3000SP, turn OFF
the "DC & AC switch", wait for 5 minutes, then turn
ON the "DC switch" and turn ON the "AC switch".
Check whether the fault is rectified. If no, please
contact technical support.
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