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TROUBLESHOOTING
LED Light
LED
Flashing
Display
Flashing
3 Flashes
5 Flashes
10 Flashes
15 Flashes
Continuous
Flashing
Opener does not
operate from either
wall console or
remote.
Opener tries to
operate, but the door
does not move.
Symptom
The wall console is
in lock mode. The
remote controls are
deactivated.
Overtime. The motor is
running continuously
over 30 seconds in one
direction.
Safety beam sensor
blocked.
The door is not fully
open or fully closed.
Wall console wire
shorted.
•
Check the opener's AC outlet has power. Plug a lamp into the
outlet to check. If it does not turn on, check fuse box or circuit
breaker.
•
Check the wall console wiring at the wall console's and
opener's terminals, and be sure the remote is programmed into
the opener.
•
A door spring may have been broken. Visually inspect the door
hardware for any broken springs. Have a qualified garage door
service professional repair the door if any door hardware is
broken.
•
In cold weather climates, check that the door is not frozen to
the ground or that snow build-up is not blocking the door.
Solution
•
Unlock the wall console.
•
Ensure the opener is correctly
installed and attached to the
garage door.
•
Adjust the travel limit to let the
opener open or close the door
within 30 seconds.
•
Check if the safety beam
sensor is misaligned.
•
Check if any obstacle is
interfering with the beam path.
•
Check if something is
obstructing the door.
•
Re-adjust the travel limits.
•
Re-adjust the opening and
closing force.
•
Check the wall console wires
for a short.
49
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Need help?
Do you have a question about the 046-0265-2 and is the answer not in the manual?
Questions and answers
Why won’t my garage door close with the remote?
The MasterCraft garage door opener may not close with the remote for several reasons:
1. Safety Reversal System Issue: The state-of-the-art safety reversal system might be detecting an obstruction near the door. Check for any objects or debris blocking the sensors.
2. Remote Control Programming: The remote may not be properly programmed. Follow the programming steps in the manual to ensure the remote is correctly paired with the opener.
3. Erased Remote Controls: If all remotes were erased (e.g., by holding the [SET] button for 15 seconds), you need to reprogram the remote.
4. Door Reinforcement Requirement: If the door is lightweight or not properly reinforced, it may not operate correctly. Check if a door reinforcement kit is required.
5. Battery or Remote Issue: Ensure the remote has working batteries and is functioning correctly.
Verify these potential causes to diagnose the issue. If the problem persists, contact the helpline at 1-800-689-9928.
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How to install the wall console of mastercraft
To install the wall console for MasterCraft part number 046-0265-2:
1. Position the Wall Console: Place it at least 5 feet (1.5 meters) above the finished floor or the topmost step.
2. Ensure Proper Location: Install it within sight of the garage door, out of children's reach, and away from all moving parts.
3. Connect the Wires: Attach the bell wires to the two terminal screws. The wires are not polarity sensitive.
4. Secure the Console: Fasten it to the wall using two screws.
5. Safety Precautions: Ensure the power is not connected before installation.
Follow all warnings and placement guidelines to ensure safe operation.
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with tension on chain how do you get the chain guide together
To assemble the chain guide on a MasterCraft 046-0265-2 with tension on the chain:
1. Insert Trolley Guides: Insert the trolley guides into the chain traveller until you hear a click, ensuring the chain traveller is fully seated.
2. Connect the Chain Assembly: Attach the two ends of the chain assembly at the turnbuckle.
3. Hand-Tighten the Turnbuckle: Rotate the turnbuckle by hand to connect it to the threaded shaft. Do not rotate the threaded shaft to prevent twisting the cable.
4. Secure the Locknuts: Once the desired tension is achieved, tighten the locknuts.
5. Adjust Chain Tension: Hold the threaded shaft with pliers and use a flat screwdriver to twist the turnbuckle. Tighten the chain until it is 1/3" (8 mm) above the base of the T-rail.
6. Final Check: After installation, some chain drop may occur when the door is fully closed.
This ensures proper chain tension and prevents twisting or damage to the cable.
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My door stop about 1 inch from the bottom how to adjust it
Can you replace the light if it is not working