NETGEAR R6120 User Manual
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NETGEAR R6120 User Manual

Ac1200 wifi router
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AC1200 WiFi Router

User Manual

Model R6120
May 2017
202-11753-02
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR R6120

  • Page 1: User Manual

    AC1200 WiFi Router User Manual Model R6120 May 2017 202-11753-02 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

  • Page 3: Table Of Contents

    Use a Web Browser to Access the Router............17 Automatic Internet Setup.................17 Log In to the Router..................18 Change the Language..................18 Access the Router With the NETGEAR genie App..........19 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard................21 Manually Set Up the Internet Connection............21 Specify an Internet Connection Without a Login..........21...
  • Page 4 AC1200 WiFi Router Model R6120 Chapter 4 Control Access to the Internet Set Up Parental Controls..................38 Allow or Block Access to Your Network..............39 Enable and Manage Network Access Control..........39 Manage Network Access Control Lists............40 Add Devices to or Remove Them From the Allowed List......41 Add Devices to or Remove Them From the Blocked List......42...
  • Page 5 View or Change the Status of a Printer..............77 Use the Scan Feature of a Multifunction USB Printer..........78 Manage the NETGEAR USB Control Center Settings.........78 Turn Off Automatic Startup of the NETGEAR USB Control Center....78 Change the NETGEAR USB Control Center Language........79 Specify the USB Control Center Time-Out............79 Chapter 8 Manage the WAN and LAN Network Settings Manage the WAN Security Settings..............81...
  • Page 6 AC1200 WiFi Router Model R6120 Check the Internet Connection Status............106 Manage the Activity Log..................107 View, Email, or Clear the Logs..............107 Specify Which Activities Are Logged.............108 View Devices Currently on the Network.............108 Chapter 10 Manage the Advanced WiFi Features Set Up a WiFi Schedule..................111 Manage the WPS Settings.................111...
  • Page 7 AC1200 WiFi Router Model R6120 Troubleshoot Your Network Using the Ping Utility..........133 Test the LAN Path to Your Router..............133 Test the Path From Your Computer to a Remote Device.......134 Chapter 13 Supplemental Information Factory Settings....................136 Technical Specifications..................139...

  • Page 8: This Chapter Contains The Following Sections

    Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com.You can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

  • Page 9: Unpack Your Router

    AC1200 WiFi Router Model R6120 Unpack Your Router The box contains the following items. Figure 1. Package contents Table 1. Legend Router Ethernet cable Power adapter In some regions, a CD is included in the package. Hardware Overview of the Router...

  • Page 10: Led Descriptions

    AC1200 WiFi Router Model R6120 LED Descriptions The following table describes the LEDs on the router. Table 2. LED descriptions Description Power LED Solid green. The power is on, and the router is ready. Blinking green. A firmware update is in progress.
  • Page 11 AC1200 WiFi Router Model R6120 Figure 2. Router back panel In addition to the two antennas, the back panel contains the following components: • Reset/WPS button. This button can be used to reboot and reset the router and connect WPS-enabled devices to the router depending on how long the button is pressed: Reboot the router.

  • Page 12: Router Label

    AC1200 WiFi Router Model R6120 Router Label The router label on the bottom panel of the router lists the login information, WiFi network name (SSID) and password (network key), serial number, and MAC address of the router. Figure 3. Router label Position the Router The router lets you access your network anywhere within the operating range of your WiFi network.

  • Page 13: Cable Your Router

    AC1200 WiFi Router Model R6120 2.4 GHz cordless phone 5 GHz cordless phone • Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: Solid metal door Aluminum studs Fish tanks Mirrors...
  • Page 14 The chapter contains the following sections: • Connect to the Router on page 15 • Use a Web Browser to Access the Router on page 17 • Change the Language on page 18 • Access the Router With the NETGEAR genie App on page 19...

  • Page 15: Connect To The Router

    AC1200 WiFi Router Model R6120 Connect to the Router During and after installation, you can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 16: Wi-Fi Protected Setup Method

    AC1200 WiFi Router Model R6120 If you did not change the name of the network during the setup process, look for the default WiFi network name (SSID) and select it. The default SSID is on the router label. Enter the router WiFi password.

  • Page 17: Use A Web Browser To Access The Router

    WiFi settings take effect. Launch a web browser. The browser goes to http://www.routerlogin.net and the NETGEAR installation assistant displays. If the browser does not display the NETGEAR installation assistant, enter http://www.routerlogin.net in the address field. Follow the onscreen instructions.

  • Page 18: Log In To The Router

    You Cannot Access the Internet on page 130. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to the Router When you first connect to your router and launch a web browser, the browser automatically displays the router web interface.

  • Page 19: Access The Router With The Netgear Genie App

    In the upper right corner, select a language from the menu. When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected. Access the Router With the NETGEAR genie App ® The NETGEAR genie app is the easy dashboard for managing, monitoring, and repairing your home network from a smartphone, tablet, or WiFi-enabled computer.
  • Page 20 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow the NETGEAR installation assistant to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.

  • Page 21: Use The Internet Setup Wizard

    AC1200 WiFi Router Model R6120 Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the installation assistant pages that displays the first time you connect to your router to set it up.

  • Page 22: Specify An Internet Connection That Uses A Login And Pppoe Service

    AC1200 WiFi Router Model R6120 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select Internet. The Internet Setup page displays.
  • Page 23 AC1200 WiFi Router Model R6120 To specify the connection settings for a PPPoE Internet service for which you must log in: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens.

  • Page 24: Specify An Internet Connection That Uses A Login And Pptp Service

    Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You Cannot Access the Internet page 130. Specify an Internet Connection That Uses a Login and PPTP Service You can manually specify the connection settings for a PPTP Internet service for which you must log in.

  • Page 25: Specify An Internet Connection That Uses A Login And L2Tp Service

    AC1200 WiFi Router Model R6120 If your ISP gave you fixed IP addresses and a connection ID or name, type them in the My IP Address, Subnet Mask, Server Address, Gateway IP Address, and Connection ID/Name fields. If your ISP did not give you IP addresses, a connection ID, or name, leave these fields blank.

  • Page 26: Specify An Ipv6 Internet Connection

    AC1200 WiFi Router Model R6120 The page adjusts. In the Login field, enter the login name that your ISP gave you. This login name is often an email address. In the Password field, type the password that you use to log in to your Internet service.

  • Page 27: Use Auto Detect For An Ipv6 Internet Connection

    AC1200 WiFi Router Model R6120 • Pass-through. For information, see Set Up an IPv6 Pass-Through Internet Connection on page 30. • Fixed. For information, see Set Up a Fixed IPv6 Internet Connection on page 31. • DHCP. For information, see Set Up an IPv6 DHCP Internet Connection on page 32.

  • Page 28: Use Auto Config For An Ipv6 Internet Connection

    AC1200 WiFi Router Model R6120 From the Internet Connection Type menu, select Auto Detect. The IPv6 page displays. The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected.

  • Page 29: Set Up An Ipv6 6To4 Tunnel Internet Connection

    AC1200 WiFi Router Model R6120 • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 30: Set Up An Ipv6 Pass-Through Internet Connection

    AC1200 WiFi Router Model R6120 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > IPv6.

  • Page 31: Set Up A Fixed Ipv6 Internet Connection

    AC1200 WiFi Router Model R6120 To set up an IPv6 pass-through Internet connection: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password.

  • Page 32: Set Up An Ipv6 Dhcp Internet Connection

    AC1200 WiFi Router Model R6120 • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router. Note If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page.

  • Page 33: Set Up An Ipv6 Pppoe Internet Connection

    AC1200 WiFi Router Model R6120 indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 34 AC1200 WiFi Router Model R6120 The BASIC Home page displays. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select PPPoE. The IPv6 page displays. The router automatically detects the information in the following fields: •...

  • Page 35: Manage The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another.

  • Page 36: Change The Mtu Size

    AC1200 WiFi Router Model R6120 Table 3. Common MTU sizes (Continued) Application 1468 Used in some DHCP environments. 1458 Used in PPPoA environments. 1436 Used in PPTP environments or with VPN. Change the MTU Size WARNING: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.
  • Page 37 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls on page 38 • Allow or Block Access to Your Network on page 39 •...

  • Page 38: Set Up Parental Controls

    AC1200 WiFi Router Model R6120 Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website. You can learn more about Parental Controls or download the application.

  • Page 39: Allow Or Block Access To Your Network

    AC1200 WiFi Router Model R6120 After you set up and enable Parental Controls, you can change the web filtering level for each device on the network through the network map page of the genie app. Allow or Block Access to Your Network You can use access control to block or allow access of devices to your network.

  • Page 40: Manage Network Access Control Lists

    AC1200 WiFi Router Model R6120 You must select this check box before you can specify an access rule and use the Allow and Block buttons. When the Turn on Access Control check box is cleared, all devices are allowed to connect, even if a device is in the list of blocked devices.

  • Page 41: Add Devices To Or Remove Them From The Allowed List

    AC1200 WiFi Router Model R6120 Add Devices to or Remove Them From the Allowed List If you set up an access list that blocks all new devices from accessing your network, you must specify which devices are allowed to access your network.

  • Page 42: Add Devices To Or Remove Them From The Blocked List

    AC1200 WiFi Router Model R6120 Add Devices to or Remove Them From the Blocked List If you set up an access list that allows all new devices to access your network but you want to block some devices from accessing your network, you must specify the devices that you want to block.

  • Page 43: Use Keywords To Block Internet Sites

    AC1200 WiFi Router Model R6120 Use Keywords to Block Internet Sites You can block keywords and domains (websites) to prevent certain types of HTTP traffic from accessing your network. By default, keyword blocking is disabled and no domains are blocked.

  • Page 44: Remove A Keyword Or Domain From The Blocked List

    AC1200 WiFi Router Model R6120 Remove a Keyword or Domain From the Blocked List If you no longer need a keyword or domain on the blocked list, you can remove the keyword or domain. To remove a keyword or domain from the blocked list: Launch a web browser from a computer or mobile device that is connected to the network.

  • Page 45: Specify A Trusted Computer

    AC1200 WiFi Router Model R6120 Specify a Trusted Computer You can exempt one trusted device from blocking and logging. The device that you exempt must be assigned a fixed (static) IP address. To specify a trusted device: Launch a web browser from a computer or mobile device that is connected to the network.
  • Page 46 AC1200 WiFi Router Model R6120 The Schedule page displays. Set up the schedule for blocking: • Days to Block. Select the check box for each day that you want to block access or specify that blocking occurs on every day by selecting the Every Day check box.
  • Page 47 Manage the Basic WiFi Network Settings This chapter describes how you can manage the basic WiFi network settings of the router. For information about the advanced WiFi settings, see Manage the Advanced WiFi Features on page 110. The chapter includes the following sections: •...

  • Page 48: Manage The Basic Wifi Settings And Wifi Security Of The Main Network

    AC1200 WiFi Router Model R6120 Manage the Basic WiFi Settings and WiFi Security of the Main Network The router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security.
  • Page 49 AC1200 WiFi Router Model R6120 Field Description Region Selection Region From the menu, select the region in which the router operates. Note It might not be legal to operate the router in a region other than the regions listed in the menu. If your country or region is not listed, check with your local government agency.
  • Page 50 AC1200 WiFi Router Model R6120 (Continued) Field Description Enable SSID Broadcast By default, the router broadcasts its SSID so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box.
  • Page 51 AC1200 WiFi Router Model R6120 (Continued) Field Description Channel From the Channel menu, select an individual channel for a 5 GHz SSID. The default channel depends on your selection from the Region menu. Note In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers).
  • Page 52 AC1200 WiFi Router Model R6120 (Continued) Field Description Security Options This information applies to the 5 GHz WiFi network. If you change the WiFi security, select one of the following WiFi security options for the router’s WiFi network: • None. An open WiFi network that does not provide any security. Any WiFi device can join the selected WiFi network in the 5 GHz band of the WiFi network.

  • Page 53: Configure Wep Legacy Wifi Security

    AC1200 WiFi Router Model R6120 Configure WEP Legacy WiFi Security Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is superseded by WPA-PSK and WPA2-PSK. WEP limits the WiFi transmission speed to 54 Mbps (the router is capable of higher speeds in the 2.4 GHz band).

  • Page 54: Configure Wpa/Wpa2 Enterprise Wifi Security

    AC1200 WiFi Router Model R6120 From the Authentication Type menu, select one of the following types: • Automatic. Clients can use either Open System or Shared Key authentication. • Shared Key. Clients can use only Shared Key authentication. From the Encryption Strength menu, select the encryption key size: •...
  • Page 55 AC1200 WiFi Router Model R6120 To configure WPA and WPA2 enterprise security: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password.

  • Page 56: Use Wps To Add A Device To The Wifi Network

    AC1200 WiFi Router Model R6120 (Continued) Field Description RADIUS server Port Enter the number of the port on the router that is used to access the RADIUS server for authentication. The default port number is 1812. RADIUS server Shared Secret Enter the shared secret (RADIUS password) that is used between the router and the RADIUS server during authentication of a WiFi user.

  • Page 57: Use Wps With The Pin Method

    AC1200 WiFi Router Model R6120 physical button and software button to let a WiFi device join only the main WiFi network, not the guest WiFi network. To let a WiFi device join the router’s main WiFi network using WPS with the push button method: Launch a web browser from a computer or mobile device that is connected to the network.

  • Page 58: Manage The Basic Wifi Settings And Wifi Security Of The Guest Network

    AC1200 WiFi Router Model R6120 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > WPS Wizard. The page displays a description of the WPS method.
  • Page 59 AC1200 WiFi Router Model R6120 By default, these networks are configured as open networks without security but are disabled. You can enable one or both networks. You can also change the SSIDs for these networks. To set up a guest network: Launch a web browser from a computer or mobile device that is connected to the network.
  • Page 60 AC1200 WiFi Router Model R6120 (Continued) Field Description Security Options If you want to change the WiFi security, select one of the following WiFi security options for the 2.4 GHz band of the guest WiFi network: • None. An open WiFi network that does not provide any security. Any WiFi device can join the 2.4 GHz band of the guest WiFi network.

  • Page 61: Enable Or Disable The Wifi Radios

    AC1200 WiFi Router Model R6120 (Continued) Field Description Security Options If you want to change the WiFi security for an SSID in the 5 GHz band, select one of the following WiFi security options for that SSID in the guest WiFi network: •...
  • Page 62 AC1200 WiFi Router Model R6120 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
  • Page 63 Change a Network Folder, Including Read and Write Access, on a USB Drive on page 71 • Approve USB Devices on page 71 • Safely Remove a USB Device on page 72 For more information about ReadySHARE features, visit netgear.com/readyshare.

  • Page 64: Usb Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit netgear.com/support/. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 65: Connect A Usb Device To The Router

    AC1200 WiFi Router Model R6120 Connect a USB Device to the Router ReadySHARE lets you access and share a USB device connected to the router USB port. (If your USB device uses special drivers, it is not compatible.) Figure 5. One USB 2.0 port is located on the back panel of the router To connect a USB device: Insert your USB storage drive into the USB port on the router.

  • Page 66: Access The Storage Device From A Mac

    AC1200 WiFi Router Model R6120 You must use the power supply when you connect the USB device to the router. When you connect the storage device to the router’s port, it might take up to two minutes before the storage device is ready for sharing. By default, the device is available to all computers on your local area network (LAN).

  • Page 67: Manage Access To A Storage Device

    AC1200 WiFi Router Model R6120 Select Start > Run. Enter \\readyshare in the dialog box. Click the OK button. A window automatically opens and displays the USB device. Right-click the USB device and select Map network drive. The Map Network Drive window opens.

  • Page 68: Enable Ftp Access Within Your Network

    AC1200 WiFi Router Model R6120 Enable or disable access methods by selecting or clearing the corresponding check boxes and specifying access to the storage device as described in the following table. Access Method Description Network Connection Enabled by default. You can type \\readyshare to access the storage device within your network.

  • Page 69: View Network Folders On A Device

    AC1200 WiFi Router Model R6120 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > USB Storage > ReadySHARE.

  • Page 70: Add A Network Folder On A Storage Device

    AC1200 WiFi Router Model R6120 Add a Network Folder on a Storage Device You can add network folders on a storage device connected to the USB port on the router. To add a network folder: Launch a web browser from a computer or mobile device that is connected to the network.

  • Page 71: Change A Network Folder, Including Read And Write Access, On A Usb Drive

    AC1200 WiFi Router Model R6120 Change a Network Folder, Including Read and Write Access, on a USB Drive You can change network folders on a storage device that is connected to the USB port on the router. To change a network folder: Launch a web browser from a computer or mobile device that is connected to the network.

  • Page 72: Safely Remove A Usb Device

    AC1200 WiFi Router Model R6120 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > USB Settings.
  • Page 73 AC1200 WiFi Router Model R6120 Select ADVANCED > USB Storage > ReadySHARE. The USB Storage (Advanced Settings) page displays. In the Available Network Folders table, select a device. If a single device is attached to the USB port, the radio button is selected automatically.

  • Page 74: Share A Usb Printer

    Use the Shared Printer on page 76 • View or Change the Status of a Printer on page 77 • Use the Scan Feature of a Multifunction USB Printer on page 78 • Manage the NETGEAR USB Control Center Settings on page 78...

  • Page 75: Install The Printer Driver And Cable The Printer

    The NETGEAR USB Control Center opens. Follow the prompts to install the NETGEAR USB Control Center. After the InstallShield Wizard completes the installation, the NETGEAR USB Control Center prompts you to select a language. Select a language from the menu and click the OK button.

  • Page 76: Use The Shared Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. Share a USB Printer...

  • Page 77: View Or Change The Status Of A Printer

    The status changes to Available. Now any computers on the network can use the printer. View or Change the Status of a Printer To view or change the status: Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center opens. The Status column shows the status for each device: •...

  • Page 78: Use The Scan Feature Of A Multifunction Usb Printer

    The scanner page displays so that you can use the USB printer for scanning. Manage the NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.

  • Page 79: Change The Netgear Usb Control Center Language

    The Control Center - Configuration page displays. From the Language menu, select a language. Click the OK button. The next time the NETGEAR USB Control Center starts, the language changes. Specify the USB Control Center Time-Out To specify the time-out: Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center opens.
  • Page 80 Manage the WAN and LAN Network Settings This chapter describes how you can manage the WAN and LAN network settings of the router. The chapter includes the following sections: • Manage the WAN Security Settings on page 81 • Set Up a Default DMZ Server on page 81 •...

  • Page 81: Manage The Wan Security Settings

    AC1200 WiFi Router Model R6120 Manage the WAN Security Settings The WAN security settings include port scan protection and denial of service (DoS) protection, which can protect your LAN against attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. By default, DoS protection is enabled and a port scan is rejected.

  • Page 82: Manage Igmp Proxying

    AC1200 WiFi Router Model R6120 To set up a default DMZ server: Launch a web browser from a computer or mobile device device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password.

  • Page 83: Manage Vpn Pass-Through

    AC1200 WiFi Router Model R6120 Manage VPN Pass-Through VPN pass-through allows a computer on the local area network (LAN) to receive VPN traffic from the Internet over an IPSec, PPTP, or L2TP connection. Under normal circumstances, leave VPN pass-through enabled, which is the default setting.

  • Page 84: Manage The Sip Application-Level Gateway

    AC1200 WiFi Router Model R6120 Select a NAT Filtering radio button: • Secured. Provides a secured firewall to protect the computers on the LAN from attacks from the Internet but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning.

  • Page 85: Manage The Router Information Protocol Settings

    AC1200 WiFi Router Model R6120 settings if you need a specific IP subnet that one or more devices on the network use, or if competing subnets use the same IP scheme. To change the LAN IP address settings: Launch a web browser from a computer or mobile device that is connected to the network.

  • Page 86: Manage The Dhcp Server Address Pool

    AC1200 WiFi Router Model R6120 • Out Only. The router broadcasts its routing table periodically but does not incorporate the RIP information that it receives. • In Only. The router incorporates the RIP information that it receives but does not broadcast its routing table.

  • Page 87: Manage Reserved Lan Ip Addresses

    AC1200 WiFi Router Model R6120 Specify the range of IP addresses that the router assigns: • In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the router. By default, the starting IP address is 192.168.1.2.

  • Page 88: Change A Reserved Ip Address

    AC1200 WiFi Router Model R6120 The reserved address is not assigned until the next time the computer or device contacts the router’s DHCP server. Reboot the computer or device, or access its IP configuration and force a DHCP release and renew.

  • Page 89: Disable The Built-In Dhcp Server

    AC1200 WiFi Router Model R6120 In the Address Reservation section, select the radio button for the reserved address. Click the Delete button. The address entry is removed. Disable the Built-In DHCP Server By default, the router functions as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all devices connected to the LAN.

  • Page 90: Set Up And Manage Custom Static Routes

    AC1200 WiFi Router Model R6120 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup.

  • Page 91: Set Up A Static Route

    AC1200 WiFi Router Model R6120 Set Up a Static Route You can add a static route to a destination IP address and specify the subnet mask, gateway IP address, and metric. To set up a static route: Launch a web browser from a computer or mobile device that is connected to the network.

  • Page 92: Change A Static Route

    AC1200 WiFi Router Model R6120 Change a Static Route You can change an existing static route. To change a static route: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens.

  • Page 93: Set Up A Bridge For A Port Group Or Vlan Tag Group

    AC1200 WiFi Router Model R6120 The route is removed from the table on the Static Routes page. Set Up a Bridge for a Port Group or VLAN Tag Group Some devices, such as an IPTV, cannot function behind the router’s Network Address Translation (NAT) service or firewall.

  • Page 94: Set Up A Bridge For A Vlan Tag Group

    AC1200 WiFi Router Model R6120 Select the By bridge group radio button. Select a Wired Ports check box or a Wireless check box. • If your device is connected to an Ethernet port on the router, select the Wired Devices check box that corresponds to the Ethernet port on the router to which the device is connected.
  • Page 95 AC1200 WiFi Router Model R6120 Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. The VLAN / Bridge Settings page displays. Select the Enable VLAN Tag check box. The page expands. Select the By VLAN tag group radio button.

  • Page 96: Improve Network Connections With Universal Plug-N-Play

    AC1200 WiFi Router Model R6120 Improve Network Connections With Universal Plug-N-Play Universal Plug-N-Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
  • Page 97 Manage the Router This chapter describes how you can manage the settings for administering and maintaining your router. The chapter includes the following sections: • Update the Firmware of the Router on page 98 • Change the admin Password on page 100 •...

  • Page 98: Update The Firmware Of The Router

    The router firmware is stored in flash memory. You can check to see if new firmware is available and update the router to the new firmware. You can also visit the NETGEAR support website, download the firmware manually, and update the router to the new firmware.

  • Page 99: Manually Upload New Firmware And Update The Router

    Downloading firmware and updating the router are two separate tasks that are combined in the following procedure. To download new firmware manually and update your router: Visit downloadcenter.netgear.com, locate the support page for your product, and download the new firmware. Read the new firmware release notes to determine whether you must reconfigure the router after updating.

  • Page 100: Change The Admin Password

    AC1200 WiFi Router Model R6120 A progress bar might show the progress of the firmware upload process. The firmware upload process takes several minutes. When the upload is complete, your router restarts. Verify that the router runs the new firmware version: Launch a web browser from a computer or mobile device that is connected to the network.

  • Page 101: Set Up Password Recovery

    AC1200 WiFi Router Model R6120 Set Up Password Recovery We recommend that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser.

  • Page 102: Manage The Configuration File Of The Router

    AC1200 WiFi Router Model R6120 A login window opens. With your recovered password, log in to the router. Manage the Configuration File of the Router The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer or restore it.

  • Page 103: Return The Router To Its Factory Default Settings

    AC1200 WiFi Router Model R6120 Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. Click the Browse button and navigate to and select the saved configuration file. The backup file from which you can restore the configuration ends in .cfg...

  • Page 104: Erase The Settings

    AC1200 WiFi Router Model R6120 WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, if you are connected to the router’s web page, do not close the browser, click a link, or load a new page. Do not turn off the router. Wait until the router finishes restarting and the Power LED turns solid green.

  • Page 105: View The Status And Statistics Of The Router

    AC1200 WiFi Router Model R6120 View the Status and Statistics of the Router You can view information about the router and its ports and the status of the Internet connection and WiFi network. In addition, you can view traffic statistics for the various ports.

  • Page 106: Check The Internet Connection Status

    AC1200 WiFi Router Model R6120 Click the ADVANCED tab. The ADVANCED Home page displays. In the Internet Port pane, click the Show Statistics button. • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet), LAN (Ethernet) ports, and WLAN (WiFi) ports. For each port, the pop-up window displays the following information: Status.

  • Page 107: Manage The Activity Log

    AC1200 WiFi Router Model R6120 • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. • Default Gateway. The IP address for the default gateway that the router communicates with.

  • Page 108: Specify Which Activities Are Logged

    AC1200 WiFi Router Model R6120 • Action. The action that occurred, such as whether Internet access was blocked or allowed. • Source. The name, IP address, or MAC address of the target device, application, or website for this log entry.
  • Page 109 AC1200 WiFi Router Model R6120 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select Attached Devices. Wired devices are connected to the router with Ethernet cables. Wireless devices are connected to the router through the WiFi network, in either the 2.4 GHz band or one of the 5 GHz bands.

  • Page 110: Chapter 10 Manage The Advanced Wifi Features

    Manage the Advanced WiFi Features This chapter describes how you can manage the advanced WiFi features of the router. For information about the basic WiFi settings, see Manage the Basic WiFi Network Settings on page 47. The chapter includes the following sections: •...

  • Page 111: Set Up A Wifi Schedule

    AC1200 WiFi Router Model R6120 Set Up a WiFi Schedule You can turn off the WiFi signal from your router at times when you do not need a WiFi connection. For example, you might turn it off for the weekend if you leave town. You can set up a separate WiFi schedule for each WiFi band.

  • Page 112: Manage Advanced Wifi Settings

    AC1200 WiFi Router Model R6120 The BASIC Home page displays. Select ADVANCED > Advanced Setup > Advanced Wireless Settings. The Advanced Wireless Settings page displays. Scroll down to the WPS Settings section in the lower part of the page. The Router’s PIN field displays the fixed PIN that you use to configure the router’s WiFi settings from another platform through WPS.

  • Page 113: Use The Router As A Wifi Access Point Only

    2347), and the preamble mode (the default is Long Preamble) are reserved for WiFi testing and advanced configuration only. CTS/RTS Threshold (1-2347) Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi Preamble Mode function of the router unexpectedly.
  • Page 114 AC1200 WiFi Router Model R6120 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Access Point.

  • Page 115: Chapter 11 Manage Port Forwarding And Port Triggering

    Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic for services and applications. You need networking knowledge to set up these features. This chapter includes the following sections: •...

  • Page 116: Manage Port Forwarding To A Local Server For Services And Applications

    AC1200 WiFi Router Model R6120 Manage Port Forwarding to a Local Server for Services and Applications If a server is part of your network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 117: Add A Port Forwarding Rule With A Custom Service Or Application

    AC1200 WiFi Router Model R6120 Add a Port Forwarding Rule With a Custom Service or Application The router lists default services and applications that you can use in port forwarding rules. If the service or application is not predefined, you can add a port forwarding rule with a custom service or application.

  • Page 118: Change A Port Forwarding Rule

    AC1200 WiFi Router Model R6120 (Continued) Field Description Internal port range Specify the internal port or ports by one of these methods: • If the external and internal port or ports are identical, leave the Use the same port range for Internal port check box selected.

  • Page 119: Remove A Port Forwarding Rule

    AC1200 WiFi Router Model R6120 For information about the settings, see Add a Port Forwarding Rule With a Custom Service or Application on page 117. Click the Apply button. Your settings are saved. The changed rule displays in the table on the Port Forwarding / Port Triggering page.

  • Page 120: How The Router Implements The Port Forwarding Rule

    AC1200 WiFi Router Model R6120 Dynamic DNS makes it much easier to access a server from the Internet because you can enter the name in the web browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes.

  • Page 121: Add A Port Triggering Rule

    AC1200 WiFi Router Model R6120 Add a Port Triggering Rule The router does not provide default services and applications for port triggering rules. You must define a custom service or application for each port triggering rule. To add a port triggering rule: Launch a web browser from a computer or mobile device that is connected to the network.

  • Page 122: Change A Port Triggering Rule

    AC1200 WiFi Router Model R6120 (Continued) Field Description Starting Port Enter the start port number for the inbound connection. Ending Port Enter the end port number for the inbound connection. Click the Apply button. Your settings are saved and the rule is added to the Port Triggering Portmap Table on the Port Forwarding / Port Triggering page.

  • Page 123: Remove A Port Triggering Rule

    AC1200 WiFi Router Model R6120 Remove a Port Triggering Rule You can remove a port triggering rule that you no longer need. To remove a port triggering rule: Launch a web browser from a computer or mobile that is connected to the network.

  • Page 124: Disable Port Triggering

    AC1200 WiFi Router Model R6120 In the Port Triggering Time-out field, enter a value up to 9999 minutes. The default setting is 20 minutes. Click the Apply button. Your settings are saved. Disable Port Triggering By default, port triggering is enabled. You can disable port triggering temporarily without removing any port triggering rules.
  • Page 125 AC1200 WiFi Router Model R6120 You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.

  • Page 126: Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: •...

  • Page 127: Reboot The Router From Its Web Interface

    AC1200 WiFi Router Model R6120 Reboot the Router From Its Web Interface You or NETGEAR technical support can reboot the router from its web interface, either locally or remotely, for example, when the router seems to be unstable or is not operating normally.

  • Page 128: Wifi Settings

    Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware might be corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware.

  • Page 129: Power Led Stays Amber

    AC1200 WiFi Router Model R6120 Power LED Stays Amber When the router is turned on, the Power LED turns amber for up to two minutes and then turns green. If the LED does not turn green, this indicates a problem with the router.

  • Page 130: You Cannot Access The Internet

    If you are attempting to set up your router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert DSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration. You Cannot Access the Internet If you can access your router but not the Internet, check to see if the router can obtain an IP address from your Internet service provider (ISP).

  • Page 131: Troubleshoot Pppoe

    AC1200 WiFi Router Model R6120 If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

  • Page 132: Troubleshoot Internet Browsing

    AC1200 WiFi Router Model R6120 Click the ADVANCED tab. The ADVANCED Home page displays. In the Internet Port pane, click the Connection Status button. The Connection Status pop-up window opens. Check the information in the Connection Status pop-up window to see if your PPPoE connection is up and working.

  • Page 133: Troubleshoot Wifi Connectivity

    AC1200 WiFi Router Model R6120 Troubleshoot WiFi Connectivity If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem: • Does the computer or mobile device that you are using find your WiFi network? If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi On/Off button on the router to turn the router WiFi radios back on.

  • Page 134: Test The Path From Your Computer To A Remote Device

    AC1200 WiFi Router Model R6120 Request timed out If the path is not functioning correctly, one of the following problems might be present: • Wrong physical connections For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected.

  • Page 135: Chapter 13 Supplemental Information

    Supplemental Information This appendix includes technical information about your router. The appendix covers the following topics: • Factory Settings on page 136 • Technical Specifications on page 139...

  • Page 136: Factory Settings

    AC1200 WiFi Router Model R6120 Factory Settings You can reset the router to the factory default settings that are shown in the following table. For more information about resetting the router to its factory settings, see Return the Router to Its Factory Default Settings on page 103.
  • Page 137 AC1200 WiFi Router Model R6120 Table 4. Router factory default settings (Continued) Feature Default Setting Firewall and WAN security Inbound (communications Disabled (except traffic on port 80, the HTTP port) coming in from the Internet) Outbound (communications Enabled (all) going out to the Internet)
  • Page 138 AC1200 WiFi Router Model R6120 Table 4. Router factory default settings (Continued) Feature Default Setting Security None (open network) Allow guests to access main Disabled network General WiFi settings Radio transmission power 100%, nonconfigurable 20/40 MHz coexistence Enabled Fragmentation length...

  • Page 139: Technical Specifications

    AC1200 WiFi Router Model R6120 Technical Specifications The following table shows the technical specifications for the router. Table 5. Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, Dynamic DNS, UPnP, and SMB Power adapter North America: 120V, 60 Hz, input All regions: 12V @ 1.5A output...
  • Page 140 AC1200 WiFi Router Model R6120 Table 5. Router specifications (Continued) Feature Description Operating frequency range 2.4 GHz band • US: 2.412–2.462 GHz • Europe: 2.412–2.472 GHz • Australia: 2.412–2.472 GHz • China: 2.412–2.472 GHz 5 GHz band • US: 5.18–5.24 + 5.745–5.825 GHz •...

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