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D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 – F O R P R O O F O N LY Template Last Updated -3/20/2007 Dell™ Latitude™ ATG E6400 Setup and Quick Reference Guide Model PP27L w w w .
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Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, Latitude, Wi-Fi Catcher, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license;...
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\bookTOC.fm Contents About Your Computer ....Front and Right Side View ....Back and Left Side View .
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Using the Windows Vista Operating System Media Restoring the Windows XP Operating System ..Using Microsoft Windows System Restore (Windows XP) 44 Using Dell™ PC Restore (Windows XP) ..Using the Windows XP Operating System Media Troubleshooting .
About Your Computer Front and Right Side View D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY Template Last Updated - 2/7/2007 About Your Computer...
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(ALS) keyboard status lights display microphone/camera (optional) display latch volume controls 11 Dell Control Point (DCP) power button 13 USB ports (2) WiFi Catcher™ 15 wireless switch audio connectors (2) 17 right speaker optical drive...
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Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets...
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\about.fm Battery Removal Remove the battery by sliding the battery tabs inward and move the battery away from the notebook. Install the battery by pushing the battery inward until it clicks into place. D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY About Your Computer...
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\about.fm Wireless Switch Disables wireless devices "off" position Enables wireless devices "on" position Scans for WLAN networks Wi-Fi Catcher D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY About Your Computer...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\about.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY About Your Computer...
Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the the safety information that shipped with your computer. 1 Unpack the accessories box if you have not done so already. 2 Set aside the contents of the accessories box, which you will need to complete the setup of your computer.
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\setting.fm NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.
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8 (Optional). Connect an eSATA device. (diagram to be added) 9 (Optional). Connect a Dell external media module. (diagram to be added) D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY...
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12 (Optional). (For discussion) Using the ambient light sensor. (ALS). 13 (Optional). Usingthe Dell™ ControlPoint (DCP). Activate DCP by pressing the DCP button just left of the power button. The Dell ControlPoint icon appears on the taskbar. Click the icon to access Dell ControlPoint Help and additional features and options.
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\setting.fm 15 (Optional). Connect to the Internet. See "Connecting to the Internet" on page 17 for more information. Internet service cable or DSL modem wireless router desktop computer with network adapter portable computer with wireless network card Connecting to the Internet NOTE: ISPs and ISP offerings vary by country.
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\setting.fm • DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously. • Cable modem connections that provide high-speed Internet access through your local cable TV line.
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\setting.fm ® Windows XP NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click Start→...
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\setting.fm • Choose Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection. • Chose Dial-up if you will use a dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\setting.fm see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries. For transferring information to a new computer, you must run the Files and Settings Transfer Wizard.
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\setting.fm 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next.
Computer To My New Dell™ Computer Using the Microsoft Windows Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ 1 Click the Windows Vista Start button , and then click Transfer files and settings→...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\setting.fm 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. Follow the instructions provided on the screen by the Windows Easy Transfer wizard. D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY Setting Up Your Computer...
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\specs.fm Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor ® Processor type Intel Core™...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\specs.fm PC Card (optional) CardBus controller Ricoh R5C847 PC Card connector one (supports one Type I or Type II card) Cards supported PC Card: 3.3 V and 5 V PC Card connector size 80 pins Express Card (option) NOTE: The Express Card slot is designed only for Express Cards.
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One dedicated mini-card slot for WPAN ® One additional mini-card slot for Intel Flash Cache ® One USB based Bluetooth daughter card (Dell Wireless 360) Modem RJ-11 Network adapter RJ-45 port 1 PowerShare™ USB port 2 regular USB ports eSATA...
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Ultra wideband (UWB) technology Mobile Broadband Mini card Supported by Mobile Broadband mini card Video NOTE: Your Dell™ computer has both integrated and discrete video. Video type: integrated and discrete on system board, hardware accelerated Data bus integrated video or PCI-E graphics x16...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\specs.fm (continued) Audio Interfaces: Internal high definition audio (Azalia) codec External microphone-in connector, stereo headphones/speakers connector Speaker Two 1W 4-ohm speakers Internal speaker amplifier 1W per channel, 4 ohms Internal microphone Single digital microphone Volume controls volume control buttons, program menus Display Type (active-matrix TFT) WXGA, WXGA+...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\specs.fm (continued) Display Power Consumption (panel with backlight) (typical): WXGA CCFL 6.2 W (max) with no inverter losses WXGA+ 7.5 W (max) with no inverter losses Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\specs.fm (continued) Battery Dimensions, 12-cell lithium-ion slice batteries: Height Width Weight 4-cell primary battery 0.24 kg (0.53 lb) 6-cell Primary battery 0.33 kg (0.73 lb) 9-cell high capacity battery 0.51 kg (1.12 lb) 12-cell slice battery Voltage 4-cell battery 14.8 VDC 6-cell and 9-cell batteries...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\specs.fm (continued) Battery Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Coin-cell battery CR-2032 AC Adapter Input voltage 100–240 VAC Input current (maximum) 1.5 A Input frequency 50–60 Hz Output current 4.34 A (maximum at 4-second pulse 3.34 A (continuous)
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\specs.fm Physical Height 25.4 mm (1.00 inches) Width 335 mm (13.189 inches) Depth 238.3 mm (9.382 inches) Weight 2.16 kg (4.75 lbs) with UMA graphics, 6-cell battery and DVD 1.95 kg (4.30 lbs) with UMA graphics; 6-cell battery and Travel Module Configurable to less than Environmental...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\specs.fm (continued) Environmental Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Camera (Optional) Resolution 640 x 480 (VGA) D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY Specifications...
A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities media may contain drivers for operating systems that are not on your computer.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
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5 At the Welcome Dell System Owner screen, click Next. D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\software.fm NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program.
XP)" on page 44. • Dell Factory Image Restore restores your hard drive to the operating state it was in when you purchased the computer. Dell Factory Image Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Creating a Restore Point (Windows Vista) You can either automatically or manually create a restore point from the Windows Vista Back Up and Restore Center.
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\software.fm NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. →...
Restoring the Windows Vista Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from Dell. This option appears on Dell computers that were originally pre-installed...
The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.
• Dell PC Restore by Symantec returns your hard drive to the operating state it was in when you purchased the computer. It permanently deletes all data on the hard drive and removes any programs installed after you received the computer.
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NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore (Windows XP) NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.
System Restore did not resolve your operating system problem. NOTE: Dell PC Restore by Symantec may not be available in certain countries or on certain computers. Use Dell PC Restore only as the last method to restore your operating system.
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NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.
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6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation. NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. You need the installation software to reinstall Dell MediaDirect. See "Contacting Dell" on page 81.
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\software.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY Reinstalling Software...
Troubleshooting Troubleshooting Software and Hardware Problems Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. ® NOTE: Windows Vista is a new operating system, so drivers or applications that support certain devices may not yet be available.
See the Service Manual for this computer for more information. Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Starting the Dell Diagnostics From the Drivers and Utilities Media"...
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If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media.
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Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 8 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 9 Remove your Drivers and Utilities media and then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
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Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 81).
For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. See the Service Manual for this computer for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 81).
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F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 52). The operation requires a hard drive in the bay before it —...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\trouble.fm down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 52). The hard drive does not respond 0 — A R D D I S K D R I V E C O N T R O L L E R F A I L U R E to commands from the computer.
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E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 52).
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A chip on the system board may be — O T I M E R T I C K I N T E R R U P T malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 52). —...
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A chip on the system board may be malfunctioning. — H U T D O W N F A I L U R E Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 52). System configuration settings are —...
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S on page 51. See "Dell Diagnostics" on page 52. —...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\trouble.fm Problems writing to a CD-RW or DVD+/-RW drive CD-RW and DVD+/-RW drives must receive a — L O S E O T H E R P R O G R A M S steady stream of data when writing. If the stream is interrupted, an error occurs.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 52). — F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...
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Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes amber, the battery may be defective. See "Contacting Dell" on page 81. If the battery temperature is below 0°C —...
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\trouble.fm See the Service Manual for ththis — D J U S T T H E P O W E R P R O P E R T I E S computer for more information. If the computer power light turns on, but —...
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E D I A I R E C T H E L P F I L E F O R I N F O R M A T I O N menu to access Dell MediaDirect Help. DV D O P L A Y M O V I E S W I T H...
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NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 81). Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E —...
U N T H E E L L I A G N O S T I C S is related to a software problem (see "Dell Diagnostics" on page 52). Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the the safety information that shipped with your computer.
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I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 52, then contact Dell (see "Contacting Dell" on page 81).
See "Reinstalling Software" on page 35. — E I N S T A L L T H E A U D I O D R I V E R See "Dell Diagnostics" on page 52. — U N T H E...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\trouble.fm No sound from headphones Ensure that the headphone — H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N cable is securely inserted into the headphone connector.
• Drivers for your computer DVD that may have shipped with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on your media to provide last-minute updates...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\findinfo.fm Document/Media/Label Contents Dell™ Product Information Guide • Warranty information The Dell Product Information Guide is a • Terms and Conditions (U.S. only) hardcopy document that may have • Safety instructions shipped with your computer. • Regulatory information •...
1 See "Solving Problems" on page 62 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 52 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 80.
Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 78, and then see the contact information for your region or go to support.dell.com. DellConnect...
"Contacting Dell" on page 81. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\help.fm Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 80). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
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Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\help.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY Getting Help...
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NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\appendix.fm The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ Latitude™ ATG E6400 Model number: PP27L Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental...
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62 contacting, 81 Dell Diagnostics about, 52 starting from the Drivers and End User License Agreement, 74 Utilities media, 53 DELL CONFIDENTIAL – PRELIMINARY 2/10/08 starting from your hard drive, 52 ergonomics information, 74 FOR PROOF ONLY Index...
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73 slow computer performance, 69 reinstalling Windows Vista, 44 software, 66-68 sound and speakers, 71 Operating System CD, 73 speakers, 71 spyware, 69 Product Information Guide, 74 PC Restore, 46 DELL CONFIDENTIAL – PRELIMINARY 2/10/08 FOR PROOF ONLY Index...
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PC Restore, 46 reinstalling, 73 telephone numbers, 81 System Restore, 44 transferring information to a new wizards computer, 20 Program Compatibility wizard, 67 troubleshooting Windows Easy Transfer, 20 Dell Diagnostics, 52 DELL CONFIDENTIAL – PRELIMINARY 2/10/08 FOR PROOF ONLY Index...
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FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\bookIX.fm DELL CONFIDENTIAL – PRELIMINARY 2/10/08 FOR PROOF ONLY Index...
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