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Ricoh MP C3004 Field Service Manual

Ricoh MP C3004 Field Service Manual

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MP C3004 / C3504

C4504 / C5504 / C6004

Machine Code:

D238 / D239

D240 / D241 / D242

Field Service Manual

May, 2016

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Summary of Contents for Ricoh MP C3004

Page 1 MP C3004 / C3504 C4504 / C5504 / C6004 Machine Code: D238 / D239 D240 / D241 / D242 Field Service Manual May, 2016...
Page 3: Safety Information
Safety Information Important Safety Notices Warnings, Cautions, Notes In this manual, the following important symbols and notations are used. • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property.
Page 4 Safety Information Where symbols are used on or near switches on machines for Europe and other areas, the meaning of each symbol conforms with IEC60417. Safety Prevention of Physical Injury 1. Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and peripheral power cords are unplugged.
Page 5 Important Safety Notices 16. For replacements use only the correct fuses or circuit breakers rated for use with the machine. Using replacement devices not designed for use with the machine could lead to a fire and personal injuries. 17. For machines installed with the ADF/ARDF: When a thick book or three-dimensional original is placed on the exposure glass and the ARDF cover is lowered, the back side of the ARDF rises up to accommodate the original.
Page 6: Handling Toner
Safety Information 2. Dispose of used toner, developer, organic photoconductors, and AIO unit in accordance with local regulations. (These are non-toxic supplies.) 3. Dispose of replaced parts in accordance with local regulations. 4. When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per sealed box.
Page 7: Laser Safety
Important Safety Notices 3. Always obey local laws and regulations if you need to dispose of a tank or the propylene glycol coolant. 4. The tank must never be emptied directly into a local drainage system, river, pond, or lake. 5.
Page 8 Safety Information Safety Instructions for the Color Controller Fuse The color controller uses a double pole fuse. If this fuse blows, be sure to replace it with an identical fuse. Batteries 1. Always replace a battery with the same type of battery prescribed for use with the color controller unit.
Page 9: Symbols, Abbreviations And Trademarks
Symbols, Abbreviations and Trademarks Symbols, Abbreviations This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Symbol What it means Clip ring Screw Connector Clamp E-ring Flat Flexible Cable Timing Belt Short Edge Feed [A] Long Edge Feed [B] Black Cyan...
Page 10: Trademarks
Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox and Thunderbird are registered trademarks of the Mozilla Foundation.
Page 11 This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and other countries. The proper names of Internet Explorer 6, 7, and 8 are as follows: •...
Page 12 Microsoft® Windows® 10 Home Premium Microsoft® Windows® 10 Pro Microsoft® Windows® 10 Enterprise Microsoft® Windows® 10 Education • The product names of Windows Server 2003 are as follows: Microsoft® Windows Server® 2003 Standard Edition Microsoft® Windows Server® 2003 Enterprise Edition •...
Page 13: Table Of Contents
-19................................45 -21................................45 -22................................45 -27................................46 -29 (Asia/Pacific/ Central, South America)..................46 -29 (Korea)............................46 -65 (EUROPE)............................. 47 Option................................47 Diagram................................51 MP C3004/C3504 Peripherals....................... 51 Diagram................................53 MP C4504/C5504/C6004 Peripherals..................53 Specifications..............................55 2. Installation Installation Requirements..........................57 Environment..............................57 Machine Level.............................. 58 Machine Space Requirements........................58 Machine Dimensions........................... 59 Model -27, -29, -65 (220–240 V)....................61...
Page 14: Table Of Contents
For Machines with preinstalled SPDF: Removal of protective sheet..........76 Removal of PCDU Seals: Overview....................77 Removal of PCDU Seals: MP C4504/C5504/C6004..............78 Removal of PCDU Seals: MP C3004/C3504................81 Attaching the Optical Cloth Pocket....................83 Attaching the Paper Exit Tray Parts....................83 Installing the Feeler for the Paper Exit Full Sensor................
Page 15: Table Of Contents
Anti-Condensation Heater (Scanner, PCDU)....................105 Anti-Condensation Heater (Scanner)...................... 105 Accessory Check..........................105 Installation procedure........................106 Anti-Condensation Heater (PCDU)......................117 Accessory Check..........................117 Installation procedure........................118 Anti-Condensation Heater for Paper Feed Trays..................128 Accessory Check............................128 Connecting to Main Machine Tray......................129 Connecting to Paper Feed Unit PB3160....................133 Connecting to Paper Feed Unit PB3150....................135 Connecting to LCIT PB3170/ PB3230....................138 Paper Feed Unit PB3160 (D693)........................
Page 16: Table Of Contents
How to place the MFP on the caster table..................179 How to place the Paper Feed Unit PB3150 on the caster table...........180 Platen Cover PN2000 (D700)........................181 Accessory Check............................181 Installation Procedure..........................181 ARDF DF3090 (D779)..........................184 Accessory Check............................184 Installation Procedure..........................184 When feeding thin paper.........................189 SPDF DF3100 (D3B0)..........................
Page 17: Table Of Contents
Accessory Check............................245 Installation Procedure..........................246 Booklet Finisher SR3220 (D3B9).........................260 Accessory Check............................260 Installation Procedure..........................261 Attaching the Proof Support Tray....................267 Finisher SR3210 (D3B8)..........................269 Accessory Check............................269 Installation Procedure..........................270 Attaching the Proof Support Tray....................278 Stapleless Stapler Initial Settings ......................279 How to change the setting of Staple Method for Stapleless Stapler..........280 How to set Margin Erase for Stapleless Stapler................280 Punch Unit PU3050............................282 Accessory Check............................
Page 18: Table Of Contents
External Keyboard Bracket Type M19 (D3BR-10)..................347 Accessory Check............................347 Installation Procedure..........................347 Internal Options............................. 353 List of Slots..............................353 MP C4504/C5504/C6004......................353 MP C3004/C3504.........................354 USB Device Server Option Type M19 (D3BC-28,-29)................355 Component Check.............................355 Interface Board Surface........................356 Installation Procedure..........................357 What Do the LED Indications Mean?....................362 Notes for Energy Save Mode Setting.....................
Page 19: Table Of Contents
Accessory Check............................377 Installation procedure..........................377 Memory Unit Type M19 4GB........................379 Accessory Check............................379 Installation Procedure..........................379 Enhanced Security HDD Option Type M12 (D3A6-02)................382 Accessory Check............................382 Installation Procedure..........................382 After Installing the HDD........................386 Optional Counter Interface Unit Type M12 (B870-21)................388 Accessory Check............................
Page 20: Table Of Contents
PostScript3 Unit Type M19 (D3BD-05, -06, -07)..................433 Accessories..............................433 Installation procedure..........................433 Camera Direct Print Card Type M19 (D3BD-13)..................436 Accessories..............................436 Installation procedure..........................436 IPDS Unit Type M20 (D3BC-20, -21, -22)....................438 Accessories..............................438 Installation procedure..........................438 XPS Direct Print Option Type M19 (D3BC-24, -25, -26)................. 441 Accessories..............................
Page 21: Table Of Contents
Installation Procedure:........................466 Enable Encryption Setting........................ 466 Check the Encryption Settings......................469 Backing Up the Encryption Key....................... 471 Encryption Key Restoration......................472 3. Preventive Maintenance PM Parts Settings............................477 Replacement procedure of the PM parts....................477 Method 1: By SP3701........................477 Method 2: By [PM Counter / New Unit Set] Menu..............479 After installing the new PM parts......................480 SP descriptions..........................
Page 22: Table Of Contents
Left Rear Cover............................495 Left Cover..............................496 Rear Cover..............................499 Rear Lower Cover............................500 Right Rear Cover............................500 Right Upper Cover............................ 501 Proximity Sensor Cover..........................501 Proximity Sensor............................503 Main Power Switch Cover........................504 Waste Toner Cover........................... 505 Inverter Tray............................... 506 Paper Exit Tray............................507 Paper Exit Cover............................507 Paper Exit Lower Cover..........................507 Paper Exit Front Cover..........................
Page 23: Table Of Contents
Adjustment after replacing the laser unit..................543 Polygon Mirror Motor..........................544 Adjustment after replacing the polygon mirror motor..............545 SP descriptions............................545 PCDU................................547 Notes when replacing a PCDU........................547 MP C3004/C3504/C4504......................547 MP C5504/C6004.........................547 Attaching the springs........................550 PCDU................................553 Adjustment before replacing the PCDU..................553 Replacement............................554 Adjustment after Replacing the PCDU.....................557...
Page 24: Table Of Contents
Image Transfer Belt Unit..........................566 What to Do before Replacing the Image Transfer Belt..............567 Replacement............................567 Image Transfer Cleaning Unit........................570 What to Do before Replacing the Image Transfer Cleaning Unit..........571 Replacement............................572 Image Transfer Belt............................575 Attaching the Belt..........................578 Adjustment after replacing the Image transfer belt................ 582 Paper Transfer Roller..........................583 When reinstalling the paper transfer roller..................583 Paper Transfer Roller Unit.........................
Page 25: Table Of Contents
Registration Motor.............................612 Fusing Motor..............................612 Paper Exit / Pressure Release Motor.......................613 Duplex Entrance Motor..........................613 Toner Transport Motor..........................614 Sub Hopper............................... 615 K................................. 615 C.................................615 M................................617 Y................................. 618 Toner End Sensor............................619 Toner Bottle Drive Motor.......................... 620 K................................. 620 C.................................620 M................................621 Y................................. 621 ID Chip...............................
Page 26: Table Of Contents
Adjustment before replacing the pressure roller................635 Replacement............................635 Thermostat Unit............................637 Non-Contact Thermistor..........................638 Pressure Roller Thermistor......................... 638 Thermopile Unit............................639 Pressure Roller HP Sensor......................... 639 Fusing Shield Position Sensor (MP C4504/5504/6004)..............640 Fusing Shield Drive Motor (MP C4504/5504/6004)................ 641 Fusing Exit Solenoid..........................642 Paper Exit................................644 Paper Exit Unit............................
Page 27: Table Of Contents
Bypass Pick-up Roller..........................669 Bypass Paper Feed Roller.........................670 Bypass Separation Roller/Torque Limiter....................670 Bypass Width Sensor..........................671 Bypass Length Sensor..........................675 Duplex Unit..............................676 Duplex Unit..............................676 Duplex/By-pass Motor..........................677 Duplex Entrance Sensor..........................678 Duplex Exit Sensor............................ 680 Electrical Components...........................682 Overview..............................682 Printed Circuits/Parts inside the Controller Box................682 Printed Circuits behind the Controller Box..................683 Printed Circuit/Parts inside the Power Box..................
Page 28: Table Of Contents
Fans/Filters..............................709 Ozone filter/Dust filter..........................709 Adjustment before replacing the dust filter..................709 Replacement............................709 Deodorization Filter...........................710 Development Intake Fan........................... 711 Ozone Exhaust Fan...........................712 Paper Exit Cooling Fan..........................712 Fusing Exhaust Fan............................ 713 Drive Cooling Fan (MP C4504/5504/6004)..................714 Main Exhaust Fan (MP C4504/5504/6004)..................715 Toner Supply Cooling Fan........................715 PSU Cooling Fan............................
Page 29: Table Of Contents
Opening the Printer Driver's "Color Balance Details" Window............ 726 Color Balance Details Window.......................729 Adjusting the Tone in the "Color Balance Details" Window............730 Adjustment Examples........................732 Adjustment by Changing the Machine’s Profile Setting................. 734 Procedure to Change the Profile Setting..................734 Patterns and Tendency of the Tone for Each Profile...............735 Printer Gamma Correction........................736 Color Registration............................740 Check the occurrence of color registration errors................740...
Page 30: Table Of Contents
Overview..............................774 Immediate Update.............................775 Update at the Next Visit (Reserve)......................778 How to Set the Machine to Download Firmware Later (Reserve)..........778 How to Check if the Firmware Downloaded with Reserve............780 How to Install Firmware Downloaded with Reserve..............782 Update via SD card..........................785 Firmware Update (Auto Remote Firmware Update)...................
Page 31: Table Of Contents
SMC List Card Save......................... 817 Procedure..............................817 File Names of the Saved SMC Lists......................819 Error Messages............................820 UP/SP Data Import/Export.......................... 821 UP Data Import/Export..........................821 Data that can be imported and exported..................821 Data that cannot be imported or exported..................821 Exporting Device Information......................822 Importing Device Information......................
Page 32: Table Of Contents
Service Call 101-195...........................858 SC100 (Engine: Scanning)........................858 Service Call 202-285...........................870 SC200 (Engine: Image Writing)......................870 Service Call 312-396...........................878 SC300 (Engine: Charge, Development)....................878 Service Call 441-498...........................887 SC400 (Engine: Around the Drum)......................887 Service Call 501-584...........................893 SC500 (Engine: Paper transport 1: Paper Feed, Duplex, Transport)...........893 SC500 (Engine: Fusing)..........................914 Heating Sleeve (Center) Error (SC54*-**)...................914 Heating Sleeve (Edge) Error (SC55*-**)..................
Page 33: Table Of Contents
Recovery Check Procedure......................1057 Adjustment after Recovery......................1057 When SC501, SC502, SC503, or SC504 (Paper Tray Error) is displayed........1058 Solution:............................1058 When SC549 (Shield Operation Error Detection) is Displayed............1060 Troubleshooting Flowchart......................1060 Fusing Shield Check........................1060 Solution............................1064 Isolation Diagram of SC663, 664, 665, 667, 668, and 670-01........... 1065 When SC670 (Engine start up error) is displayed................1066 Cause:.............................
Page 34: Table Of Contents
Curled Paper............................1099 Initial Jam..............................1099 Initial Jam: Cause Code 001 / Location Code A............... 1099 Initial Jam: Cause Code 001 / Location Code B............... 1100 Initial Jam: Cause Code 001 / Location Code C............... 1101 Initial Jam: Cause Code 001 / Location Code Z............... 1102 Jam................................
Page 35: Table Of Contents
Others..............................1134 "Replace the waste toner bottle" is displayed even when it is clear that the waste toner bottle is not full..............................1134 Waste toner bottle is never full......................1134 No waste toner bottle set is displayed on controller board even when it is clear that is set..1135 Waste toner bottle is not detected even when it is set..............1135 Paper Transfer Unit Open/Close LED not lit &...
Page 36: Table Of Contents
7. Detailed Descriptions Guidance for Those Who are Familiar with Predecessor Products............1171 Changes from the Previous Machine....................1171 Scanner............................1171 Image Processing........................... 1172 Process Control..........................1172 PCDU (Photo Conductor and Development Unit)............... 1173 Toner Supply...........................1173 Waste Toner........................... 1173 Image Transfer and Paper Transfer....................1174 Feed / Transport Part........................1174 Fusing..............................
Page 37: Table Of Contents
Reading system..........................1194 Scanner............................1195 Mechanism.............................. 1195 Scanner drive..........................1195 Operation Flowchart........................1197 Scanner carriage storage control....................1198 Document size detection........................1198 Improved tolerance to black lines when paper passes through ARDF/SPDF......1201 Difference between Non-contact Transport and Contact Transport in DF Scanning....1204 Anti-Condensation Heater......................1205 Image Processing............................
Page 38: Table Of Contents
Result Code for Executing Process Control.................. 1220 The Process Control Procedure..................... 1223 Electrified Potential / Development Bias, Vref Correction............1224 LD Power Control........................... 1225 Toner Supply Control........................1226 Developer Initial Setting.........................1226 MUSIC (Automatic Color Registration Correction)................1227 Correction Timing........................... 1227 Executing MUSIC Manually ......................1228 [Color Registration] in User Tools (SP2-111-004) ..............
Page 39: Table Of Contents
Development Bias.......................... 1241 Removal of PCDU Seals........................ 1241 Toner Supply..............................1243 Changes from the Previous Machine....................1243 Overview..............................1243 Mechanism.............................. 1244 Toner supply (toner cartridge - sub-hopper)................1244 Toner bottle ID chip........................1245 Toner supply (sub-hopper - development unit)................1246 Drive..............................1246 Toner near end/end detection..................... 1246 SP Descriptions..........................
Page 40: Table Of Contents
Paper Transfer Unit mechanism......................1259 Paper Transfer mechanism......................1259 PTR (Paper Transfer Roller) Drive....................1259 PTR (Paper Transfer Roller) Contact and Separation..............1259 Separation............................1260 TM/ID sensor..........................1261 Paper Feed / Transport Section.........................1262 Changes from the Previous Machine....................1262 Overview..............................1263 Feed /transport part..........................1263 Tray base plate lift..........................1264 Paper feed mechanism........................
Page 41: Table Of Contents
Changes from the Previous Machine....................1292 Overview..............................1293 Mechanism.............................. 1296 Fusing system..........................1296 Temperature Control (MP C4504/C5504/C6004)..............1297 Temperature Control (MP C3004/C3504)................1299 Fusing drive.............................1299 Pressure release mechanism......................1300 Fusing temperature control......................1301 CPM down control......................... 1302 Curl Correction Mechanism......................1303 Electrical parts.............................
Page 42: Table Of Contents
Circuit configuration........................1310 Exterior Cover/Air Flows (Fan Control)....................1312 Changes from the Previous Machine....................1312 Overview..............................1313 MP C4504/C5504/C6004.......................1313 MP C3004/C3504........................1316 Mechanism.............................. 1319 Cooling of PSU..........................1319 Cooling of toner supply parts......................1319 Cooling of PCDU parts........................1319 Cooling of fusing parts........................1319 Cooling of actuator........................
Page 43 Related SC Codes...........................1336 Related SP Code............................. 1336...
Page 45: Product Overview
1. Product Information Product Overview Component Layout • For details about electrical components layout, refer to page 1171 "Detailed Descriptions".
Page 46 1. Product Information Description Description Scanner Unit Paper Feed Unit Paper Exit Unit Waste Toner Unit Fusing Unit Laser Exposure Unit Paper Transfer Unit PCDU Duplex Unit Image Transfer Unit...
Page 47: Paper Path
Product Overview Paper Path Description Description Booklet Finisher SR3240 SPDF DF3100 Booklet Finisher SR3220 LCIT RT3030 Bridge Unit BU3070 LCIT PB3170...
Page 48 1. Product Information Description Description ARDF DF3090 Paper Feed Unit PB3160 LCIT RT3030 Internal Finisher SR3130...
Page 49 Product Overview Description Description Platen Cover PN2000 Side Tray Type M3 Paper Feed Unit PB3150 1 Bin Tray BN3110 Caster Table Type M3...
Page 50: Drive Layout
1. Product Information Drive Layout Description Description Paper feed motor Toner bottle drive motor (Y) Duplex / Bypass motor Scanner motor Transport motor Toner transport motor (Y) Registration motor Toner transport motor (M) Paper transfer contact motor Toner transport motor (C) Fusing motor Toner transport motor (Bk)
Page 51 Reverse motor Development Motor: Black*1 Toner bottle drive motor (Bk) PCU: Black / Image Transfer Motor Toner bottle drive motor (C) Development solenoid*2 Toner bottle drive motor (M) *1 MP C4504/ C 5504/ C 6004 only *2 MP C3004/C3504 only...
Page 52: Machine Codes And Peripherals Configuration
1. Product Information Machine Codes and Peripherals Configuration Main Machine Area Power North America/ Central, South America 120V/60Hz North America GSA models 120V/60Hz Taiwan 110V/60Hz China 220-240V/50-60Hz China 220-240V/50-60Hz Korea Narajanta model 220V/60Hz Europe/ Middle, Near East 220-240V/50-60Hz Korea 220V/60Hz Asia/Pacific/ Central, South America 220-240V/50-60Hz Europe/ Middle, Near East...
Page 53 Machine Codes and Peripherals Configuration Machine Code Product Name D238 GSA MP C3004SPG FC: 30cpm/BW: 30cpm D239 GSA MP C3504SPG FC: 35cpm/BW: 35cpm SPDF 3100 Std. D240 GSA MP C4504SPG FC: 45cpm/BW: 45cpm D242 GSA MP C6004SPG FC: 60cpm/BW: 60cpm Machine Code Product Name D238...
Page 54 1. Product Information Machine Code Product Name D242 DSc1260 SPDF 3100 Std. FC: 60cpm/BW: 60cpm Machine Code Product Name D238 MP C3004SP FC: 30cpm/BW: 30cpm D239 MP C3504SP FC: 35cpm/BW: 35cpm ARDF 3090 Std. D240 MP C4504SP FC: 45cpm/BW: 45cpm D241 MP C5504SP FC: 55cpm/BW: 55cpm...
Page 55: Option
Option Area A: EU/ Russia/ Middle, Near East/ Africa/ Central, South America/ Asia/ Pacific Area B: North America/ Central, South America Area C: Asia/ Pacific R: Ricoh, S: Savin, L: Lanier, G: Gestetner, i: infotec, N: NRG R,S,L R,N,i R,G,L...
Page 56 1. Product Information R,S,L R,N,i R,G,L R, G Product Name Code Area A Area B Area C Color Controller E-23C D3BN IEEE 802.11a/g/n Interface Unit Type M19 D3BR Memory Unit Type M19 4GB D3BX Extended USB Board Type D3BS IEEE 1284 Interface Board Type M19 D3C0 XPS Direct Print Option Type...
Page 57 Machine Codes and Peripherals Configuration R,S,L R,N,i R,G,L R, G Product Name Code Area A Area B Area C NFC Card Reader Type M19 D3BS Smart Card Reader Built-in Unit Type M19 D3BS Imageable Area Extension Unit Type M19 D3BR IPDS Unit Type M20 D3BC External Keyboard Bracket...
Page 58 Code Area A Area B Area C Marker Type 30 H903 ADF Handle Type C D593 RICOH e-Sharing Box D668 SD Card for Fonts Type D D641 Unicode Font Package for B869 SAP(R) 1 License Unicode Font Package for B869...
Page 59: Diagram
Machine Codes and Peripherals Configuration Diagram MP C3004/C3504 Peripherals Item Code Remarks Banner Paper Guide Tray Type M19 D3BF-00 Paper Feed Unit PB3150 D694-17, -21 Common (Met-C1) Caster Table Type M3 D178-02 Common (Met-C1) LCIT PB3230 D695-18, -27, -28 Common (Met-C1)
Page 60 1. Product Information Item Code Remarks Paper Feed Unit PB3160 D693-17, -21 Common (Met-C1) 1 Bin Tray BN3110 D3CQ-17, -21 Bridge Unit BU3070 D685-18, -22 Internal Shift Tray SH3070 D691-17, -21 Common (Met-C1) Side Tray Type M3 D725-18, -22 Internal Finisher SR3130 D690-18, -22 Internal Finisher SR3180 D766-18, -22...
Page 61 Machine Codes and Peripherals Configuration Diagram MP C4504/C5504/C6004 Peripherals Item Code Remarks Banner Paper Guide Tray Type M19 D3BF-00 Paper Feed Unit PB3150 D694-17, -21 Common (Met-C1) Caster Table Type M3 D178-02 Common (Met-C1) LCIT PB3230 D695-18, -27, -28 Common (Met-C1) LCIT PB3170 D695-27 LCIT RT3030...
Page 62 1. Product Information Item Code Remarks Paper Feed Unit PB3160 D693-17, -21 Common (Met-C1) 1 Bin Tray BN3110 D3CQ-17, -21 Bridge Unit BU3070 D685-18, -22 Internal Shift Tray SH3070 D691-17, -21 Common (Met-C1) Side Tray Type M3 D725-18, -22 Internal Finisher SR3130 D690-18, -22 Finisher SR3210 D3B8-17, -21...
Page 63: Specifications
Specifications Specifications See "Appendices" for the following information: • General Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment • Other Specifications...
Page 64 1. Product Information...
Page 65: Installation Requirements
2. Installation Installation Requirements Environment Temperature Range: 10°C to 32°C (50°F to 90°F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.) Ventilation: Room air should turn over at least 30 m3/hr/person...
Page 66: Machine Level
2. Installation 1. Avoid areas exposed to sudden temperature changes: 1) Areas directly exposed to cool air from an air conditioner. 2) Areas directly exposed to heat from a heater. 2. Do not place the machine where it will be exposed to corrosive gases. 3.
Page 67: Machine Dimensions
Installation Requirements Left Over 100 mm (3.9") Rear Over 100 mm (3.9") Right with Bypass tray Over 100 mm (3.9") Front Over 750 mm (29.5") Right Over 500 mm (19.7") Put the machine near the power source with the clearance shown above. •...
Page 68 2. Installation 1,155mm / 45.47" (when equipped with ARDF) 1,205mm / 47.44" (when equipped with SPDF) 125mm /4.92" (when equipped with ARDF) 175mm /6.89" (when equipped with SPDF) 1,030mm /40.55" 290mm /11.41" 1,683mm / 66.26" 575 to 660mm / 22.63" to 25.98" (when equipped with SR3210) 657 to 756mm /25.86"...
Page 69: Model -27, -29, -65 (220–240 V)
587 × 685 × 963 mm (23.2 × 27.0 × 38.0 inches) Models with no ADF • MP C3004/C3504 (W × D × H up to exposure glass): 587 × 685 × 788 mm (23.2 × 27.0 × 31.1 inches) •...
Page 70: Model -17, -18 (120–127 V)
2. Installation Model -17, -18 (120–127 V) MP C3004/C3504/ C4504/C6004 (equipped with the SPDF) 587× 685 × 963 mm (23.2 × 27.0 × 38.0 inches) Power Requirements • Insert the plug firmly in the outlet. • Do not use an outlet extension plug or cord.
Page 71: Main Machine Installation
Main Machine Installation Main Machine Installation Important Notice on Security Issues In order to increase the security of the MFP, and to ensure that the customer sets the administrator password, an administrator set/change prompt display is shown up at the first power-up. Overview •...
Page 72: Password Setting Procedure
2. Installation Password Setting Procedure • For more details about this security issue, see "Notes on Using Multi-Function Printers Safely" supplied with the MFP. • When Supervisor / Administrator 1-4 passwords are configured via network, the "Change Supervisor login password" window won’t display. •...
Page 73 Main Machine Installation Change the administrator 1 login password. Input the password, and then press [OK]. Confirm the password, and then press [OK]. Turn the main power OFF and back ON again. • To enter the SP mode, there are two ways to display the number keyboard on screen; 1.
Page 74 2. Installation...
Page 75: Installation Flow Chart
Main Machine Installation Installation Flow Chart Put the machine on the paper feed tray (1 tray/2 trays) or the LCT (tandem tray) first, then install the machine and other options.
Page 76: Accessory Check
2. Installation You need Paper Feed Unit PB3160 (D693) or LCIT 3230/LCIT3170 (D695) to align the paper transport path if you want to install the following peripherals. • Finisher SR3210 (D3B8) • Booklet Finisher SR3220 (D3B9) • Finisher SR3230 (D3BA) •...
Page 77 Main Machine Installation Description Q’ty M3x8 Screws for PCDU Front Cover C6004/C5504/C4504: C3504/C3004: 1 Sheet -Safety (EU only) Sheet -Tel (China only) CD-ROM - OI CD-ROM - Driver Sheet - 20 Languages Seal - 20 Languages Sheet - 20 Languages Sheet EMC address (EU only) Caution: Smart Operation Panel Caution: Smart Operation FCC (NA only)
Page 78: Installation Procedure
2. Installation Installation Procedure • Remove the tape from the development units before turning the main power ON. The development units can be severely damaged if the tape is still attached. Removal of packing materials and shipping retainers Remove the machine from the box, and check the items in the package. Remove the retainer [A] at the lower front right before lifting up the machine, because the handle for lifting the machine is hidden by the retainer [A].
Page 79 Main Machine Installation • When you lift the machine, hold the correct parts, as shown in the photo below. • Do not lift by holding the scanner unit, etc., because this might deform the machine or break the exterior covers Right rear cover Also see RTB 50 Remove the orange tape and retainers on the outside.
Page 80 2. Installation For a model on which SPDF DF3100 is preinstalled, remove the orange tape and retainers on the SPDF. For a model on which ARDF DF3090 is preinstalled, remove the orange tape and retainers on the ARDF.
Page 81 Main Machine Installation Remove the paper size decal [A] on the exposure glass.
Page 82 2. Installation Remove the orange tape on the scanner shipping locks. Remove the two scanner shipping locks [A] by rotating them 90 degrees counter clockwise. SC120 is displayed when the machine is turned ON with the shipping lock attached. • Keep the scanner shipping locks after installing the machine. The scanner shipping locks must be installed before moving the machine using methods in which the machine will not always be level, such as by truck over rough ground, or by ship.
Page 83 Main Machine Installation Attach the two caps [A] provided with the machine. Pull out the 1st/2nd paper trays, remove the orange tape. Remove the scanner support [A].
Page 84: For Machines With Preinstalled Spdf: Removal Of Protective Sheet
2. Installation Open the front cover, and store the scanner support [A] in the storage location. • The factory setting sheet is kept in the position [A]. SP descriptions • SP4-806-001 (Scanner carriage storage operation). Moves the scanner carriage to the shipping lock position. Attach the scanner shipping locks and fix the scanner carriage after executing SP4-806-001.
Page 85: Removal Of Pcdu Seals: Overview
On MP C4504/C5504/C6004, the PCDU seals for all colors (CMYK) must be wound up [A] with a special tool. There are no seals to pull out on these models. On MP C3004/C3504, the PCDU seal for Bk must be wound up [A] with the special tool. The PCDU seals for CMY must be pulled out [B].
Page 86: Removal Of Pcdu Seals: Mp C4504/C5504/C6004
2. Installation • Automatic initial adjustment will be done even if the seal was not removed correctly. But toner from a PCDU that still has the seal will not be able to reach the ITB, and will not be transferred to printouts and copies.
Page 87 Main Machine Installation • Keep winding until the pin [B] is removed from the PCDU. Discard the pin. Wind up the other seals (Y, M, and C) in the same way. Store the winding lever in the back of the image transfer front cover [A] as shown.
Page 88 2. Installation Attach the PCDU cover [A] provided with the accessories (all PCDUs). Rotate the ITB contact/separation lever [A] clockwise, and set it to the position in the following picture. Attach the image transfer front cover [A] with the two screws (M3×8; provided with the accessories).
Page 89: Removal Of Pcdu Seals: Mp C3004/C3504
Main Machine Installation Removal of PCDU Seals: MP C3004/C3504 • When you wind the lever, do not press it against the machine. If you do, the lever will not turn the pin, and the pin will not come off. Wind up the PCDU seal for Bk. Pull out the seals for Y, C, and M.
Page 90 2. Installation Attach the PCDU cover [A] provided with the accessories (Bk only). Pull out the seals [A] for Y, M and C. Rotate the ITB contact/separation lever [A] clockwise, and set it to the position in the following picture.
Page 91: Attaching The Optical Cloth Pocket
Main Machine Installation Attach the image transfer front cover [A] with the two screws (M3×8; provided with the accessories). Close the front cover. Attaching the Optical Cloth Pocket Clean the adhesive surface of the optical cloth pocket with an alcohol-soaked cloth. Attach the optical cloth pocket [A] to the left side of the scanner and put the optical cloth into the pocket.
Page 92: Installing The Feeler For The Paper Exit Full Sensor
2. Installation Installing the Feeler for the Paper Exit Full Sensor Pull the sensor feeler [A] out. Checking the Position of the Paper Exit Feeler Check the following points for the paper exit feeler [A] installed at the paper exit. •...
Page 93: Attaching The Decals
Main Machine Installation Paper will get jammed in the following cases. • The paper exit feeler does not function due to obstacles (such as cables). • The paper exit feeler does not function when the paper is pulled out and pushed back again. Attaching the Decals Attach the following decals provided with the machine accessories.
Page 94 2. Installation 1: Original Set Decal 2: ADF Caution Decal 3: Paper Size Tray Number Decal 4: Brand Logo for Smart Operation Panel 5: Brand Logo for Front cover...
Page 95: For Machines With Preinstalled Ardf: Fax Stamp Installation (Option)
Main Machine Installation Location for each decal For Machines with Preinstalled ARDF: Fax Stamp Installation (Option) This procedure is required for the machine which the fax function is installed as standard. Open the ARDF original cover and stamp holder [A].
Page 96: Toner Bottle Installation And Toner Initialization
2. Installation Install the fax stamp [A] provided with the machine. Close the holder. Make sure that it is pushed in to the position where the marks on the holder and the exterior cover face each other. If not, jam detection (001) will occur. Toner Bottle Installation and Toner Initialization Open the front cover.
Page 97 Main Machine Installation Remove the toner bottle protection cap [A]. Push the toner bottle into the machine slowly. Set the toner bottles (Y, M, and C) in the same way. Close the front cover. Connect the power cord to the machine. •...
Page 98: Enabling The Copy Data Security Function
2. Installation • The Program/Change Administrator screen is displayed at the first power-up. Follow the procedure in page 63 "Important Notice on Security Issues". After changing the administrator/supervisor password, turn the main power OFF/ON. • Even though the control panel display has gone off, the machine may still be on. So when turning the power off and back on, be sure to check that the main power indicator has gone off before turning the power on again.
Page 99: Image Quality Test / Settings
Main Machine Installation Select [Machine Features] > [System Settings] > [Administrator Tools] > [Copy Data Security Option] > "On". Copy Data Security Function If the Unauthorized Copy Prevention function is enabled, embedded text patterns (for instance, a warning message such as "No Copying") are displayed when documents are copied illegally. Accordingly, unauthorized copying can be prevented.
Page 100 2. Installation 2. Press "Start Printing". 3. Put the printout on the exposure glass. 4. Put 10 sheets of white paper on the test chart. This ensures the precise ACC adjustment. 5. Close the SPDF/ARDF or the platen cover. 6. Press "Start Scanning" on the LCD. Then, the machine starts the ACC. - Printer mode - 1.
Page 101 Main Machine Installation Press and hold the [A] key and "Check Status [B]" at the same time until the number keyboard screen is displayed. Enter the key code for SP mode. Perform line adjustment. 1. Execute SP2-111-004 (Forced Line Position Adj. Mode d) 2.
Page 102: Checking The Copy Image With The Test Chart
2. Installation SP descriptions • SP2-111-004 (Forced Line Position Adj. Mode d) Executes the fine line position adjustment and rough line position adjustment. • SP2-194-007 (MUSIC Execution Result: Execution Result) Displays the result code of MUSIC adjustment. 0: Success 1: Failure •...
Page 103 • If the access to the external server is restricted, request the network administrator (customer) to permit the following FQDN name for communication. - FQDN: p-rfu-ds2.support.ricoh.com Configuration Procedure In User Tools > Machine Features > System Settings > Interface Settings, specify the IP address, Subnet, Gateway, and DNS settings according to the user’s network...
Page 104 2. Installation They can be specified also via Web Image Monitor, from Device Management>Configuration>Device Setting>Auto Firmware Update. (However, "Auto Firmware Update" appears on Web Image Monitor only if the ARFU function is set to "ON".) Set SP5-886-111(AutoUpdateSetting) to "1(ON)" • To download the firmware only using SFU, and not by ARFU, specify the settings as follows: - SP5-886-111(AutoUpdateSetting) to "0 (OFF)"...
Page 105 Main Machine Installation Point to [Device Management], and then click [Configuration]. Click "Auto Firmware Update". In the applicable items, specify the times and days of the week to prohibit updating. Select the check boxes of the applicable days of the week to prohibit updating on that day...
Page 106 2. Installation Checking the ARFU Connection Enter the SP mode. Press [Firmware update]. Press [Update]. Press [Execute update]. • ”Execute update” appears even if @Remote connection has not been established. • If an error code appears when you click “Execute update”, the machine is in the following status.
Page 107: Security Function Settings
Main Machine Installation Check if one of the following messages appears: "Will you download the latest package Ver *** and update?" or "The installed package is the latest version.". • If the message appears, it is possible to execute ARFU. ->Press “No”...
Page 108: Settings Relevant To The Service Contract
2. Installation Settings Relevant to the Service Contract Change the necessary settings for the following SP modes if the customer has made a service contract. SP No. Function Default SP5-045-001 Specifies if the counting method used in meter charge mode "1": Prints is based on developments, prints, or coverage.
Page 109: Moving The Machine
Main Machine Installation Value Mode Descriptions Color Total Counter B&W Total Counter Coverage Count (YMC) Color Coverage Counter 1 (YMC) Color Coverage Counter 2 (YMC) Color Coverage Counter 3 (YMC) Installation is now completed. Moving the Machine This section shows you how to manually move the machine from one floor to another floor. Before turning off the main power, make sure 100% is shown as available memory on the screen if the fax option is installed.
Page 110 2. Installation • Do not push the center part of the rear cover. Do not hold the covers of the stabilizers. • Do not put hard pressure on the rear cover [A] when moving or picking up the machine as it is fragile.
Page 111: Cautions Upon Lashing
Main Machine Installation Cautions upon Lashing Position the machine so that its left side faces the wall. Make sure to put cushioning in between. Fasten the belt at the ridge line with cushioning. Make sure that the belt is over the front cover (at 45 - 75cm height from the ground).
Page 112 2. Installation Moving the finishers SR3210 SR3220 SR3230, SR3240...
Page 113: Anti-Condensation Heater (Scanner, Pcdu)
Anti-Condensation Heater (Scanner, PCDU) Anti-Condensation Heater (Scanner, PCDU) • Unplug the machine power cord before starting the following procedure. • Do the following procedure not to damage any harnesses. • Check that harnesses are not damaged or pinched after installation. Anti-Condensation Heater (Scanner) •...
Page 114 2. Installation Description Q’ty HARNESS :DC: DHB HARNESS :AC: DHB Installation procedure Remove the rear cover [A].
Page 115 Anti-Condensation Heater (Scanner, PCDU) Remove the rear lower cover [A]. Remove the power supply box [A] ( x6, Among them, tapping screw x1) Release the 5 clamps.
Page 116 2. Installation Remove the HVP-CB with bracket [A] (Hook x2).
Page 117 Anti-Condensation Heater (Scanner, PCDU) Connect the combined Blue/White harness to the back frame [A]. • The harness will be connected to the relay board. See the details in step 8. Reinstall the HVP-CB unit and power supply box. Secure the relay board to the main machine and connect the Blue/White harness to the socket on the board ( ×...
Page 118 2. Installation Remove the right rear cover [A] ( x4, among them, tapping screw x1) Remove a screw.
Page 119 Anti-Condensation Heater (Scanner, PCDU) Remove the scanner right cover [A]. Remove the hook at the upper part, and then slide the cover in the rear direction. Route the harness around the outside of the PSU and pull the harness out of the electrical box through the hole [A] ( x 4).
Page 120 2. Installation Route the harness in the direction of the scanner ( x 6). • Fasten the clamp between the bindings of the harness at the location indicated by the red circle. Attach the connector to the frame. Connect it to the heater harness in step 25.
Page 121 Anti-Condensation Heater (Scanner, PCDU) Remove the scale [A] Remove the sheet-through exposure glass [A]...
Page 122 2. Installation Remove the rear scale [A] Remove the left scale and exposure glass [A] • The exposure glass and the left scale are attached with double-sided tape. Move the scanner carriage to the right.
Page 123 Anti-Condensation Heater (Scanner, PCDU) Attach the heater [B] to the bracket [A] provided with the accessories ( × 2). Remove the release paper [A] on the back side of the bracket, and secure the heater [B] with the seal, aligning it with the boss on the frame. Pull the harness [A] out of the frame hole.
Page 124 2. Installation Attach the heater cover [A] ( × 1). Connect the heater harness that was pulled out of the frame hole to the connector which was mounted in step 15. Reattach all the removed covers.
Page 125: Anti-Condensation Heater (Pcdu)
Anti-Condensation Heater (Scanner, PCDU) Anti-Condensation Heater (PCDU) • This option is provided as a service part. • If you want to install Anti-Condensation Heater (PCDU), electrical parts (1) and heater for PCDU (2) should be ordered. Accessory Check (1) Electrical parts Description Q’ty TAPPING SCREW M3X6...
Page 126 2. Installation Installation procedure Remove the rear cover. Remove the rear lower cover. Remove the power supply box [A] ( x6, Among them, tapping screw x1).
Page 127 Anti-Condensation Heater (Scanner, PCDU) Release the 5 clamps. Remove the HVP-CB with bracket [A] (Hook x2).
Page 128 2. Installation Connect the combined Blue/White harness to the back frame [A]. • The harness will be connected to the relay board. See the details in step 8. Reinstall the HVP-CB unit and power supply box.
Page 129 Anti-Condensation Heater (Scanner, PCDU) Secure the relay board to the main machine and connect the Blue/White harness to the socket on the board ( × 1, × 3). Connect the harnesses on the relay board to the sockets on the PSU. •...
Page 130 2. Installation Remove the right rear cover [A] ( x4, among them, tapping screw x1). Remove a screw. Remove the scanner right cover [A]. Remove the hook at the upper part, and then slide the cover in the rear direction.
Page 131 Anti-Condensation Heater (Scanner, PCDU) Route the harness around the outside of the PSU and pull the harness out of the electrical box through the hole [A] ( x 4).
Page 132 2. Installation Route the harness in the direction of the scanner ( x 6). • Fasten the clamp between the bindings of the harness at the location indicated by the red circle.
Page 133 Anti-Condensation Heater (Scanner, PCDU) Attach the connector to the frame. Remove Feed Trays 1 and 2. The connecter cover located inside the machine [A] ( × 1).
Page 134 2. Installation Temporarily tighten a screw at the top ( M3x8: x1). Install the heater [A] by connecting the connector to the inside of the machine, then tighten the screw completely. • Hold the heater against the inside during final tightening. Reinstall the connector cover ( ×...
Page 135 Anti-Condensation Heater (Scanner, PCDU) Attach the warning decal [A]. Reassemble the machine. Connect the power cord, and then check that the heater is being powered and heated.
Page 136: Anti-Condensation Heater For Paper Feed Trays
2. Installation Anti-Condensation Heater for Paper Feed Trays • Unplug the machine power cord before starting the following procedure. • Do the following procedure not to damage any harnesses. • Check that harnesses are not damaged or pinched after installation. Accessory Check Anti-Condensation Heater (Service Option) for Main Unit Description...
Page 137: Connecting To Main Machine Tray
Anti-Condensation Heater for Paper Feed Trays Connecting to Main Machine Tray Remove the rear cover [A]. Remove the rear lower cover [A]. Attach PCB: DHB ( X 3).
Page 138 2. Installation Connect the two harnesses between "PCB: DHB" and "PSU". • Red dashed circled cable is only white for NA, red for EU/AA. Connect connector 1. Connect connector 2 to the harness already attached.
Page 139 Anti-Condensation Heater for Paper Feed Trays Attach connector 3 for the optional paper bank. • This cable is only white for NA/EU/AA. Remove trays 1 and 2 from the machine.
Page 140 2. Installation Connect the connector of the heater to the main machine. Install the heater inside the machine ( x 1).
Page 141: Connecting To Paper Feed Unit Pb3160
Anti-Condensation Heater for Paper Feed Trays Reattach trays 1 and 2. Connecting to Paper Feed Unit PB3160 Perform Steps 1 to 7 of "Connecting to Main Machine Tray" (page 129). Pull out the 1st and 2nd paper feed trays of the paper feed unit. Pass the harness of the heater [A] for the optional paper feed unit through the hole in the inner rear frame of the optional paper feed unit, and then attach it ( x1).
Page 142 2. Installation Remove the rear cover [A] of the optional paper feed unit. Remove the bracket [A] on the bottom of the main unit ( x1). The removed bracket can be discarded.
Page 143: Connecting To Paper Feed Unit Pb3150
Anti-Condensation Heater for Paper Feed Trays Connect the PFU harness [A] of the optional paper feed unit to the relay harness [B] of the main unit and the heater harness [C] ( x4). Reinstall the removed parts and covers. Connect the power supply cord and turn ON the main power. Do the following two steps to set the anti-condensation heater to be constantly ON.
Page 144 2. Installation Put the harness of the heater [A] for the optional paper feed unit through the hole at the inner rear frame, and then attach it ( x1). Remove the securing brackets [A] of Paper Feed Unit PB3150. Remove the rear cover [A] of Paper Feed Unit PB3150. Remove the bracket [A] on the bottom of the main unit ( x1).
Page 145 Anti-Condensation Heater for Paper Feed Trays Connect the PFU harness [A] of the optional paper feed unit to the relay harness [B] of the main unit and the heater harness [C] ( x4). Reinstall the removed parts and covers. Connect the power supply cord and turn ON the main power. Do the following two steps to set the anti-condensation heater to be constantly ON.
Page 146: Connecting To Lcit Pb3170/ Pb3230
2. Installation Connecting to LCIT PB3170/ PB3230 Perform Steps 1 to 7 of "Connecting to Main Machine Tray" (page 129). Pull out the paper feed tray of the optional LCT unit. Pass the harness of the heater [A] for the optional tray out through the hole in the inner rear frame of the optional LCT unit, and then attach it ( x1).
Page 147 Anti-Condensation Heater for Paper Feed Trays Remove the bracket [A] on the bottom of the main unit ( x1). The removed bracket can be discarded. Connect the PFU harness [A] of the optional LCT unit to the relay harness [B] of the main unit and the heater harness [C] ( x3).
Page 148 2. Installation • The PCU and scanner heaters must be disabled because the temperature in the machine could become too high, causing problems with toner clogging, or damage to the scanner lamp stabilizer...
Page 149: Paper Feed Unit Pb3160 (D693)
Paper Feed Unit PB3160 (D693) Paper Feed Unit PB3160 (D693) Accessory Check Description Q’ty Remarks Screws (M4 × 10) Screw with Spring Washer (M4 × 10) Securing Bracket Installation procedure • The main machine weighs approximately 100 kg. Make sure to lift it with the help of at least one more person.
Page 150 2. Installation Remove the orange tape and retainers. Remove the accessories (fixing screws, etc.) (provided with the machine) from the package. Holding the grips on the machine, align the machine with the locating pins [A], and place the machine on the paper feed unit. •...
Page 151 Paper Feed Unit PB3160 (D693) • In particular, do not lift the machine by holding the scanner unit, etc, because this may cause the machine to deform. • Do not put the machine down on the paper feed unit as a temporary resting place. This may cause the paper feed unit to deform.
Page 152 2. Installation Attach the securing brackets [A] to two positions on the left and right at the rear of the machine (screws: 1 each). Reattach the paper feed tray to the machine Attach the decals as shown below. [A]: Tray number decal [B]: Paper size decal •...
Page 153 Paper Feed Unit PB3160 (D693) Lock the casters of the paper feed unit. Connect the power cord to the machine. • Stabilizers are attached to the machine when it is shipped. Do not remove them. Turn ON the main power. Set the paper, and check that the paper size set in the paper feed tray is displayed on the operation panel.
Page 154 2. Installation Increasing a value: The image is moved towards the rear edge of the paper. Decreasing a value: The image is moved towards the front edge of the paper.
Page 155: Paper Feed Unit Pb3150 (D694)
Paper Feed Unit PB3150 (D694) Paper Feed Unit PB3150 (D694) Accessory Check Descriptions Q’ty Remarks Securing Bracket Screws - M4 × 10 Screw with Spring Washer - M4 × 10 Installation Procedure • The main machine weighs approximately 100 kg. Make sure to lift it with the help of at least one more person.
Page 156 2. Installation Remove the orange tape and retainers. Remove the accessories (fixing screws, etc.) (provided with the machine) from the package. Holding the grips on the machine, align the machine with the locating pins [A], and place the machine on the paper feed unit. •...
Page 157 Paper Feed Unit PB3150 (D694) • In particular, do not lift the machine by holding the scanner unit, etc., because this may cause the machine to deform. • Do not put the machine down on the paper feed unit as a temporary resting place. This may cause the paper feed unit to deform.
Page 158 2. Installation Attach the securing brackets [A] to two positions on the left and right at the rear of the machine (screws: 1 each). Reattach the paper feed tray to the machine. Attach the decals as shown below. [A]: Tray number decal [B]: Paper size decal •...
Page 159 Paper Feed Unit PB3150 (D694) Adjust the registration for the paper feed unit. SP1-002-004 (Side-to-Side Registration Paper Tray 3) • Paper Feed Unit PB3150 [A] is not supplied with a caster. You can attach the optional Caster Table Type M3 [B] (page 178). SP descriptions •...
Page 160: Lcit Pb3170/Pb3230 (D695)
2. Installation LCIT PB3170/PB3230 (D695) Accessory Check Description Q’ty Remarks Securing Bracket Screw(M4×10) Hexagonal Bolt Installation procedure • The main machine weighs approximately 100 kg. Make sure to lift it with the help of at least one more person. • The machine should be held at the correct locations and lifted gently. If it is lifted without care, handled carelessly or dropped, it may result in an injury.
Page 161 LCIT PB3170/PB3230 (D695) Remove the orange tape and retainers. Remove the accessories (fixing screws, etc.) (provided with the machine) from the package. Holding the grips on the machine, align the machine with the locating pins [A], and place the machine on the paper feed unit. •...
Page 162 2. Installation • In particular, do not lift the machine by holding the scanner unit, etc., because this may cause the machine to deform. • Do not put the machine down on the paper feed unit as a temporary resting place. This may cause the paper feed unit to deform.
Page 163 LCIT PB3170/PB3230 (D695) Attach the decals as shown below. [A]: Tray number decal [B]: Paper size decal • The tray number decal and paper size decal are packaged together with the machine. Lock the casters of the paper feed unit. Connect the power cord to the machine.
Page 164: Changing The Paper Size
2. Installation Turn ON the main power. Set the paper, and check that the paper size set in the paper feed tray is displayed on the operation panel. Adjust the registration for the paper feed unit. SP1-002-004 (Side-to-Side Registration Paper Tray 3) SP descriptions •...
Page 165 LCIT PB3170/PB3230 (D695) Remove the screws on the right tray side fences (front [A], rear [B]) and right tray end fence [C] ( ×3). Remove the screws on the left tray side fences (front [A], rear [B]) Slide the fences to the required position (A4 or LT), and then tighten the screws. [A]: A4 position (screw holes of the metal frame are hidden) [B]: LT position (screw holes of the metal frame are visible)
Page 166 2. Installation Make sure that the spring [A] is attached. Specify the following SP to set the paper size of the tandem paper tray. SP5-181-007 (Size Adjust: TRAY 3/T-LCT: 1) 0: A4 LEF 1: LT LEF...
Page 167: Lcit Rt3030 (D696)
LCIT RT3030 (D696) LCIT RT3030 (D696) • To install this optional unit, Paper Feed Unit PB3160 (D693) or LCIT PB3170/LCIT PB3230 (D695) is required. Accessory Check Description Q’ty Remarks Connector Cover Front Bracket Rear Bracket Harness Stud screw Joint Pins Tapping Screw –...
Page 168 2. Installation Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. • Before installing this option [A], first you must install the "Paper Feed Unit PB3160 [C] (D693)" or "LCIT PB3170/LCIT PB3230 [B] (D695)".
Page 169 LCIT RT3030 (D696) Remove the orange tape and retainers.
Page 170 2. Installation Remove the accessories (stud screws, etc.) provided with the machine. Remove the eight covers on the right of the paper feed table. Attach the joint pins [A] to the front and rear on the right of the paper feed table.
Page 171 LCIT RT3030 (D696) Attach the front bracket [A], rear bracket [B] at the positions of the joint pins ( ×4). Remove the paper feed table rear cover [A] ( ×2). Connect the harness [A]. For a machine with Paper Feed Unit PB3170/LCIT PB3230...
Page 172 2. Installation For a machine with Paper Feed Unit PB3160...
Page 173 LCIT RT3030 (D696) Clamp the harness. For a machine with Paper Feed Unit PB3170/LCIT PB3230 For a machine with Paper Feed Unit PB3160 Attach the paper feed table rear cover.
Page 174 2. Installation Attach the hook of the side LCT to the bracket. Connect the cable [A] of the side LCT to the machine ( ×1). Attach the connector cover [A] ( ×1).
Page 175 LCIT RT3030 (D696) Push the side LCT towards the machine. Turn On the main power. Set the paper, and check that the paper size set in the paper feed tray is displayed on the control unit. Do the registration adjustment for the large capacity tray. SP1-002-007 (Side-to-Side Registration Large Capacity Tray) SP descriptions SP1-002 (Side-to-Side Registration)
Page 176: Modification For Increasing The Lcit Capacity
2. Installation Remove the upper screw at the front side fence, and after setting the side fence to the position of the paper (outer: A4 LEF, center: LT LEF, inner: B5 LEF), tighten the screw that was removed. Also change the rear side fence to the same size position. Change the paper size according to the new side fence position.
Page 177 LCIT RT3030 (D696) Description Q’ty Remarks Bracket for remaining paper sensor Paper tray Belt pulley Clamp Harness Tray holder (Rear) Tray holder (Front) Decal Side Fence (Front) Side Fence (Rear)
Page 178: Replacement Procedure
2. Installation If the caution decal [A] is attached to the right cover, that LCIT has already been replaced with the parts for increasing the LCIT capacity. Replacement Procedure Remove the rear cover [A]. Remove the rear slide rail [A].
Page 179 LCIT RT3030 (D696) Remove the lift motor bracket [A]. Remove the harness and connector for the lift motor bracket.
Page 180 2. Installation Remove the bracket for the remaining paper sensor [A]. Remove the rear belt pulley [A] and replace it with the part for increasing the LCIT capacity. • To prevent interference with the frame, attach the part with the cut surface [A] facing down. •...
Page 181 LCIT RT3030 (D696) Remove the front cover [A]. Remove the front slide rail [A]. Remove the front belt pulley [A] and replace it with the part for increasing the LCIT capacity. • To prevent interference with the frame, attach the part with the cut surface [A] facing down.
Page 182 2. Installation • Attach the part with the flange-side [B] facing out. Remove the side fences [A].
Page 183 LCIT RT3030 (D696) Remove the tray holders [A] [B]. Replace the tray [A] with the part for increasing the LCIT capacity. Make sure to keep the tray on the base and pull out the tray horizontally. Attach the side fences for increasing the LCIT capacity.
Page 184 2. Installation Attach the tray holder for increasing the LCIT capacity. Attach the decal [A]. Attach the front slide rail. Remove the remaining paper sensors [A] and [B] from the bracket and the clamp, and then attach them to the bracket for remaining paper sensors with increased LCIT capacity.
Page 185 LCIT RT3030 (D696) Attach the bracket for the remaining paper sensor [A]. Replace the harness [A] with the harness for increased LCIT capacity, attach the clamp [B], and then connect it to the tray’s lower limit sensor. Reattach the removed unit and cover.
Page 186: Caster Table Type M3 (D178)
2. Installation Caster Table Type M3 (D178) Accessory Check Description Q’ty Remarks Right Lower Cover Securing Bracket Screws (M4 × 10) Screw with Spring Washer (M4 × 10) Installation procedure • The main machine weighs approximately 100 kg. Make sure to lift it with the help of at least one more person.
Page 187: How To Place The Mfp On The Caster Table
Caster Table Type M3 (D178) How to place the MFP on the caster table Holding the grips on the machine, align the machine with the locating pins, and place the machine on the caster table. • When you lift the machine, hold the lifting handles. •...
Page 188: How To Place The Paper Feed Unit Pb3150 On The Caster Table
2. Installation How to place the Paper Feed Unit PB3150 on the caster table Place the paper feed unit [B] on the caster table [A]. Pull out the 1st paper feed tray. Using a securing bracket, fix the caster table to the paper tray unit (spring washer: screw: M4×10: 1).
Page 189: Platen Cover Pn2000 (D700)
Platen Cover PN2000 (D700) Platen Cover PN2000 (D700) Accessory Check Check that you have the accessories indicated below. Descriptions Q’ty Remarks Platen Cover Platen Sheet Feeler Guide Stepped Screw Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 190 2. Installation Install the stepped screws ( × 2). Install the feeler guide [A]. Install the platen cover [A].
Page 191 Platen Cover PN2000 (D700) Place the platen sheet [A] on the exposure glass. Line up the rear left corner of the platen sheet flush against corner [B] on the exposure glass. Close the platen cover. Open the platen cover. Press the surface of the platen sheet gently to fix it on the platen cover securely.
Page 192: Ardf Df3090 (D779)
2. Installation ARDF DF3090 (D779) Accessory Check Description Q’ty Remarks ARDF Screw Knob Screw Stud Screw (Small) Stud Screw (Large) Attention Decal – Top Cover Installation Procedure • Turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 193 ARDF DF3090 (D779) • Do not turn the power on until you perform "adjustment after installation," or it may not start normally. Remove all the tapes and shipping retainers. Insert the two stud screws ([A] is the larger stud, [B] is the smaller stud). Mount the ARDF [A] by aligning the screw keyholes [B] of the ARDF support plate over the stud screws.
Page 194 2. Installation Open the ARDF and check that the platen sheet is correctly attached. Remove the rear cover [A]. Remove the small disposable cover [A] on the rear cover (on the right side).
Page 195 ARDF DF3090 (D779) Connect the ARDF cable as shown and mount the bracket [A] on the machine’s rear frame. Make sure to connect the grounding wire. Connect the scanner cable to the connector at the machine’s rear. Reattach the rear cover. Lift the ARDF original tray.
Page 196 2. Installation Slide the stamp holder [A] out and install the stamp cartridge in it, if necessary. • After the stamp installation, be sure to slide the holder in correctly. Make sure to slide it in thoroughly until the reference marks on the holder and exterior cover are aligned. If it is not mounted correctly, the machine detects a J001 paper jam.
Page 197: When Feeding Thin Paper
ARDF DF3090 (D779) Attach the decals [A] [B] to the top cover as shown. Choose the language that you want. Plug in and turn ON the main power. Set SP4-688-001 (DF Density Adjustment ARDF) to "106". Check the ARDF operation, and make a full size copy. Check that the registrations (side- to-side and leading edge) and image skew are correct.
Page 198: Spdf Df3100 (D3B0)
2. Installation SPDF DF3100 (D3B0) Accessory Check Q’t Description Remarks Attention Decal – Top Cover Ferrite Core (L) Ferrite Core (S) Face-Up Document Decal Knob Screw Stud Screw Screw (3x6)
Page 199 SPDF DF3100 (D3B0) Installation Procedure • Turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. • Do not turn the power on until you perform "adjustment after installation," or it may not start normally.
Page 200 2. Installation Place the unit on the machine temporarily, and remove the orange tape and shipping retainers. Remove the accessories in the package (boards, fixing screws, etc.). Attach the 2 stepped screws to the machine.
Page 201 SPDF DF3100 (D3B0) Align the hinges of the SPDF with the stepped screws, and attach them by sliding them in.
Page 202 2. Installation Fix the SPDF to the machine (coin screws×2) Release the lever [A], then open the pressure plate sheet [B], and gently remove the protective sheet [C]. Remove the filament tape, and shut the pressure plate sheet. Remove the platen sheet [A], and set it on the exposure glass. Align it with the left scale and rear scale of the printer.
Page 203 SPDF DF3100 (D3B0) Close the SPDF slowly, and attach the platen sheet and SPDF. Remove the rear cover [A].
Page 204 2. Installation Remove the small disposable covers [A] on the rear cover. Remove the controller box cover [A]. Red Circle: Remove, Blue Circle: Loosen Connect the SPDF cable as shown and mount the brackets [A] [B] on the machine’s rear frame.
Page 205 SPDF DF3100 (D3B0) Connect the scanner cable to the connector at the machine’s rear.
Page 206 2. Installation Attach the scanner cable [A] with the bracket on the upper frame of the controller box. Connect the cable to the IPU (CN564).
Page 207 SPDF DF3100 (D3B0) Tuck in the excess length portion of the cable to the back of the machine. Attach the supplied ferrite core (L) [A] and ferrite core (S) [B]. Attach [A] close to the connector. Attach [B] in the area near the end of the tube. Reattach the controller box cover and the rear cover.
Page 208: Adjust Sp Settings
2. Installation Attach the decals [A] [B] to the SPDF. Adjust SP Settings Turn ON the main power. Set SP4-688-002 (Scan Image Density Adjustment 1-pass DF) to "101". Execute SP4-730-002 (FROM Main Factory Setting Execution ON/OFF). Check the vertical registration for the SPDF. 1.
Page 209 SPDF DF3100 (D3B0) 2. Copy the original and make sure that the position of the line [A] is within 0±1mm 3. If not within the standard, adjust with the SP modes. SP6-006-001 (ADF Adjustment Side-to-Side Regist: Front) SP6-006-002 (ADF Adjustment Side-to-Side Regist: Rear) Check the horizontal registration for the SPDF.
Page 210 2. Installation SP descriptions • SP4-688-002 (Scan Image Density Adjustment: 1-pass DF) Adjusts density difference between Book and ADF. This SP is only for the SPDF models. • SP4-730-002 (FROM Main Factory Setting Execution ON/OFF) Copies the parameters written in FROM in the SPDF to the engine board in the MFP. This SP is only for the SPDF models.
Page 211: Bin Tray Bn3110 (D3Cq)
1 Bin Tray BN3110 (D3CQ) 1 Bin Tray BN3110 (D3CQ) Accessory Check Description Q’ty Remarks Tray 1 Bin Tray Unit Tray support bar Harness Gear Screw: M3 x 8 Harness cover Paper support guide Not used for this machine...
Page 212 2. Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. • When attaching this 1-bin tray unit at the same time as Bridge Unit BU3070 or Side Tray Type M3, attach this tray first.
Page 213 1 Bin Tray BN3110 (D3CQ) • Remember that there are three tabs at the positions of the red arrows. • Tilt the operation panel [B] upward to a horizontal position, and then remove the proximity sensor cover [A]. Remove the paper exit tray [A]. Remove the paper exit feeler [A].
Page 214 2. Installation Tuck in the lever [A] for detecting when the tray is full. Open the front cover, and then remove the upper left cover [A] by pulling it towards the front ( ×1). Remove the left rear cover [A] ( ×2).
Page 215 1 Bin Tray BN3110 (D3CQ) Remove the inverter tray [A], and tray support rod cover [B] ( ×1). Remove the paper exit cover [A] ( ×1).
Page 216 2. Installation Attach the gear [A] provided with the accessories. Attach the 1-bin tray unit [A]. Make sure to engage it with the gear attached in the previous step. Take care that the harness is not trapped between the 1-bin tray unit and the machine frame. Attach the harness provided with the accessories.
Page 217 1 Bin Tray BN3110 (D3CQ) Attach the tray support bar [A] ( ×1). When attaching the tray support bar [A], make sure that the harness attached in the previous step goes through the slit in the tray support bar circled in blue [A] and comes outside of it as shown below.
Page 218: Checking The Position Of The Paper Exit Feeler
2. Installation Connect the harness to the 1-bin tray, and bring it around. Insert the tray support bar firmly in the 1-bin tray, and attach the harness cover [A]. Reattach the left rear cover, upper left cover and proximity sensor cover, and close the right door.
Page 219 1 Bin Tray BN3110 (D3CQ) Paper will get jammed in the following cases. • The paper exit feeler does not function due to obstacles (such as cables). • The paper exit feeler does not function when the paper is pulled out and pushed back again.
Page 220: Internal Shift Tray Sh3070 (D691)
2. Installation Internal Shift Tray SH3070 (D691) Accessory Check Description Q’ty Tray Cover Lever Not used for this machine Sheet Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 221 Internal Shift Tray SH3070 (D691) Remove the orange tapes, shipping retainers, and provided accessories (fixing screws, etc.). Attach the tray cover [B] to the shift tray [A]. Remove the paper exit tray [A].
Page 222 2. Installation Remove the connector cover [A]. Attach the shift tray [A]. Remove the paper exit feeler [A] to apply the Mylar sheet properly. Attach the sheets [A] at the edge of the paper exit cover. • Make sure to attach the Mylar as shown in the photo below. This is to prevent curling when the paper lands in the tray.
Page 223 Internal Shift Tray SH3070 (D691) • The Mylar’s top edge should be 0-2.5mm from the top edge of the paper exit cover, i.e. between the two red lines. • The Mylar's side edge should be flush against the side of the cover, i.e. along the yellow dotted line.
Page 224 2. Installation Reattach the removed paper exit feeler [A]. Do not use the lever supplied with the optional unit. Doing so may affect the stacking function. Turn ON the main power. Check that paper output to the shift tray can be selected at the operation panel, and check the operation.
Page 225 Internal Shift Tray SH3070 (D691)
Page 226: Side Tray Type M3 (D725)
2. Installation Side Tray Type M3 (D725) Accessory Check Q’t Description Left Extension Tray Upper Extension Tray Fixing Plate Knob Screw Tapping screw - M4 x 14 Tapping screw - M3 x 8 Bracket Paper Support Guide Driven Roller (Flat) Caution RTB 29...
Page 227 Side Tray Type M3 (D725) Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 228 2. Installation Remove the paper exit tray [A]. Remove the paper exit feeler [A]. Tuck in the lever [A] for detecting when the tray is full. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller [A].
Page 229 Side Tray Type M3 (D725) [A]: The supplied driven roller has flat rollers. [B]: The machine’s standard driven roller has drum-type rollers (as indicated by red frames). Attach the paper support guide [A] (Tab x4 ).
Page 230 2. Installation Open the right door, and then remove the small cover [A]. Remove the proximity sensor cover [A]. • Remember that there are three tabs at the positions of the red arrows. • Tilt the operation panel [B] upward to a horizontal position, and then remove the proximity sensor cover [A].
Page 231 Side Tray Type M3 (D725) Attach the bracket [A]. Remove the connector cover [A]. Attach the bracket [A]. Reattach the proximity sensor cover, and close the right door.
Page 232 2. Installation Attach the side tray unit [A] to the machine, and fix with a knob screw. Attach the fixing plate [A] ( ×1). Attach the upper extension tray [A] and the left extension tray [B]. Turn ON the main power.
Page 233 Side Tray Type M3 (D725) Check that paper output to the side tray can be selected at the operation panel, and check the operation.
Page 234: Bridge Unit Bu3070 (D685)
2. Installation Bridge Unit BU3070 (D685) Accessory Check Description Q’ty Tapping screw- M3 × 8 Screw - M4 Knob Screw - M4 Right Front Bracket Upper Left Cover Left Front Bracket Paper Support Guide Driven Roller (Flat) Caution RTB 29 Installation procedure •...
Page 235 Bridge Unit BU3070 (D685) - Internal Shift Tray SH3070 (D691) - Side Tray Type M3 (D725) - Internal Finisher SR 3180 (D766) - Internal Finisher SR 3130 (D690) • To use together with the "1 Bin Tray BN3110 (D3CQ)", attach the "1 Bin Tray BN3110 (D3CQ)" first before installing the bridge unit.
Page 236 2. Installation Remove the connector cover [A]. Remove the paper exit feeler [A]. Tuck in the lever [A] for detecting when the tray is full. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller [A].
Page 237 Bridge Unit BU3070 (D685) [A]: The supplied driven roller has flat rollers. [B]: The machine’s standard driven roller has drum-type rollers (as indicated by red frames). Attach the paper support guide [A] (Tab x4 ). Open the front cover. Remove the upper left cover [A] ( ×1).
Page 238 2. Installation Open the right door, and then remove the small cover [A]. Remove the proximity sensor cover [A]. • Remember that there are three tabs at the positions of the red arrows. • Tilt the operation panel [B] upward to a horizontal position, and then remove the proximity sensor cover [A].
Page 239 Bridge Unit BU3070 (D685) Attach the right front bracket [A].
Page 240 2. Installation Attach the bridge unit [A] to the machine. Attach the proximity sensor cover, and close the right door. Attach the upper left cover [A] provided with the accessories ( ×1). Attach the L type connecting bracket [A]. To fix the bridge unit securely on the machine, tighten the finisher's joint bracket [A] and L type connecting bracket [B] together when installing the finisher.
Page 241 Bridge Unit BU3070 (D685) Complete the bridge unit attachment. Refer to the procedure for connecting the optional unit downstream of the bridge unit. • Booklet Finisher SR3240 (D3BB) (page 234) • Finisher SR3230 (D3BA) (page 234) • Booklet Finisher SR3220 (D3B9) (page 260) •...
Page 242: Booklet Finisher Sr3240 (D3Bb)/Finisher Sr3230 (D3Ba)
2. Installation Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA) • To attach this optional unit, the following optional units are required. - Bridge Unit BU3070 (D685) - LCIT PB3170/PB3230 (D695) or Paper Feed Unit PB3160 (D693) Accessory Check D3BA RTB 2 Description Q’ty Remarks...
Page 243 Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 244 2. Installation Remove the external orange tape and shipping retainers. RTB 46 Important note Open the front cover, and remove the orange tapes, shipping retainers and fixing bracket [A]. Keep the screws that were removed when removing the fixing bracket [A] and reuse them for attaching the supplied booklet stapler unit fixing cover [A] in step 4.
Page 245 Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA) Pull out the saddle stitch unit and remove the fixing bracket [A] at the lower part of the finisher. Attach the supplied booklet stapler unit fixing cover [A]. (Booklet Finisher SR3240 only). When attaching Punch Unit PU3060, it is not necessary to attach this cover.
Page 246 2. Installation Pull out the saddle stitch unit [A] again, and remove the orange tape and shipping retainers (Booklet Finisher SR3240 only). Remove the accessories in the package (fixing screws, etc.). Attach the shift tray [A] ( ×1:3x8).
Page 247 Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA) Attach the booklet tray [A] (Booklet Finisher SR3240 only). Attach the relay guide plate [A] ( ×2: 3x6).
Page 248 2. Installation Attach the ground plate [A] ( ×2: 3x6). Attach the joint bracket [A] to the machine (screws: 4x10). Tighten the joint bracket [A] and bracket [B] of the bridge unit together. • Attach the screw so that the screw head is at the center of the mark.
Page 249 Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA) Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach the cushion to the finisher. • Make sure that the cushion is aligned with the rear-lower edge [A] of the upper cover. Remove the screw on the connection lever [A] and pull the lever.
Page 250 2. Installation Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to the main unit. Connect the interface cable to the machine.
Page 251: Attaching The Proof Support Tray
Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA) Set the staple cartridge [A]. Attach the tray holder ( x2). Close the front cover. Turn ON the main power. Deliver some A3/DLT paper to the proof tray and check if the vertical registration is correct according to the adjustment scale for A3/DLT paper (page 1138).
Page 252 2. Installation This can be solved by attaching the proof support tray [B] on the proof tray [A]. Problem that may occur after attaching this support tray: When printing A4, LT or smaller paper with the support tray, the machine stacks only 200 sheets, which is less than the standard specification of 250 sheets.
Page 253: Punch Unit Pu3060 (D706)
Punch Unit PU3060 (D706) Punch Unit PU3060 (D706) • This Punch Unit is for the Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA) Accessory Check Description Q’ty Remarks Punch Unit Registration Guide Plate Punch Waste Paper Guide Hopper Hopper Bracket Harness Tapping Screw- M3×6 Clip Ring Side-to-side Detection Unit Punch Unit Movement Motor Unit...
Page 254 2. Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 255 Punch Unit PU3060 (D706) Remove the rear upper cover [A] ( ×2) Remove the rear lower cover [A] ( ×2) For Booklet finisher SR3240, remove the cover [A] of the booklet finisher unit. Remove the inner cover [A] ( ×3, ×1) •...
Page 256 2. Installation Remove the punch guide plate [A].
Page 257 Punch Unit PU3060 (D706) Attach the punch unit stay [A] ( ×4). [A]: Rear, [B]: Front Attach the punch waste paper guide [A] ( ×1). • After inserting the front tab of the punch waste paper guide into the frame [B] of the finisher, insert the rear tab into the frame [C].
Page 258 2. Installation Attach the hopper bracket [A], inserting from the outside frame of the finisher. ( ×2, 2 hooks) • Hook the hooks of the hopper bracket onto the back side of the frame.
Page 259 Punch Unit PU3060 (D706) • Hook the upper frame of the hopper bracket onto the outside frame of the finisher.
Page 260 2. Installation Fix the harness of the hopper sensor. ( ×1) Attach the registration guide plate [A]. ( ×2)
Page 261 Punch Unit PU3060 (D706) [A]: Rear, [B]: Front Attach the side-to-side detection unit [A]. ( ×2)
Page 262 2. Installation • Insert the front pins of the side-to-side detection unit into the holes of the frame. Attach the punch unit [A]. ( ×2) • After inserting the pins [B] of the punch unit stay into the front and rear holes of the punch unit, fix the punch unit with two screws.
Page 263 Punch Unit PU3060 (D706) • Front...
Page 264 2. Installation Attach the punch unit movement motor unit [A]. ( ×2) • Engage the gear [B] of the punch unit movement motor unit with the rack [C] of the punch unit.
Page 265 Punch Unit PU3060 (D706) Connect the harness of the hopper sensor to the connector of the finisher. Connect the harness of the punch unit to the connector of the registration drive unit. Connect the harness of the punch unit to the main board, and then clamp it. ( ×2, ×2)
Page 266 2. Installation Connect the harness [B] of the punch unit movement motor unit and the harness [C] of the side-to-side detection unit to the punch unit board [A]. Attach the supplied cover [A] to the punch unit board. Fix all the harnesses of the punch unit PU3060. ( ×8)
Page 267 Punch Unit PU3060 (D706) Attach the hopper [A]. Attach the rear upper cover, the rear lower cover, the inner cover, and the punch guide plate.
Page 268: Booklet Finisher Sr3220 (D3B9)
2. Installation Booklet Finisher SR3220 (D3B9) • To attach this optional unit, the following optional units are required. - Bridge Unit BU3070 (D685) - LCIT PB3170/PB3230 (D695) or Paper Feed Unit PB3160 (D693) Accessory Check Description Q’ty Remarks Shift Tray Booklet Tray Joint Bracket Relay Guide Plate...
Page 269 Booklet Finisher SR3220 (D3B9) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 270 2. Installation Remove the external orange tape and shipping retainers. Open the front cover, and then remove the filament tape and packing materials.
Page 271 Booklet Finisher SR3220 (D3B9) Remove the fixing bracket [A]. Pull out the saddle stitch unit [A], and remove the filament tape and packing materials. Remove the accessories in the package (fixing screws, etc.). Attach the shift tray [A] ( ×1 : M4 × 8).
Page 272 2. Installation Attach the booklet tray [A]. Attach the relay guide plate [A] ( ×2). Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach the cushion to the finisher. • Make sure that the cushion is aligned with the front-lower edge [A] of the upper cover.
Page 273 Booklet Finisher SR3220 (D3B9) Attach the ground plate [A] ( ×2). Attach the joint bracket [A] to the machine ( ×4 : 4x12). Tighten the joint bracket [A] and bracket [B] of the bridge unit together. • Attach the screw so that the screw head is at the center of the mark.
Page 274 2. Installation Remove the screw on the connection lever [A] and pull the lever.
Page 275 Booklet Finisher SR3220 (D3B9) Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to the main unit. ( Connect the interface cable to the machine. Close the front cover. Turn ON the main power. Deliver some A3/DLT paper to the proof tray and check if the vertical registration is correct according to the adjustment scale for A3/DLT paper (page...
Page 276 2. Installation This can be solved by attaching the proof support tray [B] on the proof tray [A]. Problem that may occur after attaching this support tray: When printing A4, LT or smaller paper with the support tray, the machine stacks only 200 sheets, which is less than the standard specification of 250 sheets.
Page 277: Finisher Sr3210 (D3B8)
Finisher SR3210 (D3B8) Finisher SR3210 (D3B8) • To attach this optional unit, the following optional units are required. - Bridge Unit BU3070 (D685) - LCIT PB3170/PB3230 (D695) or Paper Feed Unit PB3160 (D693) Accessory Check Q’t Remarks Description Joint Bracket Cushion Relay Guide Plate Shift Tray...
Page 278 2. Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. • Before installing this option, attach the "Bridge Unit BU3070 (D685)" first. •...
Page 279 Finisher SR3210 (D3B8) After unpacking, immediately attach the stabilizer [B] to prevent toppling. Push it in thoroughly along the guide [A] until it clicks.
Page 280 2. Installation Remove the external orange tape and shipping retainers. Open the front cover, and then remove the filament tape and packing materials. Remove the accessories in the package (fixing screws, etc.). Remove the fixing brackets of the stapleless stapler unit. Remove the fixing brackets in the order of [A], [B], and [C].
Page 281 Finisher SR3210 (D3B8) The fixing brackets are hooked to the metal plate, so slightly lift it and then remove it. Be careful not to touch the encoder [D] at the back of the motor. Be careful so that the fixing brackets do not come into contact with the feedout pawl HP sensor.
Page 282 2. Installation If they come into contact, check that the feeler is positioned correctly. Attach the shift tray [A] ( ×1: M4 × 8).
Page 283 Finisher SR3210 (D3B8) Attach the relay guide plate [A] ( ×2). Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach the cushion to the finisher. • Make sure that the cushion is aligned with the front-lower edge [A] of the upper cover.
Page 284 2. Installation Attach the ground plate [A] ( ×2). Attach the joint bracket [A] to the machine ( ×4 : 4x12). Tighten the joint bracket [A] and bracket [B] of the bridge unit together. • Attach the screw so that the screw head is at the center of the mark.
Page 285 Finisher SR3210 (D3B8) Remove the screw on the connection lever [A] and pull the lever.
Page 286 2. Installation Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to the main unit. ( ×1). Connect the interface cable to the machine. Close the front cover. Turn ON the main power. Deliver some A3/DLT paper to the proof tray and check if the vertical registration is correct according to the adjustment scale for A3/DLT paper (page...
Page 287: Stapleless Stapler Initial Settings
Finisher SR3210 (D3B8) This can be solved by attaching the proof support tray [B] on the proof tray [A]. Problem that may occur after attaching this support tray: When using A4, LT or smaller paper, the machine will detect when the tray is full at 200 sheets instead of the normal 250 sheets.
Page 288: How To Change The Setting Of Staple Method For Stapleless Stapler
2. Installation How to change the setting of Staple Method for Stapleless Stapler Use this procedure to select the type of stapling that is done by the stapleless stapler. Note that if you change the finisher type from Internal Finisher SR3180 to Finisher SR3210, which has the same type of stapleless staple unit, the current setting in [Stapling Method for Stapleless Stapler] is not carried over, so configure the setting again.
Page 289 Finisher SR3210 (D3B8) Press [Erase Margin for Stapleless Stapler].
Page 290: Punch Unit Pu3050
2. Installation Punch Unit PU3050 • This Punch Unit is for the Booklet Finisher SR3220 (D3B9)/Finisher SR3210 (D3B8). Accessory Check Description Q’ty Remarks Punch unit Cover Stay Hopper Side-to-side detection unit Punch unit movement motor unit Hopper guide plate Guide plate Tapping screws - M3 ×...
Page 291 Punch Unit PU3050 Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. Take out of the box, and remove the orange tape and shipping retainers.
Page 292 2. Installation Open the top cover, and then remove the arm [A] ( ×1). Open the finisher front cover, remove the three knobs ( x1). • Knobs with a lock mechanism are removed using a knob screwdriver or similar while releasing the lock.
Page 293 Punch Unit PU3050 Pull the saddle stitch unit [A] or stapling unit. Remove the finisher inner cover [A] ( ×3) • Remove the connector at the back of the inner cover.
Page 294 2. Installation Cut off part of the finisher inner cover [A]. Remove the guide plate [A] ( ×4). Insert and attach the hopper guide plate [A] from the front ( ×4). At this time, pass the harness [B] through the clamp [C].
Page 295 Punch Unit PU3050 Attach the stay [A] ( ×3). Front [B]: Insert the holes in the stay over the embossed parts on the finisher. Rear [C]: Place the axis of the stay through the notch in the finisher.
Page 296 2. Installation Insert and attach the guide plate [A] from the rear ( ×2). Insert and attach the side-to-side detection unit [A] from the rear ( ×2). Front: The two shafts of the unit are passed through bearings in the finisher.
Page 297 Punch Unit PU3050...
Page 298 2. Installation Connect the harness [A] of the hopper guide plate to the relay connector [B] of the side- to-side detection unit, and then clamp the harness. Insert and attach the punch unit [A] from the rear.
Page 299 Punch Unit PU3050 Attach the punch unit movement motor unit [A] so that the gear [B] meshes firmly ( ×2). Insert the hopper [A]. Connect the provided harness to the punch unit board [A] and the control board [B] of the finisher ( ×6).
Page 300 2. Installation Remove the harness [A] from the clamp [B], and connect it to the punch unit board [C] ×1).
Page 301 Punch Unit PU3050 Connect the harness [A] of the side-to-side detection unit to the relay connector [B] of the harness ( ×1). Connect the harness [A] of the punch unit movement motor unit to the punch unit board [B] ( ×1).
Page 302 2. Installation Attach the supplied cover [A] to the punch unit board. Clamp the harnesses. For SR3220 For SR3210...
Page 303 Punch Unit PU3050 Reattach the finisher rear cover. Reattach the finisher inner cover and three knobs. Close the front cover. Close the top cover. Reconnect the finisher to the machine, and connect the interface cable. Turn ON the main power. Check that the punch can be selected at the operation panel, and check the operation.
Page 304: Internal Finisher Sr3130 (D690)
2. Installation Internal Finisher SR3130 (D690) Accessory Check Description Q’ty Remarks Staple Cartridge Front Right Cover Stabilizer Bottom Plate Left Lower Cover Entrance Guide Plate Not used when the punch unit is attached. Paper Support Guide Driven Roller (Flat) Screw - M3 × 6 Tapping Screw –...
Page 305 Internal Finisher SR3130 (D690) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 306 2. Installation Remove the paper exit tray [A]. Remove the paper exit feeler [A]. Tuck in the lever [A] for detecting when the tray is full.
Page 307 Internal Finisher SR3130 (D690) Open the front cover, and then remove the upper left cover [A] ( ×1). Remove the left rear cover [A] ( ×2).
Page 308 2. Installation Remove the inverter tray [A], and tray support plate [B] ( ×1). Open the right door, and then remove the small cover [A]. Remove the proximity sensor cover [A].
Page 309 Internal Finisher SR3130 (D690) • Remember that there are three tabs at the positions in the red arrows. • Tilt the operation panel [B] upward to a horizontal position, and then remove the proximity sensor cover [A]. Remove the paper exit cover [A] ( ×1).
Page 310 2. Installation Remove the connector cover [A]. Remove the paper exit lower cover [A] ( ×3). Remove the upper rear inner cover [A] ( ×2)
Page 311 Internal Finisher SR3130 (D690) Install a screw removed in step 13.
Page 312 2. Installation While pressing the bottom plate [A] into the area shown by the blue circle [B], insert it into the slot shown by the blue circles [C] [D]. • The following procedure is the easiest way to set this component. •...
Page 313 Internal Finisher SR3130 (D690) Attach the bottom plate [A] ( ×3) Attach the upper rear inner cover. Attach the paper exit cover. Reattach the connector cover, proximity sensor cover, and then close the right door. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller [A].
Page 314 2. Installation [A]: The supplied driven roller has flat rollers. [B]: The machine’s standard driven roller has drum-type rollers (as indicated by red frames). Attach the paper support guide [A] (Tab x4). • Up to this point, the procedure is the same as punch unit installation (for fitting the punch unit, refer to Step 3 and later of the Punch unit installation procedure).
Page 315 Internal Finisher SR3130 (D690) Slide the finisher front right cover [A] from left to right to attach it ( ×1). Reattach the inverter tray. Attach the entrance guide plate [B] to the finisher [A] ( ×2).
Page 316 2. Installation Slide the finisher [A] along the rail of the bottom plate from the left-hand side of the machine to attach it ( ×1). • Hold the front side [A] of the internal finisher as shown below to check if the internal finisher is correctly set in the rail of the bottom plate.
Page 317 Internal Finisher SR3130 (D690) Insert the upper left cover [A] from the front, and slide it to reattach it. Attach the stabilizers [A]. • Because the weight is biased to the right of the machine if the internal finisher is installed, stabilizers are required on the left side.
Page 318 2. Installation Connect the interface cable to the machine. Move the stapler unit forward, then set the staple cartridge [A]. Reinstall the stapler unit, and then turn ON the main power. Check that the finisher can be selected at the operation panel, and check the finisher operation.
Page 319: Punch Unit Pu3040 (D716)
Punch Unit PU3040 (D716) Punch Unit PU3040 (D716) • Punching unit for the Internal Finisher SR3130 (D690). Accessory Check Description Q’ty Remarks Hopper Punch Unit Cover Lower Front Cover Lower Rear Cover Holder Knob Screw - M4 Tapping screws - M3x 6 Decal - EMC Address...
Page 320 2. Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. • When supplied together with the "Internal Finisher SR3130", attach this option before installing the "Internal Finisher SR3130"...
Page 321 Punch Unit PU3040 (D716) Replace the lock holder of the bottom plate with the lock holder [A] ( ×1) provided with the accessories. Reattach the proximity sensor cover. Pass the shafts [B] of the punch unit [A] through the bearings [C] of the bottom plate, and attach to the machine ( ×1, knob screw).
Page 322 2. Installation...
Page 323 Punch Unit PU3040 (D716) When installing the punch unit in a finisher that is already installed, remove the relay guide plate [A] ( ×2). • This step is unnecessary when installing the finisher and punch unit at the same time. Attach the punch unit cover [A] provided with the accessories, inserting the tabs ( ×1).
Page 324 2. Installation Insert the hopper [A]. Slide the finisher [A] along the rail of the bottom plate from the left-hand side of the machine to attach it ( ×1). Attach the components [A] and [B] to the finisher ( ×2).
Page 325 Punch Unit PU3040 (D716) Attach the left rear cover. Insert the upper left cover [A] from the front, and slide it to attach it. Attach stabilizers [A]. • Because the weight is biased to the right of the machine if the internal finisher is installed, stabilizers are required on the left side.
Page 326 2. Installation Connect the interface cable to the machine. Move the stapler unit forward, then set the stapler [A]. Turn ON the main power. Check that the finisher can be selected at the operation panel, and check the finisher and punch operation.
Page 327: Internal Finisher Sr3180 (D766)
Internal Finisher SR3180 (D766) Internal Finisher SR3180 (D766) Accessory Check Description Q’ty Remarks Bottom Plate Left Lower Cover Paper Exit Tray TAPPING SCREW:3X8 TAPPING SCREW:3X8 TAPPING SCREW:3X8 SCREW:M3X6 TAPPING SCREW:3X6 TAPPING SCREW:4X8 Slide Rail Nylon Clamp Paper Support Guide Driven Roller (Flat)
Page 328 2. Installation Caution RTB 29 Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 329 Internal Finisher SR3180 (D766) Remove the orange tape and shipping retainers. Remove the knob screw and red tag [A]. Remove the shaft [B] from the slide rail [A] ( x 1).
Page 330 2. Installation Remove the paper exit cover [A] ( x 2). Place the slide rail [A] under the internal finisher [B]. Insert the shaft [A] into the holes located in the slide rail and internal finisher, and then fasten with the screw ( x 1).
Page 331 Internal Finisher SR3180 (D766) Attach the paper exit cover (removed in step 4) [A] ( x 2). Remove the paper exit tray [A]. Remove the paper exit feeler [A].
Page 332 2. Installation Tuck in the lever [A] for detecting when the tray is full. Open the front cover, and then remove the left upper cover [A] ( x 1). Remove the left rear cover [A] ( x 2).
Page 333 Internal Finisher SR3180 (D766) Remove the inverter tray [A] and tray support plate [B]. Open the right door, and then remove the small cover [A]. Remove the proximity sensor cover [A].
Page 334 2. Installation • Remember that there are three tabs at the positions of the red arrows. • Tilt the operation panel [B] upward to a horizontal position, and then remove the proximity sensor cover [A]. Remove the paper exit cover [A] ( x 1).
Page 335 Internal Finisher SR3180 (D766) Remove the connector cover [A]. Remove the paper exit lower cover [A] ( x 3). • The lower inside cover can be removed together with the paper exit lower cover, since the inside cover is secured on the paper exit lower cover with two screws.
Page 336 2. Installation Remove the lower inside cover [B] from the paper exit lower cover [A] ( x 2). Remove the upper inside cover [A] ( x 2). Insert the bottom plate [A] into the holes.
Page 337 Internal Finisher SR3180 (D766) Install the bottom plate [A] ( x 3, Accessory No. 7). Install the lower inside cover (removed in step 19) [A] in the finisher ( x 2, Accessory No.5). Reattach the upper inside cover (removed in step 20) [A] ( x 2).
Page 338 2. Installation Reattach the tray support plate (removed in step 13) [A]. Reattach the paper exit cover (removed in step 16 and step 17) [A] and the connector cover [B]. Touching the moving parts inside of the cover can result in an injury. To avoid this, be sure to install the connector cover [B].
Page 339 Internal Finisher SR3180 (D766) [A]: The supplied driven roller has flat rollers. [B]: The machine’s standard driven roller has drum-type rollers (as indicated by red frames). Attach the paper support guide [A] (Tab x 4).
Page 340 2. Installation Install the internal finisher [A]. Secure the finisher ( x 1, Accessory No.8). Reattach the left rear cover [A]...
Page 341 Internal Finisher SR3180 (D766) Reattach the left upper cover [A]. Attach the left lower cover [A] ( x 2, Accessory No.6).
Page 342 2. Installation Attach the paper exit tray [A] ( x 2, Accessory No.4). Reattach the inverter tray [A] removed in step 13.
Page 343 Internal Finisher SR3180 (D766) Remove the Connector cover [A] (Release the tab). Connect the interface cable [A]. Attach the nylon clamp [A] as shown below ( x 1, Accessory No.9). Turn ON the main power.
Page 344 2. Installation Ensure that the operation panel displays finisher jobs properly and that it works properly. Stapleless Stapler Initial Settings • To adjust the strength of the crimp between sheets of stapled paper, there is a setting to select either single or double stapling.
Page 345: How To Set Margin Erase For Stapleless Stapler
Internal Finisher SR3180 (D766) How to set Margin Erase for Stapleless Stapler Press the [User Tools] icon. Press [Machine Features] > [System Setting] > [General Setting]. Press [Erase Margin for Stapleless Stapler].
Page 346: Banner Paper Guide Tray Type M19 (D3Bf)
2. Installation Banner Paper Guide Tray Type M19 (D3BF) Accessory Check Q’t Remarks Description Main Tray Lock Plate Sub Tray Rivet Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 347 Banner Paper Guide Tray Type M19 (D3BF) Open the by-pass tray, and then attach the sub tray [A]. (Rivet x2) Fold the sub-tray. While pressing down the feeler [B] on the bypass tray, push the main tray [A] into the bypass tray to attach it.
Page 348 2. Installation • Check if the locks on the main tray’s sides are engaged.
Page 349 Banner Paper Guide Tray Type M19 (D3BF) Attach the belt by engaging it with the hooks [A]. Remove the backing paper for the double-sided tapes on the lock plate. Stick the lock plate [B] with its center aligned with the indentation [A] on the right door.
Page 350 2. Installation Tuck in the banner paper guide tray [A]. • The double-sided adhesive tapes stick firmly in about one day. • When replacing the parts of the Banner Paper Guide Tray, use the installation procedure above in reverse order as a reference in order to make it easier to disassemble the unit.
Page 351: Imageable Area Extension Unit Type M19 (D3Br-07)
Imageable Area Extension Unit Type M19 (D3BR-07) Imageable Area Extension Unit Type M19 (D3BR-07) Accessory Check Q’t Remarks Description Paper transfer roller (Extended) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 352 2. Installation Enter the SP mode. Set SP2-400-001(Paper Transfer Roller Settings Width of Paper Transfer Roller) to "1". • When SP2-400-001 is changed over, a message is displayed stating "Switch the power OFF/ON". After the SP is changed, turn OFF the main power. Replace the roller [A].
Page 353: When You Forgot To Change The Sp
Imageable Area Extension Unit Type M19 (D3BR-07) • [A]: The standard roller has a gray collar at its end. • [B]: Imageable Area Extension Unit Type M19 does not have a collar on it. Turn ON the main power. Using SRA3 paper, check that a full-bleed halftone image is output, and that the image extends to 315 mm in width.
Page 354 2. Installation • Real-time process control is not performed, and the interval between process controls becomes short. • The waiting time for fusing temperature rise is longer than intended.
Page 355: External Keyboard Bracket Type M19 (D3Br-10)
External Keyboard Bracket Type M19 (D3BR-10) External Keyboard Bracket Type M19 (D3BR-10) Accessory Check Description Q’ty Remarks Keyboard table bracket Keyboard stand bracket Keyboard stand Screw: M4 x 12 Screw: M3 x 8 Screw: M3 x 12 • This optional unit is not supplied with a keyboard. Use a commercially available keyboard. Installation Procedure •...
Page 356 2. Installation Open the right door, and then remove the small cover [A]. Remove the proximity sensor cover [A]. • Remember that there is a tab at the positions of the red arrows. • Rotate the operation panel [B] upward to a horizontal position, and then detach the proximity sensor cover [A].
Page 357 External Keyboard Bracket Type M19 (D3BR-10) Remove the screw [A] on the frame of the machine. Make 3 screw holes in the proximity sensor cover. Reattach the proximity sensor cover to the machine.
Page 358 2. Installation Attach the keyboard stand bracket [A] on the proximity sensor cover ( x3). Attach the keyboard stand [A] on the keyboard stand bracket ( x4). Place a keyboard on the keyboard stand, and then pass the keyboard cable through the hole in the keyboard stand.
Page 359 External Keyboard Bracket Type M19 (D3BR-10) Remove the scanner right cover [A] ( ×1) Route the keyboard cable [A] along the right side of the scanner unit as shown below. Route the keyboard cable along the rear side of the scanner unit ( x1). •...
Page 360 2. Installation Remove the cutout [A] in the left rear cover to make a cable hole, and then pass the keyboard cable [B] through it. Connect the keyboard cable to the USB slot. Reattach the scanner right cover, and rear cover. Close the right door.
Page 361: Internal Options
Internal Options Internal Options List of Slots MP C4504/C5504/C6004 Slot Option USB mini Used for the PictBridge function. • Bluetooth Interface Unit Type D (D566) • Smart Card Reader Built-in Unit Type M19 (D3BS-22) USB port • NFC Card Reader Type M19 (D3BS-21) •...
Page 362: Mp C3004/C3504
2. Installation *1 RC-GATE can be fitted to either of the two I/F slots. *2 There is no difference between the left and right USB port. MP C3004/C3504 Slot Option USB mini Used for the PictBridge function. • Bluetooth Interface Unit Type D (D566) •...
Page 363: Component Check
USB Device Server Option Type M19 (D3BC-28,-29) USB Device Server Option Type M19 (D3BC-28,-29) Component Check Items Q’ty Remarks USB Cable Interface Board Ferrite Core Cable Ties • An Ethernet cable is not packed with this option.
Page 364: Interface Board Surface
2. Installation Interface Board Surface Item Description Switch Used to reset to the factory settings. Ethernet port Used to connect the Ethernet cable. Used to connect this option to the main machine. USB port Do not use this port with other options. •...
Page 365 Turn OFF the main power of the machine, and unplug the power cord from the wall socket. Remove the slot cover [A]. MP C4504/C5504/C6004: Remove the exterior cover [B], then remove the left slot cover [A]. MP C3004/C3504:...
Page 366 2. Installation Insert the interface board [A] into the I/F slot. Remove the I/F cover [A]. Cut off the USB port cover [A] with nippers or other such tool. Reattach the I/F cover. Insert the USB cable [A] into the USB port (Type A) on the machine I/F.
Page 367 USB Device Server Option Type M19 (D3BC-28,-29) Insert the other side of the USB cable [B] into the USB port (Type B) on this option board. Attach the ferrite cores to the Ethernet cable, while looping the cable at 3 cm (approx. 1.2 inch) [A] from the each end of the cable.
Page 368 2. Installation Insert the Ethernet cable [A] into the Ethernet port on this option. Insert the other end of the Ethernet cable to a PC for network setting. Plug the power cord into the wall socket and turn on the main power of the machine. •...
Page 369 USB Device Server Option Type M19 (D3BC-28,-29) If the IP address cannot be found (DHCP server), use the MAC address. This is the number printed on the seal attached to the printed circuit board for the USB server. 3. Use "RX" + the option’s MAC address and access a web browser. Example: http://RX0080926A3264 4.
Page 370: What Do The Led Indications Mean
2. Installation What Do the LED Indications Mean? When this option is properly installed and recognized by the main machine, the LED indicators light up under the following conditions. Light Color Lights Up When: Green and Yellow 1000BASE-T operates Green 10BASE-T operates Yellow 100BASE-TX operates...
Page 371 USB Device Server Option Type M19 (D3BC-28,-29) • The network setting of your PC must be in the same network segment to change the network setting of this option. Make a note of the current network settings of your PC. Change the IP address on your PC to [192.168.100.xxx (*0 - 255)].
Page 372 2. Installation Set other items if needed. Press [Set] Close the web browser. Disconnect the Ethernet cable from the PC. Connect the Ethernet cable to a network device (e.g. switching hub). Set the IP address of this option in the printer driver which you use.
Page 373 Extended USB Board Type M19 (D3BS-01) Extended USB Board Type M19 (D3BS-01) Component Check Items Q’ty Remarks Extended USB Board Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 374 2. Installation MP C3004/C3504: Insert the Extended USB Board into the I/F slot. Turn ON the main power. Check that the system settings list is output, and that the board is recognized correctly. • The customer should keep the slot covers which were removed.
Page 375: Ieee 1284 Interface Board Type M19 (D3C0)
IEEE 1284 Interface Board Type M19 (D3C0) IEEE 1284 Interface Board Type M19 (D3C0) Accessories Description Remarks IEEE 1284 Interface Board FCC document Notes for users Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 376 2. Installation MP C3004/C3504: Insert the IEEE 1284 Interface Board into the I/F slot. Turn ON the main power. Check that the system settings list is output, and that the board is recognized correctly. • The customer should keep the slot covers which were removed.
Page 377 IEEE 802.11agn Interface Unit Type M19 (D3BR-01) IEEE 802.11agn Interface Unit Type M19 (D3BR-01) This option is not available in China, Taiwan, and Korea. Accessory Check Description Q’ty IEEE802.11a/g/n Unit Clamps Velcro Fasteners Notes for Users • Since disassembly/alteration of a wireless LAN board is illegal, during service replacements, replace the whole PCB assembly.
Page 378 • If there is interference, communication may become unstable. Check that there are no devices likely to cause interference in the surrounding area. Attaching the boards Remove the slot cover [A]. MP C4504/C5504/C6004: Remove the exterior cover [B], then remove the left slot cover [A]. MP C3004/C3504:...
Page 379: Attaching The Antenna
IEEE 802.11agn Interface Unit Type M19 (D3BR-01) Insert the extended wireless LAN board [A] into the slot ( ×2) • Press the extended wireless LAN board firmly in, and check it is firmly connected. • The customer should keep the slot covers which were removed. Attaching the antenna Attach the velcro fastener [B] (provided with the accessories) on the antenna [A].
Page 380: User Tool Settings For Ieee 802.11A/G/N
2. Installation Peel the backing paper off the velcro fastener, and attach the antenna on the rear cover and scanner left cover as shown ( x4). • Take care to loop it around so that it does not interfere with other options or I/F cables. Turn ON the main power.
Page 381: Sp Mode Settings For Ieee 802.11 Wireless Lan
IEEE 802.11agn Interface Unit Type M19 (D3BR-01) 5180 - 5240 MHz (36, 40, 44 and 48 channels) (default: 11) • In some countries, only the following channels are available: 2412 - 2462 MHz (1 - 11 channels) • For mainly North America 2412 - 2462 MHz (1 - 11 channels) 5180 - 5240 MHz (36, 40, 44 and 48 channels) (default: 11)
Page 382 2. Installation SP No. Name Function Sets the minimum range of the channels settings allowed for SP5-840-007 Channel MIN your country. Sets the transmission speed. Transmission Auto, 54 Mbps, 48 Mbps, 36 Mbps, 24 Mbps, 18 Mbps, 12 SP5-840-008 Speed Mbps, 9 Mbps, 6 Mbps, 11 Mbps, 5.5 Mbps, 2 Mbps, 1 Mbps (default: Auto).
Page 383: File Format Converter Type M19 (D3Br-04)
File Format Converter Type M19 (D3BR-04) File Format Converter Type M19 (D3BR-04) Accessory Check Description Q’ty File Format Converter Notes for Users Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 384 2. Installation MP C3004/C3504: Insert the file format converter board into the I/F slot. Turn ON the main power. Check the system settings list is output, and that the option is recognized correctly. • The customer should keep the slot covers which were removed.
Page 385 Bluetooth Interface Unit Type D (D566-01) Bluetooth Interface Unit Type D (D566-01) Accessory Check Description Q’ty Bluetooth Module CD-ROM Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 386 2. Installation Check the system settings list is output, and that the option is recognized correctly.
Page 387: Memory Unit Type M19 4Gb
Memory Unit Type M19 4GB Memory Unit Type M19 4GB Accessory Check Description Q’ty Remarks Memory Unit (DDR3L-DIMM 4G) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 388 2. Installation Remove the controller box cover [A]. Red Circle: Remove / Blue Circle: Loosen Release the latches and remove the standard 2GB DIMM [A]. Insert the Memory Unit Type M19 4GB [A] into the SDRAM socket. Push the release latches [B] until they slip into the notch on the edge of the SDRAM. Reattach the controller box cover and rear cover.
Page 389 Memory Unit Type M19 4GB Print out the system setting list to make sure that the memory unit is recognized properly.
Page 390: Enhanced Security Hdd Option Type M12 (D3A6-02)
2. Installation Enhanced Security HDD Option Type M12 (D3A6-02) Accessory Check Description Q’ty Remarks Enhanced Security HDD EMC Address Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 391 Enhanced Security HDD Option Type M12 (D3A6-02) Remove the rear cover [A]. Remove the controller box cover [A]. Red Circle: Remove / Blue Circle: Loosen Remove the standard HDD [A] installed on the machine.
Page 392 2. Installation Separate the standard HDD from the bracket. Disconnect the cables from the standard HDD. ( × 2)
Page 393 Enhanced Security HDD Option Type M12 (D3A6-02) Remove the enhanced security HDD from its protective pack. Connect the two cables to the enhanced security HDD. ( × 2) Fasten the HDD to the bracket. ( × 4) Install the HDD bracket in the controller box. Reassemble the machine.
Page 394: After Installing The Hdd
2. Installation After Installing the HDD Connect the power cord and turn the machine on. A message prompts you to format the hard disk. Touch [Format]. Wait for the machine to finish formatting the hard disk. • Do not touch the power switch while the hard disk format is in progress. Wait for the machine to tell you that the formatting is finished.
Page 395 Enhanced Security HDD Option Type M12 (D3A6-02) Do SP5-846-040 to copy the address book to the hard disk from the controller board. Do SP5-846-041 to let the user get access to the address book. Turn the main power OFF and back ON again. Ask an administrator to register an HDD authentication code in the machine.
Page 396: Optional Counter Interface Unit Type M12 (B870-21)
2. Installation Optional Counter Interface Unit Type M12 (B870-21) Accessory Check Description Q’ty Remarks PCB: MKB Harness (MB to MKB) Not Used Harness (MB to MKB) Not Used Screws M3x6 Standoffs Clamp Lock Band Relay Harness Not Used...
Page 397 Optional Counter Interface Unit Type M12 (B870-21) Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 398 2. Installation Attach the studs provided with the option on the helmholtz silencer (Stud ×4). Attach the counter interface board [A]. Connect the harness of the MFP to the upper connector (white/13 pin) [A]. • Do not use the harness that is provided with the accessories for the interface cable.
Page 399 Optional Counter Interface Unit Type M12 (B870-21)
Page 400 2. Installation Key Counter Bracket Type M3 (D739-09) Accessory Check Description Q’ty Remarks Screw: M3X8 Binding Self-Tapping Screw: M4X8 Clamp:LWS-1211Z Clamp:NK-3N Double Sided Tape Key Counter Plate Nut Key Counter Harness Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 401 Key Counter Bracket Type M3 (D739-09) Install the key counter cover [D] ( x2). Open the right door. Right rear cover [A] ( x4, among them, tapping screw x1) • When installing, insert the projections [A] in the holes [B], taking care not to trap the harness inside.
Page 402 2. Installation Remove the rear cover [A].
Page 403 Key Counter Bracket Type M3 (D739-09) Remove the controller box cover [A]. Red Circle: Remove / Blue Circle: Loosen Route the key counter’s cable inside the machine and fasten it using the screw hole [A]. Connect the key counter’s cable to the 4-pin connector [A] on the machine.
Page 404 2. Installation Attach the supplied clamp [A], and then route the cable as shown. Open the slit in the rear cover to put the cable through, and then attach the rear cover while putting the cable through. Connect the key counter and cable.
Page 405 Key Counter Bracket Type M3 (D739-09) Attach the key counter [A] to the machine’s rear right. Reinstall all the covers on the main machine. Peel off double sided tape on the key counter bracket and attach the key counter to the scanner right cover.
Page 406: Card Reader Bracket Type 3352 (D593-61)
2. Installation Card Reader Bracket Type 3352 (D593-61) Component Check Check the quantity and condition of the accessories against the following list. Description Q'ty For This Model Screw: M3 x 8 Screw: M3 x 14 Not used Screw: M4 x 25 Tapping Screw: M3 x 10 Upper Tray Lower Tray...
Page 407 Card Reader Bracket Type 3352 (D593-61) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
Page 408 2. Installation Reattach the scanner right cover ( x2). Attach the tray bracket [A] to the scanner right cover ( x2: M3x10 tapping screw). For this model, use the screw holes marked "3" on the table bracket. Attach the lower tray [A] to the tray bracket ( x2: M3 x 8).
Page 409 Card Reader Bracket Type 3352 (D593-61) Attach the upper tray [B] to the tray bracket ( x1: M3 x 10). Attach the clamps ([1] to [5]) and route the harness around the machine as shown. The USB cable is not supplied. Use a commercially available USB cable. Scanner Right Cover...
Page 410 2. Installation Rear Cover Connect the USB cable to the USB A slot.
Page 411: Nfc Card Reader Type M19 (D3Bs-21)
NFC Card Reader Type M19 (D3BS-21) NFC Card Reader Type M19 (D3BS-21) Accessory Check Description Q'ty Remarks Corner Cover Reader Spacer Reader Cover Reader Sponge Cushions Ferrite Core (Black) Interface Cable...
Page 412 2. Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. Open the right door, and then remove the small cover [A]. Remove the proximity sensor cover [A].
Page 413 NFC Card Reader Type M19 (D3BS-21) Remove the original upper cover [A]. Attach the corner cover [A] provided with this option. Use the screws removed in the previous step.
Page 414 2. Installation Remove the scanner front cover [A]. Remove the operation panel upper cover [A]. Remove the operation panel right cover [A].
Page 415 NFC Card Reader Type M19 (D3BS-21) Thread the USB cable [B] through the notch in the corner cover [A] and attach the ferrite core [C]. • Attach the ferrite core 6 cm [A] away from the end of the cable. •...
Page 416 2. Installation Attach the reader spacer [A]. Attach the sponge cushions [A] to the reader spacer. Connect the card reader and interface cable. Make sure to turn the USB cable as shown so that it threads through the notch in the spacer [A].
Page 417 NFC Card Reader Type M19 (D3BS-21) Attach the reader cover [A]. Connect the USB cable to the machine’s operation panel connector. Thread the USB cable through the U-shaped groove [A] at the hinge of the operation panel and notch [B] on the cover under the cover.
Page 418 2. Installation Apply the clamp to fasten the USB cable to the machine. Make sure that the cable is not loose between the connector and hinge [A] and the hinge and clamp [B]. Tuck in the excess length portion of the USB cable in the space under the scanner. Reattach the removed covers.
Page 419 Smart Card Reader Built-in Unit Type M19 (D3BS-22) Smart Card Reader Built-in Unit Type M19 (D3BS-22) Accessory Check Description Q’ty Remarks Corner Cover IC Card Reader Spacer IC Card Reader Table Sponge Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
Page 420: Procedure For Connecting To The Main Machine Usb Slot
2. Installation Procedure for Connecting to the Main Machine USB Slot Open the right door, and then remove the small cover [A]. Remove the proximity sensor cover [A]. • Remember that there is a tab at the positions of the red arrows. •...
Page 421 Smart Card Reader Built-in Unit Type M19 (D3BS-22) Remove the original upper cover [A] Attach the corner cover [A] provided with this option. Use the screws removed in the previous step.
Page 422 2. Installation Remove the scanner right cover [A]. Reattach the proximity sensor cover with corner cover [A] to the machine. Pass the USB cable [A] through the hole. • This cable is not included in this unit. The user may need to provide it.
Page 423 Smart Card Reader Built-in Unit Type M19 (D3BS-22) Attach the table [A]. • There are three ribs on the back side of the table. Attach the sponges [A] with double-sided tape.
Page 424 2. Installation Connect the cable [B] to the IC reader [A] and attach the reader to the table. • The USB cable should be turned as the following photo shows. Attach the IC card reader cover [A].
Page 425 Smart Card Reader Built-in Unit Type M19 (D3BS-22) Attach the three clamps ( x3). Remove the cover to make the hole [A] to pass the cable through. Connect the USB connector to the USB interface of the controller.
Page 426: Procedure For Connecting To The Operation Panel Usb Slot
2. Installation Route the cable as shown in the following photo ( x1). Tuck in the excess length portion of the cable in the space over the controller box. Reattach the exterior covers. Procedure for Connecting to the Operation Panel USB Slot Open the right door, and then remove the small cover [A].
Page 427 Smart Card Reader Built-in Unit Type M19 (D3BS-22) Remove the proximity sensor cover [A]. • Remember that there is a tab at the positions of the red arrows. • Rotate the operation panel [B] upward to a horizontal position, and then detach the proximity sensor cover [A].
Page 428 2. Installation Attach the corner cover [A] provided with this option. Use the screws removed in the previous step. Remove the scanner front cover [A]. Remove the operation panel upper cover [A].
Page 429 Smart Card Reader Built-in Unit Type M19 (D3BS-22) Remove the operation panel right cover [A]. Thread the USB cable [B] through the notch in the proximity sensor cover [A] and attach the ferrite core [C]. Reattach the proximity sensor cover to the machine. Attach the reader spacer [A].
Page 430 2. Installation Attach the sponge cushions [A] to the reader spacer. Connect the card reader and interface cable. Make sure to turn the USB cable as shown so that it threads through the notch in the spacer [A]. Attach the reader cover [A].
Page 431 Smart Card Reader Built-in Unit Type M19 (D3BS-22) Connect the USB cable to the machine’s operation panel connector. Thread the USB cable through the U-shaped groove [A] at the hinge of the operation panel and notch [B] in the cover under the cover. Apply the clamp to fasten the USB cable to the machine.
Page 432 2. Installation Tuck in the excess length portion of the USB cable in the space under the scanner. Reattach the removed covers.
Page 433: Sd Card Options
SD Card Options SD Card Options SD Card Slots MP C4504/C5504/C6004: MP C3004/C3504: [A]: SD card slot 1 (option slot) [B]: SD card slot 2 (service slot) List of Slots Used Optional SD cards can be set in either slot 1 or slot 2. But slot 2 is the service slot, so we recommend that you use slot 1 to install the SD card options.
Page 434 • Unicode Font Package for SAP(R) 10 Licenses • Unicode Font Package for SAP(R) 100 Licenses • Fax Connection Unit Type M19 (for MP C3004/C3504) • Fax Connection Unit Type M20 (for MP C4504/C5504/C6004) • In this machine, it is possible to transfer data from a "Postscript3 Unit" SD card, unlike in earlier...
Page 435: Sd Card Appli Move
SD Card Appli Move SD Card Appli Move Overview Since there are only two SD card slots (one of them is a service slot), three or more SD card applications cannot be used simultaneously. However, if multiple SD card applications are merged, three or more SD card options can be used. This function is referred to as the "SD card merge function".
Page 436 2. Installation Remove the proximity sensor cover [A]. • Remember that there is a tab at the positions in the red arrows. • Rotate the operation panel [B] upward to a horizontal position, and then detach the proximity sensor cover [A]. Insert the SD card in the storage location [A] inside the cover.
Page 437: Move Exec
Remove the SD card slot covers [A] [B]. MP C4504/C5504/C6004: MP C3004/C3504: Set the destination SD card (SD card where data is to be stored) in Slot 1 [A], and set the original SD card (SD card from which data is to be transferred) in Slot 2 [B].
Page 438 2. Installation MP C3004/C3504: Turn ON the main power, and press [ENTER] in SP5-873-001 (SD Card Appli Move: Move Exec). When a confirmation screen is displayed, press [ENTER] (it takes about 2 - 3 minutes). • If [CANCEL] is pressed, the display returns to the previous screen.
Page 439: Undo Exec
This is a recovery function if an application is incorrectly transferred to a different device of the same model. Turn OFF the main power. Remove the SD card slot covers [A] [B]. MP C4504/C5504/C6004: MP C3004/C3504: Insert the integrated SD card in Slot 1 [A: Upper]. MP C4504/C5504/C6004:...
Page 440 2. Installation MP C3004/C3504: Insert the SD card which became empty after integration in Slot 2 (lower slot). Turn On the main power, and press [ENTER] in SP5-873-002 (SD Card Appli Move: Undo Exec). When a confirmation screen is displayed, press [ENTER].
Page 441: Postscript3 Unit Type M19 (D3Bd-05, -06, -07)
PostScript3 Unit Type M19 (D3BD-05, -06, -07) PostScript3 Unit Type M19 (D3BD-05, -06, -07) Accessories Description Q’ty SD Card PS3 Decal Installation procedure • When installing more than one SD card, perform the merge operation (page 427 "SD Card Appli Move").
Page 442 2. Installation MP C3004/C3504: Insert the PS3 SD card in SD card slot 1 [A: Upper Slot]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 443 PostScript3 Unit Type M19 (D3BD-05, -06, -07) Reattach the SD card slot cover ( ×1). Stick the "Adobe PostScript3" decal [A] on the front face of the MFP. Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. •...
Page 444: Camera Direct Print Card Type M19 (D3Bd-13)
Camera Direct Print Card Type M19 (D3BD-13) Accessories Description Q’ty SD Card Installation procedure • When installing more than one SD card, perform the merge operation (page 427 "SD Card Appli Move"). Remove the SD card slot covers [A] [B]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 445 Camera Direct Print Card Type M19 (D3BD-13) Insert the Camera Direct Print Card in SD card slot 1 [A: Upper Slot]. MP C4504/C5504/C6004: MP C3004/C3504: Reattach the SD card slot cover.( ×1) Turn ON the main power. Attach the "PictBridge" decal on the front face of the MFP.
Page 446: Ipds Unit Type M20 (D3Bc-20, -21, -22)
2. Installation IPDS Unit Type M20 (D3BC-20, -21, -22) Accessories Check the accessories and their quantities against the table below. Description Q'ty Remarks IPDS Emulation SD Card Decal EULA Sheet Caution Sheet CD-ROM Installation procedure • When installing more than one SD card, perform the merge operation (page 427 "SD Card Appli Move").
Page 447 IPDS Unit Type M20 (D3BC-20, -21, -22) MP C3004/C3504: Insert the IPDS card in SD card slot 1 [A: Upper Slot]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 448 2. Installation Reattach the SD card slot cover.( ×1) Do one of the following ("A" or "B") to enable the IPDS function. A. [Enable the IPDS function via telnet] 1. Connect the machine via telnet. 2. Execute the following commands: msh>...
Page 449: Xps Direct Print Option Type M19 (D3Bc-24, -25, -26)
Accessories Description Remarks XPS Direct Print SD Card Installation Procedure • When installing more than one SD card, perform the merge operation (page 427 "SD Card Appli Move"). Remove the SD card slot covers [A] [B]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 450 2. Installation Insert the XPS SD card in SD card slot 1 [A: Upper Slot]. MP C4504/C5504/C6004: MP C3004/C3504: Reattach the SD card slot cover.( ×1) Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized.
Page 451: Ocr Unit Type M13 (D3Ac-23, -24, -25)
OCR Unit Type M13 (D3AC-23, -24, -25) OCR Unit Type M13 (D3AC-23, -24, -25) Accessory Check Description Q’ty SD Card Searchable PDF function outline This option adds a searchable PDF function to the scanning function. • The searchable PDF function performs OCR by the MFP on a document read with the scanner, and embeds text data in the PDF.
Page 452 2. Installation Remove the SD card slot covers [A] [B]. MP C4504/C5504/C6004: MP C3004/C3504: Insert the OCR Unit SD card in SD card slot 1 [A: Upper Slot]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 453 OCR Unit Type M13 (D3AC-23, -24, -25) Turn ON the main power. Enter the SP mode, and then press "Enter" in SP5-878-004 (Option Setup: OCR Dictionary). The SD card ID is saved in the NVRAM, and the ID of the MFP is saved on the SD card. The MFP and SD card are thereby linked.
Page 454: Recovery Procedure
2. Installation • After installation, the OCR setting can be changed on the "OCR setting" screen. • When setting OCR, set [OCR setting] to [Yes]. (Default setting: [No]) Recovery procedure When this option is installed, a function is saved on the HDD, and ID information on the SD card is saved in the NVRAM.
Page 455: Dataoverwritesecurity Unit Type M19 (D3Bs-03)
DataOverwriteSecurity Unit Type M19 (D3BS-03) DataOverwriteSecurity Unit Type M19 (D3BS-03) Overview The machine’s hard disk stores all document data from the Copier, Printer, and Scanner functions. It also stores the data of users’ Document Server and code counters, and the Address Book. To prevent data on the hard disk being leaked before disposing of the machine, you can overwrite all data stored on the hard disk (Erase All Memory).
Page 456: Before You Begin The Procedure
2. Installation Before You Begin the Procedure Confirm that the Data Overwrite Security unit SD card is the correct type for the machine. The correct type for this machine is "Type M19". • If you install any version other than "Type M19" for this machine, you will have to replace the NVRAM and do this installation procedure again.
Page 457 DataOverwriteSecurity Unit Type M19 (D3BS-03) • You must check the box seals to make sure that they were not removed after the items were sealed in the box at the factory before you do the installation. Check the box seals [A] on each corner of the box. •...
Page 458 2. Installation MP C3004/C3504: Insert the DataOverwriteSecurity Unit Type M19 SD card in SD card slot 1 [A: Upper Slot]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 459 DataOverwriteSecurity Unit Type M19 (D3BS-03) Reattach the SD card slot cover.( ×1) Insert the power cord into the outlet and turn ON the main power. • When installing more than one SD card, perform the merge operation. Enter the SP mode. Do this step only if you are installing the option on a machine that is already in use (not a new machine): •...
Page 460: Configuring "Auto Erase Memory" (Performed By The Customer)
2. Installation Make sure that ROM number "D3BC5757A" and firmware version "1.02" appear in both of the following areas on the report (they must match): • "ROM Number / Firmware Version" - "HDD Format Option" • "Loading Program" Configuring "Auto Erase Memory" (Performed by the Customer) Press the [User Tools] icon.
Page 461 DataOverwriteSecurity Unit Type M19 (D3BS-03) Press [Change]. Enter the number of times that you want to overwrite using the ten keys, and then press [#]. The Random Numbers method overwrites the data using random numbers. You can set the overwrite to be performed anywhere from 1-9 times, with a default of 3 times. Press [OK].
Page 462 2. Installation Initializes the DCS (Delivery Control Service) settings. • SP5-832-001 (HDD Formatting : HDD Formatting (ALL)) Initializes the hard disk. • SP5-832-002 (HDD Formatting : HDD Formatting (IMH)) Initializes the hard disk. • SP5-836-001 (Capture Settings: Capture Function (0:Off 1:On)) With this function disabled, the settings related to the capture feature cannot be initialized, displayed, or selected.
Page 463: Remote Settings
@Remote Settings @Remote Settings • Prepare and check the following check points before you visit the customer site. For details, ask the @Remote key person. Check points before making @Remote settings The setting of SP5-816-201 in the mainframe must be "0". Print the SMC with SP5-990-002 and then check if a device ID2 (SP5-811-003) must be correctly programmed.
Page 464 2. Installation Value Meaning Solution/ Workaround Communication error Check the network condition. See "SP5816-208 Error Codes" below Other error this. Request number confirmation executing Processing… Please wait. Already registered Parameter error Dial-up authentication error Answer tone detection error Carrier detection error * These errors occur only in the modems Invalid setting value (modem) that support @Remote.
Page 465 @Remote Settings Value Meaning Solution/ Workaround Request number confirmation executing Processing… Please wait. Already registered Parameter error Dial-up authentication error Answer tone detection error Carrier detection error * These errors occur only in the modems Invalid setting value (modem) that support @Remote. Low power supply current unplugged modem Busy line...
Page 466 2. Installation Code Meaning Solution/ Workaround Update certification failed because Check the mainframe condition. If the -12008 mainframe was in use. mainframe is in use, try again later. The ID2 in the NVRAM does not match the -12009 Check ID2 of the mainframe. ID2 in the individual certification.
Page 467 @Remote Settings 2: The embedded RCG device is set. In this status, the external RCG unit cannot answer a polling request. 3: The registered device by the external RCG is being set. In this status the embedded RCG device cannot be set. 4: The registered module by the external RCG has not started.
Page 468 2. Installation Executes the inquiry request to the @Remote GW URL. • SP5-816-204 (Remote Service: Confirm Result DFU(SSP)) Displays a number that indicates the result of the inquiry executed with SP5816 203. • SP5-816-205 (Remote Service: Confirm Place DFU(SSP)) Displays the installed section informed from G/W for response of request number inquiry if the section is enrolled on the G/W.
Page 469: Security Settings
Security Settings Security Settings Security Function Installation The machine contains the Security functions (Data Overwrite Security and HDD Encryption unit) in the controller board. If you are installing a new machine, it is recommended to activate the Data Overwrite Security and HDD Encryption by selecting "Format All Data"...
Page 470: Data Overwrite Security
2. Installation Data Overwrite Security Before You Begin the Procedure Make sure that the following settings (1) to (3) are not at their factory default values. (1) Supervisor login password (2) Administrator login name (3) Administrator login password If any of these settings is at a factory default value, tell the customer these settings must be changed before you do the installation procedure.
Page 471: Using Auto Erase Memory
Security Settings Exit the User Tools mode. This icon is lit when there is temporary data to be overwritten, Icon [1] and blinks during overwriting. This icon is lit when there is no temporary data to be Icon [2] overwritten. Check the display and make sure that the overwrite erase icon appears.
Page 472 2. Installation Press [Next] three times. Press [Auto Erase Memory Setting]. Press [On]. Select the method of overwriting. If you select [NSA] or [DoD], proceed to step 12. If you select [Random Numbers], proceed to step 10. Press [Change]. Enter the number of times that you want to overwrite using the number keys, and then press [#].
Page 473: Hdd Encryption
Security Settings Icon [1] This icon is lit when there is temporary data to be overwritten, and blinks during overwriting. Icon [2] This icon is lit when there is no temporary data to be overwritten. HDD Encryption Before You Begin the Procedure: Make sure that the following settings (1) to (3) are not at the factory default settings.
Page 474 2. Installation Confirm that "Administrator Tools" is selected and enabled. [User Tools] icon - [Machine Features] - [System Settings] - [Administrator Tools] - [Administrator Authentication Management] - [Available Settings] "Available Settings" is not displayed until step 2 is done. If this setting is not selected, tell the customer that this setting must be selected before you can do the installation procedure.
Page 475 Security Settings Press [Machine Data Encryption Settings]. Press [Encrypt]. Select the data to be carried over to the HDD and not be reset. To carry all of the data over to the HDD, select [All Data]. To carry over only the machine settings data, select [File System Data Only]. To reset all of the data, select [Format All Data].
Page 476 2. Installation Select the backup method. If you have selected [Save to SD Card], load an SD card into the media slot on the side of the control panel and press [OK] to back up the machine's data encryption key. If you have selected [Print on Paper], press the [Start] key.
Page 477: Check The Encryption Settings
Security Settings Press [Exit]. Press [Exit]. Log out. Turn OFF the main power, and then turn the main power back ON. The machine will start to convert the data on the memory after you turn on the machine. Wait until the message "Memory conversion complete.
Page 478 2. Installation Confirm whether the encryption has been completed or not on this display. Print the encryption key Use the following procedure to print the key again if it has been lost or misplaced. 1. Press the [User Tools] icon. 2.
Page 479: Backing Up The Encryption Key
Security Settings Encryption key sample The encryption key is printed out as a sheet of paper like the example shown above. Please instruct the customer to keep it in a safe place. Backing Up the Encryption Key The encryption key can be backed up. Select whether to save it to an SD card or to print it. •...
Page 480: Encryption Key Restoration
2. Installation Press [Print Encryption Key]. Select the backup method. If you have selected [Save to SD Card], load an SD card into the media slot on the side of the control panel and press [OK]; once the machine's data encryption key is backed up, press [Exit]. If you have selected [Print on Paper], press the [Start] key.
Page 481 Security Settings Create a text file called "key_xxxxxxxxxxx.txt" and save it in the "xxxxxxxxxxx" folder. Write the encryption key in the text file. /restore_key/xxxxxxxxxxx/key_xxxxxxxxxxx.txt • Ask an Administrator to enter the encryption key. The key has already been printed out by the user and may have been saved in the "key_xxxxxxxxxxx.txt"...
Page 482 2. Installation • It is judged that a forced start has been selected when the content of "nvclear" is executed and the machine shifts to the alternate system (forced start). Confirm that a message is displayed on the LCD telling to insert the SD card that contains the encryption key.
Page 483 Security Settings 20: HDD 30: Nothing...
Page 484 2. Installation...
Page 485: Pm Parts Settings
3. Preventive Maintenance PM Parts Settings Replacement procedure of the PM parts There are two ways to reset the PM counter for this machine. "Method 2 By [PM Counter / New Unit Set] Menu" is recommended for its ease of operation. •...
Page 486 3. Preventive Maintenance Set the following SPs (New Unit Detection) to "1". Item Black: SP3-701-002, 003 PCDU Yellow: SP3-701-071, 072 Replacement procedure: page 547 "PCDU" Cyan: SP3-701-025, 026 Magenta: SP3-701-048, 049 Black: SP3-701-003 Development unit Yellow: SP3-701-072 Replacement procedure: page 557 "PCU/ Cyan: SP3-701-026 Development Unit"...
Page 487: Method 2: By [Pm Counter / New Unit Set] Menu
PM Parts Settings Replace the PM parts and turn the main power ON. The machine will reset the PM counters automatically. In the case of the development unit, developer initialization will also be done automatically. Exit the SP mode. Method 2: By [PM Counter / New Unit Set] Menu Enter the SP mode.
Page 488: After Installing The New Pm Parts
3. Preventive Maintenance Press [All PM Parts List : New Unit Set]. Set the PM part that you want to replace to "YES" under "New Unit Set". After pressing "YES", the [Exit] key will not be available. Turn OFF the main power and unplug the power cord from the wall outlet. Replace the PM parts and turn the main power ON.
Page 489: Sp Descriptions
PM Parts Settings Make sure that the PM counters for the replaced units are "0" with SP7-621, or SP7-944. If the PM counter for a unit was not reset, then execute the new unit detect setting with SP3-701 again and turn the machine OFF/ON. Make sure that the exchange counter counts up with SP7-853.
Page 490 3. Preventive Maintenance • Put 10 sheets of white paper on the test chart. This ensures the precise ACC adjustment. • Close the ARDF or the platen cover. • Press "Start Scanning" on the LCD. Then, the machine starts the ACC. Exit the User Tools mode, and then enter the SP mode.
Page 491: Pm Parts List
PM Parts List PM Parts List See "Appendices" for the following information: • Preventive Maintenance Items...
Page 492 3. Preventive Maintenance...
Page 493: Notes On The Main Power Switch
4. Replacement and Adjustment Notes on the Main Power Switch Push Switch The main power button of this machine has been changed to a push-button switch (push button) from the conventional rocker switch. The push switch has characteristics and specifications different from the rocker switch.
Page 494: Shutdown Method
4. Replacement and Adjustment • Automatic restart deals with cases when you accidentally unplugged the AC power cord or unexpected power outages. By keeping the power flag ON, after the resumption of power, the machine will start up automatically. In rare cases, when you reconnect the AC power cord to a power outlet, the machine does not start automatically.
Page 495: Forced Shutdown
Notes on the Main Power Switch • Before removing and adjusting electrical boards, do the following procedure. Otherwise, the board can be damaged by the residual charge inside the machine and must be replaced. 1. Take out the power cord after shutdown. 2.
Page 496: Beforehand
4. Replacement and Adjustment Beforehand • Turn off the main power switch and disconnect the power cord. • After replacing, make sure that all harnesses that were removed are connected up again and secured in their clamps.
Page 497: Special Tools
Special Tools Special Tools Item Part Number Description Q’ty Unique or Common Scanner Positioning Pin A1849501 C (General) (2pcs/set) B6455020 SD Card (1GB) C (General) B6455060 SD Card (16GB) C (General) 52039502 Silicone Grease G-501 C (General) A2579300 Grease Barrierta – S552R C (General) C4019503 20×...
Page 498: Exterior Covers
4. Replacement and Adjustment Exterior Covers Precaution Concerning Stabilizers The stabilizers are necessary for meeting the requirements of IEC60950-1, the international standard for safety. The aim of these stabilizers is to prevent the products, which are heavy, from toppling as a result of people running into or leaning onto the products, which can lead to serious accidents such as persons becoming trapped under the product.
Page 499: Right And Left Side Covers
Exterior Covers Cover name Main power switch cover Rear cover Rear lower cover Right and Left Side Covers Cover name Right upper cover Right door Right rear cover Left rear cover Controller cover Left cover Upper left cover...
Page 500: Paper Exit Covers
4. Replacement and Adjustment Paper Exit Covers Cover name Paper exit tray Inverter tray Paper exit cover Paper exit lower cover Inner Covers Cover name Paper exit front cover Inner upper cover...
Page 501: Front Cover
Exterior Covers Cover name Inner lower cover Front Cover Open the front cover [A]. Unhook the belt’s tip and detach the belt [A].
Page 502: Controller Cover
4. Replacement and Adjustment Pressing down the stopper, slide the front cover [A] to the right and detach it. Controller Cover Controller cover [A] Upper Left Cover • Each part enclosed by a blue circle has a tab. Be careful not to damage it when attaching and detaching.
Page 503: Left Rear Cover
Exterior Covers Open the front cover. Paper exit tray (page 507 "Paper Exit Tray") Upper left cover [A] Slide the cover in the direction of the blue arrow. Left Rear Cover Upper left cover (page 494 "Upper Left Cover")
Page 504: Left Cover
4. Replacement and Adjustment Left Rear Cover [A] Left Cover • Each part enclosed by a blue circle has a tab. Be careful not to damage it when attaching and detaching.
Page 505 Exterior Covers Controller cover (page 494 "Controller Cover") Ozone filter/Dust filter box (page 709) Upper left cover (page 494) Left rear cover (page 495) Open the 2nd paper feed tray slightly. Left cover [A] Remove it while pressing down.
Page 506 4. Replacement and Adjustment Order to remove 1. Paper exit tray 2. Controller cover...
Page 507: Rear Cover
Exterior Covers 3. Ozone filter/Dust filter box 4. Front cover 5. Upper left cover 6. Left rear cover 7. 2nd paper feed tray 8. Left cover Rear Cover • There are tabs (left-facing) on the back face of the rear cover. When fitting or removing the cover, take care not to damage it.
Page 508: Rear Lower Cover
4. Replacement and Adjustment Rear Lower Cover Rear cover (page 499) Rear lower cover [A] Right Rear Cover Open the right door. Right rear cover [A] ( x4, among them, tapping screw x1) • When installing, insert the projections [A] in the holes [B], taking care not to trap the harness inside.
Page 509: Right Upper Cover
Exterior Covers Right Upper Cover Proximity Sensor Cover (page 504) Right upper cover [A] Proximity Sensor Cover Open the right door.
Page 510 4. Replacement and Adjustment Small cover [A] Proximity sensor cover [A] • Remember that there are three tabs at the positions in the red arrows. • Tilt the operation panel [B] upward to a horizontal position, and then remove the proximity sensor cover [A].
Page 511: Proximity Sensor
Exterior Covers Proximity Sensor Proximity sensor cover (page 501) Two connectors Bracket [A]...
Page 512: Main Power Switch Cover
4. Replacement and Adjustment Proximity sensor [A] Main Power Switch Cover Pull out the paper trays 1 and 2.
Page 513: Waste Toner Cover
Exterior Covers Main power switch cover [A]. Waste Toner Cover Front cover (page 493) Open the waste toner cover [A].
Page 514: Inverter Tray
4. Replacement and Adjustment Waste Toner Cover [A] Inverter Tray Inverter Tray [A]...
Page 515: Paper Exit Tray
Exterior Covers Paper Exit Tray Paper Exit Tray [A] Paper Exit Cover Proximity sensor cover (page 501) Paper exit tray (page 507) Inverter Tray (page 506) Paper exit cover [A] Paper Exit Lower Cover Left rear cover (page 495) Paper exit cover (page 507)
Page 516: Paper Exit Front Cover
4. Replacement and Adjustment Connector cover [A]. Paper exit lower cover [A] Paper Exit Front Cover Proximity sensor cover (page 501) Paper exit lower cover (page 507)
Page 517: Inner Upper Cover
Exterior Covers Paper exit front cover [A] Inner Upper Cover Open the front door, and remove the belt. (page 493) Open the right door. Paper exit front cover (page 508) Image transfer unit (page 566) Inner upper cover [A] Inner Lower Cover Front cover (page 493)
Page 518 4. Replacement and Adjustment PCDU cover (Y) [A] Waste toner cover (page 505) Inner lower cover [A]...
Page 519: Smart Operation Panel
Smart Operation Panel Smart Operation Panel This section explains how to remove the Smart Operation Panel from the machine. For details about disassembling the Smart Operation Panel, See the service manual for Smart Operation Panel 2nd Generation. Operation Panel Unit Scanner front cover (page 520)
Page 520 4. Replacement and Adjustment Operation panel [A] Open the platen cover or ADF. Spread a cloth or service mat [A] on the exposure glass to protect the display. Place the operation panel on the exposure glass so that the display faces down.
Page 521 Smart Operation Panel Rear center cover [A] Disconnect the USB cable [A]. Left small cover [A], right small cover [B]...
Page 522: Usb Cable
4. Replacement and Adjustment Right hinge cover [A] (Hook x 2) Left hinge cover [A], right cover [B] Hinges [A] [B] USB Cable Rear cover (page 499) Scanner right cover (page 521)
Page 523 Smart Operation Panel Controller box cover (page 685) Disconnect the USB cable [A] Remove the clamps on the cables under the scanner unit. When removing a clamp, insert a long flathead screwdriver or such a tool from the side to remove...
Page 524 4. Replacement and Adjustment • The cable has a set of 2 cable ties. When attaching the cable, position the clamp between the two cable ties.
Page 525: Adf Removal
ADF Removal Rear cover (page 499) Cable bracket and connector SPDF DF3100...
Page 526 4. Replacement and Adjustment ARDF DF3090 Screws on the ADF base. SPDF DF3100 ARDF DF3090 Slowly and carefully (the ADF is heavy) lift the ADF [A] off the machine.
Page 527 Set the ADF on its edge on the floor, and then lean it against a wall [B]. • To prevent damage to the fragile feelers [A] of the ADF position sensor, never lay the ADF on a flat surface as shown below. •...
Page 528: Scanner Unit
4. Replacement and Adjustment Scanner Unit Before You Begin There is no SIO (Scanner Interface Board) in this machine. The functions of the SIO of the previous machine are controlled by the IPU. Harnesses of the scanner unit connect directly to the IPU in the controller box on the back of the machine.
Page 529: Scanner Right Cover
Scanner Unit Scanner Right Cover Remove the screw. Scanner right cover [A] Remove the hook at the top, and then slide the cover towards the rear. Scanner Left Cover Left rear cover (page 495) Scanner front cover (page 520)
Page 530: Scanner Upper Cover
4. Replacement and Adjustment Scanner left cover [A] Scanner Upper Cover Platen cover or ADF Rear cover (page 499) Scanner Upper Cover [A] Exposure Glass Open the platen cover or ADF. Scanner right cover (page 521)
Page 531 Scanner Unit Scale [A] Sheet-through exposure glass [A] Rear scale [A]...
Page 532: Scanner Carriage
4. Replacement and Adjustment Left scale and exposure glass [A] • The exposure glass and the left scale are attached with double-sided tape. • When installing, please follow the points below: • Install the sheet-through exposure glass with the mark [A] at the rear left corner. •...
Page 533 Scanner Unit Scanner carriage front cover [A] Move the scanner carriage [A] to the indicated position as shown.
Page 534 4. Replacement and Adjustment Loosen the screw, remove the spring [A], and then remove the belt [B]. Turn the scanner carriage over and place it on the frame [A]. • When holding the scanner carriage, be careful not to touch the circuit board [A], lens [B], and mirror [C].
Page 535 Scanner Unit Belt [A] Lower the lock lever [A] and disconnect the FFC [B]. Ferrite core [A], mylar [B] (Hook x 4) Scanner carriage...
Page 536: Cleaning The Scanner Carriage Mirror
4. Replacement and Adjustment • When attaching the scanner carriage, hold the carriage with the screw [A] loosened and move the carriage back and forth to the sides twice to have the belt stretch evenly. Then, fasten the screw [A]. •...
Page 537 Scanner Unit Move the scanner carriage [A] to the indicated position as shown. Resin cover [A] (Hook x 3)
Page 538 4. Replacement and Adjustment Open the metal cover [A] Wipe clean the mirror with a dry cloth. • When reattaching the metal cover [A], fasten the screws in the order of "1", "2", and "3".
Page 539: Scanner Motor
Scanner Unit • When attaching the resin cover, insert its tip under the metal frame. Scanner Motor Scanner upper cover (page 522) Rear cover (page 499) Grounding plate [A]...
Page 540 4. Replacement and Adjustment Spring [A] Scanner motor with bracket [A] Bracket [A]...
Page 541: Original Size Sensor
Scanner Unit Original Size Sensor Exposure glass (page 522) Original size sensor harness cover [A] Original size sensors [A] (Hook x 4) Scanner HP Sensor Exposure glass (page 522)
Page 542: Ardf/Platen Cover Sensor
4. Replacement and Adjustment Slide the scanner carriage [A] in the direction of the arrow. Scanner HP Sensor [A] (Hook x 3) ARDF/Platen Cover Sensor Scanner upper cover (page 522)
Page 543: Scanner Ffc
Scanner Unit ARDF/Platen cover sensor [A] Scanner FFC Exposure glass (page 522) Remove the FFC from the scanner carriage (page 524) Original size sensor harness cover [A]...
Page 544: When Changing The Ffc
4. Replacement and Adjustment Remove the double-sided tape. When reattaching the same part, apply a double-sided tape again. Rear cover (page 499) Controller box cover (page 685) While pressing the lock release lever, pull out the FFC [A]. When changing the FFC When changing the FFC, stick the Mylar [A] to the new FFC.
Page 545 Scanner Unit When attaching the Mylar, follow the steps below. Feed the FFC through the ferrite core [A]. Connect the FFC to the scanner carriage’s connector, and then lift the lever [A] to lock it.
Page 546 4. Replacement and Adjustment Attach the Mylar [A] to the FFC from above, and then insert the tabs at both ends of the Mylar into the gaps in the FFC holder to secure it in position. When applying the Mylar, be sure not to stretch the FFC. Applying the Mylar while stretching the FFC causes the circuit board to be deformed.
Page 547 Scanner Unit...
Page 548: Laser Unit
4. Replacement and Adjustment Laser Unit • Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. Laser beams can cause serious eye injury. • Caution Decals • Decal Location Laser Unit •...
Page 549: Before Replacement
Laser Unit Before Replacement Remove the polygon mirror motor cover [A] from the new laser unit. Polygon mirror motor bracket [A], Red tag [B] Reattach the polygon mirror motor cover. Removing Left cover (page 496) Laser unit [A]...
Page 550: Installing A New Laser Unit
4. Replacement and Adjustment Installing a New Laser Unit Insert the new laser unit in the main body carefully. Connect all harnesses except the skew correction motor harness [A] (2nd from right). Reassemble the machine.
Page 551: Adjustment After Replacing The Laser Unit
Laser Unit Adjustment after replacing the laser unit Close the front cover and attach the left cover. • Attach the left cover before turning on the main power switch. Laser beams can seriously damage your eyes. Plug in and turn on the main power switch. Download the data of the new laser unit to the main body with SP2-110-005.
Page 552: Polygon Mirror Motor
4. Replacement and Adjustment • Adjust the values of the main scanning magnification only for Bk (black). It is not necessary to adjust other color’s values (cyan, magenta, yellow) because other colors are automatically adjusted in relation to the setting for Bk. •...
Page 553: Adjustment After Replacing The Polygon Mirror Motor
Laser Unit Adjustment after replacing the polygon mirror motor SP2-111-004: Forced Line Position Adj. Mode d The result can be checked with SP2-194-007 (MUSIC Execution Result Execution Result) (0: Success, 1: Failure). Also, results for each color can be checked with SP2-194-010 to 013. SP descriptions SP2-110-005 (Writing Unit Adj.
Page 554 4. Replacement and Adjustment Detection Result Meaning MUSIC not executed Correction Succeeded: Sampling is conducted correctly and the correction is completed Sampling Failed (When the MUSIC pattern failed to be detected) Detection Patterns Lacking (When the number of lines detected is smaller than the fixed number) The sampled data is beyond the correction range.
Page 555: Pcdu
Agitate the developer by shaking the unit MP C3004/C3504/C4504 • Do not release the spring pressure in the PCDU for MP C3004/C3504/C4504. If you have mistakenly released the spring pressure, attach the springs (page 550 "Attaching the springs"). MP C5504/C6004 •...
Page 556 4. Replacement and Adjustment Seal [A] Insert a small screwdriver deeply in the bent part of the pin so that the bent tip of the pin is under the driver, and then release the spring pressure slowly. • Pull out the screwdriver slowly after the spring pressure is released. •...
Page 557 PCDU • There are two types of the pins for the spring pressure. One is with the direction regulation (* black seal) at the tip of a pin, another is without the direction regulation. This procedure is effective for both types of pins. When the spring is released, gently pull the knob out.
Page 558: Attaching The Springs
4. Replacement and Adjustment Affix the provided seal [A] to the unit. Attaching the springs Rear end block [A]...
Page 559 PCDU Rotate by 90 degrees. PCU Cover [A] (3 hooks) Lubricant bar [A] and springs [B]...
Page 560 4. Replacement and Adjustment Attach the pin between springs as shown below, and then reinstall the springs in the lubricant bar. Reinstall the lubricant bar [A] in the PCU, and then reattach the PCU cover [B] to the PCU (3 hooks).
Page 561 PCDU Reattach the rear end block [A]. PCDU Adjustment before replacing the PCDU Each PCDU has two components: a drum and a development unit. Before replacing a PCDU, set SP3-701 to "1" for the PCU that you will replace, and again for the development unit that you will replace.
Page 562: Replacement
4. Replacement and Adjustment Replacement • When replacing the PCDU, remove the seal from the new PCDU. For details about removing the seal, see page 77 "Removal of PCDU Seals: Overview". Open the front cover [A]. Image transfer front cover [A]...
Page 563 PCDU PCDU cover ×1 ×1 ×1 ×1 Release the lock of the image transfer contact lever [A].
Page 564 4. Replacement and Adjustment PCDU ×1, ×1, ×1 ×1, ×1, ×1 ×1, ×1, ×1 ×1, ×1, ×1 • When attaching the PCDU, clamp the harness so that the bind [A] comes above the clamp.
Page 565: Adjustment After Replacing The Pcdu
PCDU Adjustment after Replacing the PCDU Turn ON the main power. Do the "Automatic Color Calibration (ACC)" for the copier mode & printer mode as follows: 1. "User Tools" icon > "Machine Features" > "Maintenance" > "Auto Color Calibration" > "Start" 2.
Page 566 4. Replacement and Adjustment Item Black: SP3-701-003 Yellow: SP3-701- 072 Development unit Cyan: SP3-701-026 Magenta: SP3-701-049 Black: SP3-701-002 Yellow: SP3-701-071 Cyan: SP3-701-025 Magenta: SP3-701-048 Replacement • Remove carefully so as not to damage the part of the rear end block shown by the blue circle (removed in Step 3).
Page 567 PCDU Front end block [A] Rear end block [A]...
Page 568 4. Replacement and Adjustment Gears [A] [B] Remove the joint (rear side) [A]. • When attaching the joint, hold down the side of the PCU. Be careful not to hold down the development unit.
Page 569: Precautions When Joining The Pcu And The Development Unit
PCDU Separate the PCU [A] and Development Unit [B]. Precautions when joining the PCU and the development Unit Note that if these are joined while pressing the charge roller, the cleaning blade may turn over in the opposite direction to the original. If this happens, toner lines may appear on prints.
Page 570: Adjustment After Replacing The Pcu And/Or The Development Unit
4. Replacement and Adjustment • Make sure that the cap of the toner supply opening is removed before installing a new PCDU in the machine. Otherwise, toner may be scattered inside the machine. Adjustment after Replacing the PCU and/or the Development Unit Turn ON the main power.
Page 571: Check Procedure After Replacing
PCDU 5. Close the SPDF/ARDF or the platen cover. 6. Press "Start Scanning" on the LCD. Then, the machine starts the ACC. Exit the User Tools mode. Check procedure after replacing Turn the drum in the direction of the arrows before attaching to the main machine, and check that toner lines do not appear.
Page 572 4. Replacement and Adjustment Imaging temperature sensor harness guide [A] and Imaging temperature sensor [B]...
Page 573: Waste Toner
Waste Toner Waste Toner Replacement Open the waste toner cover [A]. Pull out the waste toner bottle [A]. Replace the waste toner bottle. The counter for the Waste Toner Bottle is reset automatically.
Page 574: Image Transfer Unit
4. Replacement and Adjustment Image Transfer Unit Image Transfer Belt Unit • Note that if the two levers [A] [B] are not pointing up, the image transfer belt unit cannot be inserted. • Before you remove or attach the image transfer belt unit, open the right door and the paper transfer unit.
Page 575: What To Do Before Replacing The Image Transfer Belt
Image Transfer Unit • Precautions when attaching the image transfer belt unit: • Slowly push the unit until it is inserted all the way, and then give a final strong push one more time. Then lock the ITB lock lever and ITB contact lever. If the ITB contact lever is locked with the image transfer belt unit not fully inserted into the machine, the paper transfer roller is not set in the correct position when the paper transfer roller unit is closed.
Page 576 4. Replacement and Adjustment Image transfer front cover [A] Release the lock [A] and open the right door [B].
Page 577 Image Transfer Unit Pull the handle [A] and open the paper transfer unit [B]. Release the ITB lock lever [A] and ITB contact lever [B]. Pull out the image transfer belt unit fully [A].
Page 578: Image Transfer Cleaning Unit
4. Replacement and Adjustment Lift the handle [B] to release the lock, and remove the image transfer belt unit. Locking mechanism by handle Image Transfer Cleaning Unit • Before removing the image transfer cleaning unit [A], turn the assembly upside down (as shown on the right), so that the image transfer cleaning unit [A] is underneath the image transfer belt unit [B].
Page 579: What To Do Before Replacing The Image Transfer Cleaning Unit
Image Transfer Unit • When replacing the Image Transfer Cleaning Unit, do not touch the cleaning blade edge. What to Do before Replacing the Image Transfer Cleaning Unit Before replacing the Image Transfer Belt Cleaning, set SP3-701-102 to "1" and switch the power OFF. Then replace the Image Transfer Belt Cleaning and switch the power ON.
Page 580 4. Replacement and Adjustment Item Image Transfer Cleaning Unit SP3-701-102 Replacement Image transfer belt unit (page 566) Image transfer lock unit [A] Remove the screws above the image transfer cleaning unit [A].
Page 581 Image Transfer Unit Turn the whole image transfer belt unit over, and remove the screws below the image transfer cleaning unit. While releasing the hook, lift the image transfer belt unit gently, and remove the image transfer cleaning unit.
Page 582 4. Replacement and Adjustment Put toner on the image transfer belt. RTB 47 Modified steps 6 and 7 [A]: 20mm or more [B]: About 5mm • It is not necessary to specify the color of the toner, though yellow toner is used in the above example.
Page 583: Image Transfer Belt
Image Transfer Unit Image Transfer Belt • Do not touch the rollers but hold the upper/lower resin part [A] when you lift the Image Transfer Unit. Touching the rollers may cause poor image quality. Image transfer belt unit (page 566) Bracket [A]...
Page 584 4. Replacement and Adjustment Brackets [A] [B] Image transfer cleaning unit (page 570) Remove the tension fixing frames [A] and [B] (front side: black, rear side: gray). Position the image transfer unit with the front side underneath.
Page 585 Image Transfer Unit Rotate the gear [A] to change to the OPEN position. The part in the red circle opens. Release the tension, and remove the belt.
Page 586: Attaching The Belt
4. Replacement and Adjustment Attaching the Belt • When attaching the belt, make sure that there is no foreign material on it. • Make sure to attach the belt with the edge with markings (2 white dots) at the unit’s rear. •...
Page 587 Image Transfer Unit Apply tension back to normal. Rotate the gear [A] to change to the CLOSED position. The part in the red circle closes.
Page 588 4. Replacement and Adjustment Attach the tension fixing frames [A] and [B] (front side: black, rear side: gray). Put toner on the image transfer belt. [A]: 20mm or more [B]: About 5mm • It is not necessary to specify the color of the toner, though yellow toner is used in the example above.
Page 589 Image Transfer Unit Rotate the image transfer belt about 10mm [A] in the reverse direction, then turn it forward one complete turn [B]. Attach the brackets [A] [B]...
Page 590: Adjustment After Replacing The Image Transfer Belt
4. Replacement and Adjustment Attach the bracket [A] Attach the image transfer lock unit [A]. Install the image transfer unit on the machine. Adjustment after replacing the Image transfer belt After replacing the image transfer belt, to prevent twisting of the belt, pass the belt round once in the direction of the arrow.
Page 591: Paper Transfer Roller
Image Transfer Unit Paper Transfer Roller Open the paper transfer unit. (page 587) Paper transfer roller [A] When reinstalling the paper transfer roller When reinstalling the paper transfer roller, do not install the wrong type of roller.
Page 592 4. Replacement and Adjustment [A]: Standard roller [B]: Imageable Area Extension Unit Type M19 When attaching the paper transfer roller, make sure that the roller is set in the correct position while referring to the three points described below. • If the paper transfer roller is set incorrectly, the following problems may occur. •...
Page 593 Image Transfer Unit 2. Check that the pin [A] on either end of the paper transfer roller is inserted correctly.
Page 594 4. Replacement and Adjustment 3. Check that the spring [A] at either end of the paper transfer roller unit is in the correct position at each end.
Page 595: Paper Transfer Roller Unit
Image Transfer Unit Paper Transfer Roller Unit What to Do before Replacing the Paper Transfer Roller Unit Before replacing the Image Paper Transfer Roller Unit, set SP3-701-109 to "1" and switch the power OFF. Then replace the Image Paper Transfer Roller Unit and switch the power ON. SP3-701 (Manual New Unit Set) This SP is the new unit detection flag.
Page 596 4. Replacement and Adjustment Remove the right clip ring and connector on the rear side. Open the paper transfer roller unit. (page 587) Remove the left clip ring at the front side, and remove the paper transfer roller unit [A]. •...
Page 597: Fusing Entrance Sensor
Image Transfer Unit Fusing Entrance Sensor Open the right door. Fusing entrance sensor unit [A]...
Page 598: Tm/Id Sensor
4. Replacement and Adjustment Fusing entrance sensor [A] TM/ID Sensor Before Replacing the TM/ID sensor Each sensor assembly has a list of characteristic values attached to it. Before you replace the TM/ID sensor, you must do the following procedure, or process control/MUSIC will not be done correctly after power is switched on (it will use the values for the old sensor).
Page 599 Image Transfer Unit Input the characteristic values. Input data for TM/ID Sensor: F into SP3-333. Input data for TM/ID sensor: C into SP3-334. Input data for TM/ID sensor: R into SP3-335. SP No. Classification 1 Classification 2 Value 3-333-00 ID.Sens TestVal:F K2: Check TM/ID sensor: F, value of [1] 3-333-00...
Page 600 4. Replacement and Adjustment SP No. Classification 1 Classification 2 Value 3-335-00 Vct_reg ID.Sens TestVal:R TM/ID sensor: R, value of [3] Check:Slope 3-335-00 Vct_reg ID.Sens TestVal:R TM/ID sensor: R, value of [4] Check:Xint 3-335-00 Vct_dif ID.Sens TestVal:R TM/ID sensor: R, value of [5] Check:Slope 3-335-00 ID.Sens TestVal:R...
Page 601 Image Transfer Unit Disconnect the connectors.
Page 602: Adjustment After Replacing The Tm/Id Sensor
4. Replacement and Adjustment TM/ID sensor [A] Adjustment after replacing the TM/ID sensor Turn on the main power switch, and then go into the SP mode. Run SP3-011-004 (Manual Procon: Exe Full MUSIC). • If the SP3-011-004 can't finish successfully, make sure you are entering the correct value into the SP.
Page 603 Image Transfer Unit 10 and larger Succeeded Result (Normal) Out of range from ID Sensor Vsg adjust error Vsg=4.0±x.x[V/step] ID Sensor LED Adjust error Ifsg>Max ID Sensor Output error (Positive Vsg_reg<Min(Max) reflect) 20 and larger ID Sensor output error (Diffusion ID Sensor Vsg_dif<Min(Max) reflect)
Page 604: Temperature And Humidity Sensor
4. Replacement and Adjustment LD won’t light P patter is not written. Residual potential: Vr error Vr>Max 60 and larger Electrified potential: Vd adjust Vd cannot be adjusted in target Potential adjustment error range. Exposure potential: Vpl adjust Vpl cannot be adjusted in target error range Potential control method is set...
Page 605 Image Transfer Unit Main power switch cover [A] Insert a screwdriver through the hole in the frame, and detach the temperature and humidity sensor together with its bracket [A]. Temperature and humidity sensor [A]...
Page 606: Itb Contact And Release Sensor
4. Replacement and Adjustment ITB Contact and Release Sensor Image transfer belt unit (page 566) PCDUs (page 553) ITB contact and release sensor bracket [A] ITB contact and release sensor [A] Image Transfer Lock Unit Open the front cover. (page 493)
Page 607 Image Transfer Unit Image transfer front cover [A] Release the ITB lock lever [A].
Page 608: Installing The Image Transfer Lock Unit
4. Replacement and Adjustment Image transfer lock unit [A] Installing the Image Transfer Lock Unit • When installing the image transfer lock unit, release the ITB lock lever and follow the procedures below, taking care to avoid deformation of the pin inside the unit (circled in red below). If the pin is deformed, the shutter on the waste toner recovery path may not open and waste toner may clog the cleaning unit.
Page 609 Image Transfer Unit Before installing, check that the lever on the image transfer lock unit is in the unlocked position. Unlocked position: Install the image transfer lock unit [A] so that the gear [B] on the image transfer unit side fits into the space in the image transfer lock unit circled in blue below.
Page 610 4. Replacement and Adjustment Return the ITB lock lever [A] to the locked position.
Page 611: Drive Unit
Drive Unit Drive Unit Overview Description Description Paper Transfer Contact and Release Paper Feed Motor Motor Transport Motor PCU Motor: CMY Registration Motor Development Motor: CMY Paper Exit / Pressure Release Motor Development Motor: Black Fusing Motor PCU: Black / Image Transfer Motor...
Page 612: Paper Feed Motor
4. Replacement and Adjustment Paper Feed Motor Power supply box (page 704) Paper Feed Motor [A] Transport Motor Power supply box (page 704)
Page 613: Paper Transfer Contact And Release Motor Unit
Drive Unit Transport motor [A] Paper Transfer Contact and Release Motor Unit Right rear cover (page 500) Rear cover (page 499) Bracket [A]...
Page 614: Imaging Drive Unit
4. Replacement and Adjustment Controller box [A] Paper transfer contact and release motor unit [A] Imaging Drive Unit Paper transfer contact and release motor unit (page 605) Power supply box (page 704)
Page 615 Drive Unit Bracket [A] Drive cooling fan (page 714)
Page 616: Pcu Motor: Cmy
4. Replacement and Adjustment Imaging drive unit [A] PCU Motor: CMY Controller box (page 605) PCU Motor: CMY [A]...
Page 617: Development Motor: Cmy
Drive Unit Development Motor: CMY Paper transfer contact motor unit (page 605) Power supply box (page 704) Bracket [A] Development Motor: CMY [A]...
Page 618: Development Motor: Black
4. Replacement and Adjustment Development Motor: Black Paper transfer contact motor unit (page 605) Power supply box (page 704) Bracket [A] Development Motor: Black [A]...
Page 619: Pcu: Black / Image Transfer Motor
Drive Unit PCU: Black / Image Transfer Motor Paper transfer contact motor unit (page 605) Power supply box (page 704) Bracket [A] PCU: Black / Image Transfer Motor [A]...
Page 620: Registration Motor
4. Replacement and Adjustment Registration Motor Power supply box (page 704) Drive cooling fan (page 714) Registration motor [A] Fusing Motor Right rear cover (page 500) Fusing motor [A]...
Page 621: Paper Exit / Pressure Release Motor
Drive Unit Paper Exit / Pressure Release Motor Fusing exhaust fan (page 713) Paper exit / Pressure release motor [A] Duplex Entrance Motor Paper exit unit (page 644) Fusing exhaust fan (page 713) Duplex entrance motor unit [A]...
Page 622: Toner Transport Motor
4. Replacement and Adjustment Duplex entrance motor [A] Toner Transport Motor Controller box (page 605) Toner transport motor ×2, ×1 ×2, ×1 ×2, ×1 ×2, ×1...
Page 623: Sub Hopper
Drive Unit Sub Hopper Pull out the image transfer unit about 5cm. Controller box (page 605) Toner transport motor unit (K) [A] Sub hopper (K) [A] Pull out the image transfer unit about 5cm. Controller box (page 605)
Page 624 4. Replacement and Adjustment Harness guide [A] Toner transport motor unit (C) [A] Hopper (C) [A]...
Page 625 Drive Unit Controller box (page 605) Harness guide [A] Toner transport motor unit (M) [A]...
Page 626 4. Replacement and Adjustment Hopper (M) [A] Harness guide (M) Toner transport motor unit (Y) [A]...
Page 627: Toner End Sensor
Drive Unit Hopper (Y) [A] Toner End Sensor Hopper (page 615) Toner end sensor [A]...
Page 628: Toner Bottle Drive Motor
4. Replacement and Adjustment • The toner end sensors are the same for each color. Toner Bottle Drive Motor Toner transport motor/K (page 614) Toner bottle drive motor/K [A] Toner transport motor/C (page 614) Toner bottle drive motor/C [A]...
Page 629 Drive Unit Toner transport motor/M (page 614) Toner bottle drive motor/M [A] Toner transport motor/Y (page 614) Toner bottle drive motor/Y [A]...
Page 630 4. Replacement and Adjustment ID Chip Toner bottle drive motor/K (K) Toner bottle drive motor/C (C) ID chip (K) [A] Toner bottle drive motor/C (C) Toner bottle drive motor/M (M)
Page 631 Drive Unit ID chip (C) [A] Toner bottle drive motor/M (M) Toner bottle drive motor/Y (Y) ID chip (M) [A] Toner bottle drive motor/Y (Y)
Page 632 4. Replacement and Adjustment ID chip (Y) [A]...
Page 633: Fusing Unit
Fusing Unit Fusing Unit Fusing Unit • Because there is a danger of burns on contact with hot parts of the fusing unit, start work when the temperature drops to a low enough temperature. • To clear SC544-02 or SC554-02, replacing the fusing unit or installing a fuse (provided in the heating sleeve belt unit) in the fusing unit must be required.
Page 634: Fusing Entrance Guide Plate
4. Replacement and Adjustment Fusing Entrance Guide Plate Fusing unit (page 625) Fusing entrance guide plate [A] • The screws [B] are threaded screws. When you assemble the unit, take care not to use the wrong screws. • Fasten the screw in the marked screw hole [C]. Cleaning the Fusing Entrance Guide Plate Carefully remove adhering toner as shown in the diagram below with a dry cloth.
Page 635: Fusing Exit Guide Plate
Fusing Unit Fusing Exit Guide Plate Fusing unit (page 625) Fusing upper cover (page 628) Fusing exit guide plate [A] Remove the clip ring, and then slide this part to the right to remove it.
Page 636: Cleaning The Fusing Exit Guide Plate
4. Replacement and Adjustment Cleaning the Fusing Exit Guide Plate Open the fusing exit guide plate [A]. Wipe clean with a dry cloth. Then wipe clean with a cloth dampened with alcohol. Fusing Upper Cover Fusing unit (page 625)
Page 637: Fusing Lower Cover
Fusing Unit Fusing upper cover [A] Fusing Lower Cover Fusing unit (page 625) Remove 4 screws on the front and rear sides.
Page 638: Heating Sleeve Unit
4. Replacement and Adjustment Lift the fusing unit to remove the fusing lower cover [A] Heating Sleeve Unit Replacement • The heating sleeve unit is designed with a highly soft material. Do not touch the sleeve belt unit with your hands to prevent dents during replacement. If you have touched it and a dent has been made, the dent will gradually become larger during operation and it can cause a fusing malfunction or sleeve belt breakage.
Page 639 Fusing Unit Left frame [A] Exit guide plate (left) unit [A] Fusing exit driven roller [A]...
Page 640 4. Replacement and Adjustment Side plate [A] Two screws.
Page 641 Fusing Unit Release the boss caps on both sides, and then detach the heating sleeve unit [A]. Remove the spring, and then remove the separation plate [A] and supports [B].
Page 642: How To Cancel Sc544-02/Sc554-02 With A New Unit Detection Fuse
4. Replacement and Adjustment How to cancel SC544-02/SC554-02 with a new unit detection fuse • To cancel SC544-02/554-02, it is necessary to replace the fusing unit or install an intact new unit detection fuse. If you will cancel these SCs by installing a new unit detection fuse, follow the instruction below.
Page 643: Pressure Roller
Fusing Unit • SP5-810-002 [SC Reset: Hard High Temp. Detection] Clears the fusing hardware SC. • SP3-701-116 [Manual New Unit Set: #Fusing Belt]. Sets the new unit detection flag ON/OFF. Pressure Roller Adjustment before replacing the pressure roller Before replacing the Pressure Roller, set SP3-701-118 to "1" and switch the power OFF. Then replace the Pressure Roller and switch the power ON.
Page 644 4. Replacement and Adjustment • Do not move the pressure roller to another fusing unit. Heating sleeve belt unit (page 630) Pressure roller [A]...
Page 645: Thermostat Unit
Fusing Unit Apply the grease (FLUOTRIBO MG GREASE) to the rear shaft of the pressure roller at 5-7mm from the cut edge. Apply the grease (FLUOTRIBO MG GREASE) to the front shaft of the pressure roller at 5-7mm from the C-ring notch. Thermostat Unit Left frame (page...
Page 646: Non-Contact Thermistor
4. Replacement and Adjustment Thermostat unit [A] Non-Contact Thermistor Left frame (page 630) Non-contact thermistor unit [A] Pressure Roller Thermistor Fusing entrance guide plate (page 626) Fusing upper cover (page 628) Fusing lower cover (page 629)
Page 647: Thermopile Unit
Fusing Unit Pressure roller thermistor [A]. Thermopile Unit Fusing unit (page 625) Thermopile unit [A] Pressure Roller HP Sensor Fusing unit (page 625)
Page 648: Fusing Shield Position Sensor (Mp C4504/5504/6004)
4. Replacement and Adjustment Pressure roller HP sensor unit [A] Pressure roller HP sensor [A] Fusing Shield Position Sensor (MP C4504/5504/6004) Fusing unit (page 625)
Page 649: Fusing Shield Drive Motor (Mp C4504/5504/6004)
Fusing Unit Fusing shield position sensor unit [A] Fusing shield position sensor [A]. Fusing Shield Drive Motor (MP C4504/5504/6004) Fusing unit (page 625...
Page 650: Fusing Exit Solenoid
4. Replacement and Adjustment Fusing shield drive motor unit [A] Fusing shield drive motor [A] Fusing Exit Solenoid Paper exit unit (page 644)
Page 651 Fusing Unit Fusing exit solenoid [A].
Page 652: Paper Exit
4. Replacement and Adjustment Paper Exit Paper Exit Unit Fusing unit (page 625) Inner cover [A] Paper exit unit [A] Paper Exit Switching Solenoid Paper exit unit (page 644)
Page 653: Paper Exit Sensor
Paper Exit Paper exit switching solenoid [A] Paper Exit Sensor Paper exit unit (page 644) Feeler [A]...
Page 654 4. Replacement and Adjustment Harness [A] Paper exit sensor unit [A] Paper exit sensor [A]...
Page 655: Reverse Sensor
Paper Exit Reverse Sensor Paper exit unit (page 644) Reverse sensor unit [A] When attaching the reverse sensor, if you screw too tightly in the direction of the blue arrow, it may cause the gap between the guide plates [A] to be too narrow, resulting in paper jams. Make sure that there is a gap [A] of 3mm or more after you fasten the screw.
Page 656: Paper Exit Full Sensor
4. Replacement and Adjustment Reverse sensor [A] Paper Exit Full Sensor Paper exit unit (page 644) Paper exit full sensor unit [A]...
Page 657: Reverse Motor
Paper Exit Paper exit full sensor [A] Reverse Motor Paper exit unit (page 644) Gear [A] (Tab x1)
Page 658: Fusing Exit Sensor
4. Replacement and Adjustment Reverse motor unit [A] Reverse motor [A] Fusing Exit Sensor Paper exit unit (page 644)
Page 659 Paper Exit Fusing exit sensor unit [A] Fusing exit sensor [A]...
Page 660: Paper Feed
4. Replacement and Adjustment Paper Feed • The 1st paper feed unit can be removed without removing the duplex unit (just open the right door), and you can remove the paper feed unit after pulling out the paper tray. • The 1st paper feed unit and 2nd paper feed unit are not interchangeable. •...
Page 661 Paper Feed Pull out the 1st paper tray [A]. Press the left tab to release the lock, and remove the paper feed guide plate [A]. 1st paper feed unit [A]...
Page 662: Nd Paper Feed Unit
4. Replacement and Adjustment 2nd Paper Feed Unit Duplex unit (page 676) Pull out the 2nd paper tray [A]. Transport guide [A]...
Page 663 Paper Feed Harness guide [A] (Hook x 1) Press the left tab to release the lock, and remove the paper feed guide plate [A]. 2nd paper feed unit [A]...
Page 664: Paper Dust Collection Unit
4. Replacement and Adjustment Paper Dust Collection Unit Open the right door wide (Arms [A] [B]). Paper dust collection unit [A] Pick-up Roller, Paper Feed Roller, Separation Roller, Torque Limiter Paper feed unit (page 652)
Page 665 Paper Feed Retainer [A] Pick-up Roller [A]...
Page 666 4. Replacement and Adjustment Paper Feed Roller [A] Separation Roller [A]...
Page 667: St Tray Lift Motor/ 2Nd Tray Lift Motor
Paper Feed Torque Limiter [A] 1st Tray Lift Motor/ 2nd Tray Lift Motor HVP-CB with bracket (page 706) 1st Tray Lift Motor [A]...
Page 668: Paper Feed Sensor
4. Replacement and Adjustment 2nd Tray Lift Motor [A] Paper Feed Sensor Paper feed unit (page 652) Paper feed sensor unit [A]...
Page 669: Transport Sensor
Paper Feed Paper feed sensor [A] Transport Sensor Paper feed unit (page 652) Transport sensor unit [A]...
Page 670: Limit Sensor
4. Replacement and Adjustment Transport sensor [A] Limit Sensor Paper feed unit (page 652) Limit sensor [A] Paper End Sensor Paper feed unit (page 652)
Page 671: Registration Sensor
Paper Feed While pressing the tab enclosed by the blue circle, remove the paper end sensor [A] (Harness×1). Registration Sensor Open the right door. Paper transfer roller unit (page 587) Inner bracket [A]...
Page 672 4. Replacement and Adjustment Remove two screws, then release the tab by inserting a flathead driver behind the registration sensor [A].
Page 673: Bypass Tray Unit
Bypass Tray Unit Bypass Tray Unit Bypass Tray Open the right door. (page 676 "Duplex Unit") Wire [A] Open the right door wide. (page 652) Paper transport guide [A]...
Page 674 4. Replacement and Adjustment Harness Release the tab and loosen the harness bracket [A].
Page 675 Bypass Tray Unit Bypass tray [A] • When attaching the bypass tray, pass the harness through the indicated position as shown.
Page 676: Bypass Paper End Sensor
4. Replacement and Adjustment Bypass Paper End Sensor Open the bypass tray [A]. Bypass paper end sensor cover [A]...
Page 677: Bypass Pick-Up Roller
Bypass Tray Unit Bypass paper end sensor unit [A] Bypass paper end sensor [A] Bypass Pick-up Roller Open the bypass tray. (page 665)
Page 678: Bypass Paper Feed Roller
4. Replacement and Adjustment Bypass pick-up roller [A] Bypass Paper Feed Roller Paper End Sensor (page 662) Bypass paper feed roller [A] Bypass Separation Roller/Torque Limiter Paper transport guide (page 665)
Page 679: Bypass Width Sensor
Bypass Tray Unit Bypass separation roller [A] Torque limiter [A] Bypass Width Sensor Bypass tray (page 665)
Page 680 4. Replacement and Adjustment Six screws on the bypass tray [A] ( ×6). Release the hooks around the bypass tray [A] • There is a hook in the tray cover. Be careful not to damage it during removal or installation.
Page 681 Bypass Tray Unit Release the links.
Page 682 4. Replacement and Adjustment Bypass tray upper cover [A] (pin x 1, Bypass width sensor [A] ( ×1, hook x2) • When installing, the holes must align as shown below.
Page 683: Bypass Length Sensor
Bypass Tray Unit Bypass Length Sensor Bypass tray upper cover (page 671) Bypass length sensor [A] ( ×1, hooks)
Page 684: Duplex Unit
4. Replacement and Adjustment Duplex Unit Duplex Unit Unlock the lever [A], and then open the right door [B]. Arms [A] [B] Right rear cover (page 500)
Page 685: Duplex/By-Pass Motor
Duplex Unit Main power switch cover (page 504) Duplex unit [A] Duplex/By-pass Motor Duplex unit (page 676) Harness guide [A]...
Page 686: Duplex Entrance Sensor
4. Replacement and Adjustment Duplex/by-pass motor unit [A] Duplex/By-pass Motor [A] Duplex Entrance Sensor Remove two tabs, and remove the transport guide [A]. • Make sure to release the tab on the right [C] first. • When you reattach this part, make sure to attach it from the tab on the left [B] first.
Page 687 Duplex Unit Duplex entrance unit [A]...
Page 688: Duplex Exit Sensor
4. Replacement and Adjustment Duplex entrance sensor unit [A] Duplex Exit Sensor Duplex unit (page 676) Harness guide [A]...
Page 689 Duplex Unit Duplex exit sensor unit [A] Duplex exit sensor [A]...
Page 690: Electrical Components
4. Replacement and Adjustment Electrical Components • Before doing any work, touch a metal object to discharge static electricity from the body. There is a possibility that the electrical components may malfunction due to static electricity. • When disconnecting the FFC, release the lock. •...
Page 691: Printed Circuits Behind The Controller Box
Electrical Components Controller Box Cooling Fan Controller Board Printed Circuits behind the Controller Box HVP_TTS Imaging IOB...
Page 692: Printed Circuit/Parts Inside The Power Box
4. Replacement and Adjustment Printed Circuit/Parts inside the Power Box PSU (AC controller board) PSU (DC Power) PSU Cooling Fan Printed Circuits behind the Power Box HVP_CB Paper Transport IOB...
Page 693: Controller Box Cover
Electrical Components Controller Box Cover Rear cover (page 499) Controller box cover [A]. Red circles: Remove / Blue circles: Loosen • The FFC connector has a lock mechanism. Do not use force to pull it out. Controller box cover (page 685) IPU [A] Disconnect the upper FFC (scanner) while pressing the lock release button.
Page 694 4. Replacement and Adjustment • The FFC connector has a lock mechanism. Do not use force to pull it out. Controller box cover (page 685) BCU [A] Disconnect the FFCs while pressing the lock release levers on its sides. Disconnecting the FFC without releasing the lock may cause the FFC or connector to be damaged, resulting in an SC670 error.
Page 695: When Installing The New Bcu
Electrical Components When installing the new BCU Remove the NVRAM (EEPROM) [A] from the old BCU. Then install it on the new BCU after you replace the BCU. Replace the NVRAM (page 687 "Replacing the NVRAM (EEPROM) on the BCU") if the NVRAM on the old BCU is defective.
Page 696 4. Replacement and Adjustment Plug in, and then turn on the main power switch. • When the power is turned ON, SC195-00 appears, but continue with the following steps. Select the destination setting. (SP5-131-001) (JPN: 0, NA: 1, EU/AA/TWN/CHN: 2) Set the following SP, Machine Serial Set (SP5-811-001), Area Selection (SP5-807-001), and CPM Set (SP5-882-001).
Page 697: Controller Board
Electrical Components • SP5-824-001 (NV-RAM Data Upload) Uploads the NVRAM data to an SD card. • SP5-825-001 (NV-RAM Data Download) Downloads data from an SD card to the NVRAM in the machine. Controller Board • Keep NVRAMs away from any objects that can cause static electricity. Static electricity can damage NVRAM data.
Page 698 4. Replacement and Adjustment Controller Board [A] DIMM [A] Remove the two used NVRAMs from the old controller board and install them on the new controller board. • Make sure that the FRAM1 and FRAM2 are placed at the right position and orientation when attaching to the new board.
Page 699: Replacing The Nvrams On The Controller Board
Electrical Components Position Label on the board Label on the NVRAM Left FRAM1 2M-1 Right FRAM2 2M-2 • When replacing the controller board, first, check which SDK applications have been installed. After replacing the controller board, re-install the SDK applications by following the installation instructions for each application.
Page 700 4. Replacement and Adjustment Mounting position and orientation of the NVRAMs Position Label on the board Label on the NVRAM Left FRAM1 2M-1 Right FRAM2 2M-2 Make sure that you have the SMC report (factory settings). This report comes with the machine.
Page 701 Electrical Components Make sure that the customer has backed up their Address Book data. If they have not, save the Address Book data to an SD card using SP5-846-051 (Backup All Addr Book). • The address data stored in the machine will be discarded later during this procedure. So be sure to obtain a backup of the customer’s address book data.
Page 702 4. Replacement and Adjustment 4. Make sure that there is no transmission standby file. If any standby file exists, ask the customer to delete it or complete the transmission. Turn the power OFF and unplug the power supply cord. Push the power switch ON again to discharge the residual charge. Replace the NV-RAM with a brand-new one.
Page 703 Electrical Components Turn the power ON. The screen "Program/Change Administrator" will be displayed in the language that is the same language as the time when the data was uploaded to the SD card in step 5. Execute SP5-755-002 (Hide Administrator Password Change Scrn). After you execute this SP and exit SP mode, the Home screen is displayed and user functions can be used.
Page 704 4. Replacement and Adjustment - Check the changed SP value on the SMC which was output in step 2 and set it manually. Especially, ensure that the values of the following SPs are same as the setting before the replacement. - a.
Page 705 Electrical Components Initial Item Description value Setting this value to “0” permits only internal access in the machine (MFP browser). Disab Access Permission Enabled Setting this value to “1” permits to access from external devices such as PC, Remote UI, IT-BOX. Setting this value to “0”...
Page 706 4. Replacement and Adjustment 3: Egret 4: GJ 5: Creo 6: QX-100 7: Kurofune 8 to 10: Reserved • SP5-846-052 (UCS Setting: Restore All Addr Book) Downloads all directory information from the SD card. • SP3-011-001 (Manual ProCon :Exe: Normal ProCon) Executes Process control.
Page 707: Adjustment After Replacement
Electrical Components HDD [A] Adjustment after replacement Run SP5-832-001, to initialize the hard disk. Even if you use an HDD that is already formatted, it is recommended that you re-initialize. Run SP5-853-001, to install the fixed stamps. Run SP5-846-052, to copy the address book from the SD card to the HDD. Turn off the machine, and then turn it back on.
Page 708 4. Replacement and Adjustment Controller box cover (page 685) Disconnect the FFC between IPU-Scanner Unit while pressing the lock release button. (page 685) Open the controller box [A]. Imaging IOB [A] Disconnect the FFC while pressing the lock release levers on its sides. Disconnecting the FFC without releasing the lock may cause the FFC or connector to be damaged, resulting in an SC670 error.
Page 709: Hvp_Tts
Electrical Components HVP_TTS Open the controller box. (page 699) HVP_TTS [A] PSU (AC Controller Board) • Turn off the main power switch and unplug the power cord before replacing the PSU. • Do not touch the areas outlined in red in the following diagrams when replacing the PSU. Residual charge on the board may cause electric shock.
Page 710: Psu (Dc Power)
4. Replacement and Adjustment Rear lower cover (page 500) PSU (AC Controller Board) [A] PSU (DC Power) • Turn OFF the main power switch and unplug the power cord before replacing the PSU. • Do not touch the areas outlined in red in the following diagrams when replacing the PSU. Residual charge on the board may cause electric shock.
Page 711 Electrical Components 100V 200V C3004/350 C4504/550 4/6004 Rear lower cover (page 500)
Page 712: Paper Transport Iob
4. Replacement and Adjustment PSU (DC Power) [A] Paper Transport IOB Rear lower cover (page 500) Power supply box [A] ( x6, Among them, tapping screw x1) • You can hang the power box [A] on the machine by using 3 tabs.
Page 713: Hvp-Cb
Electrical Components Paper transport IOB [A] HVP-CB Power supply box (page 704)
Page 714: Hvp-Cb With Bracket
4. Replacement and Adjustment HVP_CB [A] HVP-CB with Bracket Release the 5 clamps.
Page 715 Electrical Components Remove the HVP-CB with bracket [A] (Tab x2)
Page 716: Proximity Sensor Board
4. Replacement and Adjustment Proximity Sensor Board Proximity sensor cover (page 501) Proximity sensor board [A].
Page 717: Fans/Filters
Fans/Filters Fans/Filters Ozone filter/Dust filter Adjustment before replacing the dust filter Before replacing the Dust filter, set SP3-701-132 to "1" and switch the power OFF. Then replace the Dust filter and switch the power ON. Replacement Pull out the ozone filter and dust filter box. [A]. Ozone filter [A], Dust filter [B]...
Page 718: Deodorization Filter
4. Replacement and Adjustment • When attaching the ozone filter and dust filter unit to the machine, attach it by pressing the area below its center [A]. Attaching it by pressing the area above the center may cause incomplete attachment. Deodorization Filter Deodorization filter box [A]...
Page 719: Development Intake Fan
Fans/Filters Deodorization filter [A] Development Intake Fan Inner lower cover (page 509) Development intake fan unit [A]...
Page 720: Ozone Exhaust Fan
4. Replacement and Adjustment Development intake fan [A] Ozone Exhaust Fan Power supply box (page 704) Ozone exhaust fan [A] Paper Exit Cooling Fan Proximity Sensor Cover (page 501)
Page 721: Fusing Exhaust Fan
Fans/Filters Paper exit cooling fan [A] Fusing Exhaust Fan Rear cover (page 499) Right rear cover (page 500) Fusing exhaust fan unit [A]...
Page 722: Drive Cooling Fan (Mp C4504/5504/6004)
4. Replacement and Adjustment Fusing exhaust fan [A] Drive Cooling Fan (MP C4504/5504/6004) Rear cover (page 499) Right rear cover (page 500 Drive cooling fan unit [A] Drive cooling fan [A]...
Page 723: Main Exhaust Fan (Mp C4504/5504/6004)
Fans/Filters Main Exhaust Fan (MP C4504/5504/6004) Rear cover (page 499) Main exhaust fan unit [A] Main exhaust fan [A] Toner Supply Cooling Fan Rear cover (page 499) Right rear cover (page 500) Drive Cooling Fan (For MP C4504/5504/6004) (page 714...
Page 724: Psu Cooling Fan
4. Replacement and Adjustment Toner supply cooling fan unit [A] Toner supply cooling fan [A] PSU Cooling Fan Rear lower cover (page 500)
Page 725: Psu Exhaust Fan (Mp C4504/5504/6004)
Fans/Filters PSU cooling fan unit [A] PSU cooling fan [A] PSU Exhaust Fan (MP C4504/5504/6004) Power supply box (page 704) Left cover (page 496)
Page 726: Controller Box Cooling Fan
4. Replacement and Adjustment PSU exhaust fan [A] Controller Box Cooling Fan Controller box cover (page 685) Controller box cooling fan [A]...
Page 727: Image Adjustment
Image Adjustment Image Adjustment Auto Color Calibration For the best image quality, this is done during installation, and should be done periodically by the customer. It is accessed with the user tools as follows. User Tools -> Machine Features -> Maintenance -> Auto Color Calibration •...
Page 728: Scanning
4. Replacement and Adjustment Issues possibly solved by the printer ACC • When the printed image looks strongly red, blue, or yellow because the density of the cyan, magenta, and yellow are not balanced. • When the printed image looks too dark or light. Issues cannot be solved by the printer ACC The tone differences from other types of machine or machines of other manufactures cannot be solved by the printer ACC.
Page 729: Scanner Sub-Scan Magnification
Image Adjustment Scanner sub-scan magnification A: Sub-scan magnification 1. Put the test chart on the exposure glass. Then make a copy from one of the feed stations. 2. Check the magnification ratio. Adjust with SP4-008 if necessary. Standard: ±1.0%. Scanner leading edge and side-to-side registration A: Leading Edge Registration 1.
Page 730: Ardf
4. Replacement and Adjustment Leading edge registration (Home Position Adj SP4-803-001 Value) Side-to-Side Registration (Main Scan Reg) SP4-011-001 ARDF ARDF side-to-side, leading edge registration and trailing edge A: Leading edge registration Use A3/DLT paper to make a temporary test chart as shown above. 1.
Page 731: Ardf Sub-Scan Magnification
Image Adjustment ARDF sub-scan magnification 1. Put the temporary test chart on the ARDF. Then make a copy from one of the feed stations. 2. Check the magnification ratio. Adjust with SP6-017-001 if necessary. • Standard: ±5.0% • Reduction mode: ±1.0% •...
Page 732: Adjustment Standard
4. Replacement and Adjustment Adjustment Standard • Leading edge (sub-scan direction): 5.2 ± 2 mm • Side to side (main-scan direction): 2 ± 1 mm Paper Registration Standard The registration in both main- and sub-scan directions can change within the following tolerance. •...
Page 733: Adjusting The Tone Of The Printed Image
Image Adjustment 1. Enter SP2-109-003. 2. Print out the test pattern (14: Trimmed area) with SP2-109-003. 3. Check the erase margin A and B. Adjust them with SP2-103-001 to -015 if necessary. • Leading edge: 0.0 to 9.0 mm (default: 4.2 mm) •...
Page 734: Adjustment By Changing The Printer Driver Setting
4. Replacement and Adjustment Adjustment Method Outline Basically, we recommend the default setting. Doing this Adjustment by Printer Gamma changes the tone of all images printed by the machine’s Correction (page 736) printer function. Adjustment by Changing the Printer Driver Setting Using the printer driver, you can change the color balance for each print job as follows.
Page 735 Image Adjustment PCL6 Universal driver / PS Universal driver 1. Click [Detailed Setting] tab -> [Print Quality:Advanced]. 2. Click [Details...] in "Color Balance". 3. "Color Balance Details" window appears. ( page 729 "Color Balance Details Window") Mac PS driver 1. On the print dialog box, open the context menu (right click menu), then select [Color Balance Details].
Page 736 4. Replacement and Adjustment 2. "Color Balance Details" window appears. ( page 729 "Color Balance Details Window")
Page 737: Color Balance Details Window
Image Adjustment Color Balance Details Window PCL driver PS driver...
Page 738: Adjusting The Tone In The "Color Balance Details" Window
4. Replacement and Adjustment Mac PS driver Adjusting the Tone in the "Color Balance Details" Window Brightness • Decreasing the brightness makes the printed image darker and increasing it makes the printed image fainter. • Decrease the value to make the printed image darker and increase it to make the printed image fainter.
Page 739 Image Adjustment • Increase the value to make the printed image clearer and decrease it to prevent overexposure of bright areas and underexposure of dark areas. • If you increase the value too much, overexposure of bright areas and underexposure of dark areas may occur.
Page 740: Adjustment Examples
4. Replacement and Adjustment CMYK Adjustment (Adjust Each Color) When using the PS driver, adjust the tone (color gamut) by this method. • Increasing and decreasing the value in "Black" corresponds with "K". • Increasing and decreasing the value in "Cyan" corresponds with "C". •...
Page 741 Image Adjustment If the printed image is faint: Decrease the brightness by 20. If the printed image is too bluish: Increase "Red" or "Magenta" by 20. If the printed image is too reddish: Increase "Blue" or "Cyan" by 20.
Page 742: Adjustment By Changing The Machine's Profile Setting
4. Replacement and Adjustment If the printed image is unclear: Increase the contrast by 15. Adjustment by Changing the Machine’s Profile Setting You can change the printer’s profile setting by specifying a bit switch in SP mode. • By changing the profile setting, you can change the tone of all images printed by the machine’s printer function.
Page 743: Patterns And Tendency Of The Tone For Each Profile
Image Adjustment Change the values of bit switches with the following SP numbers. Desired tone (color gamut) SP to change Value to select 00000001 2009 Spring model or those before it [01H] 00010000 2009 Autumn to 2011 Spring SP1-001-002 model [10H] RTB 47 New data...
Page 744: Printer Gamma Correction
4. Replacement and Adjustment • Redness is enhanced to prevent it from appearing like vermilion. • Green and blue-green appear darker. • Uses the pure cyan toner on graphics to prevent muddiness. • Pink in the printed image appears darker. Color C Standard profile for MP C3002/C3502/C4502/C5502 up to the present model.
Page 745 Image Adjustment 001 Resolution Setting [0 to 9 / 0 / 1/step] 0: 1200x1200 Photo (2bit/4col) 1: 1200x1200 Photo (1bit/4col) 2: 600x600 Photo (4bit/4col) 3: 600x600 Photo (2bit/4col) 4: 600x600 Photo (1bit/4col) 5: 1200x1200 Text (2bit/4col) 6: 1200x1200 Text (1bit/4col) 7: 600x600 Text (4bit/4col) 8: 600x600 Text (2bit/4col) 9: 600x600 Text (1bit/4col)
Page 746 4. Replacement and Adjustment 001 Black: Highlight [0 to 30 / 00 / 1/step ] 002 Black: Shadow 003 Black: Middle 004 Black: IDmax 021 Cyan: Highlight 022 Cyan: Shadow 023 Cyan: Middle 024 Cyan: IDmax 041 Magenta: Highlight 042 Magenta: Shadow 043 Magenta: Middle 044 Magenta: IDmax 061 Yellow: Highlight...
Page 747 Image Adjustment Gamma Correction Sheet Range where each value affects Execute the SP1105-001: Save Tone Control Value. • If you exit the SP mode without saving the values, any changes made in the printer SP1104: Gamma Adjustment will be lost. •...
Page 748: Color Registration
4. Replacement and Adjustment Turn the machine’s power off and then back on. The changed gamma correction setting is applied. Check the output image and repeat steps 1 - 4 until the desired image is obtained. Color Registration Adjust color registration with the following procedure when color registration errors occurred. Check the occurrence of color registration errors Prepare some A3 sheets.
Page 749 Image Adjustment 2. Pattern 2 This is a case in which there is a shift in the sub-scan direction at the trailing edge of the paper. The following diagram shows "C", "M" or "Y" lines farther away from the leading edge than "K" lines. 3.
Page 750 4. Replacement and Adjustment followed by the center and then the left. For "C" or "Y", the order will be reversed. This is because the writing direction of the laser beam for "K" and "M" is different from "C" and "Y". Case "M"...
Page 751 Image Adjustment Result of Check Blank image, abnormal image, low image density 1. Image Processing failure Causes 2. Pattern density low 3. BCU(IPU) failure SP2-194-010, 011, 012 shows 1.Replace PCU, Intermediate Transfer Belt, Power "2" or "3" pack Solution 2. Execute process control, supply toner 3.
Page 752 4. Replacement and Adjustment Result of Check Image density low Causes Pattern density low Execute the process control Solution Supply toner Pattern Leading edge registration for "M", "C", and/or "Y" Result of Check Any of shifts over ±1.4mm from that of "K". SP2-194-010 or 011 or 012 shows 1.
Page 753 Image Adjustment Leading edge registration of "M", "C", and/or "Y" Result of Check shifts over ±1.4mm from that of "K". 1. Normal 2. Image Transfer Belt failure Causes 3. Drive Section failure 4. BCU(IPU)failure 1. Execute SP2-111-003 (Forced Line Position Adj.: Mode c) 2.
Page 754 4. Replacement and Adjustment Skew of "M", "C" and/or "Y" shifts over ±0.75mm Result of Check against that of "K" 1. PCU installation failure Causes 2. Laser Unit failure 3. BCU(IPU) failure 1. Reset/Replace PCU Solution 2. Replace Laser Unit 3.
Page 755 Image Adjustment 4. Turn the power ON, and then execute the following SPs to set the skew correction mechanism to the origin. SP2-220-001 (Skew Origin Set M: Skew Motor) SP2-220-002 (Skew Origin Set C: Skew Motor) SP2-220-003 (Skew Origin Set Y: Skew Motor) 5.
Page 756 4. Replacement and Adjustment Although main scan magnification is OK, the color Result of Check registration in the center of the image is shifted 1. Significant movement of Image Transfer Belt (Center) Causes 2. ID Sensor (Center) failure Color registration 3.
Page 757 Image Adjustment The leading edge registration of "M", "C" and/or Result of Check "Y" is not correct. 1. Image Transfer Belt failure 2. Drive Section failure Causes 3. ID Sensor failure 4. BCU(IPU) failure Color registration 5. Normal errors found 1.
Page 758 4. Replacement and Adjustment...
Page 759: Service Program Mode
5. System Maintenance Service Program Mode • Make sure that the data-in LED ( ) is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the copier to process the data.
Page 760: Exiting Sp Mode
5. System Maintenance Enter the key code for SP mode. For details of the key code to enter the SP mode, ask your supervisor. Exiting SP Mode Press "Exit" on the LCD twice to return to the copy window. Types of SP Modes •...
Page 761: Sp Mode Button Summary
Service Program Mode SP Mode Button Summary Here is a short summary of the touch-panel buttons. Opens all SP groups and sublevels. Closes all open groups and sublevels and restores the initial SP mode display.
Page 762: Switching Between Sp Mode And Copy Mode For Test Printing
5. System Maintenance Opens the copy window (copy mode) so you can make test copies. Press SP Mode (highlighted) in the copy window to return to the SP mode screen, Enter the SP code directly with the number keys if you know the SP number. Then press [#]. The required SP Mode number will be highlighted when pressing [#].
Page 763: Service Mode Lock/Unlock
Service Program Mode • Refer to the Service Tables for the range of allowed settings. 5. Do this procedure to enter a setting: • Press to toggle between plus and minus and use the keypad to enter the appropriate number. The number you enter writes over the previous setting. •...
Page 764: Remarks
5. System Maintenance 3. After machine servicing is completed: • Change SP5-169 from "1" to "0". • Turn OFF then ON the machine power. Tell the administrator that you have completed servicing the machine. • The Administrator will then set the "Service Mode Lock" to ON. Remarks The maximum number of characters which can show on the control panel screen is limited to 30 characters.
Page 765 Service Program Mode • If "Alphanumeric" is written to the right of the bracket as shown above, the setting of the SP mode shows on the screen using alphanumeric characters instead of only numbers. However, the settings in the bracket in the SP mode table are explained by using only the numbers. The following symbols are used in the SP mode tables.
Page 766: Sp Tables
5. System Maintenance SP Tables See "Appendices" for the following information: • Engine SP1000 • Engine SP2000 • Engine SP3000 • Engine SP4000 • Engine SP5000 • Engine SP6000 • Engine SP7000 • Controller SP5000 • Controller SP7000 • Controller SP8000 •...
Page 767: Firmware Update (Sd Card)
Firmware Update (SD Card) Firmware Update (SD Card) Overview In order to update the firmware of this machine, it is necessary to download the latest version of firmware on an SD card. Insert the SD card into SD card slot 2 beside the rear left of the controller box. Types of firmware update files, supported update methods: SD Card ARFU...
Page 768 5. System Maintenance Firmware type Firmware location Message display METC2(a/b/c/d/ RPCS Controller Board e)_prt_RPCS Controller Board Controller Board Controller Board METC2(a/b/c/d/e)_prt_PDF PictBridge Controller Board Controller Board MediaPrint: JPEG Controller Board METC2(a/b/c/d/e)_printer MeidaPrint: TIFF Controller Board METC2(a/b/c/d/e)_printer FONT Controller Board METC2(a/b/c/d/e)_prt_font FONT1 Controller Board GW9a_pcl_fntM...
Page 769: Procedure
Firmware Update (SD Card) Firmware type Firmware location Message display Smart Operation Panel – CPU CSPF M2a_cspf board What is Included in the Firmware Package Modules included in the firmware package are indicated by ticks ( ). Firmware not included in the package require updating by SD cards, etc. Included Firmware aics...
Page 770: Preparation
5. System Maintenance • Since the card is manufactured to high precision, do not store it in a hot or humid location, or in direct sunlight. • Do not bend the card, scratch it, or give it a strong shock. •...
Page 771 Firmware Update (SD Card) MP C3004/C3504: Insert the SD card into SD card slot 1 [A: Lower Slot]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 772 5. System Maintenance • Check whether the card is properly in the SD card slot. When a SD card is inserted, a click is heard, and it is locked. • To remove the card, release by pressing once. Turn ON the main power. Wait until the update screen starts (about 45 seconds).
Page 773 Firmware Update (SD Card) On the above screen, two programs, i.e., engine firmware and printer application are displayed. (The screen may change depending on the firmware or application). The display contents are as follows: Display Contents ROM: Display installed module number / version information. NEW: Display module number / version information in the card.
Page 774 5. System Maintenance During firmware update, a "firmware update/ verification progress screen" is displayed. When firmware update is complete, a "firmware update end screen" is displayed. • In the middle row, the name of the module currently being updated is displayed. (in this case, the printer module is being updated) •...
Page 775: Error Screens During Updating
Firmware Update (SD Card) • The PS3 firmware program is included in the preinstalled PDF firmware. In the default state, although the PS3 firmware program is hidden in the disabled state, the function is enabled by installing the PS3 card. (The program installed in the PS3 card is a dongle (key) for enabling the PS3 function).
Page 776 5. System Maintenance Code Contents Solutions SD card access error • Re-insert the SD card. • Switch the main power supply off and on to try again. • Replace the SD card used for the update. • Replace the controller board if the above solutions do not solve the problem.
Page 777 Firmware Update (SD Card) Code Contents Solutions Module error. • Install the program to be updated in advance. The program to be downloaded does not exist on the main unit. • There is a possibility that the SD card containing the program to be updated has The download destination not been mounted.
Page 778 5. System Maintenance Code Contents Solutions The data to be overwritten cannot • Switch the main power supply off and on to be accessed when controller- try again. related programs are • Install the correct ROM update data in the downloaded.
Page 779 Firmware Update (SD Card) Code Contents Solutions Reception fails due to the power • Reset the reservation date/time for the off at the reserved date/time of remote update. the package firmware update from the network. Reception fails due to the status •...
Page 780 5. System Maintenance • The PDF firmware installed as standard contains the program required to print PS3 data by default. However, this PS3 program is normally disabled. • The PS3 firmware is a dongle (key) which enables PS3 data printing functions. When the PS3 firmware is installed, the PS3 program in the PDF firmware is enabled.
Page 781: Firmware Update (Remote Firmware Update)
Firmware Update (Remote Firmware Update) Firmware Update (Remote Firmware Update) In this machine, software can be updated by remote control using @Remote. Types of firmware update files, supported update methods: ARFU Individual firmware Available Available Package firmware Available Available Available Available RFU Performable Condition RFU is performable for a device which meets the following conditions.
Page 782: Firmware Update (Smart Firmware Update)
5. System Maintenance Firmware Update (Smart Firmware Update) • A HDD unit must be installed on the machine to enable the SFU or the package firmware update via SD card. Overview Each firmware module (such as System/Copy, Engine, etc.) used to be updated individually. However, an all-inclusive firmware package (package_ALL) is now available.
Page 783: Immediate Update
Firmware Update (Smart Firmware Update) Types of firmware update files, supported update methods: SD Card ARFU Individual firmware Available Available Package firmware Available Available Available Available Immediate Update Enter the [Firmware Update] menu in the SP mode and update the package firmware. •...
Page 784 5. System Maintenance Touch [Execute Update]. Touch [YES]. The following will be displayed. • If the error code E66, which indicates that the download of the firmware has failed, is displayed, go back to step 1.
Page 785 Firmware Update (Smart Firmware Update) • Update will be started automatically after the download is finished. • When the machine is in the update mode, the automatic update is suspended if a print job is started. After the print job is finished, touch [YES] on the display shown below to restart updating.
Page 786: Update At The Next Visit (Reserve)
5. System Maintenance • The figures at the lower right of the display indicate "Number of updated items/ All items to be updated". Update at the Next Visit (Reserve) It is possible to set the machine to download the package firmware which is necessary for SFU in advance, and then perform the actual installation at the next service visit.
Page 787 Firmware Update (Smart Firmware Update) Touch [Reserve]. Touch [Reservation setting]. Enter the dates and times of the next visit and the start of receiving data. • "Next time to visit this customer": The package firmware will be automatically downloaded by this time/date.
Page 788: How To Check If The Firmware Downloaded With Reserve
5. System Maintenance Successful Download In the two diagrams below, the firmware is set to be downloaded by the day before the next scheduled visit. In the first diagram, the download is successful on the first try. In the second diagram, the download fails three times and is successful on the fourth try.
Page 789 Firmware Update (Smart Firmware Update) Touch [Firmware Update]. Touch [Reserve]. Touch [Reserve and received package information]. Check the information displayed. When the package firmware was downloaded successfully, the details of the download result are displayed as the following picture shows.
Page 790: How To Install Firmware Downloaded With Reserve
5. System Maintenance • This information will only be displayed if the reserved firmware has already been downloaded. If not, all the data items are indicated with "-". How to Install Firmware Downloaded with Reserve Enter the SP mode. Touch [Firmware Update].
Page 791 Firmware Update (Smart Firmware Update) Touch [Update]. Touch [Execute Update]. Check the version of the received package firmware, and then touch [YES]. • Update is started.
Page 792 5. System Maintenance • If the version of the reserved package in the HDD is older than the latest version, the messages shown in the following picture are displayed. • If you wish to download the latest version, touch [Execute] beside the message "Download and update the latest package."...
Page 793: Update Via Sd Card
Firmware Update (Smart Firmware Update) • The figures at the lower right of the display indicate "Number of updated items/ All items to be updated". Update via SD card Update with an SD card, which is the conventional method, is available if you write the package firmware to the SD card.
Page 794 5. System Maintenance Copy the package firmware (xxxxxxxx.pkg) to this folder. • If you copy the package firmware into the conventional "romdata" folder, the update will not work. • Only one version of the package firmware should be copied into the folder. If you copy multiple versions of package firmware to the SD card, the machine will select only one version of the firmware randomly.
Page 795 Firmware Update (Smart Firmware Update) Update is started automatically after the package firmware download to the HDD has been completed. When update is completed, "Update done" is displayed. • The figures at the lower right of the display indicate "Number of updated items/ All items to be updated".
Page 796: Firmware Update (Auto Remote Firmware Update)
5. System Maintenance Firmware Update (Auto Remote Firmware Update) • Auto remote firmware update (ARFU) requires connection to an external network. Be sure to get permission from the customer before setting. • Internet connection is needed. Overview By Auto Remote Firmware Update (ARFU), the firmware is updated by checking the global server every 76 hours and downloading the latest package if it is newer than the one installed on the machine.
Page 797: Downloading And Updating Process
Firmware Update (Auto Remote Firmware Update) Included Firmware Application Site BluetoothService CheetahSystem CSPF Data Erase Onb EcoInfoWidget Engine External Auth FaxInfoWidget GWFCU3.8-9(WW) Downloading and Updating Process...
Page 798: Downloads The Latest Package
5. System Maintenance Downloads the latest package The machine checks the server for the latest package version. If the version of the package on the global server is later than that of the package installed on the machine, or if the machine has not downloaded the firmware package, the machine downloads the latest package in the background even when the customer is using the machine.
Page 799 Firmware Update (Auto Remote Firmware Update) If the machine is in use when the judgement process runs, the process is retried. Retry is done up to three times every hour (can be changed with SP) and if the machine is in use for all three retries, the machine will retry the update after 76 hours Situations judged as machine in use Situations judged as machine in use...
Page 800: Update Process
5. System Maintenance Situations judged as machine in use While scanning (copy, scanner, fax) Retrieving image data via network While initial setting (User Tools settings) or SP is being set While fax is transferring data During on hook / on handset During the PC-FAX process (from PC to machine data transfer to the end of the job) While shifting to/from the energy server mode When not being able to run firmware update due to the modules that are running...
Page 801 Firmware Update (Auto Remote Firmware Update) The popup will have "Cancel" and "OK" buttons and the update process will start either when the "OK" button is selected or 30 seconds has passed. When the "Cancel" button is selected, the machine will run the "Retry update" process. When the device update and three retries in recovery mode both fail, it is determined as a device defect and will display an SC for the defective device.
Page 802 5. System Maintenance But this is not possible while updating the operation panel itself. On the other hand, the update for the operation panel will run at the final stage of the update. Thus canceling the update at that stage has no real effect.
Page 803: Related Sp
Firmware Update (Auto Remote Firmware Update) Related SP Selection SP Number Overview Def. 0: OFF SP5-886-111 Sets auto update ON/OFF by ARFU. 1: ON 0: OFF Will not run the update when update prohibited time setting is ON SP5-886-112 and the current time is in the range of the time set. 1: ON •...
Page 804 5. System Maintenance Selection SP Number Overview Def. Display History of date and time when update has started. only SP7-520-011 The five most recent are recorded, the lowest number being most to 015 recent. If the last update failed, this is not recorded. Display History of date and time when update has finished.
Page 805 Firmware Update (Auto Remote Firmware Update) Result Description Cannot download or update as the HDD cannot be HDD error used. Cannot download or update as the version information Version information obtain error cannot be obtained. Cannot download or update as the update download failed.
Page 806 5. System Maintenance Result Description Cannot start to update as the machine is offline for Offline failed other reasons. Update successful Update was started and successfully completed. Update failed Update was started but failed. Update cancelled by user after Update was cancelled after the process initiated update initiated because a user selected "Cancel"...
Page 807: Updating Javavm
Updating JavaVM Updating JavaVM Creating an SD Card for Updating Download the update modules from Firmware Download Center. As one of the model modules, "Java VM v11 UpdateTool" is available for download. (The version differs depending on the model.) Unzip the downloaded file. Copy the whole "sdk" folder to the root of the SD card directly below.
Page 808: List Of Error Messages
5. System Maintenance After completing the update and starting the Java VM, "Update SDK / J done SUCCESS" appear in the banner message of the touch panel display. After turning off the power, remove the SD card from the slot. When you fail to update, "Update SDK/J done FAIL"...
Page 809 Updating JavaVM Error Message Cause Remedy paseCopy() - error : The file of Inadequacy SD card for Inadequacy SD card for the copy origin is not found. updating updating Copy Error! (Files in the updating tool are (Files in the updating tool are missing) missing) [file name: XX] error,No space...
Page 810: Nvram Data Upload/Download
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise, the latest settings may not be collected when the SMC is printed. Turn OFF the main power. Remove the SD card slot covers [A] [B]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 811: Downloading An Sd Card To Nvram
NVRAM Data Upload/Download Insert the SD card in Service Slot [A: Lower Slot]. MP C4504/C5504/C6004: MP C3004/C3504: Turn ON the main power. Execute SP5-824-001 (NVRAM Data Upload) and then press the "Execute" key. The following files are coped to an NVRAM folder on the SD card when the upload procedure is finished.
Page 812 5. System Maintenance • The NVRAM data download may fail if the SD card with the NVRAM data is damaged, or if the connection between the controller and BCU is defective. • Do the download procedure again if the download fails. •...
Page 813: Address Book Upload/Download
• LDAP Authentication • Key Display Download Prepare a formatted SD card. Make sure that the write-protection on the SD card is off. Turn OFF the main power. Remove the SD card slot covers [A] [B]. MP C4504/C5504/C6004: MP C3004/C3504:...
Page 814 5. System Maintenance Insert the SD card in Service Slot [A: Lower Slot]. MP C4504/C5504/C6004: MP C3004/C3504: Enter the SP mode. Do SP5-846-051 (Backup All Addr Book). Exit the SP mode, and then turn OFF the main power switch. Remove the SD card form the SD card slot 2 (lower).
Page 815: Upload
Address Book Upload/Download • Carefully handle the SD card, which contains user information. Do not take it back to your location. Upload Turn OFF the main power. Remove the SD slot cover at the left rear side of the machine. Install the SD card, which has already been uploaded, into the SD card slot 2 (lower).
Page 816: Capturing The Device Logs
5. System Maintenance Capturing the Device Logs Overview With this feature, you can save device logs that are stored in the machine (HDD or operation panel) on an SD card. It allows the Customer Engineer to save and retrieve error information for analysis. The Capturing Log feature saves device logs for the following four.
Page 817 Capturing the Device Logs Type Storage Timing Destination (maximum storage capacity) FCU device log • When a specified amount of HDD or SD card connected to the FCU device log is stored in the service slot FCU. If fax application is unavailable (e.g.
Page 818: Security Of The Operation Log
5. System Maintenance Security of the Operation Log The following operation logs related to security are not saved. • User ID • Password • IP address • Telephone number • Encryption key • Transition to SP mode Retrieving the Device Logs via Operation Panel •...
Page 819 Capturing the Device Logs Specify the date that the problem occurred in SP5-858-101 (Start Date) by setting it to the year-month-day calendar format. • For example, if a problem occurred on February 1, 2015, the date should be set to "20150201", as shown above.
Page 820 5. System Maintenance After executing the SP for copying the information and/or logs, a confirmation screen will appear. To proceed with obtaining the information and/or logs, tap "Execute" • The approximate time it takes to transfer the debug log is as follows. Transfer time may be affected by the type or format of the SD card.
Page 821: Retrieving The Device Logs Via Web Image Monitor
Capturing the Device Logs Wait for the information and/or logs to be copied to the SD card. After a message stating that the process has completed appears on the operation panel, confirm that the LED light next to the SD card slot is not flashing and then remove the SD card.
Page 822 5. System Maintenance Specify the date that the problem occurred and the number of days to download the logs. If the fax destinations need to be included in the fax information, set "On" as "Obtain Fax Destination(s) Information". Then click "Download". •...
Page 823 Capturing the Device Logs After a while, the open-or-save dialog will appear. Specify where to download and save the file. • The debug logs are saved with the following file names. These names are the same as the files downloaded with SD card. The device logs are saved with the following file names.
Page 824 5. System Maintenance • /LogTrace/[the model number]/gps/PrintSettingList/ PrintSettingList_RPGL_[yyyymmdd_hhmmss].txt Print settings list • /LogTrace/[the model number]/gps/PrintSettingList/ PrintSettingList_RTIFF_[yyyymmdd_hhmmss].csv /LogTrace/[the model number]/gps/ErrorLog/ Error log [yyyymmdd_hhmmss].csv Fax information /LogTrace/[the model number]/faxreport/[yyyymmdd_hhmmss].csv FCU debug log /LogTrace/[Machine Serial]/fculog/[yyyymmdd_hhmmss].gz...
Page 825: Smc List Card Save Function
SMC List Card Save Function SMC List Card Save Function Overview SMC List Card Save The SMC List Card Save (SP Text Mode) function is used to save the SMC list as CSV files to the SD-card inserted into the operation panel SD-card slot. •...
Page 826 5. System Maintenance Detail No. SMC Categories to Save 001 All (Data List) 002 SP (Mode Data List) 003 User Program 004 Logging Data 005 Diagnostic Report 006 Non-Default 007 NIB Summary 008 Capture Log 021 Copier User Program 022 Scanner SP 023 Scanner User Program 024 SDK/J Summary 025 SDK/J Application Info...
Page 827: File Names Of The Saved Smc Lists
SMC List Card Save Function Press [EXECUTE] again to start. Press [CANCEL] to cancel the saving. "It is executing it" is shown on the screen while executing. Wait for 2 to 3 minutes until "Completed" is shown. • The SMC list saving may take from 2 to 3 minutes to complete. •...
Page 828: Error Messages
5. System Maintenance Machine serial number (fixed for each machine) SP number saved in this file. First four digits (5992) in this part are fixed. The other one or two digits are the detail SP number(s). In this case, it is one digit. Therefore, this file is of SP5-992-001 (All data list). See the upper SP table for the correspondence between SP detail numbers and the contents.
Page 829: Up/Sp Data Import/Export
UP/SP Data Import/Export UP/SP Data Import/Export UP Data Import/Export Data that can be imported and exported • Copier / Document Server Features • Printer Features • Scanner Features • Facsimile Features • Browser Features • Extended Feature Settings • Program (Document Server) •...
Page 830: Exporting Device Information
5. System Maintenance • Counters • EFI printer unit settings • Settings that can only be specified via Web Image Monitor or Web Service (for example, Bonjour, SSDP setting) Exporting Device Information This can be exported / imported by an administrator with all privileges. When exporting SP device information from the control panel, the data is saved on an SD card.
Page 831: Importing Device Information
UP/SP Data Import/Export Set the export conditions. • Specify whether to [Include] or [Exclude] the "Device Unique Information". "Device Unique Information" includes the IP address, host name, fax number, etc. • Specify an encryption key. Press [Run Export]. Press [OK]. Press [Exit].
Page 832: Sp Data Import/Export
5. System Maintenance Configure the import conditions. • Press [Select] of the "Device Setting Info. File" to select the file(s) to import. • When inserting a file into a home screen, press [Select] for the Image for Home screen and select the file.
Page 833 UP/SP Data Import/Export Exporting Device Information When exporting SP device information from the control panel, the data is saved on an SD card. Insert an SD card into the media slot on the side of the control panel. Enter SP mode. Press SP5-749-001 (Import/Export: Export) Select "Target"...
Page 834 5. System Maintenance Item Specification Note Secret Secret information is Secret information exported if you #1. Data that cannot be exported without being encrypted. select "Secret" (Exported data is encrypted.) setting. Example: Password / Encryption key / PIN code #2. Confidential information for the customer Example: User name / User ID / Department code / Mail address / Phone number #3.
Page 835: Possible Solutions For Import/Export Problems
UP/SP Data Import/Export Select an encryption setting. Unique If you want to apply the unique information to the Refer to the above target machine, select the "Unique" key. information. Encryption If an encrypted file is selected as the import file, this setting is required.
Page 836 5. System Maintenance Result Code Cause Solutions 2 (INVALID REQUEST) A file import was Import files exported from the same model attempted between with the same device configurations. different models or machines with different device configurations. 4 (INVALID OUTPUT Failed to write the device Check whether the destination device is DIR) information to the...
Page 837 UP/SP Data Import/Export Result Code Cause Solutions 20 (PART FAILED) Failed to import some The reason for the failure is logged in settings. "NgCode". Check the code. Reason for the Error (Ng-Name) 2. INVALID VALUE The specified value exceeds the allowable range.
Page 838: Card Save Function
5. System Maintenance Card Save Function Overview Card Save: • The Card Save function is used to save print jobs received by the printer on an SD card with no print output. Card Save mode is toggled using printer Bit Switch #1 bit number 4. Card Save will remain enabled until the SD card becomes full, or until all file names have been used.
Page 839 Card Save Function Select SP-1001 "Bit Switch". Select "Bit Switch 1 Settings" and use the numeric keypad to turn bit 4 ON and then press the "#" to register the change. The result should look like: 00010000. By doing this, Card Save option will appear in the "List/Test Print"...
Page 840 5. System Maintenance Card Save (Add) and Card Save (New) should be displayed on the screen. Select Card Save (Add) or Card Save (New). Press "OK" and then return to Home screen. Press the "Printer (Classic)" icon.
Page 841 Card Save Function "Hex Dump Mode" is be displayed in the top left of the display panel. Send a job to the printer. The Communicating light should start blinking. As soon as the printer receives the data, it will be stored on the SD card automatically with no print output.
Page 842 5. System Maintenance • Card not found: Card cannot be detected in the slot. • No memory: Insufficient working memory to process the job. • Write error: Failed to write to the card. • Other error: An unknown error occurred. If an error occurs, pressing "OK"...
Page 843: Self-Diagnostic Mode
6. Troubleshooting Self-Diagnostic Mode SC automatic reboot When an ordinary SC (pattern D) is generated, automatically reboot is performed. Automatic reboot or reboot by user operation can be set by SP5-875-001 (SC automatic reboot setting out) (default value: 0 "Automatic reboot"). When a type D occurs, automatic reboot is done or the machine display asks the customer if it can reboot.
Page 844 6. Troubleshooting • Time to automatic reboot Reboot is performed 30 seconds after an engine reboot is possible, after the end of post- processing during printing, etc. At that time, a reboot is performed even if the MFP is operating. The engine does not start process control when a reboot is possible.
Page 845 Self-Diagnostic Mode...
Page 846: Controller Self-Diagnosis Outline
6. Troubleshooting • For the SC list of automatic reboot, refer to page 845 "List of Automatic Reboot Target SC". Controller self-diagnosis outline Controller self-diagnosis includes 3 types, i.e., "ordinary self-diagnosis", "detailed self-diagnosis", and "SC detection". "Ordinary self-diagnosis" is diagnosis performed for every power ON, and "detailed self-diagnosis"...
Page 847: Controller Self-Diagnosis Flowchart
Self-Diagnostic Mode Controller self-diagnosis flowchart...
Page 848 6. Troubleshooting...
Page 849 Self-Diagnostic Mode...
Page 850: Hdd-Related Message
6. Troubleshooting HDD-related message When an error occurs to the HDD, the HDD abnormality message appears on the operation panel and the screen for formatting is displayed. Also when replacing the HDD, a message "Hard Disk is replaced." appears on the operation panel and the screen for formatting is displayed. Refer to the table shown below for the conditions of the message display.
Page 851 Self-Diagnostic Mode Display Normal/ Message Error Condition/ Major Cause/ Solution Type Abnormal Management file on the HDD can not be read. Or the file system can not be pop-up mounted. Hard Disk will be formatted due abnormal formatting to problem with Hard Disk. HDD defective button Replace the HDD.
Page 852: Service Call Conditions
6. Troubleshooting Service Call Conditions Summary The ‘SC Table’ section shows the SC codes for controller errors and other errors. The latter are put into four types. The type is determined by their reset procedures. The table shows the classification of the SC codes.
Page 853: Sc Logging
Service Call Conditions SP descriptions • SP5-875-001 (SC automatic reboot: Reboot Setting) Enables or disables the automatic reboot function when an SC error occurs. 0: The machine reboots automatically when the machine issues an SC error and logs the SC error code.
Page 854 6. Troubleshooting SC code Name 151-00 Black Level Error: Side 2 152-00 White Level Error: Side 2 154-00 Scanner Communication Error: Side 2 161-02 IPU error (Lsync Error: Side 2) 161-20 IPU error (DRAM initialization failure) 202-00 Polygon Motor: ON Timeout Error 203-00 Polygon Motor: OFF Timeout Error 204-00...
Page 855 Service Call Conditions SC code Name 272-04 LD driver communication error: Ye 272-10 LD driver communication error: Other 312-01 Charge Roller HVP_CB Output Error (K) 312-02 Charge Roller HVP_CB Output Error (C) 312-03 Charge Roller HVP_CB Output Error (M) 312-04 Charge Roller HVP_CB Output Error (Y) 324-01 Development motor: Bk: Lock...
Page 856 6. Troubleshooting SC code Name 535-00 Paper Exit Cooling Fan Lock 540-00 Fusing Motor: Lock 542-05 Thermopile (Center) does not reload (Low Power) 542-06 Thermopile (Center) does not reload (Low Power) 545-05 Fusing Central Lamp Continuously Heat (Low Power) 547-01 Zero cross error (relay-contact soldering) 547-02 Zero cross error (relay contact error)
Page 857 Service Call Conditions SC code Name 622-01 Paper bank 1 communication error for Paper Feed Unit PB3150 (D694) 622-11 Paper bank 1 communication error for Paper Feed Unit PB3160 (D693) 622-31 Paper bank 1 communication error for LCIT PB3170/PB3230 (D695) 623-00 Paper bank 2 communication error for LCIT RT3030 (D696) 663-01...
Page 858 6. Troubleshooting SC code Name 669-15 EEPROM Data write: Communication timeout error 669-16 EEPROM Data write: Operation stopped error 669-17 EEPROM Data write: Buffer full 669-18 EEPROM Data write: No error code 669-19 EEPROM Data read: ID error 669-20 EEPROM Data read: Channel error 669-21 EEPROM Data read: Device error 669-22...
Page 859 Service Call Conditions SC code Name 681-14 Toner bottle: IDChip Communication error: Device Error :Y 681-16 Toner bottle: IDChip Communication error: Communication error (interrupted) :K 681-17 Toner bottle: IDChip Communication error: Communication error (interrupted) :M 681-18 Toner bottle: IDChip Communication error: Communication error (interrupted) :C 681-19 Toner bottle: IDChip Communication error: Communication error (interrupted) :Y 681-21...
Page 860 6. Troubleshooting SC code Name 682-06 TD sensor communication error: Channel error :K 682-07 TD sensor communication error: Channel error :M 682-08 TD sensor communication error: Channel error :C 682-09 TD sensor communication error: Channel error :Y 682-11 TD sensor communication error: Device Error :K 682-12 TD sensor communication error: Device Error :M 682-13...
Page 861 Service Call Conditions SC code Name 682-37 TD sensor communication error: Verification error:M 682-38 TD sensor communication error: Verification error:C 682-39 TD sensor communication error: Verification error:Y 687-00 PER Not Received Error 700-01 SPDF: Base Plate Lift Motor Error 700-02 SPDF: Original Pick-up Error 700-04 SPDF: Paper Feed Motor Error...
Page 862: Controller Sc
6. Troubleshooting Controller SC Automatic reboot target SC is as follows. For details of Automatic reboot, refer to page 835 "SC automatic reboot". SC code Name 632-00 Counter device error 1 633-00 Counter device error 2 634-00 Counter device error 3 635-00 Counter device error 4 636-01...
Page 863 Service Call Conditions SC code Name 816-05 Preparation for transition to STR failed. 816-07 Sysarch (LPUX_GET_PORT_INFO) error 816-08 Sysarch (LPUX_ENGINE_TIMERCTRL) error 816-09 Sysarch (LPUX_RETURN_FACTOR_STR) error 816-10 to 12 Sysarch (LPUX_GET_PORT_INFO) error 816-13 open() error 816-14 Memory address error 816-15 to 18 open() error 816-19 Double open() error...
Page 864 6. Troubleshooting SC code Name 828-00 Self-diagnostics error: ROM 829-00 Self-diagnostics error: Optional Serial 833-00 Self-diagnostic error: Engine I/F ASIC 839-00 Self-diagnostic Error: Serial Flash 840-00 EEPROM access error 841-00 EEPROM read data error 850-00 Network I/F Error 862-00 Number of the defective sector reaches the maximum count 863-00 to 23 HDD data read failure 864-00 to 23...
Page 865: Sc Code Classification
Service Call Conditions SC Code Classification The table shows the classification of the SC codes: Class Section SC1xx Scanning SC2xx Exposure SC3xx Image Processing 1 SC4xx Image Processing 2 SC5xx Paper feed and Fusing SC6xx Communication SC7xx Peripherals SC8xx Overall System SC9xx Others...
Page 866: Service Call 101-195
6. Troubleshooting Service Call 101-195 SC100 (Engine: Scanning) SC No. Type Error Name/Error Condition/Major Cause/Solution SC101-01 LED Error (Scanning) The white level peak did not reach the prescribed threshold when the white guide plate was scanned. • Scanner Carriage defective •...
Page 867 Service Call 101-195 SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 868 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 869 Service Call 101-195 SC No. Type Error Name/Error Condition/Major Cause/Solution SC102-00 LED Illumination Adjustment Error The white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments. • LED defective • IDB (LED driver) defective •...
Page 870 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC120-00 Scanner Home Position Error 1 The scanner home position sensor does not go OFF. Details: Error detection timing • During homing (when the machine is turned ON or when it returns from energy save mode) •...
Page 871 Service Call 101-195 SC No. Type Error Name/Error Condition/Major Cause/Solution SC121-00 Scanner Home Position Error 2 The scanner home position sensor does not go ON. Details: Error detection timing • During homing • During an automatic adjustment • During a scan from the ADF/ARDF or exposure glass. •...
Page 872 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 873 Service Call 101-195 SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 874 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 875 Service Call 101-195 SC No. Type Error Name/Error Condition/Major Cause/Solution SC152-00 White Level Error: Side 2 • The shading data peak value read out from the CIS is not specified range from the target value. • CIS defective • White roller defective •...
Page 876 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 877 Service Call 101-195 SC No. Type Error Name/Error Condition/Major Cause/Solution SC161-20 IPU error (DRAM initialization failure) An error occurred during performed every time the machine is turned on, or returns to full operation from energy save mode. • IPU defective (Macaron/ DRAM device connection error) •...
Page 878: Service Call 202-285
6. Troubleshooting Service Call 202-285 SC200 (Engine: Image Writing) SC No. Type Error Name/Error Condition/Major Cause/Solution SC202-00 Polygon Motor: ON Timeout Error After the polygon motor turned on, or within the specified time (sec.) after the rpm’s changed, the motor did not enter READY status. •...
Page 879 Service Call 202-285 SC No. Type Error Name/Error Condition/Major Cause/Solution SC203-00 Polygon Motor: OFF Timeout Error The XSCRDY signal (polygon ready) never becomes inactive (H) within 3 sec. after the polygon motor went OFF. • The interface harness to the polygon motor driver damaged or not connected correctly.
Page 880 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC204-00 Polygon Motor: XSCRDY Signal Error During polygon motor rotation, the XSCRDY signal was inactive (H) for longer than one rotation of the polygon. • The interface harness to the polygon motor driver damaged or not connected correctly.
Page 881 Service Call 202-285 SC No. Type Error Name/Error Condition/Major Cause/Solution The leading edge LD0 synchronization detection signal of the corresponding color was not output within the specified time (sec.) while the polygon mirror motor was operating at normal speed. • The interface harness to the synchronization detection unit damaged or not connected correctly.
Page 882 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC231-01 FGATE OFF error: Bk SC231-02 FGATE OFF error: Cy SC231-03 FGATE OFF error: Ma SC231-04 FGATE OFF error: Ye • The FGATE signal did not turn OFF within the specified time (sec.) after the writing process of the corresponding color ended.
Page 883 Service Call 202-285 SC No. Type Error Name/Error Condition/Major Cause/Solution • If LD error terminal of LD driver of corresponding color is asserted after LD initialization. • If an error is detected during initialization of LD driver which detects Ith/Ieta of LD of corresponding color. •...
Page 884 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution In view of parity, 3 retries were performed • BCU defective • Harness defective • LDB defective 1. Turn the main power OFF/ON. 2. Reconnect the following connectors; • LDB-IPU harness •...
Page 885 Service Call 202-285 SC No. Type Error Name/Error Condition/Major Cause/Solution SC285-01 Skew Motor (in LD unit) Power Control Error The power supply from PSU is not supplied to the skew motors. • Software error • Imaging IOB defective • BCU defective 1.
Page 886: Service Call 312-396
6. Troubleshooting Service Call 312-396 SC300 (Engine: Charge, Development) SC No. Type Error Name/Error Condition/Major Cause/Solution SC312-01 Charge Roller HVP_CB Output Error (K) SC312-02 Charge Roller HVP_CB Output Error (C) SC312-03 Charge Roller HVP_CB Output Error (M) SC312-04 Charge Roller HVP_CB Output Error (Y) Charging AC is set to ON at the standard speed, and the FB voltage of the charging AC of each color is monitored for 200 ms at 20ms intervals (10 times) after 80ms of charge AC_ON, and below 0.3V is detected continuously for...
Page 887 Service Call 312-396 SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 888 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC324-01 SC324-01 Development motor: Bk: Lock RTB 43 Motor status is observed at 100ms intervals during motor ON, and the unlock status is detected at least 20 times • Motor defective •...
Page 889 Service Call 312-396 SC No. Type Error Name/Error Condition/Major Cause/Solution SC360-01 TD sensor adjustment error (K) SC360-02 TD sensor adjustment error (C) SC360-03 TD sensor adjustment error (M) SC360-04 TD sensor adjustment error (Y) 1. Mu count is higher than the threshold which detects no developer. 2.
Page 890 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC361-03 TD sensor output error: Upper Limit (M) SC361-04 TD sensor output error: Upper Limit (Y) TD sensor output: Vt (SP3-210-001 to 004) > output upper limit error threshold (SP3-211-002) continuously exceeded the upper limit occurrence threshold value (SP3-211-003).
Page 891 Service Call 312-396 SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 892 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC362-01 TD sensor output error: Lower limit (K) SC362-02 TD sensor output error: Lower limit (C) SC362-03 TD sensor output error: Lower limit (M) SC362-04 TD sensor output error: Lower limit (Y) TD sensor output: Vt (SP3-210-001 - 004) <...
Page 893 Service Call 312-396 SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1.
Page 894 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC370-02 TM (ID) sensor calibration error (C) SC370-03 TM (ID) sensor calibration error (R) Regular reflection optical output voltage of the Front or Center or Rear TM (ID) sensor: Vsg_reg cannot be adjusted to within target range. Upper limit (SP3-320-013: initial value 4.5V) Lower limit (SP3-320-014: initial value 3.5V) For details about cause and solution, refer to page 1056 "When SC370...
Page 895: Service Call 441-498
Service Call 441-498 Service Call 441-498 SC400 (Engine: Around the Drum) SC No. Level Error Name/Error Condition/Major Cause/Solution SC441-00 Drum transfer motor: Lock Motor status is observed at 100ms intervals during motor ON, and the unlock status is detected at least 20 times. •...
Page 896 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC442-00 ITB Lift Error Even though the ITB lift motor (also Toner supply motor (M)) rotates, the ITB lift sensor failed to detect the specified sensor feeler status within specified time. •...
Page 897 Service Call 441-498 SC No. Level Error Name/Error Condition/Major Cause/Solution SC452-00 Paper transfer contact motor error Paper transfer contact motor: position sensor cannot detect the sensor filler state within the predetermined time (see below) even if the paper transfer contact motor is rotated. •...
Page 898 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC491-00 High voltage power source: charge/development: output error SC detection signal (charge/development) is L (abnormal) for 200 ms consecutively during high voltage (charge/development) output. H/W error • Output contact setting fault •...
Page 899 Service Call 441-498 SC No. Level Error Name/Error Condition/Major Cause/Solution SC492-00 High voltage power source: image transfer/paper transfer: output error SC detection signal (transfer) is L (abnormal) for 200 ms consecutively during high voltage (transfer) output. H/W error • Output power connector setting fault •...
Page 900 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC497-00 Machine temperature detection thermistor error Temperature sensor output error: Below 0.56V, or above 3.0V • Connector disconnection or broken • Sensor (Thermistor) defective Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps.
Page 901: Service Call 501-584
Service Call 501-584 Service Call 501-584 SC500 (Engine: Paper transport 1: Paper Feed, Duplex, Transport) SC No. Type Error Name/Error Condition/Major Cause/Solution SC501-01 1st Tray Lift Error (Main Machine) The 1st tray lift motor error detection count reaches 3 times. (Up to 2 times, reset instruction is displayed) •...
Page 902 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • 1st tray limit sensor connector missing, malfunction, dirt • 1st tray lift motor connector missing, disconnection, malfunction • Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor. •...
Page 903 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Reset the paper. • Remove the foreign object. 2nd tray limit sensor, 2nd tray lift motor • Check the harness. • Reset the connector. • Replace 2nd paper feed unit, 2nd tray •...
Page 904 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC503-01 3rd Tray Lift Error (Paper Feed Unit PB3150 (D694)) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively.
Page 905 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position, and the limit sensor is detected although a predetermined time elapsed, for 3 times consecutively.
Page 906 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Limit sensor error/connector missing • Harness broken • Bank control board defective • Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor •...
Page 907 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Limit sensor error/connector missing • Harness broken • Bank control board defective • Paper overload • Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor •...
Page 908 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Limit sensor error/connector missing • Harness broken • Bank control board defective • Foreign object, such as paper scrap, is caught between the right tray and the tray lift motor •...
Page 909 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Lower limit detection error (during descent) During tray initialization (upper limit not detected/lower eject limit detection), the tray base plate is lowered to check the tray base plate position, and the lower limit sensor is not detected although a predetermined time elapsed.
Page 910 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Page 911 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Page 912 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Page 913 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Page 914 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Transport motor error/connector missing • Left tray transfer fence HP sensor error/connector missing • Harness broken • Bank control board defective • Paper overload • Foreign object, such as paper scrap, is caught between the left tray and the tray transport motor •...
Page 915 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, but the limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively.
Page 916 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Limit sensor error/connector missing • Harness broken • Bank control board defective • Paper overload • Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor •...
Page 917 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Upper limit detection error (during descent) During tray initialization (upper limit detection/lower limit not detected), the tray base plate is lowered to check the tray base plate position, but the limit sensor is detected although a predetermined time elapsed.
Page 918 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Page 919 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Bank control board defective • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout •...
Page 920 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Page 921 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Motor defective • Connector disconnected • Harness broken • IOB defective • Encoder defective • Replace the motor. • Reset the connector. • Replace the harness. • Replace the Paper Transport IOB. SC No.
Page 922: Sc500 (Engine: Fusing)
6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times. • Motor defective • Connector disconnected •...
Page 923 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution SC531-01 Development Intake Fan/Right Lock SC531-03 Drive Cooling Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively. •...
Page 924 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the PSU exhaust fan for SC533-01, PSU cooling fan for SC533-04 or controller box cooling fan for SC533-04. • Reconnect the connector. • Replace the harness. • Replace the Paper Transport IOB (for SC533-01, -03). •...
Page 925 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution • Motor defective • Connector disconnected • Harness broken • IOB defective • Replace the paper exit cooling fan. • Reconnect the connector. • Replace the harness. • Replace the Imaging IOB. SC No.
Page 926 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Reconnect the connector between the fusing unit and BCU. 2. Replace the Thermopile (Center). 3. Replace the harness between the fusing unit and BCU. 4. Replace the BCU, or PSU (AC controller board). SC541-02 Non-contact Thermistor (Center) Disconnection 3ED - 3FF (FB voltage: 3.243V-3.300V) is detected for specified time...
Page 927 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution SC542-02 Thermopile (Center) does not reload (T21) degrees C not reached after fusing lamp 1 ON for specified time (sec.) SC542-03 Thermopile (Center) does not reload Heating central reload permission temperature not reached after fusing lamp 1 ON for specified time (sec.) SC542-05, Thermopile (Center) does not reload (Low Power)
Page 928 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Reconnect the connector between the fusing unit and BCU. 2. Replace the Thermopile (Center). 3. Replace the harness between the fusing unit and BCU. 4. Replace the BCU, or PSU (AC controller board). 5.
Page 929 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Reconnect the connector between the fusing unit and BCU. 2. Replace the Non-contact Thermistor (Center). 3. Replace the harness between the fusing unit and BCU. 4. Replace the BCU, or Paper Transport IOB. 5.
Page 930 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC547-01 Zero cross error (relay-contact soldering) Zero-cross signal is detected while the fusing relay is OFF. • Fusing relay defective (contact soldering) • Fusing relay drive circuit error 1. Reconnect the connectors between PSU (AC Controller Board) and Paper Transport IOB.
Page 931 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution During HP detection operation, shield sensors detect "High" for specified time (sec.) continuously. SC549-03 Fusing Shield Operation Error During shield basic operation, shield motor does not stop even if the specified time (sec.) elapsed from rotation start.
Page 932: Heating Sleeve (Edge) Error (Sc55*-**)
6. Troubleshooting Heating Sleeve (Edge) Error (SC55*-**) SC No. Type Error Name/Error Condition/Major Cause/Solution SC551-01 Thermopile (Edge) Disconnection Below -50 degrees C (or below CB) is detected for specified time (sec.) continuously. • Thermopile disconnection • Connector disconnected 1. Reconnect the connector between the fusing unit and BCU. 2.
Page 933 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Check the power supply voltage and reconnect the cable to the outlet. 2. Replace the Thermostat (Edge). 3. Replace the Fusing lamp. 4. Replace the Thermopile (Edge). 5. Replace the BCU, or PSU (AC controller Board). SC No.
Page 934 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC553-00 Thermopile (Edge) High Temperature Detection (software) Above (T3) degrees C detected for specified time (sec.) continuously. Detection period: 100ms, detection count: 10 times or more. • Triac short-circuit • IOB defective •...
Page 935 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution SC554-02 Non-contact Thermistor (Edge) high temperature detection (hardware) In the event of an error • Triac defective (short-circuit) • Engine controller defective • Heating edge thermopile defective • Fusing control software: out of control 1.
Page 936 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Remove the jammed paper, or slip of paper in Fusing Unit. 2. Check the power supply voltage and reconnect the cable to the outlet 3. Replace the Thermostat (Center, Edge). 4.
Page 937: Pressure Roller Thermistor (Center) Error (Sc56*-**)
Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution Fusing jam (does not reach fusing exit sensor) is detected for 3 times consecutively. • Detection conditions Displays the SC559-00 at the time of integrating the counter each time fusing jam occurs, became fusing jam counter value = 3. The counter value is retained without fusing jam also reset by OFF/ON the power supply.
Page 938 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC561-05 Pressure Roller Thermistor (Center) Disconnection (Low Power) • Thermistor disconnection • Connector disconnected 1. Reconnect the connector between the fusing unit and BCU. 2. Replace the Pressure Roller Thermistor (Center). 3.
Page 939 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution SC563-00 Pressure Roller Thermistor (Center) High Temperature Detection (software) Above (T3) degrees C detected for specified time (sec.) continuously. Detection period: 100ms, detection count: 10 times or more. • Triac short-circuit •...
Page 940: Pressure Roller Thermistor (Edge) Error (Sc57*-**)
6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC569-00 Paper Exit/ Pressure Release Motor Error Detection Retry operation fails 3 times consecutively. • Motor defective • Sensor defective • Filler modification, defective 1. Replace the pressure roller HP sensor. 2.
Page 941 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution After starting continuous job with paper width of 257mm or more, does not reach (T22) degrees C after specified time (sec.) SC572-05 Pressure Roller Thermistor (Edge) Does Not Reload ( Low Power) •...
Page 942: Pressure Roller Thermistor (Full-Bleed Edge) Error (Sc58*-**)
6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC574-00 Pressure Roller Thermistor (edge) High Temperature Detection (hardware) Above (T4) degrees C detected • Triac short-circuit • IOB defective • BCU defective • Fusing control: out of control 1. Reconnect the connector between the fusing unit and BCU. 2.
Page 943 Service Call 501-584 SC No. Type Error Name/Error Condition/Major Cause/Solution SC582-04 Pressure Roller Thermistor (Full-Bleed Edge) Does Not Reload After starting continuous job with paper width of 257mm or more, does not reach (T22) degrees C after specified time (sec.) SC582-05 Pressure Roller Thermistor (Full-Bleed Edge) Does Not Reload (Low Power)
Page 944 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC584-00 Pressure Roller Thermistor (Full-Bleed Edge) High Temperature Detection (hardware) Above (T4) degrees C detected • Triac short-circuit • IOB controller defective • BCU controller defective • Fusing control: out of control 1.
Page 945: Sc620-Service Call 620-689
SC620-Service Call 620-689 SC620-Service Call 620-689 SC600 (Engine: Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC620-01 ADF Communication error 1 (DF3090 (D779)/ DF3100 (D3B0)) After ADF connection was recognized on startup, an error is detected. (disconnection detection) •...
Page 946 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • ADF connection error • ADF defection • IPU board defection • Noise contamination Follow the solution for SC620-01. SC No. Type Error Name/Error Condition/Major Cause/Solution SC620-03 ADF Communication error 3 (DF3100 (D3B0)) SC is displayed when CIS initialization complete command is not received for certain time.
Page 947 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution • Finisher control board defective. • BCU defective • IOB defective • Connection error between finisher and main machine. • Reconnect the Finisher interface cable. • Replace the BCU. • Replace the Imaging IOB. •...
Page 948 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC623-00 Paper bank 2 communication error for LCIT RT3030 (D696) During superposition of single bank - double bank, double bank - side LICT, and LCIT - side LCIT, 1. When the upper bank side recognizes the lower bank, the break of the lower bank is not canceled within the specified time (ms.).
Page 949 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution • Unexpected noise from inside the machine gets into Paper Transport IOB. • Parts defect and implementation defect of Imaging IOB/ Paper Transport IOB. • Software ran reset to ASIC when there was a bug in the software or unexpected signal was input (-03/-13 only).
Page 950 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution -01 to 03 1. Turn the main power OFF/ON. 2. Replace the Paper Transport IOB. 3. Replace the BCU. 4. Replace the Imaging IOB. -11 to 13 1. Turn the main power OFF/ON. 2.
Page 951 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution • FFC connection error • FFC defective (disconnected, foreign object, etc.) • The following board defects (Parts implementation defect, solder scrap, implemented parts defect, etc.); • BCU • Imaging IOB 1.
Page 952 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Connector disconnected • Harness disconnected • The following board defects (Parts implementation defect, solder scrap, implemented parts defect, etc.) • BCU • Imaging IOB • Paper Transport IOB 1. Turn the main power OFF/ON. 2.
Page 953 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Turn the main power OFF/ON. 2. Reconnect the following FFC; • BCU - Imagine IOB • Imaging IOB - Paper Transport IOB 3. Replace the following FFC; • BCU - Imagine IOB •...
Page 954 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Turn the main power OFF/ON. 2. Reconnect the following FFC; • BCU - Imagine IOB • Imaging IOB - Paper Transport IOB 3. Replace the following FFC; • BCU - Imagine IOB •...
Page 955 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution SC665-08 IOB signal Communication Error The machine detects the communication error between CPU and Slave1 when starting up, or recovery from energy saver mode. • FFC connection error • FFC defective (disconnected, foreign object, etc.) •...
Page 956 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Turn the main power OFF/ON. 2. Reconnect the FFC between Imaging IOB and Paper Transport IOB. 3. Replace the harness between Imaging IOB and Paper Transport IOB. 4. Replace the Imaging IOB. 5.
Page 957 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution SC665-41 Macaron1 Communication Error The machine detects the communication error between CPU and Macaron1 when starting up, or recovery from energy saver mode. • FFC connection error • FFC defective (disconnected, foreign object, etc.) •...
Page 958 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC667-01 Master Device Mode Setting Error The machine detects the CPU mode error when starting up, or recovery from energy saver mode. The following board defects (Parts implementation defect, solder scrap, implemented parts defect, etc.);...
Page 959 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution The machine detects the Slave2 mode error when starting up, or recovery from energy saver mode. The following board defects (Parts implementation defect, solder scrap, implemented parts defect, etc.); • BCU •...
Page 960 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution The following board defects (Parts implementation defect, solder scrap, implemented parts defect, etc.); • BCU • IPU 1. Turn the main power OFF/ON. 2. Replace the IPU. 3. Reconnect the harness between BCU and IPU. 4.
Page 961 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution 1. Turn the main power OFF/ON. 2. Replace the Imaging IOB. 3. Replace the BCU. SC No. Type Error Name/Error Condition/Major Cause/Solution SC668-03 Vodka1,2 Version Setting Error The machine detects the version settings error in both Vodka 1 and Vodka2 when starting up, or recovery from energy saver mode.
Page 962 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC669-09 EEPROM CLOSE: ID error SC669-10 EEPROM CLOSE: No error code SC669-11 EEPROM Data write: ID error SC669-12 EEPROM Data write: Channel error SC669-13 EEPROM Data write: Device error SC669-14 EEPROM Data write: Communication abort error SC669-15 EEPROM Data write: Communication timeout error SC669-16...
Page 963 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution • Electrical noise • EEPROM not connected fully • EEPROM not installed • EEPROM damaged • BCU damaged 1. Turn the main power OFF/ON. 2. Reconnect the EEPROM. 3. Replace the EEPROM. 4.
Page 964 6. Troubleshooting Type Error Name/Error Condition/Major Cause/Solution Turn the main power off, and then do the following. 1. Clean ID chip connections inside the toner bottle, and check if any of the ID Chip Contact Board connector pins have snapped. If there are any snapped pin, follow step 5.
Page 965 SC620-Service Call 620-689 1 or 6, then do the above steps for K 2 or 7, then do the above steps for M 3 or 8, then do the above steps for C 4 or 9, then do the above steps for Y Type Error Name/Error Condition/Major Cause/Solution SC682-**...
Page 966: Sc600 (Controller)
6. Troubleshooting Description Cause Retry 06 - 09 Channel error Noise, Incorrect connection, Malfunction 11 - 14 Device Error Noise, Incorrect connection 16 - 19 Communication error Noise, Incorrect connection (interrupted) 21 - 24 Communication timeout Noise, Incorrect connection, Malfunction 26 - 29 Device stops (logically) Noise, Incorrect connection, Malfunction 31 - 34 Full of buffer (request)
Page 967 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution SC633-00 Counter device error 2 After communication was established, the controller received the brake signal from the accounting device. Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged.
Page 968 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Issued when expanded authentication management is set to "ON" but either of the following occur. • There is no expanded authentication module in the machine. • The SD card or the file of the expanded authentication module is broken.
Page 969 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution SC637-02 Tracking Information Notification Error (Management server error) Tracking information was lost. Communication with tracking management server failed. • Network error • tracking management server error • Tracking SDK application error Turn the main power off/on.
Page 970 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Check the following SPs. • SP5-816-156 • SP5-816-157 SC No. Type Error Name/Error Condition/Major Cause/Solution SC650-04 Remote Service Modem Communication Error (dialup failing because of incorrect modem configuration) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on.
Page 971 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution SC650-13 Remote Service Modem Communication Error (RC Gate Type M was installed but modem is not present (detected during operation)) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on.
Page 972 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC651-01 Illegal Remote Service Dial-up (Chat program parameter error) An unexpected error occurred when RC Gate Type M dialed up the NRS Center. Software bug Logging only. SC No. Type Error Name/Error Condition/Major Cause/Solution SC651-02 Illegal Remote Service Dial-up (Chat program execution error) An unexpected error occurred when RC Gate dialed up the NRS Center.
Page 973 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution ID2 stored in the NVRAM has either of the following problems. • Number of characters is not 17. • Includes a character that cannot be printed. • All spaces • NULL Replace the NVRAM.
Page 974 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • CPU reset by software • CPU reset by anomaly CPU • CPU reset by hardware defect / noise • Hardware defect Engine board reset unexpectedly. Refer to page 1066 "When SC670 (Engine start up error) is displayed" SC No.
Page 975 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution • Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector loose, broken, or defective • Controller late Refer to page 1067 "When SC672 (Controller start up error) is displayed".
Page 976 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Refer to page 1067 "When SC672 (Controller start up error) is displayed". SC No. Type Error Name/Error Condition/Major Cause/Solution SC672-13 Controller start up error The operation panel detects that the controller is down due to other reason shown in SC672-10, SC672-11, and SC672-12.
Page 977 SC620-Service Call 620-689 SC No. Type Error Name/Error Condition/Major Cause/Solution This SC is issued only for the machine that has the Smart Operation Panel installed. • Communication between Smart Operation Panel and main machine (this is called "Flair communication") is not sent to Smart Operation Panel.
Page 978: Service Call 700-792
6. Troubleshooting Service Call 700-792 SC700 (Engine: Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution SC700 SPDF DF3100 (D3B0) Error SC700-01 ADF bottom plate lift motor error SC700-02 ADF pick-up roller lift motor SC700-04 ADF feed motor error SC700-05 ADF entrance motor error SC700-06 ADF transport motor error SC700-07...
Page 979 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution • Base plate paper feed correct position sensor error (output error) • Base plate home position sensor error (output error) • Base plate motor error (does not rotate) • Controller error •...
Page 980 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC701-03 Paper Feed Motor Driver Error Detection of error signal from motor driver SC701-08 Paper Exit Motor Driver Error Detection of error signal from motor driver. • Encoder disconnection • Encoder connector dropout •...
Page 981 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution Any of feed motor, transport motor, reverse solenoid, paper feed solenoid, paper feed clutch and FAN motor defective, a harness short- circuit occurs, and the protection device of the 24V power supply system intercepts.
Page 982 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Page 983 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution SC702-04 Protection Device Intercept Error 4 Motor defective in any of the pickup motor, completion stamp, base plate motor or FAN motor, or a harness short-circuit occurs, and the protection device of the non-interlocking power supply system intercepts.
Page 984 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Page 985 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution SC720-25 Punching Motor Error SC720-27 Punch Displacement Motor Error SC720-28 Horizontal Registration Detection Displacement Motor Error SC720-30 Jogger Motor Error SC720-33 Positioning Roller Drive Motor Error Error Condition of -20, -24, -25, -27, -28, -30, -33 •...
Page 986 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification).
Page 987 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution SC720-54 Folding Transport Motor Error Motor driver detects an error (short-circuit and overheating) (1st time is jam notification, 2nd time is SC notification). SC720-60 Booklet Stapler Motor Error • During movement to home, the home position could not be detected within a predetermined time (1st time is jam notification, 2nd time is SC notification).
Page 988 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) • During movement to home, the home position could not be detected within a predetermined time (1st time is jam notification, 2nd time is SC notification).
Page 989 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. •...
Page 990 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC721-10 Transport Motor 1 Error Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification). SC721-11 Transport Motor 2 Error Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification).
Page 991 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution SC721-41 Release Motor Error • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). •...
Page 992 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC721-52 Folding Plate Drive Motor Error • Motor driver detects an error (short-circuit and overheating) (1st time is SC). • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification).
Page 993 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution SC721-70 Tray 1 Lift Motor Error • Motor driver detects an error (short-circuit or overheating) (1st time is SC). • During descent, the paper surface sensor still detects paper even after a predetermined time elapses (1st time is jam notification, 2nd time is SC notification).
Page 994 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective •...
Page 995 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution SC722 Finisher SR3210 (D3B8) Error SC722-03 Protection Device Intercept Error 1 Fuse blowout is detected SC722-06 See the descriptions next table below. SC722-10 Transport Motor 1 Error Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification).
Page 996 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC722-27 Punch Movement Motor Error SC722-28 Punch Horizontal Registration Detection Error SC722-30 Jogger Motor 1 Error SC722-33 Positioning Roller Motor Error SC722-41 Release Motor Error • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification).
Page 997 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution SC722-44 Stapler Motor Error • Motor driver detects an error (short-circuit or overheating) (1st time is SC). • During movement to home, the home position could not be detected even after a predetermined time elapsed (1st time is jam notification, 2nd time is SC notification).
Page 998 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC722-47 Paper Guide Drive Motor Error • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification) •...
Page 999 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. •...
Page 1000 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC723-03 Power Supply Error When original source 24V power supply is ON, protection device intercept of non-interlock power supply system is detected. A motor failure or harness short-circuit occur in the non-interlock power supply system.
Page 1001 Service Call 700-792 SC No. Type Error Name/Error Condition/Major Cause/Solution SC723-20 Junction Gate Motor Error When the junction gate HP sensor was not turned off while predetermined seconds applied to the junction gate motor with the HP sensor turned on. When the junction gate HP sensor was not turned on while predetermined seconds applied to the junction gate motor with the HP sensor turned off.
Page 1002 6. Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC723-44 Stapler Motor Error When the stapler drive HP sensor was not turned off while predetermined seconds applied to the stapler motor with the HP sensor turned on. When stapler drive HP sensor was not turned on while predetermined seconds applied to the stapler motor with the HP sensor turned off.

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Mp c4504 Mp c3504 Mp c5504 Mp c6004

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