HUAWEI Android smartphone FAQ
Huawei to enter the official website software download, download software
If the problem persists, please contact customer service or carry your purchase
invoice access to service outlets.
12.6 No cell phone signal
If still no signal, please restart your phone.
If the problem persists, please contact customer service or carry your
purchase invoice access to service outlets.
12.7 The mobile is very hot
Issue
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If you can not open the Options menu: Please press the power button
until the phone vibrates, forced restart.
If persists restart after automatic shutdown or restart, it may be due to
some third-party applications are not compatible.
We recommend backing up important data will restore the phone back to
factory settings.
upgrade. After the upgrade, the data in the phone's internal memory
will be deleted.
updates depending on the model, the reference software upgrade package
upgrade instructions before use.
not recognize the SIM / UIM card.
Please reference the supplied Quick Start Guide, check if correctly
inserted SIM / UIM card.
Please confirm whether the phone can identify the inserted SIM / UIM
card. The phone supports different formats of SIM / UIM card types,
please consult the mobile phone provider.
Confirm SIM / UIM card is valid. The SIM / UIM card into another
phone to view properly.
No network signal.
May be the difference between the current network signal cause the
phone no signal, please wait for a period of time or to a better place after
the signal using the phone.
SIM / UIM card is deactivated.
For dual card mobile phone, click the "Settings> Dual Card
Management" Confirm SIM / UIM card is enabled.
Enable flight mode.
Make sure the phone is not turned on airplane mode. If you turn on flight
mode, the status bar will show the flight mode icon.
It is normal the phone is very hot while you are charging or use the large
power functions and applications such as playing games, the Internet,
calls and so on.
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hone, hold the phone in the mandatory
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