Diagnostic Procedure
1.
Ensure the shower pull cord / isolator switch is in the OFF position, then turn ON the pull
cord / isolator switch.
2.
Start the shower & observe light fault indication (if any) & refer to Error Codes to determine
failure and rectify.
Note! If the shower operates normally run the unit for at least 5 minutes at showering
temperature and ensure the temperature remains stable.
3.
Turn the shower off at the Start / Stop Button & observe 'phased shutdown'. DO NOT
isolate the power at the pull cord / isolator switch until the water flow stops.
4.
Show the user the correct start / stop procedure and general operation of the shower.
Advise user that isolating the shower before the flow has stopped may damage the shower.
Error Codes
Status
Light
Indication
Flashing Red
Flashing
Red/Yellow
Flashing
Red/Blue
1306246-W2-A
On/Off
Error
Light
Code
Indication
Flashing
Off
Off
Flashing
Off
Flashing
On
Possible Cause/Rectification
1. Check isolator valves are fully open.
2. Clean / replace filter, refer to section:
A
'Maintenance'.
3. Check Hose / showerhead is not blocked.
Flex Extra models only -
Check the Bluetooth transformer is switched
on, should there be a Flashing Blue Light this
indicates loss of connection between the shower
B
and transformer.
Turn the shower off and back on, if problem
persist, the transformer maybe too far away
from the shower or obstacles between may be
reducing the signal range.
C
Replace the Heater Tank.
Press the blue button on top of the valve
D
assembly to purge the hot water out of the
heater tank.
Replace the valve assembly.
E
Check Installation - The inlet temperature
F
may be too hot.
Replace the front cover assembly.
G
28
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