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Table of Contents
Related Manuals for Vectron POS Touch 12
Summary of Contents for Vectron POS Touch 12
- Page 1 V E C T RON S Y S T EMS P O S Touch 12 P O S Touch 12 II P C T Use r m a n u a l...
- Page 3 Your Vectron dealer Stamp Date: 2017-02-03 © 2017 by Vectron Systems AG Subject to error and technical modification Manufacturer Vectron Systems AG Willy-Brandt-Weg 41 48155 Muenster, Germany www.vectron-systems.com Vectron Leading in POS Technology...
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Page 5: Table Of Contents
POS Touch 12 II PCT POS system ..........26 5.3. Power supply Vectron PS60 or PS 61........28 5.4. Vectron POS software (POS Touch 12)........29 5.5. Vectron POS software (POS Touch 12 II PCT) ......29 Starting ................31... - Page 6 POS Touch 12 set up ..............31 6.1.1. Selecting the setup site for POS Touch 12 ......31 6.1.2. Connecting the POS Touch 12 to the power supply ....32 6.1.3. Connecting devices to the POS Touch 12 ....... 32 6.2.
- Page 7 Touchpen Vectron PCT .............. 72 16. Other Vectron products ............ 73 16.1. Stationary Vectron POS systems ..........73 16.1.1. Vectron POS Touch 15, POS Touch 15 PCT, POS Touch 15 II PCT ..............74 16.1.2. Vectron POS Vario II ..............75 16.1.3.
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Page 9: Important Information
End users of the POS Touch 12. 1 . 2 . D e a l e r su p p o r t Your specialist retailer has programmed the POS Touch 12 for you and is your contact partner for questions concerning the programming. -
Page 10: Scope Of Delivery
Power supply Power supply Power supply Vectron PS60 Vectron PS61 Vectron PS61 Operator lock Vectron L10 with four operator keys Two covers each for the SD-card- and SIM- card slot Power cord Vectron POS software with licence Notes on safety and installation... -
Page 11: Terms, Signs And Signals
S afe t y - re l a te d i nfo r m a ti o n These instructions contain introductory safety information and specific warnings for your POS Touch 12 system . 2 .1 .1 . Wa r n i n g s A SIGNAL WORD Type and source of danger. -
Page 12: Signal Words
NOTICE The signal word „NOTICE“ indicates a danger which could result in material damage if it is not avoided. 2 . 2 . N otes This sign refers to information that can be helpful when operating your POS Touch 12. -
Page 13: Notes On Safety
A DANGER Deadly shock caused by damaged POS system components. Disconnect the mains cable from the power grid in case of damage. Contact your Vectron specialist retailer if POS system components are damaged. A CAUTION Pinching of fingers when aligning the screen. - Page 14 Protect the programming and programming functions with passwords. Your Vectron specialist retailer will support you should you have questions on programming or will program the POS system according to your requirements. Damage of touch screen caused by unsuitable objects.
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Page 15: Device Description
4. De v ic e de s cr ip t ion 4 .1 . I nte n d e d u s e The POS Touch 12 is a mobile POS system for order taking and payment. The POS Touch 12 may be used under ambient conditions as defined in chapter 5 “Technical data”... -
Page 16: Pos Touch 12 Pos System
P O S T OuC h 12 II P C T 4 . 2 . P OS To u ch 12 P OS sys te m 4 . 2 .1 . Fro nt v i ew Fig. 1: POS Touch 12 front view Pos. Designation... -
Page 17: Rear View
4 . 2 . 2 . Re a r v i ew Fig. 2: Rear view Pos. Designation Description On/Off key Loudspeaker Port cover locking Port cover Cover for ports and interfaces (see in chapter 4.2.3 “Ports and interfaces” on page 18). Customer display This cover can be removed to port cover... -
Page 18: Ports And Interfaces
P O S T OuC h 12 P O S T OuC h 12 II P C T 4 . 2 . 3 . P o r t s a n d i nte r fa ces Fig. 3: Ports and interfaces Pos. -
Page 19: Dimensions Incl. Foot S420 (In Mm And Inch)
4 . 2 . 4 . D i m e n si o n s i n cl . fo o t S 4 20 ( i n m m a n d i n ch) (9.8") (12.1") (9.8") (12.4") (10.6") Fig. 4: POS Touch 12 Dimensions incl. foot S420 (in mm and inch) -
Page 20: Dimensions Incl. Foot S500 (In Mm And Inch)
4 . 2 . 5 . D i m e n s i o n s i n cl . fo ot S5 0 0 ( i n m m a n d i n ch) (12.1") (7.9") (11.6") (12.1") (13.8") (7.9") Fig. 5: POS Touch 12 Dimensions incl. foot S500 (in mm and inch) -
Page 21: Dimensions Incl. Wall Mount (In Mm And Inch)
4 . 2 . 6 . D i m e n si o n s i n cl . wa l l m o u nt ( i n m m a n d i n ch) (12.1") (2.1") (0.8") (4.1") (4.9") (5.7") Fig. 6: POS Touch 12 incl. wall mount (in mm and inch) -
Page 22: Power Supply Ps60
Fig. 7: Power supply PS60 Pos. Designation Description Power supply plug The power supply plug is put into the power connector of the POS Touch 12. Panel connector Panel connector for cable cou- pler. Label Product designation and serial number. -
Page 23: Power Supply Ps61
Fig. 8: Power supply PS61 Pos. Designation Description Power supply plug The power supply plug is put into the power connector of the POS Touch 12. Panel connector Panel connector for cable cou- pler. Label Product designation and serial number. -
Page 24: Mains Cable
The safety plug may differ from the image. 4 . 6 . Ve c tro n P OS s of t wa re The functions that can be used with the installed Vectron POS software depend on the software version and the programming. -
Page 25: Technical Data
5. Technic al da t a 5 .1 . P OS To u ch 12 P OS sys te m Technical data of the POS Touch 12 POS system Display diagonal 307 mm (12.1") Display type TFT-LCD Display backlight LED backlight Display size (active) 246 x 184.5 mm... -
Page 26: Pos Touch 12 Ii Pct Pos System
With wall mount: approx. 4.3 kg Certified 5 . 2 . P OS To u ch 12 I I P C T P OS sys te m Technical data of the POS Touch 12 II PCT POS system Display diagonal 307 mm (12.1") - Page 27 Technical data of the POS Touch 12 II PCT POS system Audio socket 3.5 mm jack; stereo; for loudspeaker SD-card slot For SD-cards up to 4 GB and SDHC- cards up to 32 GB SIM card slot For standard Mini SIM cards (25 x 15mm).
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Page 28: Power Supply Vectron Ps60 Or Ps 61
P O S T OuC h 12 II P C T 5 . 3 . P owe r su p p l y Ve c tro n P S 6 0 o r P S 61 Technical data of power supply Vectron PS60 or Vectron PS61... -
Page 29: Vectron Pos Software (Pos Touch 12)
POS system. Please con- tact your Vectron dealer to assist you with your special requirements. 5 . 5 . Ve c tro n P OS s of t wa re (P OS To u ch 12 I I P C T ) - Page 30 The availa- ble functions also depend on the used software version and the program- ming of the POS system. Please con- tact your Vectron dealer to assist you with your special requirements.
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Page 31: Starting
6 .1 .1 . S e l e c ti n g th e s e tu p s i te fo r P OS To u ch 12 • Set up the POS Touch 12 in a well ventilated room with a temperature of between 0 and 40°C. -
Page 32: Connecting The Pos Touch 12 To The Power Supply
• Insert the earthing-pin plug of the mains cable in a socket. 6 .1 . 3 . Co n n e c ti n g d ev i ces to th e P OS To u ch 12 Your Vectron specialist retailer will be glad to inform you on available peripher-... -
Page 33: Aligning The Screen
6 . 2 . Al i g n i n g th e s cre e n A CAUTION Pinching of fingers when aligning the screen. The gap between the screen housing and the joint changes during alignment. Do not insert your fingers between the screen housing and the joint. -
Page 34: Operation
Swi tch i n g o n a n d of f th e P OS To u ch 12 7.1 .1 . Swi tch i n g o n th e P OS To u ch 12 If the POS Touch 12 was started as described in chapter 6 “Starting” on page 31 you can switch it on. -
Page 35: Switching Off The Pos Touch 12
7.1 . 2 . Swi tch i n g of f th e P OS To u ch 12 • Shortly press the on-/off key to switch off the POS Touch 12. 7.1 . 3 . P OS To u ch 12 re b o ot •... -
Page 36: User Interface
POS Touch 12 for you and is your contact partner for questions concerning the programming. After having started and switched on the POS Touch 12 your POS system is ready for data input. NOTICE Damage of touch screen caused by unsuitable objects. -
Page 37: Registration Surface
7. 2 .1 . Re g i s tra ti o n su r fa ce Fig. 12: Registration surface Pos. Designation Description Main groups Food or drinks. Departments Subgroups of the respectively se- lected main group. Scrolling in PLU selection Button <... - Page 38 P O S T OuC h 12 P O S T OuC h 12 II P C T Pos. Designation Description Status display 4-column display: signed-in opera- tor /advertising text (adjustable)/ date/time. Receipt-, invoice- Display of various booking data. and GC display Balance display The balance display shows the sum of current PLUs on a receipt in field...
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Page 39: Payment Interface
7. 2 . 2 . Pay m e nt i nte r fa ce Fig. 13: Payment interface Pos. Designation Description Media Media are for example cash- and credit card payment. Button "GC Moving all PLUs to another guest move" check Button "GC split"... -
Page 40: Sign In/Out At Pos Touch 12
P O S T OuC h 12 P O S T OuC h 12 II P C T 7. 3 . Si g n i n /o u t a t P OS To u ch 12 You can program two types of operator sign in. If you have an operator key that you want to use for sign in continue reading in chapter 7.3.2 “Sign in via operator key”... -
Page 41: Sign In Via Operator Key
Every operator key has a unique number. The number of your operator key is stored in the operator administration. The Vectron POS software recognizes by means of this assignment which operator signs in to the POS system and activates the programmed operator rights. -
Page 42: Working With Guest Checks (Gc)
P O S T OuC h 12 P O S T OuC h 12 II P C T 7. 4 . Wo r ki n g wi th g u es t ch e ck s (G C) The GC function serves for invoicing groups or single persons. 7. -
Page 43: Booking Plus To A Gc
7. 4 . 2 . B o o ki n g PLUs to a G C • Open the GC that you want to finalize as described in chap- ter 7.4.1 “Opening a guest check” on page 42.Select the main group food or the main group drinks. •... -
Page 44: Finalizing A Gc
P O S T OuC h 12 P O S T OuC h 12 II P C T 7. 4 . 4 . F i n a l izi n g a G C Various media are available for finalization. You can select for example cash- or credit card payment. -
Page 45: Separate Invoicing Of Groups Or Single Persons
7. 4 . 4 . 2 . O th e r m e d i a • Open the GC that you want to finalize as described in chapter 7.4.1 “Opening a guest check” on page 42. • Press the <Media> button The payment interface appears •... -
Page 46: Splitting Single Plus To Another Guest Check
P O S T OuC h 12 P O S T OuC h 12 II P C T 7. 4 . 6 . S p l i t ti n g s i n g l e PLUs to a n o th e r g u es t ch e ck The GC split function can only be carried out if all PLUs of the GC have been booked. -
Page 47: Moving All Plus To Another Guest Check
7. 4 .7. M ov i n g a l l PLUs to a n o th e r g u es t ch e ck The GC move function serves for transferring all PLUs of one guest check to another. The GC split function can only be carried out if all PLUs of the GC have been booked. -
Page 48: Working With Hold Buffers
P O S T OuC h 12 P O S T OuC h 12 II P C T 7. 5 . Wo r ki n g wi th h o l d b u f fe r s The hold buffer function allows several operators to work simultaneously at one POS system. -
Page 49: Print Data Server
Orders that you enter to your POS Touch 12 can be printed automatically in the kitchen for example. After the payment the POS system can print the invoice automatically at the... -
Page 50: Service And Maintenance
A DANGER Deadly shock caused by penetrating liquids. Do not open the Vectron POS Touch 12 or the power supply. Prior to cleaning the POS Touch 12 switch it off as described in chapter 10 “Shutdown” on page 55. NOTICE Aggressive cleansers can damage the housing surface. -
Page 51: Contacting The Customer Service
8 . 2 . Co nt a c ti n g th e cu s to m e r s e r v i ce Your Vectron dealer will answer your questions concerning the POS Touch 12 and peripherals and will support you with configuration and operation. -
Page 52: Errors, Possible Reasons And Troubleshooting
The touchscreen is Contact your Vectron not calibrated. dealer. The Vectron POS Reboot the software has a mal- POS Touch 12 as de- function. scribed in chapter 7.1.3 “POS Touch 12 reboot” on page 35. - Page 53 Press the On/Off key does not display is switched off. as described in chapter anything. 7.1.1 “Switching on the POS Touch 12” on page The screen saver is Touch the screen with active. the stylus or with a finger. The Vectron POS...
- Page 54 Possible reasons Troubleshooting The sound repro- Loudspeakers are Adjust the volume. duction of the connected to the POS Touch 12 does audio port but the not work. volume is too low. The sound repro- Contact your Vectron duction was neither dealer.
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Page 55: Shutdown
10. Shu t do w n Shut down the POS Touch 12 if you do not use it for a longer time. • Shortly press the on-/off key to switch off the POS Touch 12. Fig. 14: Switching off the POS Touch 12 •... -
Page 56: Disposal
The legal take-back obligation applies for devices that were put on the market after 13 August 2005. In addition, Vectron Systems AG extends this obligation to all devices that have been put on the mar- ket as of 1 January 2004. -
Page 57: Glossary
Icon Pictograph used in graphical user interfaces. When touching or clicking on icons you call functions of the Vectron POS software. Liquid Crystal Display Point Of Sale In this context the POS system station. Registration surface Surface that is displayed on the screen. - Page 58 P O S T OuC h 12 P O S T OuC h 12 II P C T Term Definition Payment interface Surface that is displayed on the screen. Here you can make payments using different media. Z-report Final report where the data is deleted from the booking memory.
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Page 59: Icons
By touching the buttons on the screen of you call functions or select PLUs. This chapter lists the icons integrated in POS software and explains their meaning. Furthermore, you can load additional icons. Icon Meaning Icon Meaning Vectron POS Cursor left Centred Cursor right Left-aligned Page up Right- Page down... - Page 60 P O S T OuC h 12 P O S T OuC h 12 II P C T Icon Meaning Icon Meaning Shift Lock Text search Editor Send New record Load Delete re- Save cords Print Network Next record Clear Previous Escape record...
- Page 61 Icon Meaning Icon Meaning Inhouse Void Void last No invoice entry Operator Manager functions GC 0 only Open opera- GC split tor GCs Seat number Transfer GC GC move Invoice Table map Enter GC Load invoice text Recall X-reports invoice Invoice copy Z-reports Seat split...
- Page 62 P O S T OuC h 12 P O S T OuC h 12 II P C T Icon Meaning Icon Meaning Table reser- Subtotal vation Department Deposit Department Paid out Operator Cash report Receipt on Media Receipt off Cold drinks Data input Hot drinks Print format...
- Page 63 Icon Meaning Drinks Main cours- Desserts Pizza Spirits Starters Wine Vegetables Salad...
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Page 64: Eu Declaration Of Conformity
Stationary POS system Vectron POS Touch 12, Type designation POS Touch 12 II PCT The manufacturer declares that the above designated product con- sistent with directive 2001/95/EC complies with the fundamental standards on electrical and electronic products as stipulated in the directives of the European Council. -
Page 65: Accessories
15. Ac c e s s or ie s At this point we would like to inform you about the accessories you can purchase for the POS Touch 12. For more information and the technical data for accessories please see the website at www.vectron- systems.com. -
Page 66: Operator Lock L21 T15/T12
P O S T OuC h 12 P O S T OuC h 12 II P C T 15 .1 . 2 . O p e ra to r l o ck L 21 T15/ T12 Fig. 16: Operator lock L21 T15/T12 15 .1 . -
Page 67: Operator Lock Vectron L10
15 .1 . 4 . O p e ra to r l o ck Ve c tro n L10 Fig. 18: Operator lock Vectron L10 15 .1 . 5 . O p e ra to r l o ck Ve c tro n L 21 Fig. -
Page 68: Customer Displays
The customer display Vectron C56 is mounted to the screen housing of the POS system or to a stand. The Vectron C56 has a screen diagonal of 13.16 cm (5.2“), for display of 2 x 20 characters. On the customer display you can show texts and graphics. -
Page 69: Customer Display Vectron C75
The customer display Vectron C75 has a screen diagonal of 17.78 cm (7“). On the customer display you can show texts and graphics. The Vectron C75 has a resolution of 800 x 480 pixels. Fig. 22: Customer display Vectron C75... -
Page 70: Customer Display Vectron C100
The images can also be shown as slide show. Furthermore, event-related campaigns/texts can be released on the display. The Vectron C100 can be connected directly to the stationary POS systems Vectron POS Mini II, Vectron POS Vario II, Vectron POS Touch 12 and Vectron POS Touch15. -
Page 71: Extension Cable Vectron Ps60
15 . 4 .1 . Ve c tro n s t y l u s The Vectron stylus serves for entering data via the touch- screen of POS Touch 12. The Vectron stylus is made from plastic. The Vectron touch pen cannot be used at the Vectron POS Touch 12 II PCT! Fig. -
Page 72: Multifunction Stylus
The multifunction stylus has an integrated ball pen refill. You can switch between write- and touch function by turning the casing. The Vectron touch pen cannot be used at the Vectron POS Touch 12 II PCT! Fig. 26: Multifunction stylus 15 . -
Page 73: Other Vectron Products
16. O t her Vec t r on pr oduc t s Here we would like to inform you about additional Vectron products. For more information and the technical data for Vectron products please see the website at www.vectron-systems.com. For questions concerning our products please contact your Vectron dealer. -
Page 74: Vectron Pos Touch 15, Pos Touch 15 Pct, Pos Touch 15 Ii Pct
16 .1 .1 . Ve c tro n P OS To u ch 15 , P OS To u ch 15 P C T, P OS To u ch 15 I I P C T Vectron POS Touch 15 has a 38.1 cm display (15“). Data is entered via touch screen. -
Page 75: Vectron Pos Vario Ii
16 .1 . 2 . Ve c tro n P OS Va r i o I I Vectron POS Vario II has a 307 mm display (12,1“). Data is entered either via the flat keyboard or via touch screen. Fig. 28: Vectron POS Vario II... -
Page 76: Vectron Pos Mini Ii
16 .1 . 3 . Ve c tro n P OS M i n i I I Vectron POS Mini II POS Mini II has a 178 mm display (7“). Data is entered either via the flat keyboard or via touch screen (when using the software light licence, data input is made exclusively via keyboard). -
Page 77: Mobile Vectron Pos Systems
16 . 2 .1 . Ve c tro n P OS M o b i l e P ro I I I The Vectron POS MobilePro is a robust and completely water- tight mobile POS system that is suitable for indoor- and outdoor use. -
Page 78: Software
The new ECR app for hospitality professionals is so easy to operate that you will be familiar with all the functions within minutes. At the same time the app provides you all the com- fort you require for mobile cashing. Abb. 2: Vectron Mobile App... -
Page 79: Vectron Commander
16 . 3 . 2 . Ve c tro n Co m m a n d e r The Commander is the communication- and evaluation soft- ware for Vectron POS systems. You can use the software on computers with operating system Microsoft® Windows®. -
Page 80: Vectron Journal Tool
16 . 3 . 3 . Ve c tro n J o u r n a l To o l Vectron Journal Tool is a tool for evaluation, archiving and analysis for the POS system‘s journal data that was read by means of the Vectron Commander.
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