Using The Documentation; Getting Help And Information From The World Wide Web; Software Service And Support; Hardware Service And Support - Lenovo RackSwitch G7000 Installation Manual

Redundant power supply
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systems, operating systems, and programs contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the documentation for the operating
system or program.

Using the documentation

Information about your Lenovo system and preinstalled software, if any, or optional device is available in the
product documentation. That documentation can include printed documents, online documents, readme
files, and help files.
See the troubleshooting information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and updates. To access
these pages, go to
.
https://support.lenovo.com/us/en/

Getting help and information from the World Wide Web

Up-to-date information about Lenovo products and support is available on the World Wide Web.
On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and
support is available at
. The most current version of the product
https://support.lenovo.com/us/en/
documentation is available in the following product-specific Information Center:
System x products:
http://systemx.lenovofiles.com/help/index.jsp

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and
software problems with your Lenovo products.
For more information about Support Line and other IBM services, see
or see
http://www.ibm.com/services/
http://www.ibm.com/planetwide/
for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-
SERV (1-800-426-7378).

Hardware service and support

IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to
and click Business Partner
http://www.ibm.com/partnerworld/
Locator. For IBM support telephone numbers, see
. In the U.S. and Canada,
http://www.ibm.com/planetwide/
call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.
K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Taiwan product service
To contact product support for Taiwan, call 0800–016–888. The call support is available 24 hours a day, 7
days a week.
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Lenovo RackSwitch G7000 Redundant Power Supply Installation Guide

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