VeriFone Vx570 User Manual
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VeriFone Vx570 User Manual

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See also: Operator's Manual , Quick Reference Manual
V Ver
 
iFon
ne V
Mon
ney Ord
der Us
9/14/2012 
9
Vx5
70
er Guid
de
 
 

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Summary of Contents for VeriFone Vx570

  • Page 1 V Ver iFon ne V ney Ord der Us er Guid     9/14/2012   ...

  • Page 2: Table Of Contents

    RGA VeriFone Vx 570 Money Order Training Manual 10/26/2012 ..................2  Package Contents and Unpacking ................3  Chapter 1- Terminal Front Panel Features ..........4  Chapter 2- Connecting the Document Printer and Terminal ............. 6  Chapter 3- Loading the Thermal Paper into the Terminal ......

  • Page 3: Package Contents And Unpacking

    RGA VeriFone Vx 570 Money Order Training Manual 10/26/2012 Package Contents and Unpacking  VeriFone Vx570 terminal  VeriFone Power Cable  Ethernet Cable  PI23 Electra Document Printer  Printer Cable for connection to VeriFone terminal  Printer Power Cable...

  • Page 4: Chapter 1- Terminal Front Panel Features

    (blinks when paper is out) Internal th ermal print Function k Display Purple funct tion keys ephone-sty yle keypad Alpha ke Cance Enter keys Magnet tic card rea ader Figure e 1 – VeriFone e Terminal Fro ont Panel Fea atures...

  • Page 5: Chapter 2- Connecting The Document Printer And Terminal

    VeriFone t erminal in th he port label ed RS232 (s see Figures 2 & 3).
  • Page 6 VeriFone terminal (see Figure 3). 5. Connect the VeriFone’s AC power adapter to the round port at the back of the VeriFone terminal (See Figure 3). Make sure the notch on the power adapter is at the top. Once inserted, turn the notch to securely lock in the cable.

  • Page 7: Chapter 3- Loading The Thermal Paper Into The Terminal

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Chapte er 3- Load ding the T Thermal Paper int to the Te rminal The p paper status s light blinks green (see Figure 5) wh hen the term minal is out o of paper.

  • Page 8: Chapter 4- Loading Money Order Documents Into The Document Printer

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Chapte er 4- Load ding Mon ney Order r Docume ents into the Docu ument Printer VERIF FONE DISPL LAYS: ACTION Print Repo orts 1. In nsert the doc ument printe er key into the e key lock...
  • Page 9 RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 RIFONE SPLAYS: ACTION 7. T o load the do ocuments, fin nd the feedin g slot just be elow the print ting unit. Fe ed the paper nto the slot an nd align docu ument holes with the pins...

  • Page 10: Document Error Messages

    RGA VeriFone Vx 570 Money Order Training Manual 10/26/2012 Document Error Messages There are a number of different terminal error messages that can occur when loading documents. In every instance, once you press any button, you can re-enter the correct information.

  • Page 11: Chapter 5- Terminal Operation

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 C Chapter 5 5- Termin nal Opera ation The Ope rator can:  Dispense mo oney orders.  Dispense ven ndor paymen nts (if the ter rminal is pro ogrammed to o issue vend dor payments...

  • Page 12: Chapter 6- Dispensing Money Orders

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Chapte er 6- Disp pensing M Money Or rders Dispens sing a Sing gle Money Order The Veri Fone termin al is preprog grammed wi th a retail m money order f fee as agree ed upon with...

  • Page 13: Multiple Money Orders

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Dispens sing Multip ple Money Orders VERIFO DISPL LAYS: ACTION nter Money y Order 1 ype in your o operator pass scode and th mount: ress the gree en arrow butt at the ottom of the...
  • Page 14 RGA VeriFone Vx 570 Money Order Training Manual 10/26/2012 VERIFONE DISPLAYS: ACTION Sending transaction.. Press the F4 button to the right of the word "Print” to print the money orders. For an instant if the terminal is Ethernet connected, the display shows ().

  • Page 15: Terminal Warning Messages

    RGA VeriFone Vx 570 Money Order Training Manual 10/26/2012 Terminal Warning Messages These are various terminal error messages that may occur when issuing a money order. VERIFONE DISPLAYS: ACTION *** WARNING *** If the total of the sales (transactions) for the day...

  • Page 16: Chapter 7- Voiding Money Orders

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Chapte er 7- Void ding Mon ey Order VERIFON DISPLA AYS: ACTION ter Money Order 1 ype in your o operator pass scode and th ount: ress the gree en arrow butt at the ottom of the...

  • Page 17: Terminal Error Messages

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Termina al Error Me essages There are e various ter rminal error messages t hat may occ cur when voi iding docum ments. VERIFON DISPLA AYS: ACTION 1. If an incorrect Check Digit is entered, t...

  • Page 18: Chapter 8 - Print User Reports

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Chapte er 8 - Prin nt User R Reports VERIFON DISPLA AYS: ACTION ter Money Order 1 ype in your o operator pass scode and th ount: ress the gree en arrow butt at the ottom of the...

  • Page 19: Shift Summary Report

    RGA VeriFone Vx 570 Money Order Training Manual 10/26/2012 Shift Summary Report VERIFONE DISPLAYS: ACTION Op reports Press the <F2> button to the right of the Reprint words "Shift Summary F2". The display Shift Summary shows (). Op Daily Summary The terminal prints a report titled "Shift Report".

  • Page 20: Chapter 9- Executive Options

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Chapte er 9 - Exe ecutive O ptions To enter the Executiv ve mode, ins sert the docu ument printe er key into th he key lock o on the docum ment printer.
  • Page 21 RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 Previous s Cumulativ ve Summary y Report The Prev vious Cumul ative Summ mary report d etails the do ocument prin nter activity f for the sales period pr rior to the las st selected C Cumulative S...
  • Page 22 RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 9.b. Lo ad Docum ments VERIFON DISPLA AYS: ACTION int Report nsert the doc ument printe er key into the e key ock on the do ocument print ter.
  • Page 23 (onlin ne)/(dialu up)/error he documen t will roll bac ck into the ocument prin nter. The dis splay shows ). ( *See mis scellaneous VeriFone fu nctionality p page at end o of user man ual.

  • Page 24: Void Next Document

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 9.c. Vo id Next Do ocument The Void d Next Docum ment option allows the o operator to v void the next t document f from the documen nt printer.

  • Page 25: Close Out Documents

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 9.d. Clo ose Out Do ocuments The Clos se Out Docu ments optio n allows the e operator to remove the e remaining m money order serial nu mbers from the docume ent printer wi...

  • Page 26: Void Remaining Documents

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 9.e. Vo id Remain ing Docum ments The Void d Remaining Documents s option allow ws the opera ator to void t the last 10 o or less documen nts from the document p...

  • Page 27: Operator Passcodes

    RGA VeriFo one Vx 570 Money Ord der Training g Manual 10/26/2012 9.f. Ass sign Opera ator Passco odes The Ope rator Passco odes option allows the m manager to a assign a new w operator p passcode, change a an existing o operator pas scode or de...

  • Page 28: Set System Clock

    "Prev v" to select P Prev Press the gree en arrow but at the ottom of the terminal. Th he display sh ). ( *See mis scellaneous VeriFone fu nctionality p page at end o of user man...

  • Page 29: Dialsend Wait Time

     If the printer connection to the VeriFone terminal is lost for any reason, you will be forced to verify the next money order serial number to ensure correct money order serial number sequencing.

  • Page 30: Connection State/Potential Error Codes On The Terminal

    RGA VeriFone Vx 570 Money Order Training Manual 10/26/2012 Connection state/potential error codes on the terminal Status Code Message Details Resolution Online The terminal is online and None required. connected to the Host. Initializing This status will be displayed None initially when an Ethernet terminal is restarted.

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