Troubleshooting - BedJet 6002NA V1 User Manual

USER MANUAL – MODELS 6002NA/V1/V2/ & 7002xx
QUESTIONS? EMAIL US AT INFO@BEDJET.COM OR CALL 401-404-5250
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Troubleshooting

Use this guide to address problems with your BedJet Product. If problems cannot be resolved, please
contact Customer Service at info@bedjet.com or +1.401.404.5250. Do not return any product requiring
service without first obtaining Return Authorization Number (RMA) and shipping instructions.
BedJet Audible Notifications – What does the BEEP mean?
Issue
1 Beep 
BedJet switched on
 Cooling/heating mode ON command
received from the remote control or App

Air Flow increase/decrease command
received from remote control or App
2 Beeps 
Cooling/heating mode OFF command
received from the remote control or App
3 Beeps
 Remote control learning/pairing function
has been successfully accomplished
4 Beeps 
User is over-cycling the Turbo-Heat mode
by running it more than 10 minutes out of
every 30 minutes. This over-cycling is
caused by turning the Turbo-Heat back on
over and over again after shutoff, or
constantly advancing the auto-shutoff
timer.
5 Beeps 
A system monitoring error has occurred

The BedJet will be non-functional until
resolved
 CHECK POWER LED FOR BLINKING LIGHT,
THE # OF BLINKS IN SEQUENCE WILL BE
AN ERROR CODE.
Revision 1.6 www.bedjet.com
Indication Recommendation

This is normal operation

This is normal operation
 This indicates successful learning/pairing
of a remote control to the BedJet
 Remote control has not been learned if 3
beeps are not made

Follow the instructions on Turbo-Heat
mode. Stop trying to over-cycle this
setting. While the BedJet machine can
handle operating in this mode
continuously, over-cycling will not be
comfortable for a person in the bed due
to the very high levels of warming.

See diagnostic table below

Call BedJet technical support after
checking Power LED for blinking light
error code (count the blinks)
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