Epson ET-2700 Series User Manual
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Epson ET-2700 Series User Manual

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User's Guide
NPD5701-02 EN

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  • Page 1 User's Guide NPD5701-02 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Restoring the Network Settings from the About This Manual Control Panel......30 Introduction to the Manuals.
  • Page 3 Through the Printer - Windows... . . 86 Using Epson iPrint..... . . 63 Checking the Total Number of Pages Fed Using Epson Print Enabler.
  • Page 4 Technical Support Web Site....137 Contacting Epson Support....137 Printing Is Too Slow..... 119 Printing Slows Down Dramatically During Continuous Printing.

  • Page 5: About This Manual

    About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 6 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 7: Marks And Symbols

    Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 8 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

  • Page 9: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 10: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...

  • Page 11: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions ❏ If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line could damage the printer. ❏...

  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Output tray Holds the ejected paper.
  • Page 13 User's Guide Printer Basics Ink tank cover Open to refill the ink tank. Ink reservoir tank (Ink tank) Supplies ink to the print head. Ink tank unit Contains the ink tanks. Print head Ink is ejected from the print head nozzles underneath. Rear cover Remove when removing jammed paper.

  • Page 14: Control Panel

    User's Guide Printer Basics Control Panel Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. The upper and lower lights indicate the network status.
  • Page 15 User's Guide Printer Basics Hold down the buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup. Turn the printer on while holding down the button to restore the default network settings. When the network settings are restored, the printer turns on and the network status lights flash alternately.

  • Page 16: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”...

  • Page 17: Connecting To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 18: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

  • Page 19: Making Wi-Fi Settings By Push Button Setup

    User's Guide Network Settings Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method. ❏...

  • Page 20: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings “When You Cannot Make Network Settings” on page 107 & Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an access point by using a PIN code that is printed on the network status sheet. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup).

  • Page 21: Making Wi-Fi Direct (Simple Ap) Connection Settings

    User's Guide Network Settings Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to devices without an access point. The printer acts as an access point. Important: When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them.

  • Page 22: Checking The Network Connection Status

    Press the button if you want to reject the connection request. See Tips on the following website for more details. http://epson.sn > Support Related Information “Printing a Network Status Sheet” on page 29 &...
  • Page 23 User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment Related Information “E-2, E-3, E-7” on page 24 &...
  • Page 24 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 25 User's Guide Network Settings Solutions: Make sure the access point's security type is set to one of the following. If it is not, change the security type on the access point, and then reset the printer's network settings. ❏ WEP-64 bit (40 bit) ❏...
  • Page 26 If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 27 ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 28 ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 29: Printing A Network Status Sheet

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 30: Restoring The Network Settings From The Control Panel

    User's Guide Network Settings Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Turn the printer off. 2.

  • Page 31: Preparing The Printer

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

  • Page 32: Paper Handling Precautions

    User's Guide Preparing the Printer Commercially Available Paper Media Name Size Loading Capacity (Sheets Manual 2- Borderless or Envelopes) Sided Printing Printing ✓ ✓ Plain paper Letter, A4 Up to the line indicated by the triangle symbol on the Copy paper edge guide.

  • Page 33: Loading Paper In The Rear Paper Feed

    User's Guide Preparing the Printer ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout.
  • Page 34 User's Guide Preparing the Printer 3. Load paper at the center of the paper support with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.

  • Page 35: Loading Envelopes And Precautions

    User's Guide Preparing the Printer 5. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information “Paper Handling Precautions” on page 32 &...

  • Page 36: Loading Long Papers

    List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Epson Bright White Ink Jet Paper Plain paper Epson Ultra Glossy Photo Paper Epson Ultra Glossy Epson Premium Glossy Photo Paper...

  • Page 37: Placing Originals

    User's Guide Preparing the Printer Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.

  • Page 38: Saving Power

    User's Guide Preparing the Printer Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.

  • Page 39: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 40 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 41: Printing On 2-Sides

    “Available Paper and Capacities” on page 31 & Print Settings 2-sided printing is available when EPSON Status Monitor 3is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 42: Printing Several Pages On One Sheet

    User's Guide Printing “Main Tab” on page 54 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Note: This feature is not available for borderless printing.

  • Page 43: Printing A Reduced Or Enlarged Document

    User's Guide Printing Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics” on page 39 & “Main Tab” on page 54 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 44: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
  • Page 45 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 46 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 47 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 48 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 49 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 50: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.

  • Page 51: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 39 & “More Options Tab” on page 55 & Printing a Watermark You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark. Note: This feature is not available with borderless printing.

  • Page 52: Printing Using The Color Universal Print Feature

    User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.

  • Page 53: Adjusting The Print Color

    User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.

  • Page 54: Canceling Printing

    User's Guide Printing Related Information “Printing Basics” on page 39 & “More Options Tab” on page 55 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
  • Page 55 User's Guide Printing 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page. Multi-Page Allows you to print several pages on one sheet or perform poster printing.

  • Page 56: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
  • Page 57 3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 58: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

  • Page 59: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Menu Options for Paper Handling” on page 61 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 60: Adjusting The Print Color

    These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 61 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 62: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Borderless This checkbox is selected when you select a borderless paper size. Expansion In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement.

  • Page 63: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 64: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

  • Page 65: Canceling The Ongoing Job

    User's Guide Printing 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen. Note: If you do not see your printer, tap All Printers and select your printer.

  • Page 66: Copying

    User's Guide Copying Copying Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

  • Page 67: Scanning

    Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ The color, size, and border of the scanned image will not be exactly the same as the original.
  • Page 68 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass.
  • Page 69 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...

  • Page 70: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 71 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 72: Refilling Ink

    Prolonged use of the printer when the ink level is below the lower line could damage the printer. Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles. The following are the codes for genuine Epson ink bottles. For Europe Product...

  • Page 73: Ink Bottle Handling Precautions

    Y: Yellow Important: Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.

  • Page 74: Refilling The Ink Tanks

    User's Guide Refilling Ink ❏ Although the ink bottles may contain recycled materials, this does not affect printer function or performance. ❏ Specifications and appearance of the ink bottle are subject to change without prior notice for improvement. ❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature.
  • Page 75 User's Guide Refilling Ink 3. Open the cap of the ink tank. Important: Make sure that the color of the ink tank matches the ink color that you want to refill. 4. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏...
  • Page 76 User's Guide Refilling Ink 5. Position the top of the ink bottle along the slot in front of the filling port, and then stand the bottle slowly to insert it into the filling port. Important: Do not allow the top of the ink bottle to hit against any objects after removing its cap; otherwise ink may spill. 6.
  • Page 77 User's Guide Refilling Ink 7. When you have finished refilling the ink, remove the ink bottle, and then close the cap of the ink tank securely. Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
  • Page 78 User's Guide Refilling Ink “Loading Paper in the Rear Paper Feed” on page 33 &...

  • Page 79: Maintaining The Printer

    If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 80: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 5. Hold the button down for three seconds until the power light starts flashing. Print head cleaning starts. Note: It may take some time to start print head cleaning. 6. When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

  • Page 81: Running Power Cleaning - Windows

    This feature effects the service life of the ink pads. The ink pads reach their capacity earlier by running this feature. If the ink pads have reached the end of their service life, contact Epson Support to request replacement. Note: When the ink levels are insufficient for Power Cleaning, you cannot run this feature.

  • Page 82: Aligning The Print Head

    User's Guide Maintaining the Printer Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3.

  • Page 83: Cleaning The Paper Path For Ink Smears

    User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears 1. Make sure there is no dust or stains on the scanner glass and the document cover. 2. Load A4-size plain paper in the printer. 3. Start copying without placing the original. Note: Repeat this procedure until the paper is not smeared with ink.

  • Page 84: Cleaning The Translucent Film

    User's Guide Maintaining the Printer Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path, the translucent film inside the printer may be smeared. Items required: ❏ Cotton swabs (several) ❏...

  • Page 85: Checking The Total Number Of Pages Fed Through The Printer

    User's Guide Maintaining the Printer Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part.

  • Page 86: Checking The Total Number Of Pages Fed Through The Printer - Windows

    User's Guide Maintaining the Printer 2. Press the button to turn off the printer. 3. Turn the printer on while holding the button down, and then release the buttons when the power light flashes. Checking the Total Number of Pages Fed Through the Printer - Windows 1.

  • Page 87: Network Service And Software Information

    2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.

  • Page 88: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

  • Page 89: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 90: Application For Laying Out Photos (Epson Easy Photo Print)

    Print) Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 91: Application For Printing Web Pages (E-Web Print)

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 92: Installing The Latest Applications

    Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction. Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website.

  • Page 93: Uninstalling Applications

    User's Guide Network Service and Software Information Related Information “Software Update Tools (EPSON Software Updater)” on page 91 & “Uninstalling Applications” on page 93 & Uninstalling Applications Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.

  • Page 94: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 95 User's Guide Network Service and Software Information https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only)

  • Page 96: Solving Problems

    The ink pads need to be replaced. light and light flash alternately. Contact Epson or an authorised Epson service An ink pad is nearing or at the end of its provider to replace the ink pad *1. It is not a user- service life.

  • Page 97: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 98: Checking The Printer Status - Mac Os

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 91 & “Installing the Latest Applications” on page 92 &...

  • Page 99: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 100 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.

  • Page 101: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem.

  • Page 102: Paper Jams

    User's Guide Solving Problems ❏ Follow the paper handling precautions. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. ❏...

  • Page 103: Power And Control Panel Problems

    User's Guide Solving Problems Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in. ❏ Hold down the button for a little longer. Power Does Not Turn Off Hold down the button for a little longer.

  • Page 104: Checking The Connection (Network)

    User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer.

  • Page 105: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.

  • Page 106: Checking The Printer Status From The Computer (Windows)

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”...

  • Page 107: Checking The Printer Status From The Computer (Mac Os)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 108: Cannot Connect From Devices Even Though Network Settings Are No Problems

    User's Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems, see the following. ❏...

  • Page 109: When You Cannot Connect Using Wi-Fi Direct (Simple Ap) Connection

    User's Guide Solving Problems ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the printer only supports communication over 2.4 GHz.
  • Page 110 User's Guide Solving Problems access point to help with radio wave communication, check that the SSID and password are correct, and then try to make network settings again. ❏ Network status sheet ❏ Product status screen for Web Config Launch a web browser from the connected device, and then enter the IP address for Wi-Fi Direct (Simple AP) to open Web Config.

  • Page 111: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Printing a Network Status Sheet” on page 29 & “Application for Configuring Printer Operations (Web Config)” on page 87 & Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report, network status sheet, or on Web Config. Checking the SSID for the Computer Windows Click...

  • Page 112: Printout Problems

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Printout Problems Printout is Scuffed or Color is Missing ❏...

  • Page 113: Colored Banding Appears At Intervals Of Approximately 2.5 Cm

    User's Guide Solving Problems The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head” on page 79 &...

  • Page 114: Print Quality Is Poor

    ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 115: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Related Information “Checking and Cleaning the Print Head” on page 79 & “Aligning the Print Head” on page 82 & “Available Paper and Capacities” on page 31 & “List of Paper Type” on page 36 & “Paper Handling Precautions”...

  • Page 116: Printed Photos Are Sticky

    User's Guide Solving Problems ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable, translucent film, and ink tubes inside the printer.

  • Page 117: Images Or Photos Are Printed In Unexpected Colors

    Solving Problems Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 118: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.

  • Page 119: Banding Appears On The Copied Image

    User's Guide Solving Problems Banding Appears on the Copied Image If you press the and the buttons simultaneously, the printer copies in draft mode and banding may appear on the printout. An Image of the Reverse Side of the Original Appears in the Copied Image For a thin original, place the original on the scanner glass and then place a piece of black paper over it.

  • Page 120: Printing Slows Down Dramatically During Continuous Printing

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 121: Scanned Image Problems

    ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.

  • Page 122: Moiré Patterns (Web-Like Shadows) Appear

    & Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight.

  • Page 123: Cannot Solve Problems In The Scanned Image

    Solving Problems ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 124: Scanning Stops When Scanning To Pdf/Multi-Tiff

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 125: Ink Spilled

    User's Guide Solving Problems Ink Spilled ❏ If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. ❏ If ink spills on the desk or floor, wipe it off immediately. When ink is dried, it will be difficult to remove the smear.

  • Page 126: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 127: Scanner Specifications

    User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.70 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels...

  • Page 128: Network Function List

    IPP Printing (Windows, Mac IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ Google Cloud Print IPv4, IPv6 ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager...

  • Page 129: Security Protocol

    Sleep mode: Approx. 0.7 W Power off: Approx. 0.2 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 130: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 131: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 132: Restrictions On Copying

    Appendix Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C634B Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 133 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 134 User's Guide Appendix 6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 7. Make sure to install the cap onto the ink tank securely. 8. Close the Ink Tank Cover securely.

  • Page 135: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or...

  • Page 136: Trademarks

    Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 137: Where To Get Help

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 138: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 139: Help For Users In Singapore

    Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 140: Help For Users In Vietnam

    User's Guide Appendix Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty...
  • Page 141 Phone E-mail NORTH ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor (+6261) 42066090 / 42066091 SUMATERA A-4, Medan - North Sumatera mdn-adm@epson-indonesia.co.id WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa (+6222) 4207033 Barat 40116 bdg-admin@epson- indonesia.co.id ESC YOGYAKARTA YAP Square, Block A No.

  • Page 142: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

  • Page 143: Help For Users In The Philippines

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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