Copyright and Trademarks Copyright Copyright 2017 Océ. Illustrations and specifications do not necessarily apply to products and services offered in each local market. No part of this publication may be reproduced, copied, adapted or transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, optical, chemical, manual, or otherwise, without the prior written permission of Océ.
Notes for the readerfor hardware products....................10 Available documentation..........................12 Chapter 2 Explore the print system....................15 Printer working area (footprint)........................16 Main hardware parts............................20 The Océ ColorWave 900.......................... 20 Front view............................20 Rear view............................21 Top view............................. 22 Print surface............................23 User panel............................25 Optional finishing devices........................26...
Page 4
Contents Chapter 5 Configure the print system....................79 Introducing Océ Express WebTools......................80 Set another language for Océ Express WebTools..................82 Change the language settings in Internet Explorer..................83 Change the language settings in Mozilla Firefox..................84 Change the language settings in Google Chrome..................85 Change the value of a setting........................86 Log in as an authorized user.........................
Page 5
Contents The Smart Inbox in the Jobs tab.........................139 Create and open a Smart Inbox........................141 Close or delete a Smart Inbox........................143 The job states..............................144 Configure the job management settings....................145 Change the job priority at the user panel....................146 Pause or resume print jobs at the user panel.................... 148 Chapter 7 Print jobs..........................149 Use Océ...
Page 6
Contents Chapter 10 Troubleshooting......................259 Solve problems with jobs..........................260 Solve print quality issues..........................261 Multiple thin lines with missing colors....................261 Thick band with missing colors (20 mm)..................... 263 Missing colors in paper feed direction....................264 Lines with missing colors followed by a large spot................266 Bands of polluted colors in paper feed direction................
About the product About the product The Océ ColorWave 900 is a productive large format single-pass color inkjet printer. The main components of the Océ ColorWave 900 print system Component Description / Function The Océ ColorWave 900 The Océ ColorWave 900 creates the printed output.
The settings in Océ Express WebTools can be configured and managed to enable the optimal performance of the Océ ColorWave 900. You can view all the settings in Océ Express WebTools but when you want to change the value of a setting, a message appears.
Names of options to be used in a fixed order Safety symbols Before you use this product, make sure you read and understand the safety information that http://downloads.oce.com belongs to the product. Find the safety information on . Also be sure to follow all warnings and instructions marked on the product.
Page 11
Notes for the reader Symbol Type of symbol Indicates CAUTION Laser beam Indicates a caution concerning operations that may lead to in- jury to persons if not performed correctly. To use the ma- chine safely, always pay attention to these cautions. IMPORTANT Indicates operational requirements and restrictions.
Available documentation Documentation Availability User Manual - Operation guide • On the download website under the product "http://downloads.oce.com" name ( Available as a PDF file and as an online docu- ment in multiple languages. Online Help - Océ Express WebTools •...
Page 13
Available documentation Documentation Availability Online Help • Embedded in the application Available in multiple languages. Available documentation ONYX Thrive Océ Edition Documentation Availability http://help.onyxgfx.com/thrive/rip-queue/ Online Help • help/ENU/Default.htm Available in US-English. Chapter 1 - Introduction...
Page 14
Available documentation Chapter 1 - Introduction...
Printer working area (footprint) Printer working area (footprint) Océ ColorWave 900 stand-alone The Océ ColorWave 900 requires a floor space / working area of at least 3510 mm x 2360 mm, or 138.3 inch x 93 inch. 3510mm / 138.3”...
Page 17
Océ ColorWave 900 with Océ Dual Tray High Capacity Stacker The Océ ColorWave 900 including Océ Dual Tray High Capacity Stacker requires a floor space / working area of at least 3510 mm x 4260 mm, or 138.3 inch x 167.8 inch.
Page 18
Printer working area (footprint) Océ ColorWave 900 with Estefold 5011/5013 The Océ ColorWave 900 including Estefold 5011/5013 requires a floor space / working area of at least 3647 mm x 4094 mm, or 143.7 inch x 161.3 inch. 3647mm / 143.7”...
Page 19
Printer working area (footprint) Océ ColorWave 900 with Océ Delivery Tray The Océ ColorWave 900 including Océ Delivery Tray requires a floor space / working area of at least 3510 mm x 3800 mm, or 138.3 inch x 149.7 inch.
Main hardware parts Main hardware parts The Océ ColorWave 900 Front view Component Function footboard media drawer Contains a maximum of 2 media rolls per me- dia drawer. ventilation cover front cover Gives access to the media path in case of a media jam.
Rear view Rear view Component Function lower back cover Gives access to the print engine electronics. positioning plate for a finishing device Only available in case a finishing device is at- tached to the printer. power supply power switch controller compartment Gives access to the rear side of the controller.
Top view Top view Component Function top cover Gives access to the print unit. maintenance tray cover Gives access to the maintenance tray and al- lows to open the top cover. Chapter 2 - Explore the print system...
Print surface Print surface Component Function platen area printhead service station The printhead service station can have 3 posi- tions: The capped position, to prevent the ink in the printheads from drying. The printing / platen position, the normal position during printing and cleaning ac- tivities.
Page 24
Print surface Component Function wiper roller Wipes the ink from the printhead. On the user panel the abbreviation MFR (Micro Fibre Roller) can occur. Chapter 2 - Explore the print system...
User panel User panel Parts Function user panel display Touch panel that gives information about the print system, allows you to start print jobs, and enables you to perform user tasks. USB port Allows you to insert a USB device to update your system software.
The front view Component Function controller connection Connects the Océ Dual Tray High Capacity Stacker to the Océ ColorWave 900 controller power switch Turns the Océ Dual Tray High Capacity Stacker on and off. paper input cover Can be opened to remove jammed media.
Page 27
The rear view The rear view Component Function power connection paper output cover (lower delivery tray) Allows you to remove small media or jammed media. paper output cover (upper delivery tray) Allows you to remove small media or jammed media. upper delivery tray Collects the printed output.
Folding devices Folding devices Introduction The printer can be delivered with an external folding device. The Océ ColorWave 900 is compatible with the Estefold 5011/5013. NOTE • A technician is required to install the folding device and configure the system.
Océ Delivery Tray Océ Delivery Tray The Océ Delivery Tray is a flat tray behind the printer. The delivery tray can collect a maximum of 150 prints. NOTE • A technician is required to install the Océ Delivery Tray and configure the system. Chapter 2 - Explore the print system...
Ease of operation Ease of operation The user panel display is a touch screen. You can tap on the buttons on the user panel to access the various functions. The user panel has three main menus. The taskbar at the bottom of the user panel display contains the buttons that give access to the three main menus.
Page 31
Ease of operation Description Function The [System] menu Enables you to define some system settings and access the wiz- ards that assist you to perform maintenance tasks. The [Ink] tab: • gives an overview of the ink supply rate of the ink tanks •...
Page 32
Ease of operation Function Displays the status of the machine, for example [Initializing...] or [Printing:]. Each status message can have a sub-message with additional information. Displays the file name of the current job and the job progress. Displays the operator action. The colors of the vertical status bar at the left-hand side of section 3 indicate the following.
Page 33
Ease of operation Chapter 2 - Explore the print system...
(for example Océ Publisher Express and Océ Publisher Select 2) always overrule the settings defined in Océ Express WebTools. To access Océ Express WebTools enter the IP-address of the Océ ColorWave 900 printer in the web browser of a workstation that is connected to the network.
Consumables Consumables Consumable Description Ink tank The printer uses 5 replaceable ink tanks, 2 black, 1 cyan, 1 yellow, 1 magenta. Each ink tank is designed to deliver 2 litres of ink. The user panel displays a message when you must replace an ink tank.
Status of the printer Status of the printer You can get information about the status of the print system via the user panel or via Océ Express WebTools. System status via the user panel The dynamic bar The dynamic bar is the upper blue part of the user panel. The dynamic bar is always visible, ir- respective of the selected menu.
Page 37
Status of the printer The [Ink] tab Open the [Ink] tab in the [System] menu to get an overview of the status of the ink tanks and the maintenance tray. The [Media] menu or the supplies status button Open the [Media] menu (1) or push the supplies status button (2) to get an overview of the sta- tus of the media.
Page 38
Status of the printer The status light The status light of the user panel also gives you information about the status of the print sys- tem. • A green light indicates that the printer is ready. • A green blinking light indicates that the printer is busy and you are not allowed to open the media drawers.
Page 39
Status of the printer System status via Océ Express WebTools The 'System' tab The system states, the media states, the ink states and the Remote Service states are displayed in the lower right corner of the user panel display (1). Overview of the states icons on page 296.
Page 40
Status of the printer Chapter 2 - Explore the print system...
Connect mains supply and network Connect mains supply and network Procedure IMPORTANT Make sure the power switch [A] is in off position. 1. Plug the mains supply cable into the power connection at the back of the printer [B]. 2. Plug the other side of the mains supply cable into the wall socket. 3.
Page 43
Connect mains supply and network • If you use an Océ Dual Tray High Capacity stacker use connection [D2] Chapter 3 - Getting started...
Switch on and start up Switch on and start up IMPORTANT • Make sure the mains supply cable is plugged in. • Make sure the network cable is plugged in. Connect the mains supply cable and the network cable on page For more information, see Procedure 1.
Page 45
Switch on and start up 4. The start-up window appears. 5. Tap on the user panel display to open the printer user interface application. Chapter 3 - Getting started...
Page 46
Switch on and start up 6. When the system window opens the print system is ready for use. Chapter 3 - Getting started...
Shut down and switch off Shut down and switch off Procedure 1. Tap on the shut down button in the lower right corner of the user panel. NOTE You can also use the [Shut down system] button in the [Setup] tab of the [System] menu.
Page 48
Shut down and switch off 2. Tap on [OK]. 3. or, in Océ Express WebTools select the [Support] - [About] settings and click [Shut down]. IMPORTANT Wait until the wake-up button on the user panel stops blinking. Chapter 3 - Getting started...
Page 49
Shut down and switch off 4. Switch off the power switch at the back of the print system. 5. If applicable, switch off the Océ Dual Tray High Capacity Stacker or the folding device. Chapter 3 - Getting started...
Restart the print system Restart the print system Procedure 1. Tap on the shut down button in the lower right corner of the user panel. 2. Tap on [Restart]. Chapter 3 - Getting started...
Page 51
Restart the print system 3. The start-up window appears. 4. Tap on the user panel display to open the printer user interface application. Chapter 3 - Getting started...
Page 52
Restart the print system 5. When the system window opens the print system is ready for use. Chapter 3 - Getting started...
Define the network settings Define the network settings To define the network settings (Hostname / Speed / IP address) do the following. Procedure 1. On the user panel tap on [System]. 2. Tap on [Setup]. Chapter 3 - Getting started...
Page 54
Define the network settings 3. Tap on [System settings]. 4. The system settings window opens. When you want to change network settings you need to log in as a system administrator. The user name and password are the same as defined in Océ Change the password for authorized users on page Express WebTools (see 88).
Move the printer Move the printer When you want to move the printer to a new location, please contact your local service provider. Chapter 3 - Getting started...
Page 56
Move the printer Chapter 3 - Getting started...
Media drawers Media drawers Component Function roll 1 Roll number 1 is the indicated roll in the upper media drawer. The corresponding roll in the middle drawer is roll number 3. The corresponding roll in the lower drawer is roll number 5. roll 2 Roll number 2 is the indicated roll in the upper media drawer.
Load weight and ergonomic advice Load weight and ergonomic advice CAUTION When lifting and positioning rolls weighing more than 10 kg (22 lb), always use two people. Roll Maximum load weight per position 20 kg 10 kg 10 kg 5 kg Chapter 4 - Media handling...
Page 60
Load weight and ergonomic advice Roll Maximum load weight per position 10 kg 5 kg Chapter 4 - Media handling...
Remove a media roll Remove a media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Do not open the media drawer during the printing process. CAUTION Watch your fingers when you handle the media roll. Procedure 1.
Page 62
Remove a media roll 2. Roll the media back manually, to remove the media from the metal paper guide. 3. Use both hands (as indicated) to lift the roll holder with the media roll and put it on the roll loading station.
Page 63
Remove a media roll 5. Remove the media roll from the roll loading station. Store it in a safe place, so that it cannot fall over or roll away. Chapter 4 - Media handling...
Unpack a media roll Unpack a media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Always write the correct media name inside the core, after you unpack the media roll. This way, you will have the correct media information available if you replace the roll before it is empty and you want to reuse it later,.
Page 65
Unpack a media roll 3. Carefully remove the media roll from the box. 4. If present, remove the other plug and any plastic on the media roll. Chapter 4 - Media handling...
Load a media roll Load a media roll Before you begin Before you load a roll on the printer, make sure your media is enabled. Overview supported media • To get an overview of the supported media types and sizes see types on page 299.
Page 67
Load a media roll NOTE From this point you can also follow the video instruction. After that, proceed with step number 11. https://vimeo.com/user39466477/review/125651854/802173b45d 2. Pull firmly to open the media drawer. 3. Place the new media roll on the roll loading station. 4.
Page 68
Load a media roll 5. Align the roll on the roll holder. Place it on the corresponding media size, with the help of the width indicator. Release the handle of the locking mechanism. 6. Use a knife to carefully cut through the sticker on the media roll. IMPORTANT Attention: Do not remove the sticker, because the remaining glue can cause a paper jam.
Page 69
Load a media roll 7. Use both hands (as indicated) to place the media roll in the media drawer. 8. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. Chapter 4 - Media handling...
Page 70
Load a media roll 9. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. 10. Close the media drawer. The user panel displays the message that new media is detected. NOTE Do not open the media drawer during loading.
Page 71
Load a media roll 12. To cut clean the new media roll and remove the remaining glue of the sticker tap on [Long strip] and then on [OK]. 13. In most cases the printer automatically detects the size of the new media roll. Only when the printer cannot identify the roll size unambiguously, you must select the correct size manually and tap on [OK].
Overview of media related settings Overview of media related settings Introduction It is important to make sure that the media related settings of your system are set to generate an optimal print result. You can set media related settings in the following places. Media related settings Description in Océ...
Define media types and sizes Define media types and sizes In Océ Express WebTools you can define what media types and media sizes your print system supports. NOTE The media types and the media sizes are only editable by the Key operator or Power user. Procedure 1.
• Mixing of colors (system setting, cannot be modified). • Settings for optimal paper handling and runability. When a new media type becomes available that you want your Océ ColorWave 900 to support you need to install the corresponding media profile.
Page 75
A warning message appears to inform you of the consequences for the already submitted jobs. The file is stored on the Océ ColorWave 900 embedded controller. The new file is visible in the media profile list on the [Supplies] - [Media types] tab.
Configure the media request time-out Configure the media request time-out Introduction The user panel displays a message with a media request when the requested media is not available on the printer. • When the [Media request timeout] setting is disabled, the media request will be displayed on the user panel until it is resolved.
Check the media compatibility with folding devices Check the media compatibility with folding devices Not all media types are suitable for folding. To check if a media type is compatible with folding devices do the following. Procedure Overview supported media types on page 299 1.
Page 78
Check the media compatibility with folding devices Chapter 4 - Media handling...
(for example Océ Publisher Express and Océ Publisher Select 2) always overrule the settings defined in Océ Express WebTools. To access Océ Express WebTools enter the IP-address of the Océ ColorWave 900 printer in the web browser of a workstation that is connected to the network.
Page 81
Introducing Océ Express WebTools Description Function The [System] tab Get an overview of the status of your print system and the availa- Status of the printer on page bility of media and ink. (See Chapter 5 - Configure the print system...
Set another language for Océ Express WebTools Set another language for Océ Express WebTools The language setting of the Internet browser you use defines the language of Océ Express WebTools. The following languages are supported: UK English, German, French, US English, Spanish, Dutch, Danish, Italian, Swedish, Norwegian, Finnish, Portuguese, Polish, Hungarian, Czech, Japanese, Simplified Chinese, Traditional Chinese, Russian, and Korean.
Change the language settings in Internet Explorer Change the language settings in Internet Explorer Introduction You can change the language settings for Océ Express WebTools in your preferred browser. NOTE The Internet options may be found under a different menu depending on which version of Microsoft Internet Explorer version you use.
Change the language settings in Mozilla Firefox Change the language settings in Mozilla Firefox Introduction You can change the language settings for Océ Express WebTools in your preferred browser. NOTE It is possible that the options menu is put under a different menu, depending on the Mozilla Firefox version you use.
Change the language settings in Google Chrome Change the language settings in Google Chrome Introduction You can change the language settings for Océ Express WebTools in your preferred browser. When to do NOTE It is possible that the internet options are put under a different menu, depending on the Google Chrome version you use.
Change the value of a setting Change the value of a setting To change the value of a setting in Océ Express WebTools, do the following. Procedure 1. Browse to the settings group you want to change, for example [Preferences] - [Print job defaults] - [Color mode].
Log in as an authorized user Log in as an authorized user To change certain settings, you must log in as an authorized user. There are three user roles: System Administrator, Key Operator and Power User. They have authorization to edit specific groups of settings.
Change the password for authorized users Change the password for authorized users When to do For security reasons it is advised to periodically change the password of the three access modes (Key operator, System administrator, Power user) in Océ Express WebTools. IMPORTANT Handle and store all passwords securely and with care.
Configure the network and security settings Configure the network and security settings Configure the network settings in Océ Express WebTools Introduction Some of the network settings are configured during the installation of your system. When you want to define more network settings, you can do so under the [Preferences] tab. NOTE For more detailed information on network settings, refer to the Océ...
Set the security settings for Microsoft Internet Explorer Set the security settings for Microsoft Internet Explorer Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below.
Set the security settings for Mozilla Firefox Set the security settings for Mozilla Firefox Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below.
Set the link speed and duplex mode Set the link speed and duplex mode Introduction Use Océ Express WebTools to set the transmission speed and duplex mode for your network adapter. NOTE The list of values you can select depends on the network card type. Procedure 1.
Remote security Remote security Introduction By default, the first certificate delivered for the use of HTTPS is an Océ self-signed certificate. To ensure a fully trusted authentication, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools you can generate the certificates.
Generate a new CA-signed certificate Generate a new CA-signed certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
Page 95
Generate a new CA-signed certificate -----END NEW CERTIFICATE REQUEST----- 5. Copy and paste the content of the request in a .csr file (named 'certificate_request.csr' by default). 6. Restart the controller 7. Send the content of this request to the Certification Authority. Chapter 5 - Configure the print system...
Import a CA-signed certificate: Import the root certificate Import a CA-signed certificate: Import the root certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
Import a CA-signed certificate: Import the intermediate certificate Import a CA-signed certificate: Import the intermediate certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
Import a CA-signed certificate Import a CA-signed certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: • Import the root certificate •...
Import a CA-signed certificate: Check and import the root certificate Import a CA-signed certificate: Check and import the root certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
Define default printer and print settings Define default printer and print settings Introduction The [Preferences] tab contains the default settings to fine-tune the system to optimally fit your company's workflow and processes. Attributes From the [Preferences] tab you can access the following settings groups: The Preferences - System settings on page 100 •...
Page 101
The [Preferences] - [System] settings Chapter 5 - Configure the print system...
The [Preferences] - [Connectivity] settings The [Preferences] - [Connectivity] settings The [Preferences] - [Connectivity] settings allow you to install the system in your infrastructure, according to your standards. These settings are configured during installation and do not need frequent adjustment. You can also define some basic network settings from the user panel on page NOTE...
The [Preferences] - [Print job defaults] settings The [Preferences] - [Print job defaults] settings The values defined in the [Preferences] - [Print job defaults] tab of the Océ Express WebTools are default values for the general system behavior. These settings will be overruled if you change the corresponding job settings in the printer driver, the job submitter or at the user panel.
The [Preferences] - [PDF] settings The [Preferences] - [PDF] settings The [Preferences] - [PDF] settings allow you to define how the print system must handle PDF files. NOTE To get detailed information about a setting you can do the following. •...
The [Preferences] - [PostScript] settings The [Preferences] - [PostScript] settings The [Preferences] - [PostScript] settings allow you to define how the print system must handle PostScript files. NOTE To get detailed information about a setting you can do the following. •...
The [Preferences] - [Other file formats] settings The [Preferences] - [Other file formats] settings The [Preferences] - [Other file formats] settings allow you to define how the print system must handle file formats, other than PDF or PostScript files. NOTE To get detailed information about a setting you can do the following.
The [Preferences] - [Fold] settings The [Preferences] - [Fold] settings Fold settings on The [Preferences] - [Fold] settings allow you to define fold templates (See page 118.) NOTE To get detailed information about a setting you can do the following. •...
View and check the settings View and check the settings Introduction In Océ Express WebTools you can view and check your settings. You can also check which settings are no longer set to the factory default value. Procedure 1. Open the [Preferences] tab. 2.
Save the settings in a file Save the settings in a file Introduction Save the settings and the values that you configured in Océ Express WebTools in a file. Save the settings in a file to duplicate the settings very easily to another printer of the same type. NOTE Not all settings are stored in the settings file.
Load the settings from a file Load the settings from a file Introduction Load the settings and the values for Océ Express WebTools from a file. Load the settings from a file to duplicate them to another printer of the same type. NOTE •...
Restore the factory default settings Restore the factory default settings Introduction Sometimes you want to go back to the initial settings. You can restore the factory default settings in Océ Express WebTools. NOTE Log in as a Key Operator to only restore the Key Operator settings. Log in as a System Administrator to only restore the System Administrator settings.
Configure the finishing settings Configure the finishing settings Select the type of finishing device Procedure 1. Navigate to [Preferences] - [System defaults] - [Finishing]. 2. [Type of finishing device]: select the finishing device that is connected to the external output at the back of the printer.
Define the options for the folding device Define the options for the folding device Introduction Select the type of finishing device on You must first select the type of finishing device, see page 112. In case you have a folding device configured as finishing device ([ Estefold 5011 ] or [ Estefold 5013 (with reinforcement unit)]) you can specify the following options for the folding device.
Embedded fold templates Embedded fold templates Introduction In case you have a folding device configured as finishing device ([ Estefold 5011 ] or [ Estefold 5013 (with reinforcement unit)]) the list below gives an overview of common European fold create a new template on page 117 templates available in the folding device.
Page 115
Embedded fold templates [Name] [ESTE 01 - DIN B 210x297 Same size back] [Description] [DIN B 210x297 Same size back] [Embedded template ID] [Top of folded package when printing portrait] [Top right] [Top of folded package when printing land- [Top left] scape] [Name] [ESTE 02 - DIN C 210x297 Compact]...
Page 116
Embedded fold templates [Name] [ESTE 06 - DIN 210x305 Compact] [Top of folded package when printing land- [Top left] scape] [Name] [ESTE 07 - Inverse DIN 210x297 Compact] [Description] [Inverse DIN 210x297 Compact] [Embedded template ID] [Top of folded package when printing portrait] [Top left] [Top of folded package when printing land- [Top right]...
Create a new template Create a new template Introduction Create a new template in Océ Express WebTools. NOTE • Depending on the configuration, less or more settings are available. • More or fewer settings will be shown depending on the selections made. •...
Fold settings for custom fold templates Fold settings for custom fold templates Introduction You can set the fold options in the fold template under the [Preferences] - [Fold] tab. For more Create a new template on page information on how to create a template see, 117.
Page 119
Fold settings for custom fold templates [Reinforcement] Description Example [Enabled] Glues the pre-punched strips to the rear of the folded package. NOTE • The reinforcement strip uses a binding size of 12mm (A). • The package width size (B) excludes the [Bind- ing edge size] (A).
Page 120
Fold settings for custom fold templates Package size [Package size] Description Example [Width] Defines the fold distance of the Z- fold. NOTE Note that the package width size excludes the [Binding edge size]. So the back panel consists of the package width size plus the binding edge size (A+B).
Fold settings for embedded fold templates Fold settings for embedded fold templates Introduction You can set the fold options in the fold template under the [Preferences] - [Fold] tab. For more Create a new template on page information on how to create a template see, 117.
Introduction to license management Introduction For certain applications your printer uses, you need to activate a license. A product license for the Océ ColorWave 900 is always required. You can perform several actions for licenses: Procedure 1. View the currently active licenses.
This field displays the name of the option. The following licenses are available for your printer: • [Base license for Océ ColorWave 900 ] • [License for Adobe® PDF and Adobe® PostScript® 3] • Océ Dual Tray High Capacity Stacker [State] This field displays one of the following license states.
Save the currently active licenses Save the currently active licenses Introduction You can save all active licenses into one single file. When to do Save the currently active licenses before starting a license activation job or if you want to save the current license situation.
Get a new license file Get a new license file Introduction The Océ applications and optional functions are protected against unauthorized use. You need to activate licenses to enable various options. When you want to get a new license you have to provide the correct information to your local representative.
Activate a new license Activate a new license Under the [Licenses] tab in Océ Express WebTools you can activate new license files. NOTE • It is advised to store the license information of the currently active license files in a back-up file before you activate a new license file.
Configure the Accounting Settings Configure the Accounting Settings Counters for total media and ink usage You can get an overview of the total media usage and the total estimated ink usage, both in Océ Express WebTools and on the user panel. In Océ...
Counters for media and ink usage per job Counters for media and ink usage per job Océ Express WebTools allows you to display an overview of the media usage and the estimated ink usage per printed job. You can use this information for accounting purposes. Navigate to the [Supplies] - [Counter history] tab to display the overview.
Page 129
Counters for media and ink usage per job Functionality Description [View total info] Select [View total info] in the upper right hand corner of the counter his- tory list, when you want to have a complete overview with job counter in- formation.
Exchange accounting data via Océ Wave Exchange accounting data via Océ Wave Introduction To exchange accounting data the Océ Wave for Accounting interface is supported. Via the Océ Wave interface for Accounting you can retrieve page-based accounting data in CSV- format.
Use Océ Account Center to manage the account information of print jobs for your Océ devices. NOTE "http:// For this application a separate user guide and a Readme are available. Visit downloads.oce.com" , select your printer and find your document in the list. Definition Océ Account Center includes software module: •...
Océ Account Console ® ® Océ Account Console Introduction to Océ Account Console Definition Océ Account Console is installed on the administrator's workstation. Purpose Océ Account Console has the following functionalities: • Manage, preview, and publish the account information dialog. •...
Page 133
Summary of Océ Account Console Main parts of Océ Account Console Part Description The [Dialog] tab [Fields] section. • Create an accounting dialog. The accounting dialog consists of a number of accounting fields. • Save an accounting dialog. The accounting dialog is saved in .xml for reference, back-up or uploading.
Page 134
Enable account management in Océ Express WebTools Part Description The [Export filters] tab [Overview] section. • [Create...]. Use this option to define a new filter. • [Delete]. Remove the export filter. • [Edit...]. Change the filter definition. • [Copy...]. Make a duplicate of the filter settings to create another ex- port filter.
Configure the task 'Retrieve log data' to run every day at a time that the printer is switched on. 3. Run the task update dialog for the Océ ColorWave 900, to provide the dialog to the printer. 4. Enable accounting in Océ Express WebTools.
The Smart Inbox and the queue concept The Smart Inbox and the queue concept You can use the Smart Inbox for customized job management. A Smart Inbox works as a personal mailbox from which you print jobs and in which you can store jobs. Jobs that are waiting to be processed are visible in the queue.
The Smart Inbox in the Jobs tab The Smart Inbox in the Jobs tab Introduction In the Jobs tab you can create jobs or manage your jobs in the queue and the Smart Inbox. the jobs tab Create a new job in the Publisher Express section. When you want to submit a new job, click [Create new job].
Page 140
The Smart Inbox in the Jobs tab Get an overview of all jobs on the system. When you enable the [Preferences] - [System defaults] - [ Smart Inbox management] - [Display a view on all Smart Inbox jobs] setting, all jobs can be displayed in one overview.
Create and open a Smart Inbox Create and open a Smart Inbox Introduction A Smart Inbox is used as a personal folder to print files from or store files in. In Océ Express WebTools you can create a Smart Inbox in: •...
Page 142
Create and open a Smart Inbox Create a Smart Inbox in the [Jobs] tab - Publisher Express section NOTE • With this procedure you not only create a Smart Inbox, but you also send a job to the printer. • The Smart Inboxes created in Publisher Express are, while empty, only visible on your personal browser.
Close or delete a Smart Inbox Close or delete a Smart Inbox Introduction In Océ Express WebTools you can close or delete a Smart Inbox in the [Jobs] tab - Smart Inbox section. NOTE • When you delete a Smart Inbox, you only delete the view on the Smart Inbox, but not the content.
The job states The job states Introduction When a job is placed in a Smart Inbox or in the job queue, the icon in front of the job name gives information about the status of the job. Overview of the job states in the Smart Inbox State Icon Description...
Configure the job management settings Configure the job management settings Introduction When you want to control the rights or actions that can be performed on jobs or Smart Inboxes, you can configure the [Job management] and the [ Smart Inbox management] settings. You can read a full explanation of each setting, when you click on the specific setting's name.
Change the job priority at the user panel Change the job priority at the user panel Procedure 1. To send more than one job to the Job queue tap on the jobs. The order in which you select the jobs determines the print priority. Chapter 6 - Plan jobs...
Page 147
Change the job priority at the user panel 2. You can change the job priority by touch and hold the job name until the priority indication changes to '1'. After this action all other jobs are deselected. Tap on these jobs again to give them a new priority.
Pause or resume print jobs at the user panel Pause or resume print jobs at the user panel Procedure 1. Tap on [Job queue] to display the jobs that are waiting to be printed. 2. To pause a job in the job queue select the job and tap on [Pause]. 3.
Use Océ Publisher Express to send a print job Use Océ Publisher Express to send a print job Océ Publisher Express is a job submitter that is integrated in Océ Express WebTools. NOTE When you use Océ Publisher Express to submit a print job, the maximum job size is 2 GigaByte. Procedure 1.
Page 151
Use Océ Publisher Express to send a print job 3. Click on [Add file] and use the Browse... button to select the file you want to print. Repeat this action to add more files to the job. You can print documents with the following data formats. When you use other formats, the file cannot be sent to the printer.
Use the Smart Inbox to send a print job Use the Smart Inbox to send a print job Introduction If you have already added a job to the Smart Inbox in Océ Express WebTools, you can print this job via the Smart Inbox. NOTE For more information on how to create a Smart Inbox, see Create and open a Smart Inbox on...
Use Océ Publisher Select 2 to send a print job Use Océ Publisher Select 2 to send a print job Océ Publisher Select 2 is a job submission application that allows you to create, preview, print, and manage jobs for the Océ ColorWave 900. NOTE downloads.oce.com on page You can download the Océ...
Use the Océ PostScript® 3 Driver to send a print job ® Use the Océ PostScript 3 Driver to send a print job Introduction ® Océ provides the Océ PostScript 3 Driver that allows you to send print jobs to your printer. You need a license to be able to print PostScript files on the printer.
2. 1. Browse to the image that you want to print and highlight it. 2. Select the printer you want to use from the drop-down menu (Océ ColorWave 900). 3. If you have developed Quick Sets (predefined set of job settings), select your Quick Set.
Page 156
Use Onyx ThriveTM to send a print job 4. Once RIP-Queue processes the job, it moves to the 'Jobs Ready to Print' area. At this stage you can still modify the job settings, but certain settings require that you reprocess the job. 5.
• Optimize Printer Usage – divide the work to make the total number of pages printed by each printer as close to the same as possi- NOTE http://downloads.oce.com/ For more information about Repro Desk please visit Chapter 7 - Print jobs...
Use FTP to send a print job Use FTP to send a print job The printer supports printing through FTP. When you send your print job through FTP the default Océ Express WebTools settings are leading. NOTE You must enable printing through FTP in Océ Express WebTools ([Preferences] - [Connectivity] - [FTP]).
Use LPR/LPD to send a print job Use LPR/LPD to send a print job Introduction The printer supports printing through LPR/LPD. When you send your print job through LPR/LPD the default Océ Express WebTools settings are leading. NOTE You must enable printing through LPR/LPD in Océ Express WebTools ([Preferences] - [Connectivity] - [LPD]).
Change the job settings at the user panel Change the job settings at the user panel Procedure 1. On the user panel tap on [Jobs] - [Smart Inbox] to display the jobs that have been submitted to the printer. Tap on a specific Smart Inbox to open it. 2.
Page 161
Change the job settings at the user panel 4. Tap on [Print] if you want to send the job immediately to the Job queue. 5. To send more than one job to the Job queue tap on the jobs. The order in which you select the jobs determines the print priority.
Page 162
Change the job settings at the user panel 6. Tap on [Print] to send the selected print jobs to the job queue. Chapter 7 - Print jobs...
Set the print quality Set the print quality Introduction You can use Océ Express WebTools to set the print quality. The choice of the print quality affects the speed of the job and the ink coverage. Select a default print quality from the list below: [Print quality] Print Print speed...
Set the automatic roll switch Set the automatic roll switch Introduction In Océ Express WebTools you can choose to enable or disable the [Automatic roll switch]. When you enable the functionality and a specific roll has been selected, the printer automatically continues printing on an (in size and type) identical roll.
Set the spool threshold Set the spool threshold Introduction When the job memory is full the printer cannot receive new jobs, therefore it is necessary to partly empty the memory. Set the [Spool threshold] setting to define the spool capacity for your jobs.
Set the rotation mode Set the rotation mode Introduction If you want to turn an image, you can use the rotation settings. The setting allows you to turn the image according to predefined rotation values or you can let the printer perform the rotation automatically.
Set the alignment mode Set the alignment mode Introduction When you want to shift the image on the sheet, you can change the alignment mode. With the alignment mode, you can also optimize the print productivity as you reduce the distance the print carriage has to travel.
Set the PDF settings Set the PDF settings Introduction When you open the [Preferences] - [PDF] tab in Océ Express WebTools you can find the following settings, that enable you to define how a PDF is converted into an image for printing. [PDF render engine] The [PDF render engine] setting defines how PDF files must be rendered.
Page 170
Set the PDF settings Select this value to disable this correction. Procedure 1. Open the [Preferences] - [PDF] tab. 2. Click on the [PDF render engine] setting. 3. Select the correct value. 4. Click [Edit] in the [PDF - Rasterization] section, or click on the [Overprint], the [Transparency flattening], or the [Wipeout correction] setting.
Set the line thickening for PostScript files Set the line thickening for PostScript files Introduction Enable the [Line thickening] setting to increase the width of very thin lines to improve readability. When disabled, the original drawing line thickness is applied. Procedure 1.
Optimize the print productivity Optimize the print productivity Introduction When you load media, always make sure that you install and define the correct media type and size on the printer. Depending on your needs, you can optimize the print productivity in various ways.
Define the color management settings Define the color management settings Depending on the type of file you want to print, the Océ ColorWave 900 offers different color- information conversions. You can select the color management settings, that give the best results for the color-information conversion.
Page 174
Define the color management settings Chapter 8 - Adjust the print quality and print productivity...
Perform daily maintenance Perform daily maintenance When to do Perform the following maintenance tasks on a daily basis. Before you begin Switch on and start up on page Start up the print system (See 44). Procedure 1. Clean the wiper roller compartments (See Clean wiper roller compartments on page 196).
Keep the print quality high Keep the print quality high Print cleaning sheets When to do • As a daily maintenance task (See Perform daily maintenance on page 177). • To avoid ink pollution on the back of the printed output. Cleaning sheets are empty sheets, that remove ink pollution from the paper path.
Page 179
Print cleaning sheets 2. Tap on [Maintenance]. 3. Tap on [Print cleaning sheets]. 4. Tap on [Next]. 5. The user panel displays the default values of the indicated settings, defined in Océ Express WebTools. Adjust the values, if necessary, and tap on [Start]. IMPORTANT Because of the absorbing properties it is advised to select a non-glossy media type.
Page 180
Print cleaning sheets 6. The user panel displays the progress in the upper left corner. Chapter 9 - Maintain the print system...
Align printheads Align printheads [Align printheads] - [Automatic] When to do • When you have replaced one or several printheads. Troubleshooting • To help you to solve specific print quality issues, as described in the chapter on page 259. IMPORTANT When you perform this procedure, the manual alignment values that you entered earlier are set to zero (See Align printheads - Manual (horizontal) on page...
Page 182
[Align printheads] - [Automatic] 2. Tap on [Maintenance]. 3. Tap on [Align printheads]. 4. Tap on [Next]. Chapter 9 - Maintain the print system...
Page 183
[Align printheads] - [Automatic] 5. Select [Alignment type] [Automatic] and tap on [Next]. 6. The user panel displays the default printhead overlap value, defined in Océ Express WebTools. The printhead overlap value sets the number of printhead nozzles that overlap between two adjacent printheads.
Page 184
[Align printheads] - [Automatic] 7. The automatic printhead alignment test print is printed and the user panel displays a message when the automatic printhead alignment is finished. Tap on [Finish] to close the wizard. After you finish IMPORTANT When you have recently placed a new printhead and the automatic printhead alignment fails, Replace Printheads procedure on page 227 follow the to reset the new printhead.
Identify the printhead transitions that need manual printhead alignment (horizontal) Identify the printhead transitions that need manual printhead alignment (horizontal) When to do When you observe thin white or dark(er) lines along the length of the printed output, at positions that correspond with the printhead boundaries, and the automatic printhead alignment procedure does not completely solve the problem, you must identify the printhead transitions that need additional manual printhead alignment.
Page 186
Identify the printhead transitions that need manual printhead alignment (horizontal) 3. Determine which printhead transitions show dark lines or white lines. [3] Printhead positions In the example above the transitions A and C show dark lines and transition B and D show white lines.
[Align printheads] - [Manual (horizontal)] [Align printheads] - [Manual (horizontal)] When to do When you observe thin white or dark(er) lines along the length of the printed output, at positions that correspond with the printhead boundaries, and the automatic printhead alignment procedure does not completely solve the problem, you can perform an additional, horizontal manual printhead alignment.
Page 188
[Align printheads] - [Manual (horizontal)] 2. Tap on [Maintenance]. 3. Tap on [Align printheads]. 4. Tap on [Next]. Chapter 9 - Maintain the print system...
Page 189
[Align printheads] - [Manual (horizontal)] 5. Select [Alignment type] [Manual (horizontal)] and tap on [Next]. 6. You can adapt the alignment values in several ways. • slide the rulers • tap on 'plus' or 'minus' Increase the value to make light lines on your test print darker, decrease the value to make dark lines on your test print lighter.
Maintain printheads Maintain printheads When to do Troubleshooting on page To solve specific print quality issues, as described in the chapter 259. Procedure 1. On the user panel tap on [System]. Chapter 9 - Maintain the print system...
Page 192
Maintain printheads 2. Tap on [Maintenance]. 3. Tap on [Maintain printheads] to start the wizard. 4. Tap on [Next]. 5. Select the printhead(s) and tap on [Next]. IMPORTANT Standing in front of the printer, position 0 is the outer left position and position 4 is the outer right position.
Page 193
Maintain printheads 6. Select the level and tap on [Start]. NOTE The requested maintenance level is indicated in the script to solve a specific print Troubleshooting on page quality issue. See the chapter 259. 7. The maintenance procedure takes a few minutes. The user panel displays a message when the printhead maintenance is finished.
Maintain wiper rollers Maintain wiper rollers Procedure 1. On the user panel tap on [System]. 2. Tap on [Maintenance]. Chapter 9 - Maintain the print system...
Page 195
Maintain wiper rollers 3. Tap on [Maintain wiper rollers] to start the wizard. 4. Tap on [Next]. 5. Select the wiper roller(s) and tap on [Start]. IMPORTANT The positions of the wiper rollers correspond with the positions of the printheads. Standing in front of the printer, position 0 is the outer left position and position 4 is the outer right position.
Clean wiper roller compartments Clean wiper roller compartments When to do Perform daily maintenance on page • As a daily maintenance task (See 177) • When the back of the printed output shows ink pollution. Before you begin Make sure you have the following cleaning materials at hand. •...
Page 197
Clean wiper roller compartments 2. Tap on [Maintenance]. 3. Tap on [Clean wiper roller compartments]. 4. Tap on [Start] to prepare the print unit for cleaning. NOTE Print surface on The printhead service stations will go to the maintenance position (See page 23).
Page 198
Clean wiper roller compartments 6. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. 7. Open the maintenance tray cover. 8. Use the green print unit latch to open the print unit and the top cover. Chapter 9 - Maintain the print system...
Page 199
Clean wiper roller compartments 9. Pull the print unit locking mechanism to fully open the print unit. 10. Locate the wiper roller compartments that show pollution on one or more of the following parts. 1. the plastic transparent sealing 2. the disc 3.
Page 200
Clean wiper roller compartments 12. Do this also for the left side of the wiper roller compartment. IMPORTANT Do not touch the micro-fiber surface of the wiper roller. 13. Use a new lint free cloth, slightly moistened with demi water, to carefully clean the plastic transparent sealing on all four sides of the compartment.
Page 201
Clean wiper roller compartments 14. Take off the gloves and close the print unit. Chapter 9 - Maintain the print system...
Page 202
Clean wiper roller compartments 15. Close the maintenance tray cover. 16. On the user panel tap on [Next] several times, and wait while the print unit is prepared for usage. 17. Tap on [Finish] to close the wizard. Chapter 9 - Maintain the print system...
Clean the print surface and the vacuum holes Clean the print surface and the vacuum holes When to do Perform daily maintenance on page • As a daily maintenance task (See 177). Troubleshooting • To help you to solve specific print quality issues, as described in the chapter on page 259.
Page 204
Clean the print surface and the vacuum holes 2. Tap on [Maintenance]. 3. Tap on [Clean the print surface] to start the wizard. 4. Tap on [Start]. 5. Please wait, while the print system prepares for print surface cleaning. NOTE Print surface The printhead service stations will go to the printing / platen position (See on page...
Page 205
Clean the print surface and the vacuum holes 6. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. NOTE From this point you can also follow the video instruction. After that, proceed with step number 24.
Page 206
Clean the print surface and the vacuum holes 9. Pull the print unit locking mechanism to fully open the print unit. 10. Open the small plastic bottle. Chapter 9 - Maintain the print system...
Page 207
Clean the print surface and the vacuum holes 11. Fill the bottle up to the maximum with demi water. 12. Close the bottle. 13. Put on gloves and moisten the cleaning brush by moving it up and down through the opening in the bottle.
Page 208
Clean the print surface and the vacuum holes 15. Clean the brush by moving it up and down through the opening in the bottle. 16. Repeat step 13 and 14 until all vacuum holes are clean. 17. Open the plastic bottle and dispose the demi water. 18.
Page 209
Clean the print surface and the vacuum holes 19. Use a lint free cloth, moistened with demi water, to carefully wipe the slots in the printhead service stations. NOTE All paper dust residue must be removed. 20. Take a clean lint free cloth and slightly moisten it with demi water. IMPORTANT Do not perform this step for the printhead or the printheads that you have just replaced.
Page 210
Clean the print surface and the vacuum holes 22. Take off the gloves and close the print unit. Chapter 9 - Maintain the print system...
Page 211
Clean the print surface and the vacuum holes 23. Close the maintenance tray cover. 24. On the user panel tap on [Next] several times, and wait while the print unit is prepared for usage. NOTE Print surface on The printhead service stations will go to the capped position (See page 23).
Refill the ink tubes Refill the ink tubes When to do Missing colors in paper feed To solve problems with missing colors in paper feed direction (see direction on page 264). Procedure 1. On the user panel tap on [System]. Chapter 9 - Maintain the print system...
Page 213
Refill the ink tubes 2. Tap on [Maintenance]. 3. Tap on [Refill the ink tubes] to start the wizard. 4. Tap on [Start]. 5. The maintenance procedure takes about 10 minutes. The user panel displays a message when the ink tubes have been refilled. Tap on [Finish] to close the wizard. Chapter 9 - Maintain the print system...
Clean the media output section of the printer Clean the media output section of the printer Before you begin Make sure you have the following cleaning materials at hand. • Use GLOVES - UV INK (MEDIUM / LARGE) • Use Lint Free Cloths (moistened with demi water) •...
Page 215
Clean the media output section of the printer 4. Use a dry lint free cloth to carefully rub dry the white plastic paper guides. IMPORTANT Do not fold or bend the paper guides. 5. Place back the stacker behind the printer. 6.
Clean the media input section of the stacker Clean the media input section of the stacker Before you begin Make sure you have the following cleaning materials at hand. • Use GLOVES - UV INK (MEDIUM / LARGE) • Use Lint Free Cloths (moistened with demi water) •...
Page 217
Clean the media input section of the stacker 4. Use a dry lint free cloth to carefully rub dry the surface. IMPORTANT Do not damage the sensors. 5. Place back the stacker behind the printer. 6. On the user panel tap on the green [Resume] button to resume printing. Chapter 9 - Maintain the print system...
Clean the media input section of the folding device Clean the media input section of the folding device Before you begin Make sure you have the following cleaning materials at hand. • Use GLOVES - UV INK (MEDIUM / LARGE) •...
Page 219
Clean the media input section of the folding device 4. Use a dry lint free cloth to carefully rub dry the surface. IMPORTANT Do not damage the sensors. 5. Place back the folding device behind the printer. 6. On the user panel tap on the green [Resume] button to resume printing. Chapter 9 - Maintain the print system...
Replace ink tanks Replace ink tanks When to do When the user panel indicates that an ink tank is almost empty. NOTE When an ink tank is completely empty, the printer stops printing. Before you begin Make sure you have the following cleaning materials at hand. •...
Page 221
Replace ink tanks 2. Tap on [Maintenance]. 3. Tap on [Replace ink tanks] to start the wizard. 4. Tap on [Next] Chapter 9 - Maintain the print system...
Page 222
Replace ink tanks 5. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. NOTE From this point you can also follow the video instruction. After that, proceed with step number 16. https://vimeo.com/user39466477/review/125652152/d39a26d93f 6.
Page 223
Replace ink tanks 8. Press the metal tab on the ink tube connector and disconnect it from the empty ink tank. 9. Use a lint free cloth to wipe the residual ink from the ink tube connector and place the ink tube connector in the holder to avoid ink dropping on the floor.
Page 224
Replace ink tanks 11. Unpack the new ink tank and remove the plastic foil and the orange protection cover. 12. Place the new ink tank. Chapter 9 - Maintain the print system...
Page 225
Replace ink tanks 13. Connect the ink tube connector. Align the metal tab on the ink tube connector on top and push until the latch clicks into position. 14. Connect the connector. Chapter 9 - Maintain the print system...
Page 226
Replace ink tanks 15. Take off the gloves and close the ink tanks cover. 16. On the user panel tap on [Next] several times, and tap on [Finish] to close the wizard. Chapter 9 - Maintain the print system...
Replace printheads Replace printheads When to do Troubleshooting on page To solve specific print quality issues, as described in the chapter 259. 1. Remove the old printhead. 2. Place the new printhead. 3. Prime the new printhead. Parts of the printhead Part printhead handle ink port...
Page 228
Replace printheads 2. Close the maintenance tray cover. Before you begin • Use GLOVES - UV INK (MEDIUM / LARGE) Chapter 9 - Maintain the print system...
Page 229
Replace printheads Procedure 1. On the user panel tap on [System]. 2. Tap on [Maintenance]. Chapter 9 - Maintain the print system...
Page 230
Replace printheads 3. Tap on [Replace printheads] to start the wizard. 4. Tap on [Next] 5. By default, all printheads are selected for replacement. If you do not want to replace all printheads at once, you can deselect one or several printheads and tap on [Next]. Chapter 9 - Maintain the print system...
Page 231
Replace printheads 6. By default all necessary steps to replace a printhead are selected. NOTE If you only want to place a new printhead you must deselect [Remove printhead]. If you only want to prime a printhead you must deselect [Remove printhead] and [Place printhead].
Page 232
Replace printheads 10. Open the maintenance tray cover. 11. Open the top cover (1) and push the green locking lever (2) backward to lock the top cover. IMPORTANT Do not remove the connectors from the control board behind the printhead. 12.
Page 233
Replace printheads 13. Pull the printhead locking lever completely towards you to release the printhead. Chapter 9 - Maintain the print system...
Page 234
Replace printheads 14. Take the printhead by the printhead handles and tilt it towards you. 15. Lift the printhead in an angle out of the printhead cradle. 16. Place the printhead in the orange protection cover for disposal. NOTE If you do not have a spare orange protection cover, put the old printhead aside and later on use the protection cover of the new printhead.
Page 235
Replace printheads 17. Unpack the new printhead. IMPORTANT Keep the printhead in its sealed foil package and at the prescribed orientation until immediately prior to placement into the printer. 18. Open one end of the cardboard box and slide out of the vacuum-sealed foil package. 19.
Page 236
Replace printheads 20. Use the tear notch to open the foil package. 21. Remove the printhead from the foil package. 22. Release the clip retaining the cover near the center of the printhead (1) and carefully remove the printhead from the orange protection cover (2). IMPORTANT Do not touch the ink ports, the nozzle surface or the electrical contacts area while handling the printhead.
Page 237
Replace printheads 23. Hold the printhead by one of the printhead handles and grasp the pull tab (1) with the other hand and, slowly and carefully, peel back the plastic strip covering the nozzle surface. 24. Hold the printhead by one of the printhead handles and grasp the pull tab (2) with the other hand and, slowly and carefully, peel back the plastic strip covering the electrical contacts.
Page 238
Replace printheads 25. Take the printhead by the printhead handles and carefully lower it in an angle into the printhead cradle. 26. Push the printhead firmly backwards into the correct position. Chapter 9 - Maintain the print system...
Page 239
Replace printheads 27. Push the printhead locking lever forward to lock the printhead. 28. Hold the top cover, pull the green locking lever (1) towards you to release the top cover and close the top cover (2). Chapter 9 - Maintain the print system...
Page 240
Replace printheads 29. Close the maintenance tray cover. 30. On the user panel tap on [Next] several times, and wait while the printheads are prepared for printing. 31. When selected in step 6, the [Replace printheads] wizard will now assist you to clean the print Clean the print surface and the vacuum holes on page surface (See 203) .
Replace wiper rollers Replace wiper rollers When to do Replace the wiper roller at every printhead replacement. Before you begin • Use GLOVES - UV INK (MEDIUM / LARGE) Procedure 1. On the user panel tap on [System]. Chapter 9 - Maintain the print system...
Page 242
Replace wiper rollers 2. Tap on [Maintenance]. 3. Tap on [Replace wiper rollers] to start the wizard. 4. Tap on [Next]. 5. Select the wiper roller that you want to replace and tap on [Start]. IMPORTANT The positions of the wiper rollers correspond with the positions of the printheads. Standing in front of the printer, position 0 is the outer left position and position 4 is the outer right position.
Page 243
Replace wiper rollers 6. Please wait, while the print system prepares the wiper roller for replacement. The printhead Print surface on page service station will go to the maintenance position (See 23). 7. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below.
Page 244
Replace wiper rollers 9. Use the green print unit latch to open the print unit and the top cover. 10. Put on the gloves, grasp the wiper roller at one end and firmly pull up to remove it from its spring-loaded holder.
Page 245
Replace wiper rollers 13. Check that the end with the ratchet mounted to it is on the left side and place this side at the entrance to the holder. Put the right side end of the wiper roller with the gear mounted to it into position.
Page 246
Replace wiper rollers 15. Take off the gloves and close the print unit. Chapter 9 - Maintain the print system...
Page 247
Replace wiper rollers 16. Close the maintenance tray cover. 17. On the user panel tap on [Next] several times, and wait while the print system prepares the new wiper roller for usage. This takes about 15 minutes. 18. Tap on [Finish] to close the wizard. Chapter 9 - Maintain the print system...
Replace the maintenance tray Replace the maintenance tray When to do When the user panel indicates that the maintenance tray is almost full. NOTE When the maintenance tray is completely full, the printer stops printing. Before you begin • Use GLOVES - UV INK (MEDIUM / LARGE) Procedure 1.
Page 249
Replace the maintenance tray 2. Tap on [Maintenance]. 3. Tap on [Replace the maintenance tray] to start the wizard. 4. Tap on [Next]. Chapter 9 - Maintain the print system...
Page 250
Replace the maintenance tray 5. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. NOTE From this point you can also follow the video instruction. After that, proceed with step number 13. https://vimeo.com/user39466477/review/125651877/ad1fc2e313 6.
Page 251
Replace the maintenance tray 7. Open the maintenance tray cover. 8. Put on the gloves and pull the maintenance tray backwards out of the maintenance tray compartment. Chapter 9 - Maintain the print system...
Page 252
Replace the maintenance tray 9. Carefully lift the maintenance tray horizontally out of the maintenance tray section. 10. Wrap the full maintenance tray in the disposal bag and close the zip lock. NOTE Always keep the maintenance tray in a horizontal position, even when it is wrapped in the disposal bag.
Page 253
Replace the maintenance tray 12. Take the new maintenance tray and push it into the maintenance tray compartment. 13. Close the maintenance tray cover. 14. On the user panel tap on [Next] several times, and tap on [Finish] to close the wizard. Chapter 9 - Maintain the print system...
Update your system Update your system Update the system software on the user panel Introduction You can update the system software on the user panel with a USB key that includes a new version of the software. Before you begin For an update of the system software, get the packages for the system software update from your local representative.
Page 255
Update the system software on the user panel 6. Remove the USB key before the printer restarts. After you finish You can check the current software version under System menu - [System update] on the user panel or under the [Support] - [Update] tab in Océ Express WebTools. Chapter 9 - Maintain the print system...
Update the system software in Océ Express WebTools Update the system software in Océ Express WebTools Introduction You can update the system via Océ Express WebTools. You can find the settings under the [Support] - [Update] tab. The [Update] tab has the following functionalities: •...
1. Select the [Support] - [Update] tab. 2. Click on the [Install] button for an installation of the system patches. 3. Browse to the location of the [Software package (*.oce)] patch file. Select the file and click 'Open'. 4. Click [Ok] to confirm, or [Cancel] to reject your entries.
Page 258
Install the system security patches in Océ Express WebTools Chapter 9 - Maintain the print system...
Solve problems with jobs Solve problems with jobs Procedure 1. When there is a problem with a job, the color of the green job queue bar in Océ Express WebTools turns red. The system monitor section of Océ Express WebTools displays the message: [User intervention required].
Solve print quality issues Solve print quality issues Multiple thin lines with missing colors Introduction The cause of the problem is the failure of one or more printhead nozzles. When the problem mainly occurs at the side edges of the paper Step Action : decrease the number of pages between maintenance Open Océ...
Page 262
Multiple thin lines with missing colors Step Action Check whether the problem is resolved by printing a suitable test print. If the problem persists, perform the 'Maintain printheads' procedure on the printhead that shows the Maintain printheads on page 191 problem (see and select [Level 3]).
Thick band with missing colors (20 mm) Thick band with missing colors (20 mm) Introduction Possible cause is a printhead failure. Script Step Action Replace printheads on page Replace the corresponding printhead (see 227). Chapter 10 - Troubleshooting...
Missing colors in paper feed direction Missing colors in paper feed direction Introduction If the image shows missing colors in paper feed direction and the problem progressively gets worse, or a large (more than 10 mm wide) non-printed area that moves or changes, this is an indication that an air bubble is present in the printhead.
Page 265
Missing colors in paper feed direction Step Action Check whether the problem is resolved by printing a suitable test print. If the problem Replace printheads on occurs again, replace the corresponding printhead (see page 227). Check whether the problem is resolved by printing a suitable test print. If the problem persists, call your local Service Provider.
Lines with missing colors followed by a large spot Lines with missing colors followed by a large spot Introduction When the printed output shows lines with missing colors followed by a large spot, a droplet of Parts of the printhead on ink blocks a number of printhead nozzles on the nozzle surface (see page 227).
Page 267
Lines with missing colors followed by a large spot Step Action • Check whether the problem is resolved by printing a suitable test print. If the prob- lem persists, but the print quality improves during printing, replace the correspond- Replace wiper rollers on page ing wiper roller (see 241).
Bands of polluted colors in paper feed direction Bands of polluted colors in paper feed direction Introduction Bands of polluted colors in paper feed direction, so called cross color contamination, are caused by puddles of ink on the nozzle surface, that prevent ejection of drops. The ink absorbs into adjacent nozzles, causing color mixing.
Patterns in area fills (herringbones) Patterns in area fills (herringbones) Script Step Action Check whether the media roll you use is almost empty. If yes load a new media roll Load a media roll on page (see 66). When you have recently placed a new printhead, perform the 'Replace printheads' procedure to re-seat the new printhead (see Replace printheads on page 227).
Differences in optical density in paper feed direction Differences in optical density in paper feed direction Introduction Differences in optical density in paper feed direction are visible on the printed output as 20 millimeters wide, light stripes. These so called banding stripes correspond to the width of the chips of the printhead. Script Step Action...
Thin white or dark lines corresponding with printhead boundaries Thin white or dark lines corresponding with printhead boundaries Introduction Thin white or dark lines along the length of the printed output, at positions that correspond with the printhead boundaries, are usually caused by horizontal misalignment of the printheads. Script Step Action...
Page 272
Thin white or dark lines corresponding with printhead boundaries Step Action Identify the printhead transitions that need additional manual printhead alignment Identify the printhead transitions that need manual printhead alignment (horizon- (see tal) on page 185). Align printheads - Manual (horizontal) on Align the printheads manually (see page 187).
Broken lines in cross paper feed direction Broken lines in cross paper feed direction Introduction Discontinuities that coincide with the printhead boundaries, are usually caused by vertical misalignment of the printheads. IMPORTANT Discontinuities that occur only at the trailing edge of the printed output can be caused by a misalignment of the finishing device and the printer.
Scuff marks on the media Scuff marks on the media Script Step Action Check whether the media roll you use is almost empty. If yes load a new media roll Load a media roll on page (see 66). When you have recently placed a new printhead, perform the 'Replace printheads' Replace printheads on page procedure to re-seat the new printhead (see 227).
Ink pollution on the side edges of the media Ink pollution on the side edges of the media Script Step Action Adjust the printer margins. Open Océ Express WebTools and set the printer margins [Preferences] - [Print job de- faults] - [Printer properties] - [Printer margins] to 3 mm or more for CAD prints, or to 10 mm or more for Graphics Arts/GIS prints.
Ink pollution (lines) on the back of the media Ink pollution (lines) on the back of the media Script Step Action Clean wiper roller compartments on Clean the wiper roller compartments (see page 196). Clean the print surface and the vac- Clean the print surface and the vacuum holes (see uum holes on page 203).
Ink pollution (droplets) on the back of the media Ink pollution (droplets) on the back of the media Script Step Action Adjust the printer margins. Open Océ Express WebTools and set the printer margins [Preferences] - [Print job de- faults] - [Printer properties] - [Printer margins] to 3 mm or more for CAD prints, or to 10 mm or more for Graphics Arts/GIS prints.
Ink pollution on the leading and trailing edge of the media Ink pollution on the leading and trailing edge of the media Script Step Action Check whether you have installed an up-to-date media profile for the media type that Install media pro- you use to print the job.
Solve printhead alignment failures Solve printhead alignment failures Automatic printhead alignment failure can be caused by a printhead that has reached end-of-life. Follow the procedure below when the automatic printhead alignment fails twice. IMPORTANT When you have recently placed a new printhead and the automatic printhead alignment fails, Replace Printheads procedure on page 227 follow the to reset the new printhead.
Page 280
Solve printhead alignment failures [4] Printhead positions The printhead transitions B and C are closest to the middle of the printed output, approximately 10.8 centimeters from the middle. The printhead transitions A and D are located approximately 32.8 centimeters from the middle. Procedure 1.
Page 281
Solve printhead alignment failures When the printhead transition looks like this: Then: The printhead to the left has reached end-of- life. The printhead to the right has reached end-of- life. Replace printheads on page 2. Replace the printhead that has reached end-of-life (See 227).
Solve problems with job storage Solve problems with job storage By default, when print jobs are sent to the printer and the [Keep completed jobs in the Smart Inbox] setting is enabled, the rasterized files are kept in the system. Due to this print jobs can be reprinted easily without ripping the files again.
Clear the system Clear the system When to do To remove all job data from the controller and restart the system, do the following. 1. On the user panel tap on [System]. 2. Tap on [Setup]. 3. Tap on [Clear system]. Chapter 10 - Troubleshooting...
Page 284
Clear the system 4. Tap on [Start]. 5. Wait, while the system removes all job data and restarts. Chapter 10 - Troubleshooting...
It is essential to correctly attach the Océ Delivery Tray to your Océ stacked ColorWave 900 in order to get neatly stacked output. Move the Océ Delivery Tray towards the back of the printer, and make sure you align parallel. Attach the Océ Delivery Tray to the printer and make sure it is well connected.
Solve problems with the folding device Solve problems with the folding device Belt full When the user panel displays a message that the belt of the folding device is full, you can solve the problem by doing the following. 1. Shortly press the small button under the belt unit to forward the belt. 2.
Get Remote Service Get Remote Service Océ Express WebTools offers remote services from the printer to your local service provider, or from your local service provider to the printer. You can edit these settings in the [Support] - [Remote Service] tab in the Océ Express WebTools. Log on as System Administrator to set up a (secure internet) connection.
Remote Service: configure the proxy Remote Service: configure the proxy Procedure 1. Open the [Support] - [Remote Service] tab, and click on [Configure proxy] 2. Set up the "Proxy server": • Automatic proxy detection: select this setting when you do not know all the proxy settings. You can select this setting to let the system detect the proxy automatically.
Remote Service: check the connection Remote Service: check the connection After you configured the proxy, it is possible to test the connection between the printer and the service organization. Procedure 1. Open the [Support] - [Remote Service] tab, and click on [Check connection]. 2.
Remote Service: allow remote assistance Remote Service: allow remote assistance When you have made all settings required and you want to allow the service organization to remotely access the printer, you can enable remote assistance. Procedure 1. Open the [Support] - [Remote Service] tab, and click on [Allow remote assistance]. 2.
Download job data for diagnostics Download job data for diagnostics Introduction When the printer has problems with certain jobs, you can collect the job data, download the data and send them to the Service organization for further analysis. Procedure 1. Navigate to [Preferences] - [System defaults] - [In case of errors]. 2.
User guides, printer drivers (for the Océ printers) and other resources can change without prior notice. To stay up-to-date, you are advised to download the latest resources from: "http://downloads.oce.com" Before you use your product, you must always download the latest safety information for your product: make sure that you read and understand all safety information in the manual entitled 'Safety Guide' .
Page 294
Downloads and support for your product Chapter 11 - Support...
Overview of the states icons Overview of the states icons Introduction The system states, the media states, the folding device states, the ink states and the Remote Service states are displayed in the lower right corner of the user panel display. The system states State Icon...
Page 297
Overview of the states icons State Icon Description [Ready to print] State when there is no active job and no waiting job. When a job arrives, no user intervention is needed to start printing. [Printing:] <job-name> State when a print job is active. [Processing:] <job-name>...
Page 298
Overview of the states icons Icon Description Remote assistance to the system is enabled and currently accepting a connection. Chapter 12 - References...
Overview supported media types Overview supported media types Introduction The following media-set has been tested under recommended conditions and are according to runability and print quality constraints. IMPORTANT Do not store paper in rooms where temperature and humidity are high. In a recommended environment, with best print quality, temperature is not higher than 27 degrees Celsius and relative humidity is between 30 to 60 percent.
Page 300
Overview supported media types Media type Code Media weight Can be fol‐ Description LFM425 Blue Colored Paper 80 g/m LFM425 Yellow Colored Paper 80 g/m Blue Col- Generic Colored Paper oured Paper Blue Brown Col- Generic Colored Paper oured Paper Brown Green Col- Generic Colored Paper...
Page 301
Overview supported media types Media type Code Thickness Can be fol‐ Description IJM349 175 µm Smart Dry Light Block Film IJM366 220 µm PVC Display Film Matt IJM545C 200 µm Polyprop Outdoor Banner Plastics IJM547 180 µm Polyprop Outdoor Banner 6008 200 µm Polyprop Outdoor Banner...
(input color space; RGB, CMYK or Grey color space) to the output color space of the Océ ColorWave 900 (CMYK color space). This conversion can require approximations in order to preserve the image's most important color qualities.
What is an input profile / standardization? What is an input profile / standardization? Definition An input profile / standardization defines what color space you must use to interpret the color information of the file you want to print in a correct manner. The main input profiles (color spaces) are the following.
Page 304
What is an input profile / standardization? • Gray In the grayscale (color) space only information about the lightness is given. Lightness can range from a minimum of 0 (black) to 100 (white). You can define the input profile if you use the [Color feel] setting [Graphics colors]. The table below gives an overview of the possible input profiles / standardization settings.
Page 305
What is an input profile / standardization? Input profile / standardization Description [Graphics colors: CMYK input This setting indicates an old offset press standard, formerly color profile] - [ US Web un- used in the US to print separations and proofs on uncoated me- coated ] dia.
What is color feel? What is color feel? Definition With the [Color feel] setting you can fine-tune the look and feel of the printed output. The [Color feel] setting defines the color space conversion method. [Color feel] Description [CAD colors] Use this setting to get a print with bright, saturated col- ors.
What are rendering intents? Definition of rendering intents Normally the color space of a print file is larger than the Océ ColorWave 900 color space. In other words, the input color space is larger than the output color space. Consequently some of the defined input colors will be outside the Océ...
Rendering intent: Perceptual (photo) Rendering intent: Perceptual (photo) This setting optimizes the output to produce best results for photos, artwork, GIS or images. Perceptual rendering tries to preserve some relationship between out of gamut colors, even if this results in inaccuracies for in-gamut colors. Chapter 12 - References...
Rendering intent: Saturation (business graphics) Rendering intent: Saturation (business graphics) This setting optimizes the output of bright, saturated colors. Saturation rendering intent preserves saturated colors, and is advised if you try to keep color purity in computer graphics. Pure saturated colors in the original RGB device will still be satura- ted colors in the output color space, even if this results in relatively more extreme colors.
Rendering intent: Relative colorimetric Rendering intent: Relative colorimetric Relative colorimetric keeps an almost exact relationship between in gamut colors, even if this clips out of gamut colors. The relative colorimetric rendering method replaces the colors to align the old white point (the location of the most pure and light white in a color space) with the new white point and to keep the relative positions of the colors.
Rendering intent: Absolute colorimetric Rendering intent: Absolute colorimetric Absolute colorimetric is similar to relative colorimetric, but uses a different method to handle the white point. Absolute and relative colorimetric both keep gamut colors and clip those out of gamut, but ab- solute colorimetric also keeps the white point.
The output profile is used to adjust the converted CMYK color space, depending on the output device (via the Océ ColorWave 900 Printer Calibration Module) and the media type you select. The output profile is applied automatically, but it is important that you load the correct media on the Océ...
Index Index Color space definition........303 Color feel About the product............ Definition............Absolute colorimetric...........311 Color management Account management Definition............Océ Express WebTools........134 Color management settings Accounting............ 127, Overview............173 Exchange data..........Compatibility with folding devices....... Action after media request time-out.....76 Components of the printer Align printheads Media drawers..........58...
Page 314
Index Documentation............Available documentation........ Hardware configuration Océ PostScript® 3 Driver.........12 Folding device..........Océ Publisher Select........HTTPS..............93 ONYX Thrive Océ Edition........ Download.............. Download media profiles........74 Dynamic bar of the user panel display....Icons states............144 Ink pollution (droplets) on the back of the media..Embedded fold templates........114 Ink pollution (lines) on the back of the...
Page 315
Index Internet Explorer..........Media roll remove..........Mozilla Firefox..........Media rolls - load............66 Licenses Media saving activation............Rotation............167 Get a new license file........125 Media states icons..........296 Overview............123 Media types and sizes Line thickening Define..............Set..............Overview............299 Lines with missing colors followed by a large spot Media usage counters..........128 ................
Page 316
Index Océ Publisher Select 2......... Maintain............Océ Wave for Accounting interface....Replace............227 file..............74 Print job Onyx Thrive Océ PostScript® 3 Driver.......154 Send print jobs..........Océ Publisher Select 2........Optimize Print job defaults settings........PostScript printing......... Print jobs Print productivity..........168 Using FTP............158 Print quality............
Page 317
Index Remote Security............. Océ Express WebTools........256 A secure location......94, 96, 97, 98, User panel............254 Remote Service.............288 Solve Check connection........... Problems with jobs........Remote assistance......... Solve problems Remote Service states icons........296 Folding device..........Remove all data from the controller....storage.............282 Remove media roll..........Océ...
Page 318
Index Ink pollution (lines) on the back of the media... Ink pollution on the back of the media..275 Ink pollution on the leading and trailing edge of the media............278 Lines with missing colors followed by a large spot..............266 Missing colors in paper feed direction..264 Multiple thin lines with missing colors..
Need help?
Do you have a question about the ColorWave 900 and is the answer not in the manual?
Questions and answers