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Device Check
To conduct an unscheduled device check:
Do one of the following:
If only the green light is lit, go to Step 1.
If the "Stars" icon is lit, go to Step 2.
Press the Start button. The "Stars" icon lights up.
1.
Press the Start button for 3 to 4 seconds until you hear two beeps.
2.
Move close to your transmitter.
3.
The "Read" icon flashes when the transmitter searches for your device. It will stop flashing
4.
but remains lit while the transmitter reads the device and the progress lights will move left to
right.
The "Tower" icon lights up when the transmitter has read your device.
5.
The "Stars" icon lights up when your device check is complete. The "Stars" icon will turn off
6.
after a short time.
Shut Down
To power down the Merlin@home™ transmitter, unplug the power supply from the wall electrical
outlet. If using a telephone, you may leave the phone cord from the transmitter plugged into the
wall or disconnect it. It should not affect your telephone.
Transmitter Reset
Reset your transmitter only if Technical Support (page 6) instructs you to do so.
Transmitter Messages
Errors may result from variations in telephone equipment, information transmission time, or the
quality of the telephone connection. For information on transmitter errors and messages and how
to respond to them, see the Merlin@home™ Transmitter Quick Start Guide provided with your
transmitter.
Caring for the Transmitter
If necessary, you can clean the outside of the Merlin@home™ transmitter with a cloth dampened
with water. Do not clean the transmitter while a session is in progress. The transmitter is classified
as IPX0 because it is not waterproof. Do not immerse the transmitter in any liquid.
If there is a problem with the transmitter, contact Technical Support (page 6) for a replacement.
WARNING: The transmitter does not contain any user-serviceable parts. This
product complies with medical product regulatory standards. In order to maintain
that compliance, do not open the case.
Glossary
Clinic — The place that views your information after the Merlin@home™ transmitter sends your
information to the server.
Information — The information stored in your device. The information includes your device type
5
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Need help?
Do you have a question about the Merlin@home EX1150W and is the answer not in the manual?
Questions and answers
Bonjour, un témoin lumineux doit il etre permanent sur la clé , où simplement au branchement secteur rouge puis bleu quelques secondes puis plus de témoin lumineux sur cette clé. Est-ce le fonctionnement normal ?
The St. Jude Medical Merlin@home EX1150W key does not have a permanent light indicator. It is normal for the red and blue lights to only be on for a few seconds during power connection.
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EX1150 vs EX1150W
my merlin home transmitter EX1150 will not stop beeping
Your St. Jude Medical Merlin@home EX1150W transmitter may be beeping continuously because it is experiencing a communication error. The transmitter automatically monitors and recovers from most errors, but if wireless Quality of Service (QoS) is inadequate, it may display an error indication and retry communication. To troubleshoot:
- Re-orient the transmitter.
- Minimize objects or people between the transmitter and the patient.
- Avoid holding the transmitter.
- Move away from or turn off equipment that may generate electromagnetic interference or strong magnetic fields.
If the issue persists, consult the user manual or contact technical support.
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Where do I get a wireless set up kit? I use Tracfone (pay as you go) and am not sure I can use that cellular transmitter. I have Xfinity wireless. (The Comcast phone lines are VOIP so that won't work as per the manual. So, I think I need to use a wireless kit
You can find a wireless setup kit for the St. Jude Medical Merlin@home EX1150W in the Model EX1170 Wireless Broadband Kit series. For more information, see the Set Up Guide provided with your transmitter or contact Technical Support.
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This EX1150 unit I have ... what do the buttons on the front mean. Can I manually send info if I feel I need to?. Can I force the transmitter to read my Pacemaker and then send?
The buttons on the Merlin@home EX1150W unit include a Start button and a Reset button. The Start button is used during the reset process. You press and hold it while pressing and releasing the Reset button to reset the transmitter. This is typically done when you receive a new implant and are instructed to reset the unit by your clinic or technical support.
There is no information indicating that you can manually send information from the EX1150W unit. The transmitter automatically reads and sends data from your implanted device to the clinic during a Merlin@home session.
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