Troubleshooting - Senior TV LTC3204 Owner's Manual

Troubleshooting

The TV can't be turned on.
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Make sure the AC cord is plugged in.
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Check the wall outlet; make sure the AC output works normally and stably.
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The side panel may be locked (disabled). Use the remote control to turn on the TV.
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Select the Front Panel Lock function in the PARENTAL Menu and press ENTER to uncheck the locking status.
There is no picture or sound but the TV is on and there is a "No Signal" sign on the screen.
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Are you trying to use an input source with no device connected to it? For using other video/audio devices, make sure the
external device works normally first, then press INPUT and choose the right input source.
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The Signal Type option may be set incorrectly. Go to page 16 for detailed instructions.
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The channel may be blank. Try to search the channel again or change another channel.
The sound is fine, but the picture is poor.
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If you can only get black and white pictures from the external device a poor connection may be the cause. Check the
connection for correctness. For AV input, the yellow video cable connects to the yellow Video in jack on the side of your
TV. For Component input, the three Y, Pb, Pr video cables (red, blue, and green) should connect to the corresponding
input jacks on the side of your TV.
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Check the antenna connections. Make sure all of the cables are firmly connected to the TV jack on side of your TV.
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Try adjusting the color features to improve picture quality.
There is no sound, but the picture is fine.
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The sound might be muted. Try pressing the MUTE button to restore sound.
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For using AV or Component, remember to connect the device's left and right audio output correctly. The left channel
cable is white and the right channel cable is red. Match the cables and jacks according to their colors.
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The sound settings may not be set correctly. Go to page 10 for more information.
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If your audio source has only one jack or is a (mono) audio source, make sure you have plugged the connection into the
Audio in L jack (white) on the TV.
The buttons on the TV case do not work.
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The side panel may be locked (disabled). Use the remote control to turn on the TV.
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Select the Front Panel Lock function in the PARENTAL Menu and press ENTER to uncheck the locking status.
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Unplug the TV from the AC power for 10 minutes and then plug is back. Turn the TV on and try again.
The TV turns off unexpectedly.
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The electronic protection circuit may have activated because of a power surge. Wait 30 seconds and then turn the TV on
again. If this happens frequently, the voltage from the outlet may be abnormal. If the other electronic equipment does not
work normally, consult qualified service personnel.
Can't select a certain channel.
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The channel may be blocked or not approved in the PARENTAL Menu.
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The channel may be skipped in channel list in CHANNEL Menu. Check the blocking and skipping status of channel.
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The channel has been added to your cable system after your auto scan.
The stereo sound performance is bad.
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It may be a weak station. Use the SOUND Menu and select Analog Sound as Mono.
A black box appears on the screen.
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Closed captioning might be on. Check Closed Caption in the SETUP menu. Go to page 30 for more instructions.
Problems with the HDMI Connection.
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Make sure the HDMI device (DVD, cable box, etc.) is turned on and the cables are firmly connected. If problems still occur,
turn off your device and reconnect it. Reset the power by unplugging the power cord and plugging it in again.
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If a "No Signal" message appears on screen, the HDMI device isn't responding. Contact the manufacturer of the HDMI
device for further assistance.
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If you have black bars on each side of your picture (which means the TV cannot display a full-screen image), the device
you connected might have a switch or a menu option allowing you to change the picture quality output that will fix this.
Choose either 720p or 1080i. If the picture is standard definition digital or analog in 4:3 format, you will need to zoom the
picture.
The Remote Control doesn't work.
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Something might be blocking between the remote control and the remote sensor on the front panel of the TV. Make sure
there is a clear path.
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The batteries in the remote may be weak, dead, or installed incorrectly. Put new batteries in the remote.
You are experiencing problems with V-Chip/Parental Controls.
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If the rating limits don't work, you must lock the settings. Go to the main Menu (press MENU on your remote), select
PARENTAL to check the settings.
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