What Can I Do If I Can't Access The Internet After My Data Service Is Turned On - Huawei Mate 7 Faq

Huawei Mate7 Smartphone
FAQs
The figures are for your reference only. The actual screens may vary.
4.4 What can I do if I can't access the Internet after my data
service is turned on?
Make sure your SIM card is properly inserted. For details, see the Quick Start Guide that
comes with your phone.
Make sure your phone supports the SIM card mode. For details, contact your SIM card
vendor.
Make sure you have subscribed to a data plan for your SIM card. For details, contact
your service provider.
Make sure your SIM card has sufficient balance. Your service provider may stop
providing Internet access to SIM cards that have a negative balance.
Restore the APN settings to their default values.
Go to the Settings screen, touch More > Mobile networks > Access Point Names >
Reset to default, and then try again.
The figures are for your reference only. The actual screens may vary.
4.5 What can I do if my mobile data connection constantly
disconnects?
Take your phone to a place with good reception.
Go to the Settings screen, touch More > Mobile networks, and select the Enable
always-on mobile data check box.
Issue 01 (2014-09-04) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
4 Network and data transmission
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