Error Messages List - Cafection Encore 29 Service & Installation Manual

SERVICE & INSTALLATION MANUAL - Encore 29
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10.2

Error Messages List

Communication with the Main Board Has Been Lost.
The link between the computer screen and the coffee brewer is broken. The main board of the
brewer might be out of power.
- Check the overflow tray. It must be empty and dry.
- Check the 5 A and 15 A circuit breakers located on the back of the unit.
- Check the electrical connections (see annex 3).
Broken Link Between Main Board and Thermostat.
The link between the thermostat (managed by the computer) and the coffee brewer is broken.
Check connection between computer and main board.
Water Temp. Sensor Defective (open contact).
The water tank temperature probe is defective or unplugged from the thermostat
(see section 3.8).
Water Temp. Sensor Defective (short circuit).
The water tank temperature probe is defective due to a short circuit (see section 3.8).
Water in the Overflow Tray.
Verify if there is water in the overflow tray and make sure no water is touching the two (2) water
probe wires.
Advanced tech tip: the status of the water probes can be monitored using the green
LED DS30 (see annex 3).
Low Water Level in the Tank.
The water tank failed to fill completely within the prescribed time. The water inlet valve is
deactivated for safety reasons.
- Maximum filling time is four (4) minutes when the power switch of the coffee brewer has been set
to the ON position.
- Maximum filling time is two (2) minutes after the first tank fill.
Check the water supply line to ensure that the pressure is adequate (between 20 psi and 80 psi). If
the machine uses a waterline filter, it might be worn out and needs to be replaced.
Press on the "Restart Filling" button on the error screen to restart the tank filling process.
Water Tank Not Full. Please Wait While Filling (1 to 3 minutes).
After setting the power switch of the machine to the ON position, this message will be displayed
until the water tank is full.
Water Temperature Not High Enough. Please Wait.
The machine will display this message and stop dispensing drinks if the water temperature of the
tank drops below the "Warming up (F)" temperature set in Service mode (see section 6.6.1). To
disable this feature, set the warming up temperature to 0.
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ENCORE 29 Rev. 3 09-2017