Contents Welcome page Machine maintenance & cleaning Cleaning external surfaces Safety information Cleaning door seals General safety Cleaning detergent drawer & recessed compartment Children’s safety Removing debris from the drain pump filter Packaging information Machine drum clean Disposing of the product at the end of it’s useful life Troubleshooting guide Compliance with WEEE directive Self Sense diagnostic code explanation...
Ebac are so confident that you will love your new machine, we are offering a no quibble 30 day money back guarantee if you are not fully satisfied. This is in addition to your peace of mind PARTS and LABOUR guarantee.
This washing machine has been designed replacement part available from Ebac and for domestic use. It is not suitable for must only be fitted by Ebac, an authorized commercial use and it must not be used for service agent or a similarly qualified any purpose other than washing or rinsing person.
Safety information Children’s safety Disposing of the product at the end of it’s useful life • Packaging materials are dangerous to children. Keep packaging materials in This product has been manufactured with a safe place away from reach of the high quality parts and materials that can children.
In the box Door Power Plug Front Cover Kick Plate Detergent Drain Hose Drain Hose Guide Pump Filter Control Panel Water Inlet Hoses** Emergency Door Release Cord Transit Bolt Cover Caps Transit Bolt Assembly* Pump Filter Drain Hose Liquid Detergent Boat Water Connections** *5 Transit bolt assemblies are fitted to 9kg units, 4 on all other units **2 connections &...
Getting started Removal of transit bolts The washing machine comes fitted with transit bolts* to prevent any internal damage during transport. • All transit bolt assemblies must be removed before installation. • If the transit bolts are not removed and the machine is operated with them fitted it will cause damage, excess vibration and noise.
Getting started Location The washing machine should A power supply socket must Avoid positioning the washing always be installed on a flat be within 1.5 metres of either machine directly next to any gas solid surface free from sloping, side of the washing machine. supplies or appliances such as unevenness or any flexing.
Getting started Water connection • This appliance must be connected in compliance with any local or national regulations or bylaws. • To ensure your washing machine works correctly and to its optimum performance the water supply pressure must be between 0.1MPa (1 bar) and 1MPa (10 bar).
Page 11
Getting started Water connection (continued) Dual fill machines Check the end of each Tighten by hand by turning Connect the straight end inlet hose to ensure the clockwise. Ensure the of the inlet hoses to the black rubber seal is fitted. hoses are not twisted or appropriate water supply Connect the L-shaped...
Getting started Drainage connection This appliance must be connected in compliance with any local or national regulations or byelaws. Option 1 - Washing machine trap with standpipe Unclip the drain hose from the back of the machine. Push the drain hose down into in the drainpipe. Attach the drain hose guide accessory and secure the drain hose from any movement.
Getting started Levelling • Take care when moving the machine on different floor types. • When handling the machine do not apply force onto the control panel area. Always handle the machine by the side or base edges. • Ensure locking nut is tight before use to avoid any potential machine virbation when in use.
Basic Universal Before first time use Cotton Saver Quick 30 Cotton Saver ° Ready 1200 Ready ° Wash 1000 Wash Cotton Intensive 60 Cotton ° Rinse Rinse ° Spin Spin Synthetic Colours Synthetic ° Before you use your machine for the first time we advise you run the drum clean wash programme, it is Delicate White Delicate...
Using your machine Sorting your laundry The way you sort your laundry and the amount you load into your machine can have a significant impact on how well your garments are cleaned. For the best results sort your garments into piles of: a) Fabric types b) Dirtiness (soiled levels) c) Colours...
Using your machine Loading the machine Door opening Machine loading Door Closing Squeeze in the handle on See laundry loading Simply push the door the top right hand side of care below for best shut. A positive clicking the door and gently pull results.
Using your machine Selecting the right programme Please check all garment labels for correct washing instructions to ensure the best cleaning performance and garment care is achieved. Step 1 of this section can help and give you some guidence with this. Wash programme selector (24) Turn dial to select the appropriate wash programme.
Using your machine Choosing extra settings • To protect your laundry not all options and functions are available with every wash programme. • When an option is selected to show it is activated, it’s icon will be illuminated on the display. •...
Page 20
Using your machine Choosing extra settings (continued) Time Saver / Rinse Hold button (20) Time Saver Rinse Hold Enables the wash After the rinse the wash cycle pauses and time to be speeded holds clothes in water. This is ideal if you up for when you are leave clothes in the machine for long periods in a hurry.
Page 21
Using your machine Basic Universal Choosing extra settings (continued) Cotton Saver Quick 30 ° 1200 Ready Set My Wash button (22) ° 1000 Wash Cotton Intensive 60 ° Rinse ° Spin Synthetic Colours ° Delicate White My Wash – This will allow you to tailor and store your own favourite wash programme. Extra Rinse Temp Spin...
Page 22
Using your machine Choosing extra settings (continued) Wash programme & additonal cycle options compatibility...
Do not fill detergent to be dispensed. dispensed. For liquid detergent above the max indicator line. please use Ebac’s liquid boat. For Gel detergent follow the manufacturers guidelines.
Using your machine Adding detergent & softener (continued) Loading the liquid detergent The liquid boat is designed to hold your liquid detergent safely until it is required for use in the wash programme rather than allowing it to be slowly released into the machines once it is poured into the compartment.
Using your machine Stopping your wash before it has finished A) Pausing a wash You may need from time to time to pause the wash cycle after you have initially started it to add in missing items or remove an item that was incorrectly added. To pause the machine during the wash cycle press the start/pause button (23), see page 17 for illustration.
Page 26
Using your machine Stopping your wash before it has finished (continued) D) Machine draining Take care when draining the machine manually because the water could still be hot that is released. In an event the machine stops mid cycle and needs to be drained this can easily be done in one of two ways: Automatic draining Turn selector dial to off and then to any wash You can then turn the programme selector dial...
Machine maintenance & cleaning Basic maintenance of your washing machine can improve it’s cleaning performance and prolong it’s life. Cleaning external surfaces (Recommended to be completed as and when required) Using a damp soft cloth, gently wipe all external surfaces to remove any dirt or dust build up. N.B: A non-abrasive household detergent cleaner can be used.
Machine maintenance & cleaning Removing debris from the drain pump filter (Recommended to be completed 8 to 10 times a year or when required) • Do not open the drain pump filter when the machine is in operation. • When draining the machine and before opening the pump filter check to make sure the water released is not hot.
(See page 26). Remove and clean filter. Replace filter fully after 4 minutes and retry. If this doesn’t work then call Ebac Customer Aftercare. Switch off the mains power supply. Check rear inlet hoses for kinks Machine has not filled in and the isolating values are open supplying adequate water pressure.
Troubleshooting guide Step-by-step problem solving guide If the machine malfunctions check the table below and try to resolve any issues before contacting Ebac Customer Aftercare. To avoid risk of injury, an appointed agent or other properly qualified person should carry out repairs.
Page 31
Troubleshooting guide Function problems Symptom / Solution • The machine has no Turn the programme dial from the off position to check for power. • power - control panel is not Check the mains cable is plugged into the socket and the socket is illuminated switched on.
Page 32
Troubleshooting guide Odour problems Symptom / Solution • Unpleasant odours / smells Check the outlet drain hose is not blocked and is installed correctly. • from inside the drum Using a damp clean cloth wipe around the door seal to remove any dirt build up.
Proof of purchase will be required so it is important to keep a copy and present it prior to any warranty work undertaken. Full Terms & Conditions can be found on our website www.ebac.com/warranty How to register Why register...
Page 34
Return address AFFIX STAMP HERE Ebac Ltd. Ketton Way Aycliffe Industrial Park Newton Aycliffe County Durham, DL5 6SQ United Kingdom...
Page 36
WASHING MACHINES Ketton Way, Aycliffe Industrial Park, Newton Aycliffe, County Durham, DL5 6SQ, United Kingdom Tel: 0845 634 1392 | 01388 605061...
Need help?
Do you have a question about the AWM74D2-WH and is the answer not in the manual?
Questions and answers