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Depart. Technical support- CM640
PHILIPS Consumer
Communications
Centre du Mans
8.4
W@P Test Procedure
W
ith regard to the mobile phones only four things can prevent the W@P applications to operate properly :
•
The Mobile Phone is not W@P able
•
Registration problem (W@P & data/fax options should be needed d
•
A bad configuration (wrong W@P parameters)
•
So that's why to solve
Ensure about the W@P capability of the mobile phone.
Interrogate the custome
Check with the customer that all the needed parameters are stored in the phone memory
Perform a functional and a radio test of the mobile phone.
T
he W@P Test procedure as to be performed only if the customer complains about W@P applications.
8
.4.1
Functional and radio
Before starting the W@P procedure it must be assumed that the functional test and the radio test have been don
successfully.
(Refer to chapters 8.1 & 8.2)
8.4.2
W@P Menu explanation (to be checked us
W
hen you launch Wap functions, you see this screen.
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The mobile has a deficient Radio part.
W@P problems the following process must be observed.
r regarding his operator registration.
test
PROCEDURE
Service Repair Support
( a quick test has to be perf
ing the Operator Simcard)
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VY-V-640-P530
Page : 28 of 64
Langue : EN
Date : 21/07/03
epending on the operator)
orme
d to check memory reliability)
VY-V-640-P530
e
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