Related Manuals for Evolis Dualys 3
Summary of Contents for Evolis Dualys 3
- Page 1 B @ & 9 w f £ ( h V Q R Pebble and Dualys User’s Guide part number: KU09E Rev. B0 Evolis Card Printer © June 2007...
- Page 2 Evolis Reseller. The Evolis Reseller will bear the costs of shipping and insuring the printer from the repair location to the address from which the printer was ship- ped.
- Page 3 Using these consumables increases the life span of your badges and of your Evolis printer. As for all Evolis products, particular care has been used in writing this manual. But if an error has still managed to slip into these pages without our wanting it, please let us know by sending an e-mail to info@evolis.com.
- Page 4 Install the Evolis printer Setting of parameters Technology and benefits Initial approach Install your printer Error messages and diagnostics Check the components shipped Connect the cables Printer Control panel Stand by Install the ribbons Monochrome or color ribbon Install the cards...
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Page 5: Servicing And Maintenance
Printer options List of “Evolis Genuine Product” consumables ........... . . - Page 6 The Evolis Pebble and Dualys printers are specially designed for users requiring superior quality of printing, high availability as well as premium performances.
- Page 7 I I n n i i t t i i a a l l a a p p p p r r o o a a c c h h Output hopper Cover lever 100-card Feeder Collects the printed and/or encoded cards. Control Panel Enables the printer cover to be opened and closed.
- Page 8 I I n n i i t t i i a a l l a a p p p p r r o o a a c c h h Output hopper Cover lever 100-card Feeder Collects the printed and/or encoded cards. Control Panel Enables the printer cover to be opened and closed.
- Page 9 Evolis dealer who will provide you with all necessary assistance. Evolis has paid particular attention to the quality of this shipping material, and we urge you to keep it in a clean, dry space.
- Page 10 P P r r e e - - i i n n s s t t a a l l l l a a t t i i o o n n a a c c t t i i v v a a t t i i o o n n C C o o n n n n e e c c t t t t h h e e p p r r i i n n t t e e r r t t o o t t h h e e m m a a i i n n p p o o w w e e r r s s u u p p p p l l y y Before installing the printer, please perform the following operations: Connecting to the electrical system...
- Page 11 P P r r i i n n t t e e r r c c o o n n t t r r o o l l p p a a n n e e l l A control panel is available on the top of the printer. S S t t a a n n d d b b y y Four lights are associated with symbols indicating the printer activity.
- Page 12 The Evolis original ribbons are specially designed to guarantee optimum operation of your equipment without any risk of damage. The use of ribbons from any other source than Evolis could seriously damage the print head, consequently entailing the immediate interruption of M M o o n n o o c c h h r r o o m m e e o o r r c c o o l l o o r r r r i i b b b b o o n n the factory warranty.
- Page 13 I I n n s s t t a a l l l l t t h h e e c c a a r r d d s s T T y y p p e e s s o o f f c c a a r r d d s s The Pebble and Dualys printers support PVC cards varying in thickness between 0.25 mm (10 mil) and 1 mm (40 mil).
- Page 14 A A d d j j u u s s t t m m e e n n t t o o f f t t h h e e t t h h i i c c k k n n e e s s s s The Pebble and Dualys printers are equipped with a manual system for setting the thickness of the cards, which is accessible either through the feeder frame, or through the inside of the printing module when the cover is open.
- Page 15 R R e e m m o o v v e e t t h h e e p p e e r r s s o o n n a a l l i i z z e e d d c c a a r r d d s s Once the personalization cycle is completed, the card is delivered in the hopper located on the left side of the unit.
- Page 16 You have now completed the installation (material) of your Evolis printer. For the moment, we would urge you to carry on reading this manual and we would inform you that there are still two extra sta- ges to be followed to make your Evolis printer fully operational: •...
- Page 17 Evolis dealer to get the necessary advice and assistance prior to any modification. The Evolis Pebble and Dualys drivers operate under Windows XP, 2003 and Vista 32 and 64-bits To install your print driver, you will need the CD-Rom ‘Drivers and Documentation’ shipped with your Evolis printer.
- Page 18 5. Windows XP or 2003 platforms may require the Microsoft.NET package to be installed. Click OK to confirm and start this installation. Confirm your willing to proceed with the installation of Microsoft.NET by clicking on Yes. Then continue the installation process ‘til it is complete. The installation process is now complete.
- Page 19 Step 1: disconnect the data cable 6. Setup is performed through a eight-step process. Make sure you stick precisely to the installation guidelines. Some versions of Windows may require the user to have Administrator rights to install the driver. Step 2: accept the limited warranty conditions Note: This window may appear during the installation.
- Page 20 Step 3: Installation Process Step 4: select the communication port Step 5: detect communication port If you install your PC in USB mode, you can choose to activate the Port Monitor, an application that displays all operating error messages on the PC screen. Wait until the setup wizard detects the communication port with your printer to carry on to the next step.
- Page 21 During this step, you can set a personalized name to your printer. The printer can also be defined as default printer. You may then select the Evolis Color Profile. In selected cases, the color profile will enable to get color textures on printings closer to Step 7: install driver and end of the process what is displayed on the screen.
- Page 22 Modification of these parameters by an uninformed user could lead to a poor quality of per- sonalization as well as to hardware damage. So, stay alert and contact your Evolis dealer, who will guide you in adjusting these parameters if applicable.
- Page 23 Depending on your application, it may be important to define your Evolis printer as a default prin- ting peripheral device. In that event, all your print work (not just cards but office documentation) will be sent to the Evolis printer.
- Page 24 Please note that this example does not propose to initiate the operator on operating the MS-Word application. Its purpose is simply to establish a relationship between the gra- phics of a card and the parameters of the Evolis printer driver that are necessary for the printing operation.
- Page 25 D D e e s s c c r r i i p p t t i i o o n n o o f f t t h h e e p p r r i i n n t t e e r r c c o o n n t t r r o o l l p p a a n n e e l l The Port Monitor is a software component that helps you monitor your Evolis printer on a day-to-day basis.
- Page 26 I I n n t t e e r r p p r r e e t t a a t t i i o o n n o o f f m m e e s s s s a a g g e e s s Consult the following states of the control panel to determine the activity of your Evolis printer or the nature of...
- Page 27 A mechanical part in the printer is faulty. Press the push button for one second. If the problem persists, call your Evolis reseller for assistance. ENCODING ERROR The orientation of the magnetic track in the feeder is not correct.
- Page 28 In this chapter, you will find all the information required to perform certain simple procedures that you may be asked to do by your Evolis dealer to provide you with the most effective assistance. Printing a test card gives certain technical information about your printer and confirms its correct working.
- Page 29 Evolis will not be liable if the printer is used under non-approved maintenance conditions. C C l l e e a a n n t t h h e e c c a a r r d d f f e e e e d d m m o o d d u u l l e e...
- Page 30 To service the printer card feed system, obtain a pre-saturated cleaning card specially designed for the printer. A cleaning kit including samples of these cards is shipped with your Evolis printer. Repeated running of the card in the printer cleans the card feed rollers, the cleaning rollers, the print head and the magnetic head (if your device has one).
- Page 31 This roller, blue in color, therefore systematically becomes dirty. This is a sign of its efficacy. If this roller remains clean, we suggest that you check its quality by contacting your Evolis dealer in order to replace it, if applicable.
- Page 32 3. Clean the roller with a 4. When it is dry, replace the roller into the printer, making cleaning cloth from your C C l l e e a a n n t t h h e e p p r r i i n n t t h h e e a a d d sure it is properly positioned.
- Page 33 Proceed as follows: 1. Open the cover and locate the printhead. 2. Take a cotton swab and press the middle of the tube until a click is heard. The cotton becomes saturated with alcohol. 3. Carefully rub the cotton swab from right to left along the print head for a few seconds.
- Page 34 However, it can happen that this head needs to be replaced. Evolis has designed a unique device that allows the user to proceed to this exchange without using any tools by simply following the instruc- tions very carefully.
- Page 35 To complete the exchange of the print head, proceed as follows: Step 1 - Removing the defective print head Before changing a print head, make sure to disconnect the printer from its power supply. 2. Press down on the metal piece at Step 2 - Installing the new print head 3.
- Page 36 No printing should be started before this operation has been completed. Refer to the Clean Card Feed Module chapter to perform this operation. Also service the cleaning roller and replace cards and ribbons. Once the cleaning is done, your Evolis printer is again ready to personalize your cards.
- Page 37 Updating the Firmware is a simple operation, but if is not carried out fully, the result can be a disabled. Prior to any update, please contact your Evolis dealer who can advise you as to whether or not it is appropriate to carry out this operation.
- Page 38 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g F F r r e e e e a a c c a a r r d d j j a a m m m m e e d d i i n n t t h h e e p p r r i i n n t t i i n n g g u u n n i i t t In this chapter, you will find out how to resolve certain problems that can arise while you are working.
- Page 39 N N o o t t h h i i n n g g p p r r i i n n t t s s The following information will help you solve potential print quality problems that can arise when using your printer. If, despite this information, you cannot solve the problem, contact your Evolis dealer. 1. Check your equipment’s power supply Make sure that: The power cord is correctly connected to the printer and to a working outlet.
- Page 40 If horizontal (white) lines appear on the card, some components of the print head may be dirty or damaged. Clean the print head. Consult the “Maintenance” chapter for more information. If the problem is not solved after cleaning, contact your Evolis reseller for a new print head.
- Page 41 Evolis will give you the address of the Evolis dealer closest to you. When you call an Evolis dealer, you must be next to your computer and be prepared to provide the following information:...
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Page 42: End Of Life Product Disposal
Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Evolis Card Printer may cause, harm- ful interference and void the FCC authorization to operate this equipment. - Page 43 Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Evolis Card Printer may cause, harm- ful interference and void the FCC authorization to operate this equipment.
- Page 44 • Other types upon request 100-card additional feeder: Ocean, Fire and Jungle Manual card feeder: Ocean, Fire and Jungle Use Evolis Genuine products for best performance and extended lifespan of your printer Printer, print head: 3-year warranty, unlimited number of passes...
- Page 45 Storage humidity: 20% to 70% non-condensing Operating ventilation: free air Part Number Under specific conditions Product Description Subject to observance of specific conditions and use of Evolis genuine consumables PBL401ccU BASIC Pebble Basic Basic printer without option, USB, 100-card feeder...
- Page 46 L L i i s s t t o o f f “ “ E E v v o o l l i i s s G G e e n n u u i i n n e e P P r r o o d d u u c c t t ” ” c c o o n n s s u u m m a a b b l l e e s s L L i i s s t t o o f f P P l l a a s s t t i i c c C C a a r r d d s s Part Number Description...
- Page 47 M M a a g g n n e e t t i i c c e e n n c c o o d d i i n n g g L L o o c c a a t t i i o o n n o o f f t t h h e e m m a a g g n n e e t t i i c c e e n n c c o o d d e e r r Pebble and Dualys printers with a magnetic stripe card encoder are called Pebble Mag and Dualys Mag printers.
- Page 48 “ “ M M a a g g n n e e t t i i c c E E n n c c o o d d e e r r ” ” d d i i a a l l o o g g b b o o x x The Magnetic Encoder dialog box opens on selecting the Encoding Definition button.
- Page 49 S S m m a a r r t t C C a a r r d d C C o o n n t t a a c c t t S S t t a a t t i i o o n n L L o o c c a a t t i i o o n n o o f f t t h h e e c c o o n n t t a a c c t t s s t t a a t t i i o o n n Pebble and Dualys printers with a Smart Card Contact Station are called Pebble Smart and Dualys Smart printers.
- Page 50 I I n n t t e e r r f f a a c c e e o o f f t t h h e e C C o o n n t t a a c c t t S S t t a a t t i i o o n n The Pebble Smart and Dualys Smart printers are fitted with a DB-9 female connector on the back of the printer.
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