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Error Codes
Message
17
What It Means
•
The sample is too small
•
There may be a problem
with the test strip
•
Meter error
•
Very low blood glucose
lower than 20 mg/dL
www.AbbottDiabetesCare.com
What To Do
1. Follow your healthcare professional's advice to
treat low blood glucose if you have symptoms
such as:
•
Weakness
•
Sweating
•
Confusion
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
•
Shakiness
•
Headache
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Need help?
Do you have a question about the FreeStyle Lite and is the answer not in the manual?
Questions and answers
How to remove ER 4 messages
To remove the ER 4 message on the Abbott FreeStyle Lite meter:
1. Perform a control solution test using a new FreeStyle Lite test strip.
2. If the control solution test result is within the range printed on the test strip vial, retry with a new test strip and a blood sample.
3. If the control solution test fails again or the error persists, contact Customer Care at 1-888-522-5226.
This answer is automatically generated