Table of Contents

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User Guide
C401x series
Basic
This guide provides information concerning the installation, basic
operation and troubleshooting on Windows.
Advanced
This guide provides information about installation, advanced
configuration, operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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Table of Contents
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Summary of Contents for Samsung ProXpress C401 series

  • Page 1 User Guide C401x series Basic This guide provides information concerning the installation, basic operation and troubleshooting on Windows. Advanced This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
  • Page 2: Table Of Contents

    Basic Introduction Features by model Useful to know About this user guide Safety information Machine overview Control panel overview Turning on the machine Installing the software Menu Overview and Menu overview Machine’s basic settings Basic Setup Media and tray Basic printing Using USB memory device Maintenance Ordering supplies and accessories...
  • Page 3 Appendix Specifications Regulatory information Copyright...
  • Page 4 Introduction This chapter provides information you need to know before using the machine. • Features by model • Useful to know • About this user guide • Safety information • Machine overview • Control panel overview • Turning on the machine •...
  • Page 5: Features By Model

    LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. (●: supported, ○: optional, Blank: Not supported)
  • Page 6: Useful To Know

    • Replace the toner cartridge (see "Replacing the toner cartridge" on page 57). Where can I download the machine’s driver? • You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. Useful to know | 6...
  • Page 7: About This User Guide

    Samsung website, http://www.samsung.com > find your product > Support or Downloads. • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.
  • Page 8: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. Important safety symbols Explanation of all icons and signs used in this chapter Hazards or unsafe practices that may result in severe personal...
  • Page 9 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.
  • Page 10 Operating method Caution Do not forcefully pull the paper out during printing. It can cause damage to the machine. Be careful not to put your hand between the machine and paper tray. You may get injured. Be careful when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts.
  • Page 11 Installation / Moving Warning Do not place the machine in an area with dust, humidity, or water leaks. This could result in electric shock or fire. Place the machine in the environment where it meets the operating temperature and humidity specification. Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing temperature.
  • Page 12 Use only No.26 AWG or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe operation.
  • Page 13 • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. • The machine should only be repaired by a Samsung service technician. Supply usage Caution Do not disassemble the toner cartridge.
  • Page 14 For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below. • When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions. • Do not wash the supplies. •...
  • Page 15: Machine Overview

    Machine overview Components The actual component may differ from the illustration below. Some components may change depending on the configuration. Machine Quick installation guide Software CD Power cord Misc. accessories a.This illustration may differ from your machine depending on your model. There are various types of machine.
  • Page 16: Front View

    Front view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 5). Output support tray Multi-purpose tray Output tray...
  • Page 17: Rear View

    Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 5). Rear cover handle Rear cover Waste toner container...
  • Page 18: Control Panel Overview

    Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 5). Display screen Shows the current status and prompts during an operation.
  • Page 19 Cancel Stops current operation. Power/Wak You can turn the power on and off with this button. Or wake up from the power save mode. Indicates the status of your machine (see "Understanding Status LED the status LED" on page 78). Demo page Prints a demo page by pressing this button.
  • Page 20: Turning On The Machine

    Turning on the machine Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). • Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine.
  • Page 21: Installing The Software

    If you are a Windows user, install the software from the supplied CD and if you are a Mac, Linux, or UNIX OS user, download the software from the Samsung website and install (http://www.samsung.com > find your product > Support or Downloads or http://www.samsung.com/printersetup).
  • Page 22 Installing for Windows Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X”...
  • Page 23 • If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com > find your product > Support or downloads.
  • Page 24 Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Using USB memory device...
  • Page 25: Menu Overview

    Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
  • Page 26 Information Layout Paper (see "Information" on page 162) (see "Layout" on page 163) (see "Paper" on page 165) Menu Map Orientation Copies Configuration Portrait MP Tray Supplies Info. Landscape Tray 1 Demo Page Margin Tray 2 PCL Font Common Margin Tray 3 PS Font MP Tray...
  • Page 27 Emulation Image Mgr. Network (see "Emulation" on (see "Image Mgr." on (see "Network" on page 173) page 171) page 172) Emulation Type Custom Color TCP/IP (IPv4) Wi-Fi Setup Default DHCP Wi-Fi On/Off Print Density BOOTP Wi-Fi Settings AutoColor Reg. Static Tone Adjust.
  • Page 28: Machine's Basic Settings

    Machine’s basic settings You change the machine’s setting set in the machine from Samsung Easy Printer Manager or SyncThru™ Web Service. • If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager"...
  • Page 29: Media And Tray

    Media and tray This chapter provides information on how to load print media into your machine. Selecting print media You can print on a variety of print media, such as plain paper, envelopes, and labels. Always use print media that meet the guidelines for use with your machine. Guidelines for select the print media Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems:...
  • Page 30 • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • The amount of paper put into the tray may differ according to media type used (see "Print media specifications"...
  • Page 31: Changing The Tray Size

    Changing the tray size To change the size, you need to adjust the paper guides. To change the size to A4 or Letter The tray is preset to Letter or A4 size, depending on your country. You must adjust the lever and paper width guide properly.
  • Page 32: Loading Paper In The Tray

    To change the size to Legal (LGL) Push button as shown and pull out the tray. Loading paper in the tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). Tray 1 / optional tray •...
  • Page 33 When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 38). Media and tray | 33...
  • Page 34 Multi-purpose tray The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 105). Tips on using the multi-purpose tray • Load only one type, size and weight of print media at a time in the multi-purpose tray. •...
  • Page 35: Printing On Special Media

    • You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service. - If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager"...
  • Page 36 Types Tray 1 Optional tray Multi-purpose tray LetterHead ● ● ● Punched ● ● ● Glossy Photo ● ● (●: Supported, Blank: Not supported) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. •...
  • Page 37 • For the best print quality, position margins no closer than 15 mm from the edges of the envelope. • Avoid printing over the area where the envelope’s seams meet. Labels To avoid damaging the machine, use only labels designed for use in laser printers. CLP-68xND Series/ CLP-68xDW Series •...
  • Page 38: Preprinted Paper

    • You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service. - If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager"...
  • Page 39: Using The Output Support

    Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. The printed pages stack on the output support, and the output support will help the printed pages to align.
  • Page 40: Basic Printing

    If you are a Mac, Linux or UNIX operating systems user, refer to the User Guide from the Samsung website, http://www.samsung.com > find your product > Support or Downloads. The following Printing Preferences window is for Notepad in Windows 7.
  • Page 41: Canceling A Print Job

    Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. •...
  • Page 42: Using A Favorite Setting

    "Using Samsung Printer Status" on page 206). • The printer driver includes a user interface that is optimized for touchscreen. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 198).
  • Page 43: Using Help

    Click Save. Enter name and description, and then select the desired icon. Click OK. When you save Favorites, all current driver settings are saved. To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected.
  • Page 44: Easy Eco Driver

    • From the Samsung Easy Printer Manager program or SyncThru™ Web Service. - If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager"...
  • Page 45 Basic tab of the printing preference window. • To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 198).
  • Page 46: Using Usb Memory Device

    Using USB memory device This chapter explains how to use a USB memory device with your machine. About USB memory USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, downloaded music and videos, high resolution photographs or whatever other files you want to store or move.
  • Page 47: Printing From A Usb Memory Device

    • Do not remove the USB memory device while the machine is in operation or writing to or reading from USB memory. The machine warranty does not cover damage caused by user’s misuse. • If your USB memory device has certain features such as security settings and password settings, your machine may not automatically detect it.
  • Page 48 Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available accessories • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...
  • Page 49: Ordering Supplies And Accessories

    To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
  • Page 50: Available Supplies

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality.
  • Page 51: Available Accessories

    Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by model" on page 5). Accessory Function Part name Optional trays If you are experiencing frequent paper supply (Tray2, Tray3, Tray4)
  • Page 52: Available Maintenance Parts

    The replacement period for the maintenance parts is informed by the "Samsung Printer Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used, computing performance, application software, connecting method, paper type, paper size, and job complexity.
  • Page 53: Storing The Toner Cartridge

    Samsung’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. Storing the toner cartridge | 53...
  • Page 54: Estimated Cartridge Life

    Estimated cartridge life Estimated cartridge life (the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
  • Page 55: Redistributing Toner

    • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 206). If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.
  • Page 56 Redistributing toner | 56...
  • Page 57: Replacing The Toner Cartridge

    • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is empty on toner (see "Using Samsung Printer Status" on page 206). Check the type of the toner cartridge for your machine (see "Available supplies" on page 50).
  • Page 58 Replacing the toner cartridge | 58...
  • Page 59: Replacing The Waste Toner Container

    Replacing the waste toner container When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 50).
  • Page 60 Replacing the waste toner container | 60...
  • Page 61: Installing Accessories

    Installing accessories Precautions • Disconnect the power cord Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. •...
  • Page 62 Right-click your machine. For Windows XP Service Pack 3/2003/2008/Vista, press Properties. For Windows 7/Windows 8/Windows Server 2008 R2/Windows 10 / Windows Server 2016, from context menus, select the Printer properties. If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer.
  • Page 63: Monitoring The Supplies Life

    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • Accessing menus may differ from model to model (see "Accessing the menu" on page 25).
  • Page 64: Setting The Toner Low Alert

    Setting the toner low alert If the amount of toner in the cartridge is low, a message informing the user to change the toner cartridge appears. You can set the option for whether or not this message appears. Accessing menus may differ from model to model (see "Accessing the menu" on page 25). Select (Menu) >...
  • Page 65: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in proper working order which will help to prolong its life. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
  • Page 66 Cleaning the machine | 66...
  • Page 67: Cleaning The Pickup Roller

    Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models.
  • Page 68: Tips For Moving & Storing Your Machine

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.
  • Page 69 Troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve. If you cannot find a solution in the User's Guide or the problem persists, call for service.
  • Page 70: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 30). •...
  • Page 71: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). Clearing paper jams | 71...
  • Page 72 In optional tray The procedure is same for all optional trays. If you do not see the paper in this area, stop and go to next step: Clearing paper jams | 72...
  • Page 73 In the multi-purpose tray If you do not see the paper in this area, stop and go to next step: Clearing paper jams | 73...
  • Page 74 Clearing paper jams | 74...
  • Page 75: Inside The Machine

    Inside the machine The fuser area is hot. Take care when removing paper from the machine in this area. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). Clearing paper jams | 75...
  • Page 76: In Exit Area

    In exit area The fuser area is hot. Take care when removing paper from the machine in this area. If you do not see the paper in this area, stop and go to next step: Clearing paper jams | 76...
  • Page 77: In The Duplex Unit Area

    In the duplex unit area Clearing paper jams | 77...
  • Page 78: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 80). • You also can resolve the error with the guideline from the computer’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 206).
  • Page 79 Status Description Eco mode is on (see "Eco printing" on page 44). Green Eco mode is off. a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size.
  • Page 80: Understanding Display Messages

    • You can resolve the error with the guideline from the computer's Printing Status program window (see "Using Samsung Printer Status" on page 206). • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
  • Page 81 If the problem persists, contact the service representatives. Install the corresponding toner The indicated toner cartridge Not Compatible cartridge with a Samsung-genuine is not suitable for your cartridge (see "Replacing the toner [color] toner cart. machine. cartridge" on page 57).
  • Page 82 Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.
  • Page 83 Message Meaning Suggested solutions The paper size specified in [tray number] the printer properties does Load the correct paper in the not match the paper you are tray. Paper Mismatch loading. The paper size specified in MP Tray the printer properties does Load the correct paper in the not match the paper you are tray.
  • Page 84 Message Meaning Suggested solutions Not correct • The wireless network options are configured incorrectly for Wireless setting the security method. • The password entered in the Reconfigure the wireless options wireless security options is in the machine, SWS, access point, incorrect.
  • Page 85 The transfer belt is not Install a Samsung-genuine installed. transfer belt. belt unit. The transfer belt of the Not compatible Install the Samsung-genuine part machine is not for your designed for your machine. transfer belt machine. Not Installed The is waste toner container Install a Samsung-genuine waste not installed.
  • Page 86 Message Meaning Suggested solutions • Replace new tray1 roller • Replace new Replace the tray roller with a new tray2 roller The life of the tray roller will one. If the problem persists, expired. • Replace new please call for service. tray3 roller •...
  • Page 87: Paper Feeding Problems

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. Paper sticks together. • Remove paper from the tray and flex or fan the paper. •...
  • Page 88: Power And Cable Connecting Problems

    Power and cable connecting problems Reboot the power. If the problem persists, please call for service. Condition Suggested solutions 1. Connect the machine to the electricity supply first. If the machine has (Power/Wakeup) button on the control, press it. The machine is not receiving power, or the connection cable between the...
  • Page 89: Printing Problems

    Printing problems Condition Suggested solutions Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, press it. Select your machine as your default machine in Windows. Check the machine for the following: •...
  • Page 90 Condition Suggested solutions A print job is Reduce the complexity of the page or try adjusting the print quality extremely slow. settings. Change the page orientation in your application (see "Opening printing preferences" on page 41). See the printer driver help screen (see "Using help"...
  • Page 91 Condition Suggested solutions Before printing, Using damp/wet paper can cause vapor [white smoke] during printing. the machine This is not a problem, just keep printing. If you are bothered by the smoke emits vapor near [vapor], then replace the paper with fresh paper from an unopened ream. the output tray.
  • Page 92: Printing Quality Problems

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Ensure that the paper is not wet, try paper from a fresh ream. Condition Suggested solutions •...
  • Page 93 Condition Suggested solutions If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. Dropouts • The moisture content of the paper is uneven or the paper has moist spots on its surface.
  • Page 94 Condition Suggested solutions Vertical If marks repeatedly appear on the printed side of the page at even intervals: repetitive • The toner cartridge may be damaged. If you still have the same problem, defects remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
  • Page 95 Condition Suggested solutions Misformed • If characters are improperly formed and producing hollow images, the characters paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
  • Page 96 Condition Suggested solutions Solid color or • The toner cartridge may not be installed properly. Remove the cartridge black pages and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 57). •...
  • Page 97 Condition Suggested solutions • An unknown image repetitively Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or appears on a above. few sheets The high altitude may affect the print quality, such as loose toner or light •...
  • Page 98: Operating System Problems

    Samsung Printer Experience is not Samsung Printer Experience is not installed. Download the app from the shown when you Windows Store and install it. click more settings.
  • Page 99: Wireless Network Problems

    Wireless network problems Problems during setup or driver installation Driver installa- Suggested solutions tion message • Your machine may not be turned on. Turn on your computer and the machine. • USB cable is not connected between your computer and machine. Printers Not Connect the machine to your computer using the USB cable.
  • Page 100 127). 2. Check the printer port's IP address from your computer. a. Click the Windows Start menu. b. Select Start > Programs or All Programs > Samsung Printers > Samsung Printer Center. ▪ For Windows 8 PC Connection From the Charms, select Search >...
  • Page 101 Driver installa- Suggested solutions tion message • For a Static network environment The machine uses the static address when the computer is configured to static address. For example, If the computer’s network information is as shown below: PC Connection - IP address: 169.254.133.42 Error - Subnet Mask: 255.255.0.0 Then the machine’s network information should be as below:...
  • Page 102: Other Problems

    Other problems If problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide. • Your computer, access point (or wireless router), or machine may not be turned on. •...
  • Page 103 Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
  • Page 104: Specifications

    Specifications General specifications These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit, www.samsung.com. Items Description Width x Depth x Height 420 x 453 x 385 mm (16.54 x 17.84 x 15.16 inches)
  • Page 105: Print Media Specifications

    Print media specifications We recommend using recycled paper for saving energy. Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray 216 x 279 mm (8.5 x Plain paper 70 to 90 g/m (19 to 24 lbs 70 to 90 g/m (19 to Letter 11 inches)
  • Page 106 Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Envelope No. 105 x 241 mm (4.12 75 to 90 g/m (20 to 75 to 90 g/m (20 to x 9.5 inches) 24 lbs bond) 24 lbs bond) • 20 sheets •...
  • Page 107 Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Letter, Refer to the Plain b c d Labels 120 to 150 g/m (32 to 40 120 to 150 g/m (32 to Legal, US paper section lbs bond) 40 lbs bond) Folio, A4, •...
  • Page 108 Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Minimum size (custom) • Tray1: 98 x • 60 to 220 g/m (16 to 59 60 to 220 g/m (16 to 149 mm (3.86 x lbs bond) for tray1. 59 lbs bond) 5.85 inches) •...
  • Page 109: System Requirements

    System requirements Printer software are occasionally updated due to release of new operating system and etc. If needed, download the latest version from the Samsung website. ® ® Microsoft Windows Requirement (Recommended) Operating system Free HDD space ® ® ®...
  • Page 110 Requirements (Recommended) Operating system Free HDD space Mac OS X 10.6 ® 1 GB (2 GB) 1 GB Intel processors Mac OS X 10.7 - 10.11 ® 2 GB 4 GB Intel processors Linux Items Requirements Red Hat Enterprise Linux 5, 6, 7 Fedora 16, 17, 18, 19, 20, 21, 22, 23, 24 OpenSUSE 12.1, 12.2, 12.3, 13.1, 13.2, 42.1 Ubuntu 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, 15.04, 15.10,...
  • Page 111: Regulatory Information

    Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC/EN 60825-1 : 2014.
  • Page 112: Ozone Safety

    For 110 volt models , “This product complies with 21 CFR Chapter 1, subchapter J.” is written on the label of rear cover. And for 220 volt models, below image is applied on the label of rear cover. Ozone safety This product’s ozone emission rate is under 0.1 ppm.
  • Page 113: Radio Frequency Emissions

    (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 EU REACH SVHC Declaration For information on Samsung’s environmental commitments and product specific regulatory obligations e.g.
  • Page 114: United States Of America

    This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 115 The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC.
  • Page 116 Regulatory information | 116...
  • Page 117 Russia / Kazakhstan / Belaru only Germany only Turkey only Thailand only This telecommunication equipment conforms to NTC technical requirement. Replacing the Fitted Plug (for UK Only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse.
  • Page 118 You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. Declaration of conformity (European countries) Approvals and Certifications Hereby, Samsung Electronics, declares that this [C401x series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2014/35/EU), EMC Directive(2014/30/EU).
  • Page 119 Council Directive 2014/53/EU on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative. European radio approval information (for products fitted with...
  • Page 120 As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.
  • Page 121 Website: http://www.samsung.com/cn/support/location/supportServiceLocation.do?page=SERVICE.L OCATION Regulatory information | 121...
  • Page 122: Copyright

    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
  • Page 123 User Guide C401x series Advanced This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. Basic This guide provides information concerning the installation, basic operation and troubleshooting on Windows.
  • Page 124 Network Direct USB Job Manage PrinterOn Special Features Altitude adjustment Entering various characters Printing features Useful Tools Accessing management tools SyncThru™ Web Service Using Samsung Printer Center Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience...
  • Page 125 5). • Useful network programs • Wired network setup • Wireless network setup (optional) • Using the NFC feature (optional) • Supported Mobile Apps • Mopria™ • AirPrint • Samsung Cloud Print • PrinterOn • Google Cloud Print™...
  • Page 126: Useful Network Programs

    Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. Before using the programs below, set the IP address first. SyncThru™...
  • Page 127: Wired Network Setup

    Wired network setup Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. Press the (Menu) button on the control panel and select Network > Network Conf. Using this Network Configuration Report, you can find your machine’s MAC address and IP address.
  • Page 128: Ipv6 Configuration

    • TCP/IPv6 is not supported by this program. • The following instructions may vary from your model or operating systems. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
  • Page 129 Wireless network setup (optional) • Check the option lists and contact the purchasing point to order (see "Available accessories" on page 51). After installing the Wi-Fi/NFC kit (Optional), set the machine to use this feature. • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by model"...
  • Page 130 Using the WPS menu If your machine and access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), then you can easily configure the wireless network settings through the WPS menu without the need for a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
  • Page 131 Press OK when the confirmation window appears. Information window appears showing 2 minutes connection processing time. Press the WPS (PBC) button on the access point (or wireless router). The messages are displayed on the display screen in the order below: a.
  • Page 132 Follow the instructions to set up the wireless network. Setup using Windows Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD.
  • Page 133 If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CD-ROM drive and click • For Windows 8, If the installation window does not appear, from Charms, select Search > Apps and search for Run.
  • Page 134 the network. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on a WPA Pre-Shared Key. This uses a shared secret key (generally called Pre Shared Key pass phrase), which is manually configured on the access point and each of its clients.
  • Page 135 Setting up via USB cable Make sure that the machine is connected to your computer and powered on. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Turn on the machine.
  • Page 136: Using A Network Cable

    depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on the WPA Pre-Shared Key. This uses a shared secret key (generally called Pre Shared Key pass phrase) that is manually configured on the access point and each of its clients.
  • Page 137 • Network-connected computer • A machine installed with a wireless network interface • Network cable Printing a network configuration report You can identify the network settings of your machine by printing a network configuration report. See "Printing a network configuration report" on page 127. IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine.
  • Page 138 Click Wi-Fi > Wizard. Select the one Network Name(SSID) in the list. Click Next. If the wireless security setting window appears, enter the registered password (network password) and click Next. The confirmation window appears, please check your wireless setup. If the setup is right, click Apply.
  • Page 139 • After setting up Wi-Fi Direct from the printer, refer to the user manual of the mobile device you are using to set its Wi-Fi Direct. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. Wireless network setup (optional) | 139...
  • Page 140 • When you have found the printer you want to connect to from your mobile device, select the printer and the printer's LED will blink. Press the option you want when the Wi-Fi connection confirmed window appears from the display screen and it will be connected to your mobile device.
  • Page 141 • Samsung Mobile Print: Enables users to print, scan (Only users with multi-functional printers), or fax (Only users with multi-functional printers) photos, documents, and web pages directly from your smartphone or tablet (see "Using the Samsung Mobile Print App" on page 145). Using the NFC feature (optional) | 141...
  • Page 142 If you have more than one printer and need to set the same settings on each printer, you can easily do it using the Samsung Mobile Print Manager app. Touch your cellphone on the NFC tag on your printer to copy the settings and tap on the printer you want to set the setting.
  • Page 143 Open Samsung Mobile Print Manager from your mobile device. If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again.
  • Page 144: Wireless Setup

    Open Samsung Mobile Print Manager from your mobile device. If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again.
  • Page 145 Follow the instruction on the mobile device’s screen. Using the Samsung Mobile Print App Samsung Mobile Print is a free application that enables users to print, scan (Only users with multi-functional printers), or fax (Only users with multi-functional printers) photos, documents, and web pages directly from your smartphone or tablet.
  • Page 146 Select print mode. Select the content you want to print. If necessary, change the print option by pressing the icon. Tag your mobile device (usually located on the back of the mobile device) over the NFC tag( ) on your printer. Wait few seconds for the mobile device to connect to the printer.
  • Page 147 Supported Mobile Apps Available Apps • Samsung Mobile Print: Samsung Mobile Print is a free application that enables users to print, scan (Only users with multi-functional printers), or fax (Only users with multi-functional printers) photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC.
  • Page 148 Mopria™ • Only Mopria-certified machines can use the Mopria feature. Check the box that your machine came in for the Mopria-certified logo. • Make sure that the printer and mobile device are connected to the same network and the communication is available. Mopria™...
  • Page 149 Click Security > System Security > Menu Management > Mopria. Then, select Enable. Setting up Mopria on your mobile device If you do not have Mopria Print Service app installed on your mobile device, open to the app store (Play Store, App Store) on your mobile device, search for,Mopria Print Service, and then download and install the app.
  • Page 150 AirPrint Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. • AirPrint allows you to print directly from Mac OS (MacBook Pro, MacBook Air, and iMAC) and iOS (iPhone, iPad and iPod touch). Scan and Fax are available only for Mac OS.
  • Page 151: Printing Via Airprint

    Printing via AirPrint For example, the iPad manual provides these instructions: Open your email, photo, web page, or document you want to print. Touch the action icon( Select your printer driver name and option menu to set up. Touch Print button. Print it out. Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area.
  • Page 152 Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from your smartphone or tablet to your Samsung printer or MFP. After installing the Samsung Cloud Print app, you can register with the Samsung Cloud Print service just using your mobile number for authentication.
  • Page 153 If Web Connected Services has been disabled, you cannot connect to the cloud service. To enable Web Connected Services, go to Security > System Security > Feature Management and select the Enable check box. Now your printer is registered with Samsung Cloud Print service. Samsung Cloud Print | 153...
  • Page 154 Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet. Printing from an application on mobile device The following steps are an example of using the Samsung Cloud Print app from Android mobile phone. Open Samsung Cloud Print app.
  • Page 155 PrinterOn Registering your PrinterOn-enabled Samsung printer on the PrinterOn service allows you to print documents on that printer from anywhere in the world. The PrinterOn service also enables you to print directly from the PrinterOn Mobile app on your iOS or Android device.
  • Page 156 When the SyncThru™ Web Service window opens, click Settings > Network Settings > PrinterOn Cloud Print. Select check box to enable PrinterOn Service. If a dialog box appears asking for permission to use your personal information, click Privacy Policy to review the terms and conditions. Select the check box indicating you agree to the terms, and then click Yes.
  • Page 157: Google Cloud Print

    Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™...
  • Page 158: Printing With Google Cloud Print

    When the SyncThru™ Web Service window opens, click Settings > Network Settings > Google Cloud Print. Enter your printer’s name and description. Click Register. The confirmation pop-up window appears. If you set the browser to block pop-ups, the confirmation window will not appear. Allow the site to show pop-ups.
  • Page 159 Tap the send button. Tap the Cloud Print button. Set the printing options if you want. Tap Click here to Print. Printing from the Chrome browser The following steps are an example of using the Chrome browser. Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner.
  • Page 160 Useful Setting Menu This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Information • Layout • Paper • Graphic • System Setup •...
  • Page 161: Before You Begin Reading A Chapter

    Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 25). The following are tips for using this chapter •...
  • Page 162: Information

    Information Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Information on the control panel. Item Description Prints the menu map which shows the layout and current settings of...
  • Page 163: Layout

    Layout Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Layout on the control panel. Item Description Selects the direction in which information is printed on a page.
  • Page 164 Item Description To print on both sides of the paper, choose the binding edge. • Off: Disables this option. • Long Edge Duplex • Short Edge Layout | 164...
  • Page 165: Paper

    Paper Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Paper on the control panel. Item Description Copies...
  • Page 166: Graphic

    Graphic Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Graphic on the control panel. Item Description Specifies the number of dots printed per inch (dpi).
  • Page 167: System Setup

    System Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > System Setup on the control panel. Item Description Date &...
  • Page 168 Item Description Determine whether or not the machine continues printing when it detects the paper does not match the paper settings. • Off: If a paper mismatch occurs, the machine waits until you insert the correct paper. Auto Continue • On: If a paper mismatch occurs, the device chooses the most appropriate paper size to print on and continues printing, even if it is on the wrong size.
  • Page 169 Item Description • CLR Empty Msg.: This option appears only when toner cartridge is empty. • Supplies Life: Allows you to check how many pages are printed and how much toner is left in the cartridge. • TonerLow Alert: If toner in the cartridge has run out, a Maintenance message informing the user to change the toner cartridge appears.
  • Page 170 • To turn the machine on again, press the Auto Power Off (Power/Wakeup) button on the control panel. • If you run the printer driver or Samsung Easy Printer Manager, the time automatically extends. • While the machine is connected to the network or working on a print job, Auto Power Off feature doesn't work.
  • Page 171: Emulation

    Emulation Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Emulation on the control panel. Item Description The machine language defines how the computer communicates...
  • Page 172: Image Mgr

    Image Mgr. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Image Mgr. on the control panel. Option Description This menu allows you to adjust contrast, color by color.
  • Page 173: Network

    Network Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Network on the control panel. You can also use this feature from the SyncThru™...
  • Page 174 Option Description You can set protocol. Protocol Mgr. Turn the power off and on after you change this option. a.This option is available when the optional Wi-Fi/NFC kit installed. Network | 174...
  • Page 175: Direct Usb

    Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). If you want to use this feature, you need to insert a USB memory device into the USB memory port on your machine.
  • Page 176: Job Manage

    Job Manage Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Job Manage on the control panel. Item Description Active Job...
  • Page 177: Printeron

    PrinterOn Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To register your printer on the PrinterOn service, you must activate the PrinterOn feature on the machine through the SyncThru™...
  • Page 178 Special Features This chapter explains special printing features. • Altitude adjustment • Entering various characters • Printing features...
  • Page 179: Altitude Adjustment

    You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager"...
  • Page 180: Entering Various Characters

    Entering various characters As you perform various tasks, you may need to enter names and numbers. Entering alphanumeric characters Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO. Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6.
  • Page 181: Printing Features

    • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 40). • If you are a Mac, Linux or UNIX operating systems user, refer to the User Guide from the Samsung website, http://www.samsung.com > find your product > Support or Downloads.
  • Page 182: Setting Your Machine As A Default Machine

    If Printing preferences has a ►, you can select other printer drivers connected to the selected printer. Change the settings on each tab. Click OK. If you want to change the settings for each print job, change it in Printing Preferences. Setting your machine as a default machine For Windows XP Service Pack 3/Server 2003, from the Start menu, select Printer and Faxes.
  • Page 183: Using Advanced Print Features

    • Install optional memory when an XPS job does not print because the printer is out of memory. • For models that provide XPS driver from the Samsung website, http://www.samsung.com > find your product> Support or downloads. Understanding special printer features You can use advanced printing features when using your machine.
  • Page 184 Item Description Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Booklet Printing • If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media.
  • Page 185 Item Description Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine.
  • Page 186 Item Description a. To change the print settings from your software application, access Printing Preferences. b. Click the Advanced tab, select Edit from the Watermark Watermark drop-down list. The Edit Watermarks window appears. (Creating a watermark) c. Enter a text message in the Watermark Message box. You can enter up to 256 characters.
  • Page 187 Item Description To use a page overlay, you must create a new page overlay containing your logo or image. a. Create or open a document containing text or an image for use in a new page overlay. Position the exactly as you wish them to appear when printed as an overlay.
  • Page 188 Item Description You can delete page overlays that you no longer use. a. In the Printing Preferences window, click the Advanced tab. b. Select Print Overlay from the Overlay drop-down list. c. Select the overlay you want to delete from the Overlay List box. Overlay If the overlay file you want does not appear in the Overlay List, se- (Deleting a page...
  • Page 189: Using Direct Printing Utility

    • For Windows 8, from Charms, select Search > Apps. • For Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press the Enter key. From the Start ( ) icon, select All apps > Samsung Printers.
  • Page 190 Click Print. The selected PDF file is sent to the machine. Using the right-click menu Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. Select the machine to use. Customize the machine settings.
  • Page 191 This chapter introduces management tools provided to help you make full use of your machine. • Accessing management tools • SyncThru™ Web Service • Using Samsung Printer Center • Using Samsung Easy Printer Manager 203 • Using Samsung Printer Status • Using Samsung Printer Experience...
  • Page 192: Accessing Management Tools

    • For Windows 8, from Charms, select Search > Apps. • For Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press the enter key. From the Start( ) icon, select All apps > Search > Samsung Printers.
  • Page 193: Syncthru™ Web Service

    SyncThru™ Web Service This chapter gives you step-by-step instructions for setting up the network environment through SyncThru™ Web Service. • Internet Explorer® 8.0 or higher is the minimum requirement for SyncThru™ Web Service. • Some menus may not appear on the display screen depending on the settings or models.
  • Page 194 Your machine’s SyncThru™ Web Service website opens. IPv6 supported web browser Start a web browser, such as Internet Explorer®, that supports IPv6 addressing as a URL. Select one of the IPv6 addresses (Stateless Address, Stateful Address, Manual Address) from Network Configuration Report. You can get the machine’s IPv6 address from the machine report (see"Printing a network configuration report"...
  • Page 195: Information Tab

    This feature is also available from the machine. - TCP/IPv4, TCP/IPv6, Raw TCP/IP, LPR/LPD, IPP, Telnet, WSD, SLP, UPNP, SNMPv1/v2, SNMPv3, FTP Print Server, AirPrint, ThinPrint®, Google Cloud Print, Samsung Cloud Print, PrinterOn Cloud Print : You can set protocol settings.
  • Page 196: Security Tab

    Security tab The security tab has System Security, Network Security, User Access Control and System Log. You cannot access this tab if you do not log-in as an administrator (see "Logging into SyncThru™ Web Service" on page 194). • System Security: From the SyncThru™ Web Service, select the Security tab > System Security. - System Administrator: Enter the system administrator’s information.
  • Page 197: Maintenance Tab

    Maintenance tab This tab allows you to maintain your machine by upgrading firmware, managing applications, and setting contact information for sending emails. You can also connect to the Samsung website or download manuals and drivers by selecting the Link menu.
  • Page 198: Using Samsung Printer Center

    From the Charms, select Search > Apps > Samsung Printers > Samsung Printer Center. • For Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press the enter key and then se- lect Samsung Printer Center.
  • Page 199 Displays the printer drivers installed on your computer. To add a Printer list printer driver to the list, click the button. Using Samsung Printer Center | 199...
  • Page 200 - Diagnose printer: Diagnoses problems in the selected device and suggests solutions. - Update Software: Downloads and applies the applicable software updates. Provides general information about the selected device, such as its Printer information model, IP address, port number, and status. Using Samsung Printer Center | 200...
  • Page 201 • Available for multifunction products only. Displays the fax and scanner driver installed on your computer. To add Printer list a fax or scanner driver to the list, click the (Add Fax) or (Add Scanner) button. Using Samsung Printer Center | 201...
  • Page 202 - Remove fax or Remove scan: Removes the selected fax or scan driver. - Update Software: Downloads and applies the applicable software updates. Printer Provides general information about the selected device, such as the information model, IP address, port number, and machine status. Using Samsung Printer Center | 202...
  • Page 203: Using Samsung Easy Printer Manager

    From the Charms, select Search > Apps > Samsung Printers > Samsung Printer Manager. • For Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press the enter key and then se- lect Samsung Printer Manager.
  • Page 204 - Email Alert: Provides options relating to receiving alerts via email. - Alert History: Provides a history of device and toner related alerts. Application Includes links for changing to the refresh, preference setting, help, and information about. Using Samsung Easy Printer Manager | 204...
  • Page 205 Click on the Order button from the supply ordering window. You can supplies order replacement toner cartridge(s) from online. Select the Help menu from the window and click on any option you want to know about. Using Samsung Easy Printer Manager | 205...
  • Page 206: Using Samsung Printer Status

    Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you the status of machine. • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use.
  • Page 207 • Close : Depending on the status of the machine or the supported functions, the Close button may appear to close the status Close window. Toner/Paper This button area for paper and toner info will be available based on Information the device. Using Samsung Printer Status | 207...
  • Page 208: Using Samsung Printer Experience

    From the Start screen or Start( ) icon, select the Samsung Printer Experience ( ) tile. The Samsung Printer Experience interface comprises various useful features as described in the following table: The screenshot may differ depending on operating system, model, or options.
  • Page 209: Adding A Printer

    This section is for the users with multi-functional printers. Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience, or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers.
  • Page 210 Deleting a printer Right-click the Samsung Printer Experience page and select Settings. Select Remove Printer. Right-click the Samsung Printer Experience page, and then click Settings. Click Yes. You can see that the deleted printer is removed from the screen. Printing This section explains common printing tasks from the Start screen.
  • Page 211: Cancelling A Print Job

    The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. Open the document you want to print. Select Print from the File menu. Select your printer from the list. Click More settings. Using Samsung Printer Experience | 211...
  • Page 212 Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature. This feature is only available for printing jpeg, bmp, tiff, gif, and png file formats. Select the content you want to print from other application.
  • Page 213 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802).
  • Page 214: Control Panel

    BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system.
  • Page 215: Duty Cycle

    DIMM Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data. DLNA The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to share infor- mation with each other across the network.
  • Page 216: Fuser Unit

    An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simu- lation, which concerns an abstract model of the system being simulated, often considering its internal state. Ethernet Ethernet is a frame-based computer networking technology for local area networks (LANs).
  • Page 217 IEEE The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organi- zation for the advancement of technology related to electricity. IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B"...
  • Page 218: Mac Address

    ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. JBIG Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
  • Page 219 Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted. NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack.
  • Page 220: Printer Driver

    Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, envelopes and labels which can be used in a printer, a scanner, a fax or, a copier. Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute.
  • Page 221: Subnet Mask

    message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other.
  • Page 222 Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals.
  • Page 223 Index accessing eco printing management tools entering character accessories error message installing ordering AirPrint favorites settings, for printing features machine features buttons print media feature filtering print screen IPv6 firmware certificate cleaning inside general icons outside general settings pickup roller glossary cleaning a machine google cloud printing...
  • Page 224 network clearing paper general setup tips for avoiding paper jams introducing network programs IPv6 configuration SetIP program wired network setup wireless network setup layout numeric keypad link loading paper in multi-purpose (or manual feeder) tray paper in the tray1 paper in the tray1 / optional trays optional special media stand...
  • Page 225 Samsung Printer Status printer status scan general information email server security PrinterOn printing system changing the default print settings SetIP program settings duplex current margin HTTP paper orientation printing a document...
  • Page 226 Wi-Fi/NFC estimated life Windows handling instructions common Windows problems non-Samsung and refilled driver installation for USB cable connected redistributing toner system requirements replacing the cartridge using SetIP storing wireless tray adjusting the width and length disconnecting...

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