Ribbon Problems - Toshiba B-FV4T-GS12-QM-R Owner's Manual

5 Troubleshooting

The media is not loaded correctly. See Section 2.3, "Loading Media" to reload
the media.

The media sensor needs to be calibrated. See Section 3.1, "Media Sensor
Calibration" to calibrate the sensor.

The media sensor is dirty. Clean the media sensor.
Nothing is printed

The media is not loaded correctly. See Section 2.3, "Loading Media" to reload
the media.

The ribbon is not loaded correctly. See Section 2.4, "Loading Ribbon" to reload
the ribbon.

The print data might not be sent successfully. Make sure the interface is set
correctly in the printer driver, and send the print data again.
The print quality is poor

The printhead is dirty. Clean the printhead.

The platen roller is dirty. Clean the platen roller.

Adjust the print darkness, or lower the print speed.

The media is incompatible for the ribbon. Use the compatible media instead.

The media is incompatible for the printer. Use Toshiba‐approved media roll
instead.
5.3 Ribbon Problems
The ribbon is out

Load a new ribbon roll.
The ribbon is broken

Check the print darkness and adjust it if it is too high, and take the following
steps to fix the broken ribbon:
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