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Table of Contents
- 1 Quick Guide
- 2 Get Set-Up in Minutes
- 3 Network Settings
- 4 Activating Your Terminal
- 5 Passwords
- 6 Activating Integrated EFTPOS
- 7 Merchant Portal
- 8 Start Transacting
- 9 Contactless Payments (Tap&Go)
- 10 MOTO Transactions
- 11 Refunds
- 12 Maintenance and Security
- 13 Reporting
- 14 Terminal Paper
- 15 Terminal Damage
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Table of Contents
Related Manuals for Tyro Yomani EFTPOS
Summary of Contents for Tyro Yomani EFTPOS
- Page 1 Yomani EFTPOS Countertop Terminal User Guide...
- Page 2 To activate your terminal call Customer Support 1300 966 639 Australian-based Customer Support available 24/7, 365 days a year For further information go to Tyro Smart Help help.tyro.com...
- Page 3 For easy install and setup of your EFTPOS terminal, please follow this handy guide. What’s in the box? • Tyro EFTPOS terminal • Power adapter • Ethernet cable If any of the above items are missing, please contact Tyro Customer Support.
- Page 4 Quick guide Get set-up in minutes.
- Page 5 Let’s get started. Before we ship your terminal/s, we: • create a merchant account at Tyro • assign you a Tyro merchant ID number (MID) • send you an email on how to access the Tyro Merchant Portal If you have not received the email by the time your terminal arrives, check your spam folder or call Tyro Customer Support to confirm your email address.
- Page 6 Activating your terminal Activate Once your terminal is connected to a working power source, call Tyro Customer Support to activate. Quote your business trading name and the serial number located on the bottom of the termial. The serial number is a 7 digit alphanumeric code ex. AAA2222.
- Page 7 POS/PMS name will appear on the terminal screen. If the terminal does not react to a POS/PMS initiated transaction, follow the instructions that appear on your POS/PMS display, or call Tyro Customer Support. Merchant Portal Access your Tyro Merchant Portal (merchant.tyro.
- Page 8 STEP 3 Start Transacting Contactless payments (Tap&Go) Transactions below $100 may not require a PIN. For transactions over $100, a PIN is required. MOTO transactions Mail order/telephone order (MOTO) transactions are payments made on the terminal when the cardholder is not physically present at the time of payment. MOTO transactions are not available to everyone by default and must be activated by request.
- Page 9 Close lid and ensure the paper flows freely. Terminal damage If a terminal is damaged or lost, Tyro will replace it and standard repair rates will apply. To find out more information about these rates go to tyro.com/guides.
- Page 10 For the following decline codes call Tyro Customer Support immediately on 1300 966 639 13 Invalid amount or refund without 83 Contactless not allowed matching purchase 87 Cash out not allowed 69 MOTO not allowed For the following decline codes, call the card issuer immediately –...
- Page 11 If you have any questions regarding the label, or the power supply unit itself, please contact: Customer Support on 1300 966 639. Tyro Payments Limited ACN 103 575 042 AFSL 471951 is the issuer of its own financial products. We do not take into account your personal circumstances. Before deciding on any products please consider if they are suitable for you.
- Page 12 Thanks for choosing Tyro.
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