Contents 1 Working on your computer..........................6 Safety instructions................................6 Before working inside your computer..........................6 Turning off your computer — Windows 10........................7 After working inside your computer..........................7 2 Removing and installing components......................8 Screw size list..................................8 Recommended tools................................8 Secure Digital (SD) Card..............................
Page 4
Display options................................19 Identifying display adapter............................19 Changing the screen resolution..........................19 Connecting to external display devices........................20 Camera features................................20 Identifying the camera in Device Manager on Windows 10..................20 Starting the camera..............................20 Starting the camera application..........................21 Hard drive..................................22 Storage options................................22 Identifying the storage device in the BIOS......................
Page 5
System and setup password............................46 Assigning a system password and setup password....................46 Deleting or changing an existing system and/or setup password................47 6 Troubleshooting............................48 Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................48 Running the ePSA diagnostics..........................48 Diagnostic LED................................. 48 7 Contacting Dell............................50 Contents...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Screw size list Table 1. Latitude 5289 - Screw size list Component M2.5 x 5 M2.0 x 2 M2.0 x 3 M2.0 x 4L...
Removing the Secure Digital (SD) Card Follow the procedure in Before working inside your computer. Press in on the Micro SD card to release it from the computer. Slide the Micro SD card out of the computer. Installing the Secure Digital (SD) Card Slide the Micro SD into the slot until it clicks into place.
Page 10
Use a plastic scribe to pry the base cover from the recesses and lift the base cover from the computer. NOTE: The recesses are located near the hinges at the rear side of the computer. Removing and installing components...
Installing the base cover Align the base cover tabs to the slots on the edges of the computer. Press the edges of the cover until it clicks into place. Tighten the M2.5 x 5.0 captive screws to secure the base cover to the computer. Follow the procedure in After working inside your computer.
Replace the M 2 x 4L screws to secure the battery to the computer. Install the: base cover SD card Follow the procedure in After working inside your computer. PCIe Solid State Drive (SSD) Removing the NVMe SSD card Follow the procedure in Before working inside your computer.
Replace the M2.0 x 3.0 screws to secure it the SSD thermal bracket. Install the: battery NOTE: If you have not removed the battery, you must connect the battery cable to the system board. base cover MicroSD card Follow the procedure in After working inside your computer.
Installing the WLAN card Insert the WLAN card into the connector on the system board. Connect the WLAN cables to the connectors on the WLAN card. Place the metal bracket and replace the M2.0 x 3.0 screw to secure WLAN card to the computer. Install the: battery NOTE:...
Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. Processors Latitude 5289 is shipped with any of the following processors: • Intel Core i3-7100U processor (3M Cache, 3.90 GHz) •...
Figure 1. Processor Verifying processor usage in task manager Right click on the desktop. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. Verifying processor usage in resource monitor Right click the desktop.
Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Click Open Resource Monitor. Chipset The chipset is integrated on the processor. Identifying chipset in device manager on Windows 10 NOTE: The Chipset information displayed is a generic image and may be different from what is displayed.
Memory features Memory is integrated on the system board and it cannot be replaced as a module. Latitude 5289 supports the following memory configurations: • 16 G 1866 MHz LPDDR3 • 4 G 1866 MHz LPDDR3 • 8 G 1866 MHz LPDDR3 Verifying system memory in setup Turn on or restart your tabletnotebookdesktop.
Testing memory using ePSA Turn on or restart your computer. Press F2 to invoke the ePSA diagnostics. The PreBoot System Assessment (PSA) starts on your computer. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn off the computer and try again.
Connecting to external display devices Follow these steps to connect your computer to an external display device: Ensure that the projector is turned on and plug the projector cable into a video port on your computer. Press the Windows logo+P key. Select one of the following modes: •...
Starting the camera application Tap or click the Windows button and select All apps. Select Camera from the apps list. If the Camera App is not available in the apps list, search for it. Technology and components...
Identifying the storage device in the BIOS Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1 features are as follows: • Higher transfer rates (up to 5 Gbps) • Increased maximum bus power and increased device current draw to better accommodate power-hungry devices •...
Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better.
HDMI 1.4 Features • HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled devices without a separate Ethernet cable • Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system, eliminating the need for a separate audio cable •...
Technical specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
Ports and connector specifications Feature Specification Audio • Universal audio jack • Volume buttons Video HDMI 1.4 • One USB 3.1 Gen 1 • One USB 3.1 Gen 1 with PowerShare • Two USB 3.1 Gen 1 with Type-C Memory card reader Micro SD 4.0 Universal Subscriber Identity Module (uSIM) card-WWAN...
Feature Specification • 90 W—0.291 kg (0.641 lb) Dimensions—45 W • Height—22 mm (0.87 inch) • Width—55 mm (2.17 inches) • Depth—87 mm (3.42 inches) Dimensions—65 W • Height—99 mm (3.90 inches) • Width—66 mm (2.60 inches) • Depth—22 mm (0.87 inch) Dimensions—90W •...
Feature Specification Voltage 7.6 VDC Life span 300 discharge per charge cycles 60 WHr Long Life Cycle Polymer Battery: Length 238 mm (9.37 inches) Width 95.9 mm (3.78 inch) Height 5.7 mm (0.22 inch) Weight 270 g (0.6 lb) Voltage 7.6 VDC Life span 300 discharge per charge cycles...
Page 33
Altitude— Specifications maximum Operating 0 m to 3048 m (0 to 10,000 ft) 0° to 40°C (32° to 104°F) Non-operating 0 m to 10668 m (0 to 35,000 ft) Airborne G2 or lower as defined by ISA S71.04–1985 contaminant level Technical specifications...
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
• Onboard NIC • USB optical drive (if available) • UEFI Boot: • Windows Boot Manager • Other Options: • BIOS Setup • BIOS Flash Update • Diagnostics • Change Boot Mode Settings Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system.
Option Description • Diskette Drive • Internal HDD • USB Storage Device • CD/DVD/CD-RW Drive • Onboard NIC Boot sequence • Windows boot manager options • WindowsIns Boot list options • Legacy • UEFI—selected by default Advanced Boot This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled. Options Enable Attempt Legacy Boot is disabled by default.
Page 37
The options are: • Enable Boot Support—enabled by default • Enable the Thunderbolt ports • Always Allow dell docks—enabled by default • Enable External USB Port—enabled by default • Enable Thunderbolt Boot Support • Enable Thunderbolt (and PCIE behind TBT) Preboot •...
Option Description • 10 sec—enabled by default • 15 sec • 30 sec • 1 min • 5 min • 15 min • Never Touchscreen It controls whether the screen is enabled or disabled. This option is enabled by default. Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system.
Page 39
Option Description Password Allows you to specify the minimum and max password lengths of the Administrator and System passwords. Configuration • min-4—by default, if you want to change you can increase the number • max-32—you can decrease the number Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set.
Option Description • Enabled—enabled by default • One Time Enable • Disable Default setting: Enable Admin Setup Allows you to prevent users from entering Setup when an Administrator password is set. Lockout Default Setting: This option is enabled Master password This option is not enabled by default lockout Secure Boot screen options...
This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed during Standby, the system setup removes power from all the USB ports to conserve battery power. • Enable USB Wake Support • Wake on Dell USB-C dock Default setting: The option is disabled. System setup...
Page 42
• Adaptive—enabled by default Configuration • Standard—Fully charges your battery at a standard rate. • ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default. • Primarily AC use • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
Option Description Type-C connector • 7.5 Watts power • 15 Watts—enabled by default POST behavior screen options Option Description Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters. Default setting: Enable Adapter Warnings Keypad Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
Option Description • 10 seconds Security audit • Disable display of security audit display—not enabled Full Screen Log • Enable Full Screen Logo—not enabled Warnings and errors • Prompt on warnings and errors—enabled by default • Continue on warnings • Continue on warnings and errors Manageability Option...
Option Description • WLAN/WiGig • Bluetooth All the options are enabled by default. NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or disabled independently. Wireless Device Allows you to enable or disable the internal wireless devices. Enable •...
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Restart the computer. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.
The Security screen is displayed. Select System Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. •...
Running the ePSA diagnostics Power-on the computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed.
Page 49
The system will not shutdown when displaying the Diagnostic Error Codes. Diagnostic Error Codes will always supersede any other use of the LED. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed: Table 3.
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.
Need help?
Do you have a question about the Latitude 5289 and is the answer not in the manual?
Questions and answers