United Kingdom User Guide High Efficiency Wall Hung Condensing Gas Boiler Potterton Assure System 15 — 18 Please keep these instructions in a safe place. If you move house please hand them over to the next occupier.
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Dear Customer, Thank you very much for buying this appliance. Please read through the manual carefully before using the product, and keep it in a safe place for later reference. In order to ensure continued safe and efficient operation we recommend that the product is serviced regularly. Our service and customer service organisation can assist with this.
1 Safety Safety General safety instructions Danger This boiler can be used by children aged 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge when they have been given supervision or instruction concerning the safe use of the device and understand the resulting risks.
1 Safety Recommendations Caution Only qualified professionals are authorised to work on the boiler and the installation. The appliance has an integral frost protection mode as long as there is power to the boiler. Important Regularly check the water pressure in the system (recommen ded pressure is 1.5 bar).
1 Safety 1.3.2 Installer's liability The installer is responsible for the installation and initial commissioning of the appliance. The installer must observe the following instructions: Read and follow the instructions given in the manuals provided with the appliance. Install the appliance in compliance with prevailing legislation and stand ards.
You can check your engineer is registered by tele phoning 0800 408 5500 or online at www.gassaferegister.co.uk This manual is intended for the user of the Potterton Assure System boiler. If the appliance is sold or transferred, or if the owner moves leaving the appliance behind you should ensure that the manual is kept with the appli...
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2 About this manual Domestic hot water PCB for managing burner operation Condensing output Safety PCB 7678872 - Draft A - 22052017...
Certifications CE certificate number NOx class Boiler type Technical data 3.2.1 Technical information Tab.2 General Potterton Assure System Gas council numbers 47 592 54 47 592 55 Tab.3 Central heating circuit specifications Potterton Assure System Maximum pressure Minimum pressure Central heating temperature adjustment °C...
3 Technical specifications Important All data in this section are nominal values and subject to normal production tolerances. 3.2.2 Dimensions and connections/clearances Fig.2 Dimensions and connections / clearances PN-0000339 Condensate trap sump Condensate drain Heating circuit water flow Gas inlet Pressure relief pipe Heating circuit water return Pump drain point...
Description of the product General description Fig.3 Information label The Potterton Assure System range of fully automatic gas fired wall hung condensing combination boilers are room sealed and fan assisted, and will serve central heating and mains fed domestic hot water. Information label Tab.6...
4 Description of the product Fig.5 Display screen Display description The following symbols may be seen on the display OFF (frost protection still enabled) Indicates errors that prevent the burner from starting Error — not resettable by user Water pressure too low Indicates a resettable error Not applicable Not applicable...
5 Operation Operation Start-up 5.1.1 Operation checking procedure & basic fault identification Fig.6 Start-up and checking START Is there electricity to the Is the Burner Flame Make sure the gas boiler ? Is the display lit ? showing. supply is turned ON and check if other gas appliances are Boiler...
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5 Operation Fig.7 Start-up and checking (continued) Is the Central Heating Is the Room Thermostat Is the Timer ON and System Pressure (if fitted) set high enough ? calling for heat ? between 1.0 and 2.5 bar ? Typical examples of external timer If the reading falls below 1.0 bar repressurise the system...
4°C the burner will ignite and remain lit until the temperature reaches 10°C. At this temperature the burner will extinguish but the pump will continue to operate for 15 minutes. This feature will pro tect the boiler and to some extent adjacent parts of the system but addi...
Caution Maintenance operations must be performed by a qualified compe tent person. Use only Potterton genuine spare parts. The painted panels should be wiped with a damp cloth and then dried completely. DO NOT USE ABRASIVE CLEANING AGENTS. Maintenance instructions The central heating system should be checked regularly.
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6 Maintenance Fig.9 Water pressure It may be necessary to repressurise the system occasionally (when the water pressure falls below 0.7). A filling device (the filling loop) will be fitted on the system. This may be on the boiler itself, or on pipework near to the boiler.
6 Maintenance Venting the installation Fig.10 Venting the radiators If any air is present in the appliance or system it must be removed in order to prevent nuisance noises that may occur during heating or when drawing off hot water. Proceed as follows: 1.
6 Maintenance Caution If the system is drained (even partly, when replacing a radiator for example) the de-aeration function must be repeated. Also the in hibitor concentration must be checked and replenished if necessa Draining the installation Fig.12 Draining the installation It may be necessary to drain the central heating system if radiators need to be replaced, if there is a major water leak or if there is a risk of freezing.
7 Troubleshooting Fault finding Tab.9 Problems and solutions Problem Possible causes Solution Increase the value with the CH temperature knob The temperature set point for the heating or if a room thermostat is connected, increase the is too low. temperature on the room thermostat. The heating mode is deactivated.
8 Decommissioning Decommissioning Decommissioning procedure Caution Only qualified persons are authorised to work on the appliance and system to decommission. If your boiler needs to be decommissioned either temporarily or perma nently the following should be performed: 1. Switch off the boiler’s electrical connection. 2.
9 Disposal Disposal Disposal and recycling Caution Removal and disposal of the boiler must be carried out by a quali fied person in accordance with local and national regulations. 7678872 - Draft A - 22052017...
10 Environmental 10 Environmental 10.1 Energy saving Tips on saving energy: Do not cover radiators. Do not hang curtains in front of radiators. Install reflective panels behind the radiators to prevent heat loss. Insulate the pipes in rooms that are not heated (cellars and lofts). Install loft insulation &...
11 Warranty 11 Warranty 11.1 General To make sure your boiler warranty is activated and maintained, it is essen tial that the: 1. Benchmark checklist is completed by your installer 2. Warranty is registered within 30 days 3. Boiler has an annual service Important Please note that failure to adhere to terms and conditions will in...
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11 Warranty Proof of purchase if you do not have the boiler serial number Please note that for in-warranty repairs, our engineers will ask to see your service history record, completed Benchmark Checklist and details of your installer. These can all be found in the Installation and Service manual. 7678872 - Draft A - 22052017...
12 Appendix 12 Appendix 12.1 Product fiche - Boiler space heaters Tab.10 Product fiche for boiler space heaters Potterton Assure System Seasonal space heating energy efficiency class (Prated or Psup) Rated heat output Seasonal space heating energy efficiency Annual energy consumption...
12 Appendix 12.2 Package fiche - boilers Fig.14 Package fiche for boilers indicating the space heating energy efficiency of the package Seasonal space heating energy effi ciency of boiler ‘I’ Temperature control Class I = 1%, Class II = 2%, Class III = 1.5%, Class IV = 2%, Class V = 3%, Class VI = 4%, from fi...
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(1) The intermediate values are calculated by linear interpolation between the two adjacent values. (2) Prated is related to the preferential space heater or combination heater. Tab.12 Package efficiency Potterton Assure System Temperature control X Temperature control Y 7678872 - Draft A - 22052017...
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Baxi Customer Support 0344 871 1545 Opening hours Monday - Friday, 8.00am-6.00pm Weekends and Bank Holidays, 8.30am-2.00pm Please note calls may be recorded for training and monitoring purposes baxi.co.uk Register now to activate your warranty: www.baxi.co.uk/registration For the warranty to be maintained, please make sure... Benchmark checklist is completed Warranty is registered within 30 days The boiler has an annual service...
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