Schaerer Coffee Soul Operating Instructions Manual
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Schaerer Coffee Soul Operating Instructions Manual

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Schaerer Coffee Soul
Operating instructions
V02 / 10.2017
Schaerer Ltd. P.O. Box 336 Translation of the original operating instructions

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  • Page 1 Schaerer Coffee Soul Operating instructions V02 / 10.2017 Schaerer Ltd. P.O. Box 336 Translation of the original operating instructions...

  • Page 2: 7 Usb Connection

    Error message Beverage dispensing options Beverage options User interface with Action request max. 4 beverage tabs Machine rinsing processes Quickinfo (temperatures) Schaerer Ltd. Translation of the original operating instructions P.O. Box 336 BASCSoul_en Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com N° 021022...

  • Page 3: Operating Instructions

    This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing.

  • Page 4: Table Of Contents

    Table of contents 1 Introduction......6 5.5.3 [Log-in / Log-out] profile ..... . 40 5.5.4 Service menu overview .
  • Page 5 6.7.10 Cleaning external waste water tank (Option) ..74 10 Safety notes......112 6.8 Weekly cleaning .

  • Page 6: Introduction

    Introduction www.schaerer.com Introduction Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our company's core compe- tence as well as decades of experience flowed into designing this equipment. These operating instructions provide information about the product, its operation and how to clean the coffee ma- chine.
  • Page 7 Introduction www.schaerer.com CAUTION Hot steam! A dangerous situation that may result in scalding injuries. This danger arises at the dispensing points. In this document, the danger is only indicated by this symbol. The measures described for preventing this danger must be adhered to.

  • Page 8: General Safety Notes

    See The safety notes can be requested from Schaerer AG or downloaded directly from the MediaCentre on the web- site (http://www.schaerer.com/member).
  • Page 9 General safety notes www.schaerer.com DANGER Risk of electrocution! Improper handling of elec- trical devices can result in electric shock. Please adhere to the following points: • Work on electrical systems may only be performed by skilled electricians. • The machine must be connected to a fused electri- cal circuit (we recommend routing the connection through an earth leakage circuit breaker).
  • Page 10 General safety notes www.schaerer.com WARNING Danger of poisoning from ingesting cleaning products. Please adhere to the following points: • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products. • Never mix cleaning products with other chemicals or acids.

  • Page 11: Risk Of Machine Damage

    • Do not operate the device if the water supply is blocked. Other- wise, the boilers will not be refilled and the pump will run dry. • To prevent water damage in case of hose breakage, Schaerer AG recommends routing the water supply connection through a water shut-off valve (at the installation site).
  • Page 12 General safety notes www.schaerer.com NOTE Improper handling of the coffee machine can lead to damage or contamination. Please adhere to the following points: • Only fill the bean hopper with coffee beans, the powder container with automatic machine powder and the manual inlet with ground coffee (or cleaning tablets during cleaning).

  • Page 13: Product Description

    Children must also not be allowed to perform cleaning procedures or user service. Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instruc- tions. In legal terms, any other use is not an intended use. The manufacturer accepts no liability for damage resulting from unintended use.

  • Page 14: Scope Of Delivery And Accessories

    Product description www.schaerer.com Scope of delivery and accessories Quantity Designation Article number Documentation Operating instructions Supplementary instructions for cup warmer + Cup & Cool Side cooling unit operating instructions Cleaning/Maintenance scope of delivery Milkpure cleaning tablets, 100 pcs. 075099 Coffee pure cleaning tablets, 100 pcs.

  • Page 15: Options And Optional Accessories

    Product description www.schaerer.com Options and optional accessories Example Option Description Steam wand The external steam wand with "Power- steam" makes it possible to manually heat "Powersteam" and foam milk separately just like a barista (To the right of the bevera- does.
  • Page 16 Product description www.schaerer.com Example Option Description Side cooling unit The side cooling unit can be placed to the right or left of the coffee machine. The coffee machine is delivered with a milk connection at the right by default. The cooling unit features an 8 l or 2x 4 l milk container and its own removable drip tray with drip grid.
  • Page 17 Product description www.schaerer.com Example Option Description UC grounds disposal retro- The under-counter grounds disposal can be fitting parts converted with the following retrofitting parts and without tools: • 079617 Grounds container grounds dis- posal • 079619 Device bottom grounds disposal...

  • Page 18: Technical Data

    / drinking water tank. Both tanks features level monitoring and can be retrofitted from software version v2.0. Technical data Nominal power* Schaerer Coffee Soul Steam boiler Hot water boiler 3000 W 3000 W...

  • Page 19: Serial Plate

    Product description www.schaerer.com Overpressure Steam boiler Hot water boiler Test overpressure 24 bar 24 bar Capacities Drinking water capacity Mains water supply Bean hopper capacity per ±1200 g Grounds container capacity 60 – 70 coffee cakes External dimensions Width without optional accessories...

  • Page 20: Declaration Of Conformity

    (*) Not yet available See also "Operation" – "Beverage selection and dispensing" – "External hot water or steam". Declaration of conformity 3.7.1 Manufacturer's address Manufacturer Documentation specialist Schaerer AG Schaerer AG P.O.Box 336 Hans-Ulrich Hostettler Allmendweg 8 P.O. Box CH-4528 Zuchwil, Switzerland...

  • Page 21: Applied Standards

    The aforementioned manufacturer declares herewith that this machine complies with all relevant stipulations of the specified directives. In case of any modifications of the units that have not been approved by Schaerer, this decla- ration is rendered invalid. The following harmonised standards have been applied. A quality management system certified by Bureau DEKRA, in accordance with ISO 9001 and 14001, has been used to ensure the proper adher- ence to the requirements.

  • Page 22: Installation And Commissioning

    Installation and commissioning www.schaerer.com Installation and commissioning The machine must be installed in accordance with the applicable federal, state and local electrical and sanitary reg- ulations. This includes an adequate non-return mechanism. CAUTION Packaging materials with sharp edges can cause injuries. Cutting straps can cause eye injuries.

  • Page 23: Ambient Conditions

    • Never operate a device with a damaged power cable. Have a defective power cable or plug replaced immediately by a qualified service technician. • Schaerer AG does not recommend using an extension cord. If an extension cord is used despite this (minimum cross-section: 1.5 mm²), please comply with the manufac- turer’s specifications for the cable (operating instructions) and with applicable local re-...

  • Page 24: Connection Values

    Machines with external drinking or waste water tank are directly connected. Corresponding level monitoring is avail- able. The "Water quality" supplementary instructions include information on recording the water values and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member). 4.3.2...

  • Page 25: Installation

    Installation and commissioning www.schaerer.com Minimum: 10°C Water inlet temperature Maximum: 30°C Installation 4.4.1 Unpacking the machine Read the "Setting up the coffee machine" and "Power supply" chapters carefully before installing. ► Unpack the machine. ► Check the remaining package contents for accessories.
  • Page 26 Installation and commissioning www.schaerer.com The machine is equipped with a permanent cable connection at the factory. On the building side, the machine is connected to the power socket by means of a country-specific plug or an upstream main switch if it is a fixed connection.

  • Page 27: Automatic Commissioning Program

    Installation and commissioning www.schaerer.com Option: Under-machine cooling unit The following connections are required: • Mains connection • Control cable connection ► Connect to the mains with an apparatus cable (plug/coupling). The connection, the cooling unit control cable to the machine, must be attached by the service technician.

  • Page 28: Operation

    Operation www.schaerer.com Operation CAUTION Hot fluid! All beverages dispensed from the machine are hot. Never reach beneath the beverage outlet or into the machine when beverages are being dispensed. CAUTION Hot steam! There is a danger of scalding in the dispensing area of the steam wand.

  • Page 29: Machine Operating Elements

    Operation www.schaerer.com ► If necessary, lock the closing device with the key. See also "Operation" - "Open user panel". Machine operating elements 5.2.1 Exterior machine operating elements • [A] Touch screen (user interface) • [B] Closing device for unlocking mechanism (user panel) •...
  • Page 30 Operation www.schaerer.com Bean hopper with integrated manual inlet The centre bean hopper with integrated manual inlet comes as standard. The opening for the cleaning tablet inlet is integrated in the manual inlet. • [A] Centre bean hopper (1200 g) •...

  • Page 31: Interior Machine Operating Elements

    Operation www.schaerer.com Option: Hot water and steam dispensing The additional external operating elements for hot water and/or steam dispensing are optional: • [A] Hot water button (preconfigured dispensing in ml) • [B] Hot water dispensing • [A] Steam button (preconfigured dispensing in sec) •...
  • Page 32 Operation www.schaerer.com NOTE Adjusting the grinding level changes the taste and aroma of all coffee beverages. The grinding level can only be adjusted by a caretaker or service technician. Adjusting the grinding level requires that the grinders be calibrated. Unlocking bean hoppers The bean hoppers or powder container can be removed from the machine.

  • Page 33: Check Before Switching On

    Operation www.schaerer.com Option: Mixing cup for powder or topping system The machine can optionally be equipped with a choco or topping powder system. The mixing cup is removed from the machine during the cleaning programme: ► Pull the mixing cup straight out of the machine using the handle.

  • Page 34: Switching On

    Operation www.schaerer.com Switching on 5.4.1 Coffee machine ► Check the machine mains connection. ► Unlock the user panel and slide it upwards until it snaps into place. ► Briefly press power button [A].  The machine starts up.  The main screen appears, and the machine begins to heat up.
  • Page 35 Operation www.schaerer.com ► Open doors. ► Switch toggle switch [A] to position [I]. ► Press and hold button [B] for ±3 sec.  The device is switched on. Temperature setting: ► Press and hold button [C] until the current temperature flashes.

  • Page 36: Main Window Touch Screen

    Operation www.schaerer.com Main window touch screen 5.5.1 Overview of user interfaces Direct beverage selection from tab A maximum of 4 tabs can be configured with 8 beverages each. Beverage selection with groups max. 4 groups can be configured. Beverage selection from group Each group contains a selection of max.

  • Page 37: Touch Screen Operating Field Overview

    Operation www.schaerer.com Service menu and functions The service technician can limit access to the service menu with a PIN. This configured PIN number corresponds to the PIN of the machine operator. Information and functions: • Pending action requests • Error messages •...
  • Page 38 Operation www.schaerer.com Symbol Description Service menu Entrance to the Service menu. ► Press the [Service menu] field.  The window for the "Service menu" opens. Additional information with colour coding: • The orange colour marking in the upper right section of the field provides information on a pending machine message.
  • Page 39 Operation www.schaerer.com Symbol Description Fault message Fault messages are displayed in the user interface on the lower edge. If a fault message is active, intervention by a user or service technician is needed. ► Select the [Fault message] field.  The Service menu appears.

  • Page 40: Log-In / Log-Out] Profile

    Operation www.schaerer.com Symbol Description Continue This field takes the user through the display-guided cleaning or descaling process step- by-step. Cancel This field makes it possible to cancel during a beverage order, cleaning or descaling. After cleaning is stopped, the machine is not ready for use. Cleaning is still pending and absolutely necessary.
  • Page 41 Operation www.schaerer.com ► Select the [Log-in] field at the top of the service menu.  The window with the profile configured by the service technician opens.  Profiles protected with a PIN are marked with a lock symbol. The following profiles can be provided by the service technician: •...

  • Page 42: Service Menu Overview

    Operation www.schaerer.com Profile log-out ► Select the [Log-out] field at the top of the service menu.  The currently logged-in profile is logged out.  Any authorisations become invalid.  "Not logged in" appears in the service menu. 5.5.4 Service menu overview...

  • Page 43: Service Menu Functional Scope

    Operation www.schaerer.com 5.5.5 Service menu functional scope Cleaning PIN-protected function (caretaker, operator, service technician). ► Select the [Cleaning] field.  The display-guided cleaning process starts.  Cancelling is possible with the [X] field.  The last executed cleaning process is displayed.
  • Page 44 Operation www.schaerer.com Settings PIN-protected function. ► Select the [Settings] field.  The main menus are displayed.  These make the parameter settings available. The access authorization for parameter settings depends on the reg- istered profile. See also "Programming" for a detailed description.

  • Page 45: Filling And Connecting

    Operation www.schaerer.com The "Quickinfo" window in the service menu contains an additional text window [A]. The text window contains certain status messages such as connection monitoring if telemetry is active. [Switch off] direct selection ► Select the [Switch off] [F] field.

  • Page 46: Water

    Operation www.schaerer.com ► Remove the cover from the bean hopper. ► Fill the bean hopper. Observe the maximum fill volume. ► Put the cover back on the bean hopper and lock.  The bean hopper(s) is/are filled and locked.  Coffee beans do not touch the cover.

  • Page 47: Best Foam™ Milk System

    Operation www.schaerer.com Ensure that the filled choco or topping powder does not touch the closed powder container cover. Filling the powder container ► Remove the cover from the powder container. ► Carefully refill the powder container. ► Reattach the powder container cover.

  • Page 48: Dispensing Beverages

    Operation www.schaerer.com See "Operation" - "Switching on" - "Side or under-machine cooling unit". Dispensing beverages CAUTION Contamination in the milk pump can lead to health problems. Cleaning must be done after installation, commissioning or recommissioning. Run the display-guided cleaning programme before dispensing the first beverage.

  • Page 49: Cup Positioning Aid

    Operation www.schaerer.com 5.7.2 Cup positioning aid Positioning aid in cup platform The following cup positioning aids can be used in the cup platform: • Single positioning aid for dispensing single beverages • Double positioning aid for dispensing double beverages The positioning aid can be clicked into the cup platform.

  • Page 50: Beverage Selection And Dispensing

    Operation www.schaerer.com Separate hot water dispensing (option) ► Position a cup or glass for sepa- rate hot water dispensing at posi- tion [4]. Steam dispensing (option) ► Position a small mug under the steam wand at position [5]. See also "Product description" – "Scope of delivery" under "General accessories" – "Cup positioning aid".
  • Page 51 Operation www.schaerer.com Beverage selection from tab ► Select the desired tab in the user interface.  Tab A, B, C or D is shown with max. 8 beverages, see figure below. Beverage selection from group ► Select the desired group in the "Group selection" user interface [1].

  • Page 52: Coffee Beverages With Manual Inlet

    Operation www.schaerer.com Beverage options ► Select beverage option [E], [F] or [G]. Beverage options if configured: • [E] Dispensing as double beverage • [F] Dispensing with decaffeinated coffee • [G] (Barista) strength of the coffee The three available coffee strengths are [1-light -15%], [2-normal] and [3-strong +15%].

  • Page 53: External Hot Water Or Steam

    Operation www.schaerer.com ► Select the tab or beverage group from the user in- terface. ► If available, select a beverage option, e.g. [2x] ► Select a beverage type, e.g. espresso or coffee. ► If available, select a dispensing option, e.g. small, medium or large.

  • Page 54: Dispensing Options

    Operation www.schaerer.com Steam dispensing ► Place a small mug under the steam wand. ► Press right external button [A].  Steam dispensing is done according to the steam duration configura- tion. See also "Operation" - "Dispensing beverage" - "Cup positioning aid".

  • Page 55: Warm Rinsing] Field

    Operation www.schaerer.com ► Select beverage field [A] several times or other different beverages.  Beverage dispensing begins or the selection of additional beverage options opens. ► If necessary, cancel the beverage preselection using field [B].  Complete started beverage dispensing.
  • Page 56 Operation www.schaerer.com Beverage selection with price information The basic beverage price is displayed in the beverage field [A]. The beverage price is immediately updated during a beverage selection if beverage options are added [B]. A beverage selection can be cancelled at any time before payment with the [X] field. If the beverage has been paid for, cancelling the order is no longer possible.

  • Page 57: Credit Display (Option)

    Operation www.schaerer.com 5.9.2 Credit display (Option) The credit is displayed at the bottom of the user interface as follows: • [A] When inserting a coin/token into the coin tester, the current amount inserted is displayed. • [B] With a bill reader, this happens after a bill is inserted.

  • Page 58: Waste Water

    Operation www.schaerer.com Option: Under-counter grounds container NOTE The optional equipment for the under-counter grounds container is not monitored. There is a risk of overfilling. During emptying, beverage selection is possible even without the under-counter grounds container. Check the grounds container more frequently depending on machine usage.

  • Page 59: Transport Conditions

    Operation www.schaerer.com ► Remove the waste water hose from the external waste water tank. ► Clean the waste water tank thoroughly with household cleaner and rinse with fresh wa- ter. ► Insert the waste water hose back into the tank.

  • Page 60: Lengthy Downtimes (More Than 1 Week)

    Operation www.schaerer.com Option 1: Switching off using touch screen ► Select the [Switch off] field [B] in the Service menu.  The machine is switched off.  The display does not show anything.  The machine is in Standby mode.

  • Page 61: Cleaning

    Cleaning www.schaerer.com Cleaning Cleaning intervals Cleaning intervals Automatic cleaning Chapter no. Automatic rinsing (if programmed) Hot rinsing Milk hose rinse Cleaning programme Milk system cleaning 6.7.1 Coffee system cleaning 6.7.1 Rinse mixing cup with manual cleaning process 6.7.1 Steam boiler rinse (if configured) 6.7.1...

  • Page 62: Mandatory Cleaning

    See "Cleaning" - "Daily machine cleaning" - "Display-guided cleaning programme" Cleaning products WARNING Cleaning products can cause poisoning! Use only cleaning products recommended by Schaerer. Keep children away from the cleaning products. Do not touch cleaning products with bare hands and do not breathe them in.

  • Page 63: Coffeepure Tabs" Cleaning Tablets

    NOTE Use of incorrect cleaning products may damage the machine. Use only cleaning products for daily and weekly cleaning that are rec- ommended by Schaerer AG. 6.4.1 "Coffeepure tabs" cleaning tablets Information...

  • Page 64: Every Time Before Filling

    Cleaning www.schaerer.com Manual rinsing processes in the service menu The following rinsing processes can be activated manually at any time: ► Press the [Service menu] field at the bottom left of the user interface.  The service menu appears. ► Select the left [Start rinsing] field.

  • Page 65: Daily Machine Cleaning

    Display-guided cleaning program Preparations The following is required during the cleaning programme: • Schaerer > coffee system cleaning tablet (Coffeepure tabs) [1x] • Schaerer > milk system cleaning tablet (Milkpure tabs) [1x] • Schaerer > cleaning container (milk system) [1x] •...
  • Page 66 Cleaning www.schaerer.com ► Remove the drip grid in advance for separate cleaning. ► Press the [Service menu] field at the bottom left of the user interface.  The "Service menu" opens.  The [Cleaning] field is still inactive if it is PIN-protected.
  • Page 67 Cleaning www.schaerer.com  Instruction appears, clean grounds container and interior with brush, reinsert ground container. ► Remove any ground coffee residue from the brewing chamber with a brush. ► Empty the grounds container and clean and rinse it with fresh water and detergent, then dry.
  • Page 68 Cleaning www.schaerer.com Cleaning the milk container ► Open the cooling unit door. ► Remove the milk container from the cooling unit. ► If necessary, pour any remaining milk into a container. ► Clean the milk container with fresh water and detergent.
  • Page 69 Cleaning www.schaerer.com 10a) ► Confirm cleaning of the mixing cup with the [>] field.  The cleaning process starts. NOTE An incorrectly inserted mixing cup can lead to overflowing. Check that the mixing cup is correctly positioned. The cleaning programme is running.

  • Page 70: Cleaning The Grounds Container

    Cleaning www.schaerer.com WARNING Cleaning product residues are hazardous to health. After completing cleaning, thoroughly wash your hands with commercial soap. 6.7.2 Cleaning the grounds container CAUTION Coffee grounds in the grounds container can quickly lead to mould formation. The spread of mould spores in the machine results in the danger of contamination of the coffee.

  • Page 71: Cleaning The Milk Container

    Cleaning www.schaerer.com NOTE A plugged waste water outlet in the drip tray can cause waste water to overflow. Check the waste water outlet to ensure that fluid is flowing freely. Before the descaling process is done, checking whether the waste water outlet is plugged is mandatory.

  • Page 72: Cleaning The Cooling Unit

    Cleaning www.schaerer.com 6.7.6 Cleaning the cooling unit WARNING There is a risk of contamination of the milk and cooling unit due to milk deposits and bacteria. Clean the cooling unit daily. Wear gloves while cleaning. ► Take the milk container out of the cooling unit.

  • Page 73: Cleaning The Steam Wand (Option)

    Cleaning www.schaerer.com 6.7.8 Cleaning the steam wand (Option) WARNING There is a danger of contamination for the steam wand due to de- posits and bacteria. Wipe the steam wand with a moist cloth after every use. Wear gloves while cleaning.

  • Page 74: Cleaning External Waste Water Tank (Option)

    Cleaning www.schaerer.com 6.7.10 Cleaning external waste water tank (Option) WARNING There is a contamination danger for the external waste water tank due to deposits and bacteria. Rinse and clean the external waste water tank and cover every day. Wear gloves while cleaning.

  • Page 75: As Needed

    Cleaning www.schaerer.com ► Unlock bean hoppers [A]. ► Raise the bean hopper from the machine [B]. ► Remove remaining coffee beans from machine and bean hopper. ► Rinse bean hopper thoroughly under running water [C] and wipe clean using a soft cloth.

  • Page 76: Cleaning The Brewing Unit

    Cleaning www.schaerer.com ► Disassemble the front lower beverage outlet [A] by releasing it (pushing and pulling it down). ► Clean the beverage outlet [B] with water and a brush. ► Clean the lower beverage outlet [C] with a brush under running water.
  • Page 77 Cleaning www.schaerer.com ► Pull the grounds drawer out of the machine. ► Pull the locking mechanism (A) forwards and hold.  This unlocks the brewing unit. ► Pull the unlocked brewing unit down [B] while swinging it forward [C] out of the machine.

  • Page 78: Cleaning The Powder Container

    Cleaning www.schaerer.com 6.9.3 Cleaning the powder container NOTE The powder containers could get scratched by scouring agents. Do not use scouring agents for cleaning. ► Press the [Service menu] field at the bottom left of the user interface. ► Select the [Switch off] field in the service menu.

  • Page 79: Defrosting The Cooling Unit

    Cleaning www.schaerer.com ► Disassemble the drive-side dosing device [A] by loosening the PH1 cross slot screw and the union nut. ► Disassemble the dispensing-side dosing device [B] by loosening the union nut. Option: Disassembly of powder scoop and toothed wheels ►...

  • Page 80: Cleaning Outer Surfaces

    See also "Cleaning" - "Daily machine cleaning" - "Clean touch screen". 6.10 HACCP cleaning concept 6.10.1 Cleaning requirements and conditions When installation, maintenance, care and cleaning are performed properly, Schaerer AG coffee machines satisfy the conditions of HACCP requirements. BASCSOUL_EN V02 | 10.2017...
  • Page 81 Cleaning www.schaerer.com WARNING If the coffee machine is not cared for and cleaned properly, the dispensing of milk beverages will become a health hazard in terms of food hygiene. Note and adhere to the following instructions: • Wear safety gloves during cleaning.

  • Page 82: Service And Maintenance

    Use of the incorrect decalcification cartridges may damage the machine. For the descaling process, only use the decalcification cartridges recommended by Schaerer AG. Always use cartridges taken directly out of the packaging. Before using the decalcification cartridge, read the information on the packaging and the safety data sheet carefully.

  • Page 83: Descaling Preparation

    The waste water outlet must first be repaired by a service technician. Preparation for descaling Have the following items ready before descaling the machine: • 1x Schaerer SCSoul decalcification cartridge • 1x Schaerer cleaning container 1 l, blue • 1x Schaerer cleaning container cover • Gloves •...

  • Page 84: Opening The Descaling Programme

    Service and maintenance www.schaerer.com Information during a descaling process Information and operating elements: • [A] Cancel [X] descaling field or pause after the descaling process has start- • [B] [>] field confirmation and next. • [C] Display of action request and infor- mation text.
  • Page 85 Service and maintenance www.schaerer.com Unpacking decalcification cartridge ► Take the Schaerer decalcification cartridge out of the packaging. ► Select the [>] field for the next step.  Instruction, remove grounds container. Removing the grounds container ► Remove the grounds container from the machine, then empty and clean it.
  • Page 86 Service and maintenance www.schaerer.com ► Select the [>] field for the next step.  Instruction, place cleaning container in cooling unit. Placing the cleaning container in the cooling unit (option) ► Place the empty cleaning container in the cooling unit.
  • Page 87 Service and maintenance www.schaerer.com Starting the descaling process The descaling process takes at least 85 min. The Pause field [II] interrupts the descaling process. The descaling programme can be cancelled with the [X] field up to and at step [8].

  • Page 88: Disposing Of Decalcification Cartridges

    The "Water quality" supplementary instructions include information on recording the water values and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member).

  • Page 89: Coffee Machine Maintenance

    Service and maintenance www.schaerer.com Coffee machine maintenance The coffee machine requires regular maintenance. The maintenance schedule depends on multiple factors, espe- cially the degree to which the machine is used. When maintenance is due, the machine indicates this on the display. The machine can continue to be operated nor- mally.

  • Page 90: Programming

    Programming www.schaerer.com Programming Overview The following predefined profiles for the end user are available in the "Service menu" under [Pro- file log-IN]. • Service technician profile • Caretaker profile • Bookkeeper profile • Bookkeeper reduced profile • Chef de Service profile •...
  • Page 91 Programming www.schaerer.com Symbol Description The "Settings" window contains all main menus. The main/submenus displayed there are dependent on the selected profile log-in. The fields for the main menus are listed on the left side. ► Select main menu, e.g. [Service].
  • Page 92 Programming www.schaerer.com Symbol Description • Deleting / Setting a value or beverage to zero • Cancelling beverage dispensing Confirming a query Closes the window for selecting media files. Beverage step configuration in the beverage configurations. The [-] field opens the structure tree in the statistics.

  • Page 93: Usb Port

    ► Set the required value to the selected value using the up or down arrow. USB port In the Schaerer Coffee Soul, software updates or backups are performed using a USB stick. The USB port is loca- ted behind the user panel.

  • Page 94: System (Caretaker)

    Programming www.schaerer.com 8.4.1 System (Caretaker) "Grinder/brewing unit" menu item Display text Description Setting range Notes Capacity Sets the number of cycles until the "Empty 0 – 100 The standard setting is grounds container" message appears. [60]. Do not exceed the stan- ►...

  • Page 95: Configuration (Caretaker)

    Programming www.schaerer.com "Milk system" menu item Display text Description Setting range Notes Milk fill level monitoring If set to [No monitoring]: No monitoring The standard setting is [Disable beverage dis- Warning Milk detection is configured but is not in pensing].

  • Page 96: Service (Caretaker)

    Programming www.schaerer.com 8.4.3 Service (Caretaker) "Calibrate grinder" menu item Display text Description Setting range Notes Calibrating grinder Grinder calibration is display-guided. Reference grin- – ding weight The following steps are included in calibra- entry tion: • Empty and clean the grounds drawer.

  • Page 97: Information (Caretaker)

    Programming www.schaerer.com "Reset descaling/cleaning" menu item Display text Description Setting range Notes Resetting descaling/ After confirming the query with the [OK] Yes/No If descaling has been re- cleaning field, a previously interrupted and still pen- set, this is listed in the ding cleaning or descaling is reset.
  • Page 98 Programming www.schaerer.com "Beverage statistics" menu card Display text Description Setting range Notes Beverage statistics Overview of beverage counters – All beverages added on the menu card are li- The beverage counters can be deleted indi- sted. vidually or all together.

  • Page 99: Bookkeeper And Bookkeeper Reduced Profile

    Programming www.schaerer.com "Maintenance statistics" menu card Display text Description Setting range Notes Maintenance statistics The following information is listed. – Executed, cancelled or reset maintenance • Date processes are shown in • Profile the "Event" column. • Maintenance • Event "Water hardness statistics"...

  • Page 100: Configuration (Bookkeeper And Bookkeeper Reduced)

    Programming www.schaerer.com 8.5.1 Configuration (Bookkeeper and Bookkeeper reduced) "General" menu item Display text Description Setting range Notes Main language Changing the display language All provided – languages ► Open selection menu using the [>] field.  The options menu appears.

  • Page 101: Chef De Service Profile

    Programming www.schaerer.com "Beverage statistics" menu item Display text Description Setting range Notes Beverage statistics Overview of beverage counters – All beverages added on the menu card are li- The beverage counters can be deleted indi- sted. vidually or all together.

  • Page 102: Configuration (Restaurant Manager)

    Programming www.schaerer.com 8.6.1 Configuration (Restaurant manager) "General" menu item Display text Description Setting range Notes Main language Changing the display language All provided – languages ► Open selection menu using the [>] field.  The options menu appears. ► Select the desired language.
  • Page 103 Programming www.schaerer.com "Machine counter" menu item Display text Description Setting range Notes Machine counter Overview of beverage counters – All beverages added on the menu card are li- The counters cannot be deleted. sted. "Beverage statistics" menu card Display text...

  • Page 104: Quality Manager Profile

    Programming www.schaerer.com "Cleaning statistics" menu card Display text Description Setting range Notes Cleaning statistics The following information is listed. – Executed, cancelled or reset cleaning proces- • Date ses are shown in the • Profile "Event" column. • System •...

  • Page 105: Information (Quality Manager)

    Programming www.schaerer.com 8.7.2 Information (Quality manager) "Showing versions" menu item Display text Description Setting range Notes Showing versions The following information can be obtained – When reporting a fault, here: please pass this infor- mation on to the service •...

  • Page 106: Configuration (Machine Operator)

    Programming www.schaerer.com 8.8.1 Configuration (Machine operator) "General" menu item Display text Description Setting range Notes Main language Changing the display language All provided – languages ► Open selection menu using the [>] field.  The options menu appears. ► Select the desired language.

  • Page 107: Troubleshooting

    If there is a red pending error message, beverage dispensing is disabled until the required action is taken. ► Select any other pending error messages in the "Service menu" and remedy them using the measure described. If the error message persists, a malfunction may exist. ► Contact your service partner (see www.schaerer.com). BASCSOUL_EN V02 | 10.2017...

  • Page 108: Faults With Display Message

    Troubleshooting www.schaerer.com Faults with display message The most important fault messages are described below. Contact your service partner if the fault persists after all of the troubleshooting measures have been tried. Display message Cause What to do Milk nearly empty The container for fresh milk is ►...
  • Page 109 Troubleshooting www.schaerer.com Display message Cause What to do Refilling the beans The centre bean hopper is ► Refill bean hopper. empty. (Centre grinder empty) Refilling the beans The right bean hopper is ► Refill bean hopper. empty. (Right grinder empty)
  • Page 110 Troubleshooting www.schaerer.com Display message Cause What to do Brewing unit idle current Even when the brewing unit is ► Check the brewing unit for blockages. not running, it must consume ► If the fault persists, contact your service part- a minimal amount of current.

  • Page 111: Faults Without Display Message

    Troubleshooting www.schaerer.com Display message Cause What to do Payment system error Communication error be- ► Restart the machine. tween payment system and ► Contact your service partner. touch screen. Faults without display message Fault Cause What to do Display dark •...

  • Page 112: Safety Notes

    Safety notes www.schaerer.com Safety notes 10.1 Danger from cleaning products 10.1.1 Application WARNING Danger of poisoning from ingesting cleaning products. Please adhere to the following points: • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products.

  • Page 113: Hygiene Regulations

    Safety notes www.schaerer.com 10.2 Hygiene regulations 10.2.1 Water CAUTION Improper handling of water can cause health problems. Please adhere to the following points: • The water must be uncontaminated. • Do not connect the machine to pure reverse osmosis water or other aggressive types of water.

  • Page 114: Milk

    Safety notes www.schaerer.com 10.2.3 Milk CAUTION Improper handling of milk can cause health problems. Please adhere to the following points: • Do not use unpasteurised or raw milk. • Only use pasteurised milk or milk heated at ultra-high temperatures. • Only use homogenised milk.

  • Page 115: Liability

    Schaerer AG service partner, a representative thereof, or other authorised persons. Schaerer AG must be notified in writing of any defects within 30 days. For hidden defects, this period is extended to 12 months from the date of installation (work report, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.

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