Epson WF-7210 series User Manual
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Epson WF-7210 series User Manual

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See also: Administrator's Manual , User Manual
User's Guide
NPD5747-01 EN

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  • Page 1 User's Guide NPD5747-01 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Printing a Network Connection Report..26 About This Manual Printing a Network Status Sheet... . . 32 Introduction to the Manuals....5 Replacing or Adding New Access Points.
  • Page 3 Running Web Config on Windows..103 Using Epson iPrint..... . . 80 Running Web Config on Mac OS.
  • Page 4 Printed Photos are Sticky....131 Contacting Epson Support....146 Images or Photos are Printed in Unexpected Colors.

  • Page 5: About This Manual

    About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 6 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 7: Marks And Symbols

    User's Guide About This Manual Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections.
  • Page 8 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...

  • Page 9: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 10: Safety Instructions For Ink

    User's Guide Important Instructions ❏ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below. Safety Instructions for Ink ❏...

  • Page 11: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.

  • Page 12: Advisories And Warnings For Using The Lcd Screen

    User's Guide Important Instructions Advisories and Warnings for Using the LCD Screen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way. ❏...

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed slot Load one sheet of paper at a time by hand. Control panel Operates the printer.

  • Page 14: Control Panel

    User's Guide Printer Basics Printer cover Open when replacing ink cartridges or removing jammed paper inside the printer. Paper cassette 1 Loads paper. Paper cassette 2 Ink cartridge cover Open when replacing ink cartridges. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.

  • Page 15: Guide To The Lcd Screen

    User's Guide Printer Basics Turns the printer on or off. Unplug the power cord when the power light is off. Displays the home screen. Flashes or turns on when an error occurs. Flashes when the printer is processing data. It turns on when there are queued jobs. Displays the Paper Setting screen.

  • Page 16: Entering Characters

    User's Guide Printer Basics Indicates that the printer is connected to a network in Wi-Fi Direct (Simple AP) mode. Indicates that the printer is not connected to a network in Wi-Fi Direct (Simple AP) mode. Entering Characters To enter characters and symbols for network settings from the control panel, use the following buttons. Press the button to select the character you want to enter, and then press the button to move the cursor to the next input position.

  • Page 17: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. See Administrator's Guide to assign a static IP address. Related Information “Making Advanced Network Settings” on page 23 &...

  • Page 18: Wi-Fi Direct (Simple Ap) Connection

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 19: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

  • Page 20: Making Wi-Fi Settings Manually

    User's Guide Network Settings After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.) Make advanced network settings to use a static IP address. Related Information “Making Wi-Fi Settings Manually”...

  • Page 21: Making Wi-Fi Settings By Push Button Setup

    User's Guide Network Settings 6. Press the OK button to finish. Note: If you fail to connect, load paper, and then select Print connection report, and then press the OK button. The network connection report of the printer will be printed. Related Information “Entering Characters”...

  • Page 22: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings Related Information “Checking the Network Connection Status” on page 25 & “When You Cannot Make Network Settings” on page 124 & Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup).

  • Page 23: Making Advanced Network Settings

    User's Guide Network Settings 4. Press the OK button to start the setup. 5. Press the OK button. 6. Check the SSID and password displayed on the printer's control panel. On the network connection screen of the computer or smart device, select the SSID shown on the printer's control panel to connect. 7.
  • Page 24 User's Guide Network Settings ❏ TCP/IP Address ❏ Auto Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.

  • Page 25: Checking The Network Connection Status

    Displays whether Wi-Fi Direct is enabled or disabled for Wi-Fi Direct connections. ❏ Epson Connect Status Displays the registered information for Epson Connect services. ❏ Google Cloud Print Status Displays the registered information for Google Cloud Print services and the connection status.

  • Page 26: Printing A Network Connection Report

    User's Guide Network Settings ❏ Print Status Sheet Prints a network status sheet. The information for Ethernet, Wi-Fi, Wi-Fi Direct, and so on is printed on two or more pages. Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1.
  • Page 27 User's Guide Network Settings Related Information “Messages and Solutions on the Network Connection Report” on page 26 & “E-1” on page 27 & “E-2, E-3, E-7” on page 27 & “E-5” on page 28 & “E-6” on page 28 & “E-8”...
  • Page 28 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 29 If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup...
  • Page 30 User's Guide Network Settings Related Information “Connecting to a Computer” on page 18 & E-10 Message: Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. Solutions: Check the following. ❏...
  • Page 31 ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 32: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 33: Changing The Connection Method To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 34: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

    User's Guide Network Settings 3. Select Disable Wi-Fi. 4. Check the message, and then press the button. 5. Press the OK button. The screen automatically closes after a specific length of time if you do not press the OK button. Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel Note:...

  • Page 35: Preparing The Printer

    User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) 2-Sided Borderles Printing s Printing Paper Paper...
  • Page 36 Preparing the Printer Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.

  • Page 37: Paper Handling Precautions

    User's Guide Preparing the Printer Related Information “Part Names and Functions” on page 13 & Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 38: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Remove the paper cassette cover from paper cassette. 3. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette.
  • Page 39 User's Guide Preparing the Printer 4. Slide the front edge guide to the paper size you want to use. 5. With the printable side facing down, load paper against the front edge guide. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.

  • Page 40: Loading Paper In The Rear Paper Feed Slot

    User's Guide Preparing the Printer 7. Put the paper cassette cover back on. 8. Insert the paper cassette all the way. 9. On the control panel, set the size and type of the paper you loaded in the paper cassette. Note: You can also display the paper size and paper type settings screen by pressing the button on the control panel.
  • Page 41 User's Guide Preparing the Printer Important: Do not load paper in the rear paper feed slot until the printer prompts you to do so. Doing so will result in the blank paper being ejected. 1. Select rear paper feed slot as the Paper Source setting on the printer driver, make other print settings, and then click Print.
  • Page 42 User's Guide Preparing the Printer Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏...

  • Page 43: Loading Envelopes And Precautions

    User's Guide Preparing the Printer Related Information “Paper Handling Precautions” on page 37 & “Available Paper and Capacities” on page 35 & “List of Paper Type” on page 44 & “Loading Envelopes and Precautions” on page 43 & Loading Envelopes and Precautions Load envelopes in the center of the rear paper feed slot short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes.

  • Page 44: List Of Paper Type

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 45: Menu Options For Maintenance

    User's Guide Preparing the Printer Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern.

  • Page 46: Menu Options For Print Status Sheet

    User's Guide Preparing the Printer Paper Setting: Select the paper size and paper type you loaded in the paper sources. A4/Letter Auto Switching: Select On(Auto) to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as A4.

  • Page 47: Menu Options For Admin Settings

    Admin Password: Set, change, or reset the administrator password. If you forget the password, contact Epson support. Lock Setting: Select whether or not to lock the control panel using the password registered in Admin Password.

  • Page 48: Menu Options For System Administration

    User's Guide Preparing the Printer Menu Options for System Administration By using this menu, you can maintain the product as a system administrator. It also allows you to restrict product features for individual users to suite your work or office style. Select the menu on the control panel as described below.
  • Page 49 User's Guide Preparing the Printer Power Off Timer: Select to turn the printer off if it is not used for a specified period of time. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
  • Page 50 Register or delete the printer to or from the Epson Connect services. For registering to Epson Connect, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Suspend/Resume: Select whether to suspend or resumeEpson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services.
  • Page 51 User's Guide Preparing the Printer Google Cloud Print Services Select the menus on the control panel as described below. Settings > System Administration > Google Cloud Print Services Displays whether the printer is registered and connected to Google Cloud Print services. Suspend/Resume: Select whether to suspend or resume the Google Cloud Print services.

  • Page 52: Firmware Update

    User's Guide Preparing the Printer Skip Blank Page Skips blank pages in the print data automatically. Restore Default Settings Select the menus on the control panel as described below. Settings > System Administration > Restore Default Settings Network Settings: Resets the network settings to the default. Clear All Data and Settings: Resets all settings to the default.
  • Page 53 User's Guide Preparing the Printer 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.

  • Page 54: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
  • Page 55 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. Important: When loading in the rear paper feed slot, select Rear Paper Feed Slot as the Paper Source setting, and then start printing from the printer driver before loading paper.

  • Page 56: Printing On 2-Sides

    “Available Paper and Capacities” on page 35 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 57: Printing Several Pages On One Sheet

    User's Guide Printing 2. Click Settings, make the appropriate settings, and then click OK. Make settings for Print Density if necessary. This setting is not available when you select manual 2-sided printing. Note: ❏ To print a folded booklet, select Booklet. ❏...

  • Page 58: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...

  • Page 59: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 72 & “More Options Tab” on page 70 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 60 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 61 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 62 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 63 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 64 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 65: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.

  • Page 66: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 72 & “More Options Tab” on page 70 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 67: Printing Multiple Files Together

    User's Guide Printing Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. Print Settings On the printer driver's Main tab, select Job Arranger Lite.

  • Page 68: Adjusting The Print Color

    User's Guide Printing ❏ Applications: Microsoft® Office 2007 or later ❏ Text Size: 96 pts or smaller Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...

  • Page 69: Printing To Emphasize Thin Lines

    User's Guide Printing “More Options Tab” on page 70 & Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines.
  • Page 70 User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults. Ink Levels Displays the approximate ink levels. Paper Source Select the paper source from which the paper is fed. Select Auto Select to automatically select the paper source selected in the print settings on the printer's control panel.

  • Page 71: Maintenance Tab

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.

  • Page 72: Printing From The Printer Driver On Mac Os

    User's Guide Printing Online Order Allows you to access the site where you can purchase Epson's ink cartridges. Technical Support Allows you to access the Epson technical support website. Printing from the Printer Driver on Mac OS Printing Basics Note: Operations differ depending on the application.

  • Page 73: Related Information "Available Paper And Capacities

    Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 74: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 75: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

  • Page 76: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Menu Options for Paper Handling” on page 78 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 77: Adjusting The Print Color

    These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 78 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 79: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Borderless This checkbox is selected when you select a borderless paper size. Expansion In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement.

  • Page 80: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 81 Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. Home screen displayed when the application is started.
  • Page 82 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.

  • Page 83: Using Epson Print Enabler

    You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.

  • Page 84: Canceling Ongoing Jobs

    1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.

  • Page 85: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 86: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 87 User's Guide Replacing Ink Cartridges and Other Consumables ❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability.
  • Page 88 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.

  • Page 89: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges and Other Consumables Ink consumption ❏ To maintain optimum print head performance, some ink is consumed from some cartridges not only during printing but also during maintenance operations such as ink cartridge replacement and print head cleaning. ❏...
  • Page 90 User's Guide Replacing Ink Cartridges and Other Consumables 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly. 6. Gently shake the new ink cartridge four or five times and then remove it from its package. Important: Do not shake cartridges after opening the package, as they may leak.
  • Page 91 User's Guide Replacing Ink Cartridges and Other Consumables Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 8. Insert the new ink cartridge, and then press it down firmly. 9. Close the ink cartridge cover. 10.

  • Page 92: Maintenance Box Code

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 93 User's Guide Replacing Ink Cartridges and Other Consumables Note: A transparent bag for the used maintenance box is provided with the new maintenance box. 2. Open rear cover 1. 3. Remove the used maintenance box. 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut.

  • Page 94: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 95: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.

  • Page 96: Temporarily Printing With Black Ink - Mac Os

    You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
  • Page 97 Replacing Ink Cartridges and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 98: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 99: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 7. Select one of the options below according to the result of the nozzle check. ❏ All Colors: When a defect is found in the pattern of all colors (BK, Y, M, and C) ❏ All except Black: When defects are found in patterns of any color except black. (Y, M, and C) ❏...

  • Page 100: Aligning The Print Head - Control Panel

    User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the paper cassette. If your printer has two paper cassettes, load paper in paper cassette 1. 2. Select Settings on the home screen. 3.
  • Page 101 User's Guide Maintaining the Printer Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A3-size plain paper in the paper source that you want to clean. 2.

  • Page 102: Network Service And Software Information

    2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.

  • Page 103: Running Web Config On Windows

    Print) Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 104: Application For Printing Web Pages (E-Web Print)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo Print. Starting on Mac OS Go >...

  • Page 105: Software Update Tools (Epson Software Updater)

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 106: Installing The Latest Applications

    Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction. Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website.

  • Page 107: Updating The Printer's Firmware Using The Control Panel

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

  • Page 108: Uninstalling Applications - Mac Os

    3. To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.

  • Page 109: Printing Using A Network Service

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 110: Solving Problems

    Turn the power off and on again. For details, see your documentation. Printer Error XX The printer may be damaged. Contact Epson or an authorised Epson service provider to request repairs. However, non-printing features are For details, see your documentation.

  • Page 111: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 112: Removing Jammed Paper

    User's Guide Solving Problems Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Rear Paper Feed Slot Remove the jammed paper.

  • Page 113: Removing Jammed Paper From The Paper Cassette

    User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the printer cover. Note: If any torn pieces of paper remain, select Remove Paper on the control panel as described below after clearing the paper jam error.
  • Page 114 User's Guide Solving Problems 2. Pull out the paper cassette. 3. Remove the paper cassette cover. 4. Remove the jammed paper from the paper cassette. 5. Remove the jammed paper inside the printer.
  • Page 115 User's Guide Solving Problems 6. Align the edges of the paper and slide the edge guides to the edges of the paper. 7. Put the paper cassette cover back on. 8. Insert the paper cassette in the printer.

  • Page 116: Removing Jammed Paper From Rear Cover 1 And Rear Cover 2

    User's Guide Solving Problems Removing Jammed Paper from Rear Cover 1 and Rear Cover 2 1. Turn the product around. Important: If you need to change the position of the printer, two people are required to lift the printer. 2. Open rear cover 1.
  • Page 117 User's Guide Solving Problems 3. Remove the jammed paper. 4. Pull out rear cover 2. 5. Remove the jammed paper. 6. Remove the jammed paper from rear cover 2.

  • Page 118: Paper Does Not Feed Correctly

    User's Guide Solving Problems 7. Open rear cover 2. 8. Remove the jammed paper. 9. Close rear cover 2. 10. Insert rear cover 2 in the printer. 11. Close rear cover 1. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...

  • Page 119: Paper Jams

    User's Guide Solving Problems “List of Paper Type” on page 44 & Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Removing Jammed Paper” on page 112 & “Loading Paper in the Paper Cassette”...

  • Page 120: Lcd Screen Gets Dark

    User's Guide Solving Problems ❏ Select Settings > System Administration > Common Settings, and then disable the Power Off Timer setting. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode.

  • Page 121: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 122 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 123: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 124: When You Cannot Make Network Settings

    User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.
  • Page 125 User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer.

  • Page 126: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 126 & “Checking the SSID for the Computer” on page 126 & Checking the SSID Connected to the Printer Select Settings > Network Status. You can check the SSID for Wired LAN/Wi-Fi Status or Wi-Fi Direct Status from each menu.

  • Page 127: Cannot Print From An Iphone Or Ipad

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Cannot Print from an iPhone or iPad ❏...

  • Page 128: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...

  • Page 129: Blurry Prints, Vertical Banding, Or Misalignment

    User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head” on page 99 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.

  • Page 130: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 131: Paper Is Smeared During Automatic 2-Sided Printing

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 132: Cannot Print Without Margins

    User's Guide Solving Problems Related Information “Adjusting the Print Color” on page 68 & Cannot Print Without Margins Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless. Select a paper type that supports borderless printing. Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped.

  • Page 133: Mosaic-Like Patterns In The Prints

    User's Guide Solving Problems ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline.

  • Page 134: Printing Slows Down Dramatically During Continuous Printing

    User's Guide Solving Problems Printing Slows Down Dramatically During Continuous Printing Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if the power is off.

  • Page 135: The Date And Time Are Incorrect

    Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may show the wrong time. Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 146 &...

  • Page 136: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400×2 rows Color ink nozzles: 128×2 rows for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb)

  • Page 137: Interface Specifications

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...

  • Page 138: Wi-Fi Specifications

    User's Guide Appendix Functions Supported Remarks Send a fax IPv4 Receive a fax IPv4 AirPrint (Faxout) IPv4, IPv6 Wi-Fi Specifications Standards *1*2 IEEE802.11b/g/n Frequency Range 2.4 GHz Maximum Radio-Frequency Power 19.8 dBm (EIRP) Transmitted Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP) Wireless Securities WEP (64/128bit),WPA2-PSK (AES) Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.

  • Page 139: Supported Third Party Services

    Sleep mode: Approx. 0.8 W Power off: Approx. 0.15 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 140: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 141: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 142: German Blue Angel

    German Blue Angel See the following website to check whether or not this printer meets the standards for the German Blue Angel. http://www.epson.de/blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
  • Page 143 User's Guide Appendix Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting.
  • Page 144 User's Guide Appendix 6. Open the printer cover. Secure the ink cartridge holder to the case with tape. 7. Close the printer cover. 8. Prepare to pack the printer as shown below. 9. Pack the printer in its box, using the protective materials.

  • Page 145: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 146: Where To Get Help

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 147: Help For Users In Taiwan

    ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.page TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg...

  • Page 148: Help For Users In Vietnam

    User's Guide Appendix Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
  • Page 149 User's Guide Appendix Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS JAKARTA Ruko Mall Mangga Dua No. 48 Jl. Arteri (+6221) 62301104 MANGGADUA Mangga Dua, Jakarta Utara - DKI JAKARTA jkt-admin@epson-indonesia.co.id NORTH ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor...

  • Page 150: Help For Users In Malaysia

    Fax: 603-5628 8388/603-5621 2088 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 151 Our Customer Care team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663...

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