Citizen CL-E321 User Manual
  1. Manuals
  2. Brands
  3. Citizen Manuals
  4. Printer
  5. CL-E321
  6. User manual

Citizen CL-E321 User Manual

Line thermal printer
Hide thumbs Also See for CL-E321:
Table of Contents

Advertisement

Quick Links

LINE THERMAL PRINTER
MODEL CL-E321/CL-E331
User's Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the CL-E321 and is the answer not in the manual?

Questions and answers

rajeev kumar
July 25, 2025

how select sensor

0
Rajalakshmi
May 13, 2025

I mistakenly remove this printer from my printer list, now I wanted to readd this how can I do this

0

Related Manuals for Citizen CL-E321

Summary of Contents for Citizen CL-E321

  • Page 1 LINE THERMAL PRINTER MODEL CL-E321/CL-E331 User’s Manual...
  • Page 2 WEEE MARK If you want to dispose of this product, do not mix it with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union. Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem Haushaltsmüll.

  • Page 3: Compliance Statement For European Users

    (2011/65/EU) Full text of the EU declaration of conformity is available at the following internet address: http://www.citizen-systems.co.jp/english/support/download/printer/others/eu_doc/ FCC Compliance Statement for American Users FCC Related Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 4 EMI Compliance Statement for Canadian Users This Class B Information Technology Equipment (ITE) complies with Canadian CAN ICES-3(B)/NMB-3(B). This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.
  • Page 5  Note that Citizen Systems is not responsible for any operation results regardless of omissions, errors, or misprints in this manual.  Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual.
  • Page 6 SAFETY PRECAUTIONS ...WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAU- TIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed.
  • Page 7 Warnings WARNING  Do not perform any of the following actions as they may result in damage or malfunction of the device, overheating, the generation of smoke, fire, or electric shock. If the device is damaged or defective, turn off the power, dis- connect the power plug from the electrical outlet, and contact your retailer.
  • Page 8 General Precautions Observe these precautions to ensure proper use of the device. Make sure to read these precautions. CAUTION Ÿ Do not touch the area around the thermal head during or right after the printing process. This area will be hot and may cause burns. Ÿ...

  • Page 9: Installation Precautions

    Installation Precautions CAUTION Ÿ Do not use or store the device in environments exposed to excessive heat, moisture, direct sunlight, near heaters, extremely high or low altitudes, excessive humidity, or excessive dust. Ÿ Do not use the device in environments, such as laboratories, where chemical reactions occur.
  • Page 10 PRECAUTIONS IN HANDLING THE PRINTER CAUTION Caution label is attached in the position shown in the following figure. Carefully read the handling precautions before using the printer. These labels indicate that the head becomes hot, so touching it may cause burns, and touching the auto cutter and manual cutter when opening the paper cover may cause cuts on hands.

  • Page 11: Table Of Contents

    THE TABLE OF CONTENTS 1. GENERAL OUTLINE ..............13 1.1 Features .................... 13 1.2 Unpacking ..................15 1.3 Model Classification ................16 2. Part Names and Function ............18 2.1 Front of Printer ................... 18 2.2 Operation panel ................. 20 2.3 FEED Key Operation ................. 21 2.4 Rear of Printer ...................
  • Page 12 7. Configuring the Printer Using the Operation Panel ....70 7.1 Sensor Adjustment Mode ..............72 7.2 Test print mode .................. 74 7.3 Configuration Print Mode ..............76 7.4 Emulation switching mode ..............77 7.5 HEX Dump Mode ................78 7.6 Initialization Mode ................79 8.

  • Page 13: General Outline

    32-bit RISC CPU with a maximum operat- ing frequency of 216 MHz and thermal history control to provide high-speed, high- quality performance up to 8 IPS with the CL-E321 model and up to 6 IPS with the CL-E331 model.
  • Page 14  The ribbon loading section has a structure that facilitates easy loading of a ribbon thanks to the adoption of an up/down opening mechanism.  Use the LabelPrinterUtility developed by Citizen to configure printer settings from a host computer.  The built-in LinkServer™ printer tool can be used over Ethernet connections to change settings and perform other operations.

  • Page 15: Unpacking

    1.2 Unpacking Make sure the following items are included with your printer. NAME Exterior appearance Printer CL-E321X***NX (standard model) CL-E321X***NS (model with AC adapter storage case) CL-E321X***BC (model with cutter) AC adapter * All models except models with an AC adapter storage case AC cord Media shaft Media shaft guide...

  • Page 16: Model Classification

    1.3 Model Classification Model numbers indicate printer features according to the following system. C L - E 3 2 1 X E B N N X 1. Model name CL-E321: 203 DPI CL-E331: 300 DPI 2. Fixed value 3. Market...
  • Page 17 6. Cutter N: None BC: Available 7. AC adapter storage case X: Not available S: Available Certain combinations may not be available. Please contact us for inquiries on desired configurations. — —...

  • Page 18: Part Names And Function

    2. Part Names and Function 2.1 Front of Printer CL-E321X***NX (standard model) CL-E321X***NS (model with AC adapter storage case) * The figure illustrates the standard model with AC adapter case. — —...
  • Page 19 CL-E321X***BC (model with cutter) 1. Media window Enables users to check the media level. 2. Top cover Opens upward so users can replace or set media. 3. Operation panel Includes 2 LEDs and 1 key. Enables users to perform different printer operations and check printer status. Refer to 2.2 Operation panel 4.

  • Page 20: Operation Panel

    2.2 Operation panel The operation panel includes 2 LEDs and 1 key. 1. Power LED Turns on when the power is turned on and turns off when the power is turned off. 2. Status LED Turns on or flashes in green, red, and amber depending on the printer status. Color Lights/ Status...

  • Page 21: Feed Key Operation

    Ÿ Turning on the power to the printer while pressing and holding the FEED key with the cover closed changes starts the printer in the special function mode. Refer to 7. Configuring the Printer Using the Operation Panel Other key operation varies depending on the currently selected mode. Refer to “FEED Key Operation”...

  • Page 22: Rear Of Printer

    2.4 Rear of Printer CL-E321X***NX (standard model) CL-E321X***NS (model with AC adapter storage case) — —...
  • Page 23 CL-E321X***BC (model with cutter) 1. External media feed port This port is used to feed media into the printer. 2. Power switch Turns the printer power supply on and off. 3. DC jack Connects to the included AC adapter. 4. D-SUB 9pin serial interface 5.

  • Page 24: Inside Of Printer

    2.5 Inside of Printer CL-E321X***NX (standard model) State with bottom ribbon cover open — —...
  • Page 25 CL-E321X***BC (model with cutter) 1. Thermal head Prints characters and graphic data on paper (paper rolls). 2. Upper sensor This sensor detects the media position. 3. Media damper When using roll media, absorbs tension generated by media feed operations to prevent print errors.
  • Page 26 13. Ribbon shaft Pass the shaft through the core of the ribbon to install the ribbon in the printer. 14. Auto cutter 15. Media discharge port 16. Bottom ribbon cover Open this to replace or install the ribbon. — —...

  • Page 27: Setup

    3. SETUP 3.1 Printing Preparation Process The printer must be set up according to the following process before printing can be performed. Refer to the description of each section for detailed information on each step of the process. Unpack and check the package contents Refer to 1.2 Unpacking Physical installation Loading Media...

  • Page 28: Loading Paper

    3.2 Loading Paper Press the cover release buttons on both the right and left sides to open the top cover. CAUTION Note the following precautions when the top cover is open. Ÿ Do not touch the thermal head. Insert the media shaft through the core of the media roll and then install the media shaft guide.
  • Page 29 Set the media so that the media shaft guide is on the right side of the media when looking at the front of the printer. Press the media shaft guide onto the media roll so that the center of the media aligns with the center of the media shaft and then set the media into the printer.
  • Page 30 If using a model with a cutter (CL-E321X***BC), pass the media through the cutter slit. Media insertion slot Media CAUTION Insert media into the slit correctly. Failure to do so may result in improper feeding of media, which may cause paper jams. —...
  • Page 31 Make sure the media is in abutment with the left media guide and then adjust the posi- tion of the right media guide in accordance with the media width. From the front of the printer, set in front of the edge of media by approximately 10 mm. CAUTION Too much abutment force of the right movable paper guide may cause improper feeding of me- dia, which may negatively impact print quality.
  • Page 32 Slide the head balance adjustment slider located near the thermal head along the media size scale (inch) so that the position of the notch in the slider matches the media width. media Head balance Thermal size scale adjustment slider printhead 1”...

  • Page 33: Compatible Paper Types

    Compatible Paper Types CAUTION Continuous label media cannot be used with the model that has a cutter. Using such media may cause the label media adhesive to accumulate on the cutter blade, which could result in a failure. Refer to the following specification table for information on the types of media compat- ible with this printer.
  • Page 34 Backing paper width 25.40 1.00 118.00 4.65 Left edge position of label 0 2.54 0.10 Label gap length 2.54 0.10 2,539.75 (CL-E321) 99.99 (CL-E321) 1,270.00 (CL-E331) 50.00 (CL-E331) Label length 6.35 0.25 2,539.75 (CL-E321) 99.99 (CL-E321) 1,270.00 (CL-E331) 50.00 (CL-E331) Label pitch 8.89...

  • Page 35: Loading A Ribbon

    3.3 Loading a Ribbon How to Load a Ribbon Load the ribbon and ribbon take-up core onto the two ribbon shafts. Ribbon shafts Ribbon Ribbon take-up core CAUTION Ÿ Fully insert the ribbon shafts all the way into the ribbon and ribbon take-up core. Ÿ...
  • Page 36 Open the top cover. — —...
  • Page 37 Open the top ribbon cover. — —...
  • Page 38 Open the bottom ribbon cover. — —...
  • Page 39 Set the ribbon shaft with the loaded ribbon on the delivery side of the ribbon drive part. Insert the right part of the ribbon shaft along the attachment guides and into the attachment hole while pressing the left part of the ribbon shaft against the protruding part of the flange. Flange Attachment hole in on delivery side...
  • Page 40 Use tape or the like to fix the end of the ribbon that you pulled out from the bottom ribbon cover side to the ribbon shaft with the loaded ribbon take-up core and wind the ribbon. Tape Ribbon — —...
  • Page 41 Set the ribbon shaft with the loaded ribbon take-up core on the take-up side of the ribbon drive part. In the same way as with the delivery side, insert the right part of the ribbon shaft along the attachment guides and into the attachment hole while pressing the left part of the ribbon shaft against the protruding part of the flange.
  • Page 42 Once you have set the ribbon shafts, turn the flange on the take-up side in the “>” direction to take up the ribbon slack. — —...
  • Page 43 Close the bottom ribbon cover. — —...
  • Page 44 10. Close the top ribbon cover. — —...
  • Page 45 11. Close the top cover. CAUTION Ÿ When closing the top cover, push in the parts indicated by arrows with both hands until you hear the clicking sound of the left and right hooks engaging. If the hooks are not sufficiently engaged, the print quality may be affected. If wrinkles occur in the ribbon, press the Feeds key until there are no wrinkles.
  • Page 46 Adjusting the Left/Right Balance of the Ribbon If the left/right balance of the ribbon needs to be adjusted, adjust it by moving the ribbon left/right balance adjustment knob. If wrinkles are occurring in the ribbon, make the adjustment described in the following procedure.
  • Page 47 If there is slack on the left side, turn the ribbon left/right balance adjustment knob toward the front. Ribbon left/right balance adjustment knob Ribbon The right side of the ribbon guide shaft will lower down toward the thermal head. Ribbon guide shaft Ribbon Once you have determined the adjustment position, tighten the screw.
  • Page 48 If there is slack on the right side, turn the ribbon left/right balance adjustment knob toward the back. Ribbon left/right balance adjustment knob Ribbon The right side of the ribbon guide shaft will rise up in the opposite direction to the thermal head.

  • Page 49: Adjusting Media Sensor Positions

    118 mm (Max. media width) (Moval scope of transport sensor) 6.0 to 26.0 mm (Moval scope of reflective sensor) 6.0 to 74.0 mm Dimension of media feed CL-E321:104.0 mm CL-E321:11.5 mm 2.5 mm CL-E331:105.0 mm CL-E331:10.5 mm Left margin Printable area Right margin —...
  • Page 50 Transmissive Sensor Adjustment  Adjust the position of the bottom sensor and upper sensor in accordance with the media width. Move the bottom sensor and upper sensor by the same number of steps from the position of the triangle (). Upper sensor Thermal head Bottom sensor...

  • Page 51: Connecting The Ac Adapter

    3.5 Connecting the AC Adapter CAUTION Ÿ Use the dedicated AC adapter designed for this device. Ÿ Make sure the power switch on the printer is turned off before connecting the AC adapter. Ÿ Insert the AC adapter connector completely into the DC jack. Insert the DC plug on the output side of the AC adapter into the DC jack in the printer.

  • Page 52: Connecting The Printer To A Host Computer

    For a model with an AC adapter storage case  Insert the plug of the AC cord into the AC port. 3.6 Connecting the Printer to a Host Computer This printer is equipped with print data interfaces including a USB port, an Ethernet port, and a serial port.

  • Page 53: Using An Ethernet Connection

    Turn off the power to the printer and host computer. Insert the cable into the appropriate interface port at the back of the printer. Tighten any locking screws to secure the cable. Serial cable USB cable LAN cable Insert the other end of the cable into the appropriate interface port in the host com- puter.

  • Page 54: Install The Printer Driver

    3.7 Install the Printer Driver Install the printer driver onto the host computer. Printer drivers are available for download from the Citizen Systems support website. The latest documentation, drivers, utilities, and other support information are also available from this website.

  • Page 55: Configuring Printer Settings Using The Specialized Utility

    4. Configuring Printer Settings Using the Specialized Utility Use the LabelPrinterUtility configuration application to change printer settings. Refer to the following sections for more information on obtaining and using LabelPrint- erUtility. Refer to 4.2 Obtaining the LabelPrinterUtility Refer to 4.3 Using the LabelPrinterUtility —...

  • Page 56: List Of Settings

    Sub menu Default Configurable range Notes Page Setup Print Speed 6 IPS CL-E321: 2 to 8 IPS Sets the print speed CL-E331: 2 to 6 IPS Print Darkness 00 to 30 Adjusts the print density Darkness Adjust 00 -10 to 10...
  • Page 57 Error None Metric/Inch Inch Inch Sets the unit of measure Max Media 10.00 inch CL-E321: Sets the maximum length of label Length 254.0 mm (Datamax) media 0.25 to 99.99 inch 6.4 to 2539.7 mm (Zebra) 0.25 to 100.00 inch 6.4 to 2540.0 mm...
  • Page 58 Home menu Sub menu Default Configurable range Notes After Print - 1 AutoConfigure Enables/disables the auto configu- ration of optional equipment. On - Enables auto configuration (when a cutter is installed, mode is automatically configured regardless of the Function Select setting) Off - Disables auto configuration.
  • Page 59 Home menu Sub menu Default Configurable range Notes After Print - 2 Paper Position 0.00 inch Adjusts the stop position. 0.00 mm 0.00 to 2.00 inch This setting is dependent on the 0.0 to 50.8 mm Metric/Inch setting. Cut/Tear Each device has an initial stop -1.00 to 1.00 inch position as configured with the -25.4 to 25.4 mm...
  • Page 60 000.000.000.000 000.000.000.000 to Sets the IPv4 gateway 255.255.255.255 IPv4 DHCP Enables/disables IPv4 DHCP Host Name CL-E321: Any length from 0 to Name to assign to the device to CL-321/300 31 characters long identify the printer Print Server using single-byte let-...
  • Page 61 Home menu Sub menu Default Configurable range Notes Interface - 2 Timeout 0 - 300 Timeout time (in seconds) for con- nection with host machine When the set number of sec- onds elapses without data being received from the host in the state in which a session is established, a timeout occurs and the session is disconnected.

  • Page 62: Obtaining The Labelprinterutility

    Config Set 1 Config Set 1 Configuration number setting ration Config Set 2 Config Set 3 Machine Infor- Model Number CL-E321 Displays the model number. *Ap- mation pears as “CL-E331” for the CL-E331 model. Serial Number RH******** Displays the serial number...

  • Page 63: Configuring Ethernet Network Settings Using Network Seeker

    Settings Using Network Seeker You can check and change the settings of the wired LAN interface board by using CITIZEN Network Seeker, which is utility software that runs in Windows. 5.1 Starting Network Seeker After obtaining the program “NetSeeker.exe” from the CD-ROM or our website, double click the program.

  • Page 64: Changing Settings

    4. Board information Single click to select a board and double click to change settings. 5. Configuration display section View the settings of the selected board. 6. Client condition display When “Busy” is displayed, operations to search, change settings, and so on are prohibited.
  • Page 65 1. Device name 2. MAC address 3. Manufacturer 4. ROM version 5. Serial number  These are changeable parameters. Users can change these parameters. 1. Host name 2. Line speed 3. IP address from DHCP 4. IP address 5. Gateway IP address 6.

  • Page 66: Configuring Printer Settings Using A Browser

    6. Configuring Printer Settings Using a Browser Printer and network settings can be configured using a Web browser via the printer’s built-in LinkServer function. 6.1 LinkServer user roles LinkServer has the following three user roles available: User, Operator, and Administrator The menus that appear for each user role can be changed to restrict operational ac- cess to LinkServer.

  • Page 67: Linkserver Menu Configuration

    6.2 LinkServer menu configuration The following figure illustrates the LinkServer menu configuration. Home screen Configure The Printer Page Setup Menu screen System Setup Menu screen After Print Menu screen Internal Interface Menu screen Global Configuration screen User Settings screen Operate The Printer Test Print screen Send File To Printer screen Firmware Download screen...

  • Page 68: Linkserver Connection Procedure

    6.3 LinkServer connection procedure Open a Web browser and enter the IP address of the desired printer into the address bar (area circled in red). The example illustrates the entry of “http://169.254.1.10”. Press the [LOG IN] to display the authentication window. —...
  • Page 69 Enter your user name and password. The default authentication credentials for the Operator role are as follows. Ÿ User name: Operator Ÿ Password: Operator The default authentication credentials for the Administrator role are as follows. Ÿ User name: Admin Ÿ Password: Admin The user name and password for the Operator and Administrator roles can be changed in the User Settings menu.

  • Page 70: Configuring The Printer Using The Operation Panel

    7. Configuring the Printer Using the Operation Panel The following operations can be performed from the control panel after changing the printer operation mode to the special mode. Adjust media sensors Ÿ Print test samples Ÿ Ÿ Print the settings configuration Change emulation modes Ÿ...
  • Page 71 Mode Buzzer Status LED Color Interval Emulation switching mode 4 short tones Amber Flashes quickly Press the FEED key ↓ HEX dump mode 5 short tones Flashes Press the FEED key ↓ Initialization mode 6 short tones Flashes quickly Press the FEED key ↓ Returns to the sensor adjustment mode.

  • Page 72: Sensor Adjustment Mode

    7.1 Sensor Adjustment Mode Use this mode to adjust media sensors (upper or lower) in accordance with the media used. Set the sensor position and media before starting this adjustment procedure. Setting transmissive sensor positions and media Align the bottom sensor and upper sensor with each other at the same position. Refer to Transmissive Sensor Adjustment Peel a label and set the media so that only the backing paper (glassine paper) reaches the platen roller and media sensor.

  • Page 73: Sensor Adjustment

    Ÿ Using label media with gaps Peel a label and set the media so that only the backing paper (glassine paper) reaches the platen roller and media sensor. Label Black Liner media mark Bottom sensor Adjust the sensors. Refer to Sensor adjustment Sensor adjustment Turn on the power to the printer while pressing and holding the FEED key to start the printer in special function mode.

  • Page 74: Test Print Mode

    Release the FEED key once the buzzer emits a long tone. The sensor adjustment process starts. Ÿ Once sensors have been adjusted, the buzzer emits 1 short tone, and the printer restarts. Ÿ The buzzer emits 1 long tone if sensor adjustment fails. If this happens, check the sensor and media positions.
  • Page 75 Press and hold the FEED key for at least 3 seconds. Release the FEED key once the buzzer emits a long tone. The printer is now in test print mode. Press the FEED key to select the media. Each press of the FEED key toggles between label media and continuous media. Media Buzzer Status LED...

  • Page 76: Configuration Print Mode

    7.3 Configuration Print Mode This mode is used to print the printer settings configuration when using continuous media mode. Printing the current settings configuration is a quick way to check the current configuration. Example of printed settings configuration Load media and then perform the following procedure. Turn on the power to the printer while pressing and holding the FEED key to start the printer in special function mode.

  • Page 77: Emulation Switching Mode

    Press and hold the FEED key for at least 3 seconds. Release the FEED key once the buzzer emits a long tone. The configuration print process starts. Once the configuration has been printed, the printer will be in the online state. To print configurations that include default settings, continue pressing and holding the FEED for at least 3 seconds without releasing your finger at step 6.

  • Page 78: Hex Dump Mode

    Press the FEED key to select an emulation switching mode. Each press of the FEED key cycles through the emulation mode options of DMX mode, ZPL mode, and EPL mode. Emulation mode Buzzer Status LED Color Interval DMX mode 1 short tones Green Flashes Press the FEED key ↓...

  • Page 79: Initialization Mode

    Press the FEED key 5 times to select HEX dump mode. The buzzer emits 5 short tone. The status LED also flashes in red. Press and hold the FEED key for at least 3 seconds. Release the FEED key once the buzzer emits a long tone. The printer is now in HEX dump mode.
  • Page 80 Press the FEED key 6 times to select initialization mode. The buzzer emits 6 short tone. The status LED also flashes quickly in red. Press and hold the FEED key for at least 3 seconds. Release the FEED key once the buzzer emits a long tone. The printer is now in initialization mode.

  • Page 81: Online Configuration Mode

    8. Online Configuration Mode Press and hold the FEED key for at least 3 seconds while the printer is online and not receiving data. The printer is now in online configuration mode. The buzzer emits 3 short tones and the status LED flashes alternately in green and red. Press the FEED key to select media sensor mode.

  • Page 82: Clearing Jobs Stored In The Printer

    9. Clearing Jobs Stored in the Printer Jobs stored in the printer can be cleared when the printer is paused. Press the FEED key if the printer is printing or receiving data. The printer is now paused. Press and hold the FEED key for at least 3 seconds. The buzzer emits 1 short tone.

  • Page 83: Maintenance

    10. Maintenance Perform printer maintenance on a regular basis to ensure that the printer is always in good working condition. Thermal printhead Platen CAUTION Excluding ethyl alcohol, do not use solvents such as benzene, acetone, thinner, or others to clean the printer. Doing so may cause the printer surface or other parts to deform. —...

  • Page 84: Plastic Surface Of Printer And Platen

    10.1 Plastic Surface of Printer and Platen  Use a soft cloth or cotton swab dipped with a small amount of ethyl alcohol to wipe off dust and dirt. CAUTION Using an excessive amount of ethyl alcohol to clean the platen may cause surface deformation, which would result in unstable feed operation.

  • Page 85: Appendices

    11. Appendices 11.1 Troubleshooting The status LED and buzzer are used to confirm error status when errors occur in the printer. Status Buzzer Error Error description (in bold) and resolution Top cover is not closed correctly. Flashes 2 short Head Up Error in red tones Close the top cover correctly.

  • Page 86: Basic Specifications

    Item Description Print method Direct-thermal / thermal-transfer printing Resolution CL-E321 Main scanning line density: 203 dots/inch (8 dots/mm) Sub-scanning line density: 203 dots/inch (8 dots/mm) Head dots: 864 dots (effective dots: 832) CL-E331 Main scanning line density: 300 dots/inch (11.8 dots/mm) Sub-scanning line density: 300 dots/inch (11.8 dots/mm)

  • Page 87: Print Speed

    Print speed Item Description Print speed setting CL-E321 2 to 8 inches per second in 1-inch increments (7 to 8 inches per second possible at normal temperature using a print density of 10 and the recommended media and ribbon) CL-E331...
  • Page 88 Ribbon Item Description Ribbon Outer winding (ink surface facing outward) wind direction Recommended B110A (Ricoh) ribbon Max. ribbon width 114.0 mm / 4.50 inch Min. ribbon width 35.0 mm / 1.38 inch Max. ribbon length 300.0 m / 984 feet Max.

  • Page 89: Symbol Sets

    CG Triumvirate smooth font CG Triumvirate bold smooth font CL-E321: 6, 8, 10, 12, 14, 18, 24, 30, 36, and 48 points CL-E331: 4, 5, 6, 8, 10, 12, 14, 18, 24, 30, 36, and 48 points Character sets: Compliant with code page 850 4.

  • Page 90: Communication Interfaces

    Control Languages Supports the Datamax® language and Zebra® language Digital Processing Components Item Description 32-bit RISC CPU (max. operation frequency of 216 MHz) 16 MBytes of flash ROM (user area: 4 MBytes) 32 MBytes of SDRAM (user area: 4 MBytes) Media detection sensors Item Description...
  • Page 91 Power supply AC adapter (CEC Level VI-compliant) Input: 100 to 240 VAC, 50/60 Hz Output: 24 VDC, 2.5 A Supported Standards Ÿ VCCI: CISPR32 Class B UL: 60950-1st, 2nd Edition Ÿ CSA: No. 950 Ÿ FCC: 47 CFR Part 15, Subpart B, Class B Ÿ...

  • Page 92: Environmental Conditions

    Electrostatic Voltage EN61000-4-2:2009-compliant AC Power Consumption Item Description CL-E321 100 V/50 Hz: 1.7 W standby, 70 W during operation (Thermal-transfer, USB, print speed of 8 IPS, print density of 10, and printing rate of 12.5%) 220 V/50 Hz: 1.7 W standby,...
  • Page 93 Weight Standard model: 2.6 kg (excluding media, ribbon, AC adapter, and power cord) Ÿ Model with cutter: 2.9 kg (excluding media, ribbon, AC adapter, and power cord) Ÿ Model with AC adapter storage case: 3.3 kg (excluding media, ribbon, and power Ÿ...
  • Page 94 External Dimensions*5 CL-E321X***NX (standard model) — —...
  • Page 95 CL-E321X***NS (model with AC adapter storage case) — —...

  • Page 96: Usage Conditions

    CL-E321X***BC (model with cutter) 293.8 *5 Dimensions are design values. Actual dimensions may vary due to variance in manufacturing processes. 11.3 Usage Conditions (1) Safe operating temperature: 0 to 40°C (2) Safe printing temperature: 5 to 35°C (3) Humidity: 30 to 80% RH (no condensation) Operating assurance temperature Printing assurance temperature Humidity %...

  • Page 97: Storage Conditions

    11.4 Storage Conditions (1) Temperature: -20 to 60°C (excluding record sheet) (2) Humidity: 5 to 85% RH (excluding record sheet, no condensation) *However, for storage at high temperature and humid environments, the combination of 40°C and 85% RH (no condensation) is taken as the worst value. 11.5 Interfaces USB Interface Specifications...
  • Page 98 If IP address information cannot be retrieved automatically, a fixed IP address (default is 169.254.1.10) is applied. SNMP Agent SNMP Version SNMPv2 (Trap function not supported) Port No. Supported MIBs HOST-RESOURCES-MIB and Citizen-MIB (Private) Community name public Connector Connections Pin No. Signal Function...

  • Page 99: Serial Interface

    2. Network status indicator Status LED (amber) Connecting Disconnected Exchanging data Flashes Serial Interface Interface Specifications Transfer method Start-stop synchronization method, full-duplex com- munication Signal level RS-232C Baud rates 2400, 4800, 9600, 19200, 38400, 57600, and 115200 bps Data length 7 bits or 8 bits Stop bits 1 bits or 2 bits...
  • Page 100 XON / XOFF Protocol a Conditions for XON code output Ÿ Communication is possible after the power is turned on. Ÿ Scenario in which the receive buffer has less than 128 bytes available caus- ing output of the XOFF code followed by the receive buffer then having at least 1,024 bytes available.
  • Page 101 CL-E3X1_UM_100EN PMC-1802 February 2018...

This manual is also suitable for:

Cl-e331

Table of Contents

Save PDF