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Matrix EON48 User's Card Manual

The digital key phone
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EON48
EON48
The Digital Key Phone
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Summary of Contents for Matrix EON48

  • Page 1 EON48 EON48 The Digital Key Phone User Card...
  • Page 2 Know Your EON48 F r i 1 0 O c t 1 5 : 4 0 2 0 1 R e c e p t i o n Voice Mail Call Back Cancel Mute Conference Transfer Forward Names Redial Release...

  • Page 3: Navigation Keys

    DSS64 (64 keys) and DSS72 (72 keys). You may attach any two DSS Consoles of the same model or of two different models to the EON48. E.g.: If two DSS72 Consoles are attached, you have 144 additional keys for Direct Station calling.

  • Page 4: Making Calls

    IMPORTANT! The default User Password, 1111, will not be accepted by the system for the following features. Call Follow Me Dynamic Lock DISA Walk-In Class of Service User Absent/Present Presence Hot Desk Please change the User Password before you use these features. Making Calls Lift Handset/press Speaker Key/press Headset Key.

  • Page 5: Receiving Calls

    Last Number Redial Press ‘Redial’ Key. Dial 7. Scroll to select the desired Scroll to select the desired number. number. Press Key. Press Key. Last Caller Recall Press the DSS Key Dial 1092. assigned to Last Caller Recall. The system will dial the number of the last internal call received by you.

  • Page 6: Do Not Disturb (Dnd)

    Call Pick Up - Selective To answer any one of the multiple stations ringing: Press DSS Key assigned to Dial 12-Station Number Call Pick Up - Selective. (you want to pick up). Dial the number of the Station you want to pick up. Do Not Disturb (DND) To set DND: Press DSS Key assigned for...

  • Page 7: Making A Second Call

    External Call to External Call: Speech with Trunk. Speech with Trunk. Dial Flash-#. Dial Flash-#-TAC-External Press DSS Key assigned to Number (transfer target)- Trunk. Flash-#. Dial External Number Speech with External (transfer target). Number (transfer target). Press DSS Key assigned to Dial Flash-#.

  • Page 8: Conference (3-Party)

    Speech with party 2 on Speech with party 2 on trunk 2. trunk 2. Press DSS Key assigned to Dial Flash-1. Call Toggle. Speech with party 1. Speech with party 1. Dial Flash-1. Press DSS Key assigned to Speech with party 2. Call Toggle.

  • Page 9: Other Features

    Call Park To park a call: Speech with a Station/ Speech with a Station/ External call. External call. Press DSS Key assigned to Dial Flash-115-Orbit Call Park. Number (Personal: 1, Enter Orbit Number (1-9) General: 2-9). (Personal: 1, General: 2-9). To retrieve a parked call: Press DSS Key assigned to Dial Flash-116-Orbit...

  • Page 10: Auto Call Back (Acb)

    To cancel Alarms: Press DSS Key assigned to Dial 161-#. Alarm. Select ‘Cancel All’. Press Key. Voice Guided Alarm: Press DSS Key assigned to Dial 163-Follow Voice Mail Voice Guided Alarm. System Prompts. Follow the Voice Mail System prompts to set Alarm.

  • Page 11: Call Follow Me

    Call Follow Me To forward calls from remote station: Press ‘Forward’ Key. Dial 135-Your Station Scroll to select ‘Follow Me Number-Your User from’. Password (from remote Enter ‘Source Station Num’. station). i.e. Your Station Number. Enter your User Password. To cancel Call Follow Me: Press ‘Forward’...

  • Page 12: Call Logs

    Call Forward-If Busy or No Reply to an External Number: Press ‘Forward’ Key. Dial 134-TAC-External Scroll to select ‘Call Number-#* Forward Busy/No Reply’. Enter TAC-External Number-#*. Dual Ring on Call Forward To enable ‘Dual Ring’: Press ‘Forward’ Key. Dial 136-1. Scroll to select ‘Dual Ring On’.

  • Page 13: Calling Line Identification Restriction(Clir)

    To view another call log, Scroll with ‘Back’ key to return previous option. Repeat above steps to select and view desired Call Logs. If there is a missed call, the LED of the Call Logs key will glow. Pressing the key will take you to the Missed Calls Log. To make calls using Call Logs: Repeat steps to view the desired Call Log.

  • Page 14: Door Phone

    Door Lock Opener To open a Door Lock release device: Press ‘Hold’ Key to put call Press ‘Hold’ Key. from the door phone on Dial 1173 (users world hold. wide). Press DSS Key assigned to Dial 1103 (users in Door Lock Opener. Philippines).

  • Page 15: Hot Desk

    Flashing on Trunk While in Speech: Press DSS Key assigned to Dial Flash-*-PSTN Code. Flashing on Trunk. Dial PSTN Code. Forced Answer When dialed station does not respond: Press DSS Key assigned to Dial 5 during ring Back Forced Answer. Tone.

  • Page 16: Interrupt Request

    To cancel Hotline/Hot Outward Dialing: Press DSS Key assigned to Dial 150. Hotline again. Interrupt Request When dialed station is busy: Press DSS Key assigned to Dial 3 on Busy Tone. Interrupt Request. Live Call Screening To enable Live Call Screening: Dial 1094-1.

  • Page 17: Room Monitor

    In Meeting Out for Meal Out of Office Raid When dialed station is busy: Press DSS Key assigned to Dial 5 on Busy Tone. Raid. Reminder To set Reminder: Press DSS Key assigned to Dial 162-DD-MM-YYYY-HH- Reminder. Enter Date and Time in DD-MM-YYYY-HH-MM.

  • Page 18: User Password

    Trunk Reservation When the Trunk you access is Busy: Press DSS Key assigned to Dial 6 on Busy Tone. Trunk Reservation. To cancel Trunk Reservation: Press ‘Call Back’ Key. Dial 102. User Absent/Present To set User Absent/Present: Press DSS Key assigned to Dial 104-Your User Change User Status.

  • Page 19: Hospitality Features

    Manual Priority Intrusion (for E&M MFCR2 only) Dial the desired extension Dial the desired extension number. number. On Busy Tone, press Hold On Busy Tone, press Hold key. key. Press DSS Key assigned to Dial *37. Manual Priority Intrusion. 3-way speech established. 3-way speech established.

  • Page 20: Call Block

    To cancel Voice Guided Alarm: Repeat the above steps. Dial 1072-034-Follow Voice Mail System Prompts. Voice Guided Alarm can be set only if a Voice Mail Card is installed in the Eternity. Alarm Status Report To print Alarm Status Report: Press DSS Key assigned to Dial 1072-913.
  • Page 21 Check-In Press DSS Key assigned Dial 1072-901-Check In for ‘Check-In’. Profile-Room/Phone Scroll to select desired Number-Guest Title-Guest Check-In Profile. Name. Enter Room/Phone Number Check In Profile: to Check-In. 1 - Single Enter Guest Title. 2 - Family Enter Guest Name. 3 - Budget Check-In Profile Press DSS Key assigned...

  • Page 22: Greeting Message

    To cancel DND: Press DSS Key assigned for Dial 1072-001-Room/Phone DND-Remote. Number-0. Enter Room/Phone Number Scroll and select ‘Cancel DND’. Floor (Room) Service Press DSS Key assigned to Dial 38. Floor Service. Talk. Greeting Message To set Greeting Message: Press DSS Key assigned to Dial 1072-008-Room/Phone User Greeting Message.

  • Page 23: Mailbox Assignment

    To Start Hotel-Motel Activity Log Online: Dial 1072-177-1 To Stop Hotel-Motel Activity Log Online: Dial 1072-177-0 To Start Hotel-Motel Activity Report: Dial 1072-176-1 To Start Hotel-Motel Activity Report: Dial 1072-176-0 Housekeeping Room Clean Status To change Clean Status: Dial 1072-909-Room/Phone Number-1 (Maid Present). Dial 1072-909-Room/Phone Number-2 (Dirty).
  • Page 24 Print Check-Out Report Press DSS Key assigned Dial 1072-911-Room/Phone for Print Check-Out Report. /Guest Number. Enter Room/Phone /Guest Number. Reminder To set Reminder: Press DSS Key assigned to Dial 1072-033-Phone Remote Reminder. Number-DD-MM-YYYY-HH- Enter Phone Number. Enter Date and Time in DD- MM-YYYY-HH-MM.

  • Page 25: Software Version/Revision Display

    To set Time for Scheduled Alarm Report: Dial 1072-037-HH-MM. To disable Scheduled Alarm Report: Dial 1072-036-0. Scheduled Change of Room Clean Status To enable Scheduled Change of Room Clean Status: Dial 1072-043-1. To set Time for Scheduled Change of Room Clean Status: Dial 1072-044-HH-MM.
  • Page 26 How to attach/detach the Foot Stand You can attach or detach the Foot Stand of EON48 on the bottom of the phone, as illustrated in Figure A. You can place EON48 on a desk at two different angles by attaching the Foot Stand as shown in Figure B (45 degrees), and Figure C (20 degrees).
  • Page 28 Magyarországon a Matrix Telecom Ltd. képviselete, Matrix termékek importőre, kizárólagos forgalmazója: 1095 Budapest, Mester u. 34 Telefon: *218-5542, 215-9771, 215-7550, 216-7017, 216-7018 Fax: 218-5542 Mobil: 30 940-1970, 20 949-2688 E-mail: delton@delton.hu Web: www.delton.hu...

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