Samsung SMT-i5343 User Manual
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Samsung SMT-i5343 User Manual

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  • Page 1 SMT-i5343 User Guide...
  • Page 2 COPYRIGHT This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.

  • Page 3: Safety Concerns

    Indicates additional information for referrence. Checks Provides the operator with checkpoints for stable system operation. Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product Instruction Indication for commanding a specifically required action SMT-i5343 User Guide _...

  • Page 4: Warning

    Humidity or liquid may heating device (cigarette heat, damage the parts and circuits of heater, etc.) this product. Do not use or store flammable spray or materials near the phone. _ © SAMSUNG Electronics Co., Ltd.

  • Page 5: Caution

    Do not install the phone under Listening with a headset or direct sunlight. earphone at high volume may damage your hearing. SMT-i5343 User Guide _...

  • Page 6: Table Of Contents

    Part Names and Functions ............ 18 Front Configuration ..............18 Name and Function ..............19 Phone Information Display ............ 21 Phone Status Indicator..............21 LED Indicator ................21 Phone Status Icons ..............22 Call Status Information ..............23 _ © SAMSUNG Electronics Co., Ltd.
  • Page 7 Receiving a Video Call ..............41 Functions Available during Call ..........42 Call Park ..................42 Mute ..................... 43 Call Transfer ................. 44 Conference Function ..............45 Details ................... 46 Call Record .................. 46 Under Video Call function ............47 SMT-i5343 User Guide _...
  • Page 8 Wake-Up Call ................76 Call Forward ................. 77 DND ....................78 Follow Me ..................78 AOM ..................79 Settings ................... 83 Sound ................... 83 Screen ..................85 Time Zone ..................88 Security ..................89 Alarm .................... 90 _ © SAMSUNG Electronics Co., Ltd.
  • Page 9 Network Setting ................109 Advanced ................... 111 Contacts ..................115 Call History ................. 116 Phone Settings ................117 Programmable Key ..............121 AOM ...................130 Phone Management ..............131 Smart Phone Interoperation (SDM) ........134 System Configuration Diagram ..........134 Key Functions ................134 SMT-i5343 User Guide _...
  • Page 10 Auto Retry ..................179 Last Call Redial ................179 Barge In ..................180 No Ring ..................180 Multi-Ring ...................181 Mobile Extension (MOBEX) ............182 Intercom ..................182 Malicious Call Tracking ..............182 Extension Announcement............183 CLI Control .................183 Conference Features ............184 _ © SAMSUNG Electronics Co., Ltd.
  • Page 11 Transfer to Voicemail ..............186 Other ..................187 Function Allocation Initialization ..........187 Changing Password ..............187 Hot Desking................187 Extension Group Login/Logout ..........188 Absence ..................188 Account Code ................188 Wake-Up Call ................189 Language Selection ..............189 TROUBLESHOOTING ANNEX Product Specifications ............192 SMT-i5343 User Guide _...

  • Page 12: Before Use

    Quick Guide Camera (option) Power Adaptor (option) Wall-Mount Bracket (option) - If any components are damaged or missing, contact the dealer. - The camera and power adaptor are options. If necessary, contact the dealer. _ © SAMSUNG Electronics Co., Ltd.

  • Page 13: Phone Installation

    Connect the other end to the PC network port. Connect the LAN cable connected to the network to the LAN connection port of the phone. - When power is supplied from the LAN port (PoE), the phone is booted upon LAN connection. SMT-i5343 User Guide _...
  • Page 14 - When connecting the power cable, make it go through the center hole of phone cradle. For video call, connect a camera to the camera connection port. If a USB is used, connect a USB to the USB connection port. _ © SAMSUNG Electronics Co., Ltd.

  • Page 15: Assembling The Cradle For Desk

    Fix one latch of the cradle to the top or bottom groove of the phone. Push the remaining latch into the remaining groove on the opposite side. Place the phone on the installation location and check whether it shakes. SMT-i5343 User Guide _...

  • Page 16: Assembling The Wall-Mount Bracket

    Pull off the handset rack, and then insert it in the opposite direction, as shown in the figure. - Only the up-down direction changes. The front- back remains unchanged. Install the phone onto the wall. _ © SAMSUNG Electronics Co., Ltd.

  • Page 17: Detachment From The Wall-Mount Bracket

    - Detach the phone more easily by pulling the entire bottom of the bracket instead of only the [Push] section. Remove the handset hook and insert it again by changing its direction. SMT-i5343 User Guide _...

  • Page 18: Things You Should Know

    Screen The SMT-i5343 phone displays various functions on the LCD screen. You can enjoy the functions easily using the navigation button, [OK] button, or the soft buttons that is on the right and bottom of the screen.
  • Page 19 USB Charging With a phone to which a power adaptor is connected, you can use the USB charging function. (When PoE is connected, the USB charging function is not available during call.) SMT-i5343 User Guide _...

  • Page 20: Part Names And Functions

    Part Names and Functions Front Configuration The color or image of the product in this manual may be different from the actual ones. _ © SAMSUNG Electronics Co., Ltd.

  • Page 21: Name And Function

    This button displays the message menu. Contacts button This button displays the contact menu. Hold button This button is used to hold a call temporary without hanging up. Transfer button This button is used to transfer a call to someone else. SMT-i5343 User Guide _...
  • Page 22 This button is used to select desired function from the menus displayed on the LCD screen. Handset transfers the caller’s voice. Handset Navigation button The SMT-i5343 phone has navigation buttons that allow users to use its functions easily. OK button Direction key Button...

  • Page 23: Phone Information Display

    Blinks fast in red (0.3 sec.) When the user is receiving an incoming call. Blinks slowly in red (1.5 sec.) When the user is on hold. Red indicator light turns on A user is busy or the corresponding function is enabled SMT-i5343 User Guide _...

  • Page 24: Phone Status Icons

    Bluetooth mobile phone (connected/not connected) Smart phone connection status AOM connection status (Galaxy Tab 10.1) PC client connection status Communication setup status when a USB camera is connected, (video-enabled/video-disabled) Lock status System Update Notification VPN connection status _ © SAMSUNG Electronics Co., Ltd.

  • Page 25: Call Status Information

    Hot Line status Intercom status Not Registered status A call is being made A call is being received In a call Under a private call Under a hot line call On hold Under a conference call SMT-i5343 User Guide _...

  • Page 26: Supplementary Functions Menu

    While pressing the [Function] soft button at the bottom of screen, press the right selection button of the menu you want to use. Supplementary Functions Menu of Waiting Screen Supplementary Functions Menu of Communication Status _ © SAMSUNG Electronics Co., Ltd.

  • Page 27: Text Input Method

    Korean characters, the English alphabet and numbers can be input using the dial buttons. - Inputting special characters: Press the [#] button to select the special character input mode, and select characters using the navigation button to input or modify them. Navigation button Dial button SMT-i5343 User Guide _...

  • Page 28: Basic Functions

    If incorrect information is entered during easy installation, the phone may not be properly registered or there may be a network fault. Make sure to enter the information provided by the system administrator. The SMT-i5343 phone supports 3 types of phone registration. Settings Description...
  • Page 29 - SIP registration server setup: Enter the SIP server information. - SIP registration information setup: Enter the phone registration information. - Time server setup: Enter the address and update interval of time server. Press the [>] soft button. SMT-i5343 User Guide _...
  • Page 30 Enter the 802.1x information and press the [>] soft button. - Make sure to contact the system administrator because network connection may be failed if incorrect information is entered. _ © SAMSUNG Electronics Co., Ltd.
  • Page 31 After configuring LLDP, Complete easy installation by pressing the [Done] soft button, then the phone is restarted. - To modify already entered information, select [No] and press the [<] soft button. SMT-i5343 User Guide _...

  • Page 32: Main Screen

    [Menu]  [Settings]  [Screen]  [Background Image] is set to the background screen of the selected type. - When you select [Widget], a default background screen for each main screen type is used. _ © SAMSUNG Electronics Co., Ltd.

  • Page 33: Program Key

    Retrieving Program Key If you select ‘Line+Program Key’, ‘Program Key’ in [Menu]  [Settings]  [Screen]  [Main Screen Type], you can retrieve the configured program key in the main screen. Press the [Program Key] button to retrieve. SMT-i5343 User Guide _...
  • Page 34 - An empty button without a registered function is displayed as [+]. Select a function to register. After entering the name and value, press the [Save] button. _ © SAMSUNG Electronics Co., Ltd.
  • Page 35 Editing/Deleting Program Key Press the left/right program key button of a button to edit. After editing in the program key setup screen, press the [Save] button. - To delete a program key function, press the [Delete] button. SMT-i5343 User Guide _...

  • Page 36: List Of Incoming Calls During Absent

    [History]  [Missed]. If you select ‘Received Messages’, you can check the details by going to [Message]  [Inbox]. If you select ‘Voice Messages’, you can check the details by going to the voicemail box. _ © SAMSUNG Electronics Co., Ltd.

  • Page 37: Dialing

    When you press the [Voice Call] soft button at the bottom of screen, you can hear a call connection tone. If the other party receives the call, begin the conversation. SMT-i5343 User Guide _...

  • Page 38: Dialing A Outbound Call

    If the other party receives the call, begin the conversation. As the outbound call number may vary per system, contact the system administrator. _ © SAMSUNG Electronics Co., Ltd.

  • Page 39: Dialing Via Speaker Phone

    - If the handset is picked during a call, the speaker is turned off, and the conversation can be continued through the handset. When a call ends, press the [Speaker] button again. - If a handset is being used, hang up. SMT-i5343 User Guide _...

  • Page 40: Quick Search Function

    Move to a phone number you want by using the navigation button. And press the [Voice Call]/[Video Call] soft button, then a call is made to the selected number. _ © SAMSUNG Electronics Co., Ltd.

  • Page 41: Answering Incoming Calls

    Converse with the counterpart. - If the handset is picked during a call, the speaker is turned off, and the conversation can be continued through the handset. When a call ends, press the [Speaker] button again. SMT-i5343 User Guide _...

  • Page 42: Video Call

    - During video call, you can turn on/off your video using the [Video Off]/[Video On] soft button. _ © SAMSUNG Electronics Co., Ltd.

  • Page 43: Receiving A Video Call

    - During video call, you can turn on/off your video using the [Video Off]/[Video On] soft button. SMT-i5343 User Guide _...

  • Page 44: Functions Available During Call

    A call can be held temporarily to make the caller wait, and then the conversation can be continued when convenient. To hold the current call, press the [Hold] button during call. The ‘Hold’ message is displayed. The call can be resumed by pressing the [Hold] button again. _ © SAMSUNG Electronics Co., Ltd.

  • Page 45: Mute

    To block your voice during call, press the [Mute] button. - Now the counterpart cannot hear your voice. The ‘Mute’ message is displayed. When you press the [Mute] button again, the function is cleared. SMT-i5343 User Guide _...

  • Page 46: Call Transfer

    To return to the original call, press the [end call] button. Then you can retry by press the [Transfer] button again to retry, or, return to the existing call by pressing the [Hold] button. _ © SAMSUNG Electronics Co., Ltd.

  • Page 47: Conference Function

    (To know the maximum number of conference participants, contact the system administrator.) To support the conference call service, the phone number should be registered with the system. If this function does not work properly, contact the system administrator. SMT-i5343 User Guide _...

  • Page 48: Details

    Call Record If the phone is connected to Samsung Communicator, you can record a call. In the communication status, go to [Function]  [Record] and press the right selection button. Then you can start recording.

  • Page 49: Under Video Call Function

    - If you press [< >] (screen zoom in) at the bottom of screen, you can see the video call screen in full screen. When you press [> <] (screen zoom out), it returns back to the default screen. SMT-i5343 User Guide _...
  • Page 50 During video call, if you press the [Function] soft button and select [PIP OFF], your video disappears from the screen. - In the PIP OFF status, if you select [Function]  [PIP ON], your video appears again. _ © SAMSUNG Electronics Co., Ltd.

  • Page 51: Call Transfer

    During communication using the IP phone, if you press the [Move] button, you can still talk through the smartphone. During communication using the smartphone, if you press the [Headset] button, you can still talk through the IP phone. SMT-i5343 User Guide _...

  • Page 52: Volume Control

    Volume Control of a Speaker The user can adjust the volume of a speaker in the following way while calling. To increase the speaker volume, press the upper part (+) of the [Volume] button. _ © SAMSUNG Electronics Co., Ltd.

  • Page 53: Volume Control Of Ringing Sound

    To decrease the volume of the ringtone, press the lower part (-) of the [Volume] button while the bell is ringing. By pressing the [Volume] button in standby mode, the user can also adjust the key tone volume. SMT-i5343 User Guide _...

  • Page 54: How To Use Menus

    You can check news. Browser You can search and use the information provided from the browser server. Language You can select a system language either Korean or English. Presence You can change your status to online/meeting/ _ © SAMSUNG Electronics Co., Ltd.
  • Page 55 The phone model name, software version information information, memory usage and license are displayed. Video Call The video call function is available from V2.0 version or later. Easy Installation You can precede easy installation for phone registration. SMT-i5343 User Guide _...
  • Page 56 You can restart the phone. Administrator You can enter into the administrator menu. (The administrator password is required.) Logout/Login You can log out from the phone. uReady setup You can set up whether to use uReady. _ © SAMSUNG Electronics Co., Ltd.

  • Page 57: Contacts

    In addition, calls can easily be made using the contacts. [Directory Service] You can search the users registered in the directory server. The directory service is displayed only when the system supports it. For information on the specific server, contact the server administrator. SMT-i5343 User Guide _...
  • Page 58 - You can search the number by entering just a part of the name to search. - After selecting a name in the search list, press the [OK] button. Then, the detail information of phone number is displayed. _ © SAMSUNG Electronics Co., Ltd.
  • Page 59 You can edit a phone number registered in the contacts. Press the [Menu]  [Contacts]  [Edit Mode] soft button, select a phone number to edit, and press the [Edit] soft button. Enter the modified information and press the [Save] soft button. SMT-i5343 User Guide _...
  • Page 60 Press the [Menu]  [Contacts]  [Groups]  [Add Group] soft button. Enter a new group name and press the [Save] soft button. - You can set up the group name and bell sound. _ © SAMSUNG Electronics Co., Ltd.
  • Page 61  select a group to delete and press the [Delete Group] soft button. Click the [Delete] soft button to delete the phone number. - The members of the deleted group are moved to the unspecified group. SMT-i5343 User Guide _...

  • Page 62: History

    - [Message]: The recently sent/received messages are displayed. - If you move to a desired phone number by using the navigation button and press either the [OK] button or the right selection button, the detail information is retrieved. _ © SAMSUNG Electronics Co., Ltd.

  • Page 63: Message

    Voice Message You can save or check a voice message. Select [Menu]  [Message]  [Voice Message], then you can go to the Voicemail Box. Check voice messages by following instructions. SMT-i5343 User Guide _...
  • Page 64 - A message can be sent up to 10 people at a time. The calling line is subject to charge. A user can change a calling number, but the actual line to be charged can be changed only through the calling line change. _ © SAMSUNG Electronics Co., Ltd.
  • Page 65 [OK] button. - [Forward]: You can forward a message to others by pressing the below soft button. - [Reply]: You can reply to a counterpart who sent a message. - [Delete]: You can delete a message. SMT-i5343 User Guide _...
  • Page 66 - [Delete]: You can delete a message. The reception check function is displayed only when it is supported in the system. If this function does not work properly, contact the system administrator. _ © SAMSUNG Electronics Co., Ltd.
  • Page 67 [OK] button. - [Forward]: You can forward a message to others by pressing the below soft button. - [Edit]: You can edit a message. - [Delete]: You can delete a message. SMT-i5343 User Guide _...

  • Page 68: News & Notice

    To view the detail of notice, select a notice and then press [OK] button. News You can check news. Select [Menu]  [News & Notice]  [News]. To view the detail of notice, select a notice and then press [OK] button. _ © SAMSUNG Electronics Co., Ltd.

  • Page 69: Browser

    - You cannot use the menu if there is no browser server. To find out more about the server setup, contact the server administrator. - The browser service varies depending on the server. For information about the service, contact the server administrator. SMT-i5343 User Guide _...

  • Page 70: Presence Setting

    The user has logged in, but ‘offline’ status is shown to buddy users. ‘Do not disturb’ status. Do Not Disturb After logging out from the presence server, Auto Login does not work until next login. _ © SAMSUNG Electronics Co., Ltd.
  • Page 71 Select a desired status.  Press the [Action Edit] soft button. Set up a status by pressing the [Add] soft button at the bottom of presence setup screen. Press the [Save] soft button after adding an additional function. SMT-i5343 User Guide _...
  • Page 72 You can initialize the additional functions of a status. Press the [Menu]  [Presence Setting]  [Function Initialization] soft button. When you press the [OK] soft button in the below popup window, all the actions configured for a selected status are deleted. _ © SAMSUNG Electronics Co., Ltd.
  • Page 73 - After login, your presence status is displayed on the waiting screen. Logout Setup Press the [Menu]  [Presence Setting]  [Logout] soft button. If logout is configured, the user status is not displayed to a buddy. SMT-i5343 User Guide _...
  • Page 74 - The buddy status is not displayed if the user logs out. - Call Available: If the phone icon is blue, the user can take a call. - In a Call: If the phone icon is red, the user is busy. _ © SAMSUNG Electronics Co., Ltd.
  • Page 75 A desired user  [Edit] soft button. After selecting [Buddy ID], press the [Delete Field] soft button to delete the buddy ID. If you press the [Save] soft button after deleting the buddy ID, the history of buddy ID deletion is saved. SMT-i5343 User Guide _...

  • Page 76: Call Service

    When you press the [OK] soft button in the below popup window, it becomes Auto Answer status. - You can disable the service in the same manner. _ © SAMSUNG Electronics Co., Ltd.

  • Page 77: Call Waiting

    When you press the [OK] soft button in the below popup window, it becomes absence status. - You can disable the service in the same manner. SMT-i5343 User Guide _...

  • Page 78: Outbound Call Lock

    (e.g. 06181500-June 18 3:00 pm) - Repeat Setting [Repeat]: When you enter hour and minute,the wake-up call rings every day at the specified time. (e.g. 1502-3:02 pm) _ © SAMSUNG Electronics Co., Ltd.

  • Page 79: Call Forward

    - You can set up All Forward, Busy Forward, No Answer Forward, Unreachable Forward, Group Forward, or VM Forward. You can enable the Service Mode using the navigation button, and register a Destination Number. - You can disable the service in the same manner. SMT-i5343 User Guide _...

  • Page 80: Dnd

    When you press the below [Save] soft button, the Follow Me function is enabled. - You can disable the service in the same manner. _ © SAMSUNG Electronics Co., Ltd.

  • Page 81: Aom

    If an AOM device is connected, you can retrieve or modify the AOM button function. [Retrieving AOM Device Information] After selecting an AOM device by using the navigation button, press the [AOM Info] soft button. The detail information of a selected AOM device is displayed. SMT-i5343 User Guide _...
  • Page 82 The AOM button setup function may not be available depending on system. If this function does not work properly, contact the system administrator. For detail information about how to use the AOM button function, refer to the SCM operation manual. _ © SAMSUNG Electronics Co., Ltd.
  • Page 83 (Up to 4 AOM devices are supported.) - [>][<]: You can move the location of the AOM button by page. - [Edit]: You can edit the AOM button function. You can modify the information of a selected AOM button. SMT-i5343 User Guide _...
  • Page 84 In the popup window, press the [OK] soft button. Enter the information and press the [Save] soft button. - If the entered information is not correct, the AOM button function cannot be registered. _ © SAMSUNG Electronics Co., Ltd.

  • Page 85: Settings

    Ring Tone Select [Menu]  [Settings]  [Sound]  [Ring Tone]. You can set up a ringtone. Key Tone Select [Menu]  [Settings]  [Sound]  [Key Tone]. You can set up a key tone. SMT-i5343 User Guide _...
  • Page 86 Select [Menu]  [Settings]  [Sound]  [Short Message Tone]. You can set up a message alert sound. System Ring Tone Select [Menu]  [Settings]  [Sound]  [System Ring Tone]. You can set up a system ring tone. _ © SAMSUNG Electronics Co., Ltd.

  • Page 87: Screen

    By pressing the navigation button, the user can change the background image and time display. By using the widget, you can display a digital clock, analog clock, world time clock, or calendar. 24-Hour Time Select [Menu]  [Settings]  [Screen]  [24-Hour Time]. SMT-i5343 User Guide _...
  • Page 88 Below are shown the default LCD power settings. - Screen dim: After 30 seconds - Screen dim-brightness: Medium - Screen off: User Configuration (08:00 to 18:00) Using the LCD power setting function helps extend the lifetime of the LCD. _ © SAMSUNG Electronics Co., Ltd.
  • Page 89 Main Screen Type Select [Menu]  [Settings]  [Screen]  [Main Screen Type]. SMT-i5343 User Guide _...

  • Page 90: Time Zone

    Select [Menu]  [Settings]  [Time Zone]  [Time Area Select]. You can select a region. Selecting a City Select [Menu]  [Settings]  [Time Zone]  [Time City Select]. You can select a city. _ © SAMSUNG Electronics Co., Ltd.

  • Page 91: Security

    [Phone Lock]. You can set up the menu lock. Change Password Select [Menu]  [Settings]  [Security]  [Change Password]. You can change a password. - You can enter up to 16 characters for the password. SMT-i5343 User Guide _...

  • Page 92: Alarm

    [Settings]  [Sound]  [Volume]  [Alarm]. Deleting an Alarm Select [Menu]  [Settings]  [Alarm]. You can delete an alarm. - [Delete]: You can delete an existing alarm. - [Delete All]: You can delete all existing alarms. _ © SAMSUNG Electronics Co., Ltd.

  • Page 93: Bluetooth & Headset

    You can adjust settings for the headset type to be used in the phone. Bluetooth Mode Select [Menu]  [Settings]  [Bluetooth & Headset]  [Bluetooth Mode]. You can select a Bluetooth mode out of ‘Not Used’, ‘Headset’, or ‘Smart Phone’. SMT-i5343 User Guide _...
  • Page 94 After selecting a Bluetooth headset to connect to the phone, press the [Pairing] button. After checking it is the correct device, press the [Register] button. - The Bluetooth headset to connect must be in the pairing waiting mode. _ © SAMSUNG Electronics Co., Ltd.
  • Page 95 When you press the [Remove] button, the device is deleted from the search list as well as it is disconnected. [Bluetooth mode is ‘Smart Phone’] To connect a smartphone to the phone, press [Wait Pairing] and start Bluetooth search in your smartphone. SMT-i5343 User Guide _...
  • Page 96 [Move] button. When you press the [Disconnect] button, the device is disconnected. When you press the [Remove] button, the device is deleted from the search list as well as it is disconnected. _ © SAMSUNG Electronics Co., Ltd.
  • Page 97 - Noise may occur depending on the position of the user if the reception power is reduced due to radio obstacles, e.g. walls and partitions. - It may be difficult to talk due to the noise from the surroundings when the user is in a noisy area or outdoors. SMT-i5343 User Guide _...

  • Page 98: Deskphone Manager Connection Information

    [Simple Connection Mode], the Bluetooth mode of phone is changed to Smart Phone. - When you select [Simple Connection Mode], you cannot change the Bluetooth mode in [Menu]  [Settings]  [Bluetooth & Headset]. _ © SAMSUNG Electronics Co., Ltd.

  • Page 99: Network Information

    LAN connection status information, etc. is displayed. Phone Information When you select [Menu]  [Settings]  [Phone Information], the phone model name or software version information is displayed. - [License]: You can check the phone license information. SMT-i5343 User Guide _...

  • Page 100: Video Call

    You can set up the video call mode. You can set up whether to turn off a video. Easy Installation Select [Menu]  [Settings]  [Easy Install]. - Refer to the ‘Basic Functions’  ‘Easy Installation’ of this manual. _ © SAMSUNG Electronics Co., Ltd.

  • Page 101: User Information Initialization

    When you press the [Yes] soft button in the popup window, the phone is restarted. Administrator Select [Menu]  [Settings]  [Administrator]. Enter the administrator mode password, and then you can enter into the administrator mode. SMT-i5343 User Guide _...

  • Page 102: Logout

    - After logout, the logout status is displayed on the waiting screen. Login Press the [Login] soft button. After entering the ID and password, press the [Login] button to log the phone into the system. _ © SAMSUNG Electronics Co., Ltd.

  • Page 103: Uready Setup

    Select [Menu]  [Settings]  [uReady Setting]. After setting up whether to use, enter the detail information. SMT-i5343 User Guide _...

  • Page 104: Interoperation Service

    Call Service Network Setting Network Setting Advanced Advanced Contacts Phone Setting Call History Phone Management Phone Setting Maintenance Programmable Key Phone Management The Mobile menu items are the same as the items of PC HOME. _ © SAMSUNG Electronics Co., Ltd.

  • Page 105: How To Use Menus

    When connecting to the phone IP address, the below login screen is displayed. You can log in as an administrator or a user and you can use the menus by using the selection buttons of each category. SMT-i5343 User Guide _...

  • Page 106: Key Functions

    (Not available for web connection through a mobile device.) Phone Settings You can set up the details such as background image, volume, bell sound type, media option, etc. Programmable You can set up the frequently used shortcut button to each button. _ © SAMSUNG Electronics Co., Ltd.

  • Page 107: Phone Information

    You can change the language of phone. After change, press the [Save] button to apply the change. 4 Network Setting Click Go to Network Setting to go to the network Go to Network setting page. Setting SMT-i5343 User Guide _...

  • Page 108: Call Service

    5 Outbound Call Lock An outbound call is restricted. You must enter a password to change the status of On and Off. 6 WakeUp Call You can enable the service (On) and set up repetition (Once, Repeat). _ © SAMSUNG Electronics Co., Ltd.
  • Page 109 A call is forwarded to a specific number when you do not pick up the phone. 5 Unreachable A call is forwarded to a specific number Forward when you do not use the phone. 6 Group Forward You can enable the service (On). SMT-i5343 User Guide _...
  • Page 110 9 Follow Me On/Off You must enter a called number and password to enable the service. 10 DND Setting You can enable the call rejection function. 11 DND White Lists The DND white list numbers are displayed. _ © SAMSUNG Electronics Co., Ltd.

  • Page 111: Network Setting

    1-2 PnP A phone is automatically registered if the system supports PnP. The network connection type is fixed to DHCP and network setup step is omitted. 1-3 Standard The user must enter the information for registration. SMT-i5343 User Guide _...
  • Page 112 Select one out of DHCP/Static/PPPoE and enter the network information. 3 VLAN Set the priority mode of the phone and PC (Same setting for both wired/wireless). 4 802.1x Enter an ID and password to apply (Same setting for both wired/wireless). _ © SAMSUNG Electronics Co., Ltd.

  • Page 113: Advanced

    The same information is entered for both registration server and proxy server. Menu Sub-menus Function Server 1 Server Set up a registration server, proxy server, or time server. 2 Registrar Server After enabling it (On), enter its domain, address, protocol, and port. SMT-i5343 User Guide _...
  • Page 114 Enter the address and update interval of time server. Registration Info. Menu Sub-menus Function Registration 1 Registration Info. Enter the registration information of the added Info. line. 2 Add Line You can add or delete a line. _ © SAMSUNG Electronics Co., Ltd.
  • Page 115 Enter the information such as Expire, T1, T2, T4, General Request, Subscribe, Expire, Session Expire, etc to set the timer. 4 QoS Setting Select the QoS type (None/IP Priority/DSCP) and enter the TOS signal and TOS media value to set the QoS. SMT-i5343 User Guide _...
  • Page 116 Dial Plan Menu Sub-menus Function Dial Plan 1 Dial Plan Enter automatic sending time, input waiting time, or sending key. Menu Sub-menus Function 1 VMS Enter the number and connection code. _ © SAMSUNG Electronics Co., Ltd.

  • Page 117: Contacts

    (office, mobile, home, fax, others) for addition. [Add Field] button You can set up an e-mail, memo input, buddy ID or bell sound. When you click a contact, you can start voice call or video call. SMT-i5343 User Guide _...

  • Page 118: Call History

    (office, mobile, home, fax, others) for addition. [Add Field] You can set up an e-mail, memo input, buddy ID or bell sound. When you click a contact, you can start voice call or video call. _ © SAMSUNG Electronics Co., Ltd.

  • Page 119: Phone Settings

    You can select 12-hour or 24-hour type. 3 Wallpaper You can register a new wallpaper file as well as use the default wallpapers. 4 LCD Power Setting You can set up LCD screen settings including On/Off time. SMT-i5343 User Guide _...
  • Page 120 You can adjust the volume of a handset, speaker, bell sound, key tone, headset, message, or alarm, etc. You can set up the bell sound, key tone, short message tone, outbound line, bellcore ring 1-5, multi ring 1-16. _ © SAMSUNG Electronics Co., Ltd.
  • Page 121 2 Video Codec Priority You can set up priority 1-3 and select H263, MP4V-ES, H264, or No Use, etc. You can select more than one. After initialization using the [Default] button, you can set up again. SMT-i5343 User Guide _...
  • Page 122 Menu Sub-menus Function 3 Video Option You can select the video type (CIF/QCIF), video rate (5, 8, 10, 15), or video bandwidth (64,128,256,384,512,640,768). 4 VAD/CNG On means enabled and Off means disabled. _ © SAMSUNG Electronics Co., Ltd.

  • Page 123: Programmable Key

    The Programmable Key Setting function may not be available depending on system. If this function does not work properly, contact the system administrator. For more information about the detail functions entered into the program key, refer to the SCM operation manual. SMT-i5343 User Guide _...
  • Page 124 If you press the program key during call, the status is changed to the dial status. At this time, enter an extension where you want to save a call. The counterpart’s number is on hold, and start the call by replying to the saved call. _ © SAMSUNG Electronics Co., Ltd.
  • Page 125 Enter a number for call forward. Usage If you set up No Answer Forward by pressing the button in the IDLE status, a call is forwarded if you do not pick up the call for a certain SMT-i5343 User Guide _...
  • Page 126 1st digit: 1 or 2. 1 means once, 2 means repeat every day. 2nd-5th digits: Enter hour and minute. E.g. If you want to set it to 4:30 pm every day, enter 21630. Clearing Wake- Function Description Up Call You can clear a wake-up call. _ © SAMSUNG Electronics Co., Ltd.
  • Page 127 You can leave a brief voice message to another extension. Settings Enter another extension. Usage When you press the button, you are connected to the voicemail box of previously entered number and you can leave a message. Voicemail Box Function Description SMT-i5343 User Guide _...
  • Page 128 Mode You can enable/disable the function where a call is automatically connected when there is an incoming call. Settings No required value. Usage By pressing the button, you can enable/disable the Auto Answer mode. _ © SAMSUNG Electronics Co., Ltd.
  • Page 129 The counterpart’s number is on hold, and start the call by replying to the saved call. Cancelling All Function Description Call Forward Used to cancel all call forward functions. Settings SMT-i5343 User Guide _...
  • Page 130 Forward forwarded to a specific number if there is an incoming call when you are busy or if you do not pick up an incoming call. Settings Enter a number for call forward. Usage _ © SAMSUNG Electronics Co., Ltd.
  • Page 131 You can transfer a call from your mobile phone, which is under multi ring group, to the deskphone by pressing the button. * The multi ring must be On to transfer a call from your mobile phone to the deskphone. SMT-i5343 User Guide _...

  • Page 132: Aom

    When you press a specified button, the assigned function is executed. You can register up to 64 keys. Press the program key registration button. In the Programmable Key Setting, select the phone number and type, enter and save its name and value. _ © SAMSUNG Electronics Co., Ltd.

  • Page 133: Phone Management

    The number of AOMs to which an external Add-on Module is added and you can check the IP address, status and version information. Phone Management Password Menu Sub-menus Function Password 1 Password You can change and apply a user’s or an administrator’s password. SMT-i5343 User Guide _...
  • Page 134 Restart the phone by pressing the [Restart] button. Reset Menu Sub-menus Function Reset 1 User Data Reset Enter the password and initialize user data. 2 Factory Initialization Enter the password and perform factory initialization. _ © SAMSUNG Electronics Co., Ltd.
  • Page 135 S/W Upgrade Menu Sub-menus Function 1 S/W Upgrade Select the upgrade type (TFTP/HTTP/FTP/USB), enter server, path, ID and password, then start Upgrade upgrade. SMT-i5343 User Guide _...

  • Page 136: Smart Phone Interoperation (Sdm)

    The Samsung Deskphone Manager (SDM) is a smartphone application that allows a user to use the contacts, call log, or program keys and also do various settings by interoperating with SMT-i5343. The SDM supports Samsung Galaxy S2, S3, Note1, Note2, and Galaxy Note2 10.1’.

  • Page 137: Registration Methods

    Bluetooth upon SDM registration. But, the Simple Connection Mode the deskphone must be turned On. In the ‘Settings’ of a phone, turn on the NFC and S Beam function under ‘More settings’. Tag your smartphone to the deskphone. SMT-i5343 User Guide _...
  • Page 138 If NFC is off, turn on the NFC by selecting NFC setting at the bottom. In the ‘Settings’ of a phone, turn on the NFC and S Beam function under ‘More settings’ and select the Back button. _ © SAMSUNG Electronics Co., Ltd.
  • Page 139 AP, and press the Back button. Tag your smartphone to the deskphone. When you touch the phone screen, the authentication procedure is started. If it is successful, the dashboard screen is displayed. <Registering> SMT-i5343 User Guide _...
  • Page 140 <Successful registration> <Failed registration> _ © SAMSUNG Electronics Co., Ltd.
  • Page 141 2. NFC Not Used - Automatic login (using ID/PW) Start the app and press the Start button. Press the ‘User ID Auth’ button. Enter an ID/PW and select the ‘Auto Login’ button. SMT-i5343 User Guide _...
  • Page 142 If the authentication procedure is successful, the dashboard screen is displayed. <Registering> <Successful registration> <Failed registration> _ © SAMSUNG Electronics Co., Ltd.
  • Page 143 - Enter the deskphone IP manually. Start the app and press the Start button. Select the ‘User ID Auth’ button and enter an ID/PW. Select the ‘Input deskphone IP address’ button below the ‘Auto Login’ button. SMT-i5343 User Guide _...
  • Page 144 Enter a deskphone IP and select the Connect button. If the authentication procedure is successful, the dashboard screen is displayed. <Registering> <Successful registration> _ © SAMSUNG Electronics Co., Ltd.
  • Page 145 <Failed registration> SMT-i5343 User Guide _...
  • Page 146 1. Using USB Tethering (Cellular phone number authentication) Connect a USB cable to the deskphone. Start the app and press the ‘USB connection’ button. Turn on USB tethering by selecting USB tethering setting at the bottom and select the Back button. _ © SAMSUNG Electronics Co., Ltd.
  • Page 147 If the authentication procedure is successful, the dashboard screen is displayed. <Registering> <Successful registration> <Failed registration> SMT-i5343 User Guide _...
  • Page 148 2. Using USB Tethering (ID/PW authentication) Connect a USB cable to the deskphone. Start the app and press the ‘USB connection’ button. Turn on USB tethering by selecting USB tethering setting at the bottom and select the Back button. _ © SAMSUNG Electronics Co., Ltd.
  • Page 149 If the authentication procedure is successful, the dashboard screen is displayed. <Registering> <Successful registration> <Failed registration> SMT-i5343 User Guide _...

  • Page 150: Deregistration

    Disconnect the smart phone connected to the deskphone. Deregistration in Settings In the dashboard screen, go to ‘Application settings’ and select the ‘Deregistration’ in the ‘Connection info setting’. When the deregistration popup is displayed, press the ‘Yes’ button for deregistration. _ © SAMSUNG Electronics Co., Ltd.

  • Page 151: Dashboard

    You can change a user’s presence. Contacts icon Moves to the contacts screen. Call Log icon Move to the call log screen. Prog Key icon Moves to the program key screen. Settings icon Moves to the Settings screen. SMT-i5343 User Guide _...

  • Page 152: Contacts

    You can delete a contact. Copy to deskphone You can save a contact to the deskphone. Dialing You can make a call through the deskphone or smartphone. Long touch action You can edit or delete a contact. _ © SAMSUNG Electronics Co., Ltd.
  • Page 153 Edit You can edit a contact. Delete You can delete a contact. Group You can manage the group of a contact. Copy to deskphone/Copy to Copy a contact to the deskphone or smartphone smartphone. SMT-i5343 User Guide _...
  • Page 154 Register, change, or remove a photo. photo Enter name You can enter it briefly or in detail. Add Group Select a group by going to the group list screen. Select type Select a type if it exists. _ © SAMSUNG Electronics Co., Ltd.
  • Page 155 Function Description Select Create group You can create a new group. Group Select Group Select a group where a contact will belong. Enter name Enter a group name. (If duplicate, there will be a warning popup.) SMT-i5343 User Guide _...
  • Page 156 View contacts You can see the list of contacts. Create group You can add a new group. Delete You can delete a group. Long touch action You can edit or delete a group name. _ © SAMSUNG Electronics Co., Ltd.
  • Page 157 Group name edit When you press group name edit after long touch in the group list, the below popup where you can enter a group name is displayed. Enter a name and press OK. SMT-i5343 User Guide _...
  • Page 158 Enter name Enter a group name. (If it is duplicate, there will be a warning popup.) Add Member Moves to the member selection screen. Find Contact You can search a contact using an entered keyword. _ © SAMSUNG Electronics Co., Ltd.
  • Page 159 (The contact automatically belongs to the group.) Function Description Contacts in Search Search a contact in a group. Group Add contact Create a contact in a group. Add Member Manage a group member (add or remove). Delete Delete a group member. SMT-i5343 User Guide _...
  • Page 160 You can add/remove a group member. The bar above means the selected contacts. Function Description Select/Remove a group You can add a group member or remove Member member an existing group member. You can search a contact using an Find Contact entered keyword. _ © SAMSUNG Electronics Co., Ltd.
  • Page 161 Description Search/ Search Real time search for a text entered in Directory the search box Search Directory name search Name based search in the directory service Directory number search Number based search in the directory service SMT-i5343 User Guide _...

  • Page 162: Call Log

    View by classifying per call log type. (All, Incoming, Outgoing, Missed) View call log details View the detail information of a call log. Delete Delete a call log. Delete all Delete all the calls. _ © SAMSUNG Electronics Co., Ltd.
  • Page 163 Function Description View call Dialing You can make a call using the log details deskphone or smartphone. Delete Delete a call log. Add/Edit Add/Edit a new contact SMT-i5343 User Guide _...

  • Page 164: Program Key

    Add function You can add a function. Long touch action You can see the details and delete the information. Edit/Delete You can edit or delete a function. Settings Moves to the Settings screen. _ © SAMSUNG Electronics Co., Ltd.
  • Page 165 You can edit or delete a program key. It supports multi-tasking. You must press Save to make it applied after checking what you want to edit or delete. Function Description Edit/Delete Edit Moves to the Edit screen. Function Delete Select a function to delete. Done Apply the changes. SMT-i5343 User Guide _...
  • Page 166 Add/Edit Select function Move to the function selection screen Function and select a function you want. screen Input Enter a value for the function or search the value. Done Apply the addition or change. _ © SAMSUNG Electronics Co., Ltd.

  • Page 167: Settings

    Setting to view the contacts of a smartphone or WeWork in the deskphone. Connection info setting Option setting for deskphone connection Deskphone call setting Option setting for deskphone incoming call Application info Check and upgrade application information. Presence scenario Presence detail setting SMT-i5343 User Guide _...
  • Page 168 Moves to the deskphone function setup screen (Web). There are User setting and Admin setting. Contacts Synchronization Setting You can set up contacts view. If it is set to ON, you can see the contacts of smartphone or WeWork in the deskphone. _ © SAMSUNG Electronics Co., Ltd.
  • Page 169 Setting for deskphone incoming call notification. Depending on the notification window check/uncheck, a notification bar is displayed when there is an incoming call. You can set up screen off status, sound, or vibration, etc. Based on this setting, the Smart CID function is working. SMT-i5343 User Guide _...
  • Page 170 Deskphone Auto Login The Deskphone Auto Login screen is activated when you select this. Log in a logout deskphone through NFC tagging. Application info Check the application information. You can do upgrade and NFC simple setting. _ © SAMSUNG Electronics Co., Ltd.
  • Page 171 When you click the application version, the URL input window is displayed. Connect to the entered address and perform upgrade. Presence scenario You can set up whether to use the deskphone presence or detail settings. You can add, delete, or change the function for each presence. SMT-i5343 User Guide _...
  • Page 172 (X), it is not displayed on the screen but it still remains in the notification bar. Therefore, you can load it anytime. You can accept or reject a call. When you accept a call, it is connected through the Samsung Mobile VoIP app. Deskphone Auto Login Log in a logout deskphone through NFC tagging.

  • Page 173: Subscriber Service

    Personal Web Page (PWP). The PWP is a subscriber dedicated web setup function provided by the system. For how to connect, contact the system administrator. - You can change the password used for the subscriber service in PWP. SMT-i5343 User Guide _...

  • Page 174: Call Related Service

    - Disable: Dial ‘No Answer Forward-Disable’ function code. The no answer time can be specified in PWP. If No Answer Forward is enabled by pressing the feature code on the phone, the default time of 15 seconds is used. _ © SAMSUNG Electronics Co., Ltd.
  • Page 175 - Enable: Dial ‘Follow Me-Enable’ function code + Your password + Your phone number from the phone where you want to receive a call. - Disable: Dial ‘Follow Me-Disable’ function code + Your password + Your phone number from the phone where you enable the Follow Me function. SMT-i5343 User Guide _...

  • Page 176: Call Park

    If there is a held call, it is displayed on the right side of screen. You can use Shared Call Retrieve as follows: - Press the right selection button after locating the held call. - Dial ‘Shared Call Retrieve’ function code. _ © SAMSUNG Electronics Co., Ltd.

  • Page 177: Auto Answer

    - Press the [Call Pickup] right selection button of Supplementary Function menu. If you dial the ‘Group Call Pickup’ function code without a pickup group number, it is working as the ‘My Group Call Pickup’ function. SMT-i5343 User Guide _...

  • Page 178: Outbound Call Lock

    This feature allows the subscriber to park the current call and call another number, and then transfer the call by pressing the [Transfer] button after the call is established. Transfer Recall If transfer is failed, the call is reconnected to the subscriber who attempted the transfer. _ © SAMSUNG Electronics Co., Ltd.

  • Page 179: Call Waiting

    You can enable/disable the callback function as follows: - Enable: Press the [Callback] right selection button of Supplementary Function menu when a callee is busy or does not reply. - Disable: Dial ‘Call Back-Disable’ function code. SMT-i5343 User Guide _...

  • Page 180: Dnd

    Service Class. DND override is allowed only when the override level is higher than the privacy level. The override level is applied to the subscriber overriding DND and the privacy level is applied to the subscriber with DND. _ © SAMSUNG Electronics Co., Ltd.

  • Page 181: Auto Retry

    You can use the last call redial feature as follows: - Redial to the last calling number: Dial ‘Last Call Redial’ function code. - Redial to the last called number: Dial ‘Last Received Call Redial’ function code. SMT-i5343 User Guide _...

  • Page 182: Barge In

    You can enable/disable the no ring function as follows: - Enable: Dial ‘No Ring-Enable’ function code. - Disable: Dial ‘No Ring-Disable’ function code. _ © SAMSUNG Electronics Co., Ltd.

  • Page 183: Multi-Ring

    You can add or delete a multi-ring member as follows: - Add a member: Dial ‘Add Multi-Ring Member’ function code + Phone number. - Delete a member: Dial ‘Delete Multi-Ring Member’ function code + Phone number. SMT-i5343 User Guide _...

  • Page 184: Mobile Extension (Mobex)

    This feature allows you to track a caller when there is a malicious call although the call is dropped. You can use the malicious call tracking function as follows: - Dial ‘Malicious Call Tracking’ function code. - Press the [Malicious Call Trace] right selection button of Supplementary Function menu. _ © SAMSUNG Electronics Co., Ltd.

  • Page 185: Extension Announcement

    You can use the temporary CID restriction function as follows: - Dial the Temporary CID Restriction function code + Phone number. Distinctive Ring by CLI This feature allows incoming calls to be distinguished by different rings depending on the caller numbers. SMT-i5343 User Guide _...

  • Page 186: Conference Features

    The conference attendees can call the conference ID at the conference time as instructed by the invitation mail to join the conference. _ © SAMSUNG Electronics Co., Ltd.

  • Page 187: Voicemail Interoperation

    Supplementary Function menu when there is a ringing on the phone. - Stop: Press the [AME-Disable] right selection button of Supplementary Function menu when the AME is working. - When Auto Answer is stopped, you can talk to the caller. SMT-i5343 User Guide _...

  • Page 188: Call Recording

    You can leave a voice memo by transferring a call to the voicemail box as follows: - Dial ‘Deflect to Voicemail’ function code + Voicemail Box number. _ © SAMSUNG Electronics Co., Ltd.

  • Page 189: Other

    You can log out using [Menu]  [Settings]  [Logout] menu. You can log in again when pressing the login soft button in the waiting screen when you are in the logout status. SMT-i5343 User Guide _...

  • Page 190: Extension Group Login/Logout

    When an outbound call is made from a phone set with voluntary account code, you can enter an account code as follows before making a outbound call or after holding a call. - Press [Account Code] of Supplementary Function menu and enter an account code. _ © SAMSUNG Electronics Co., Ltd.

  • Page 191: Wake-Up Call

    - Enable: Dial ‘Wake-Up Call-Enable’ function code + Ring time (HHMM) + Ringing times. - Disable: Dial ‘Wake-Up Call-Disable’ function code + Ring time (HHMM). Language Selection You can select a language displayed on the phone. SMT-i5343 User Guide _...

  • Page 192: Troubleshooting

    - Check if the IP address that has already been set up for the connected computer is available by using the ‘ping’ command. If the IP address is already being used, contact the system administrator to receive an available IP address. _ © SAMSUNG Electronics Co., Ltd.
  • Page 193 Caller ID will not appear on the screen. You are unable to access the Set the UC dial to a central position then you will be main menu from the call forward able to access the menu. or rejection screen. SMT-i5343 User Guide _...

  • Page 194: Annex

    ANNEX Product Specifications The features and specifications of the SMT-i5343 are as follows. Item Specifications Model SMT-i5343 1.445 Kg ± 5 % (Full Set; Unit Box included), Weight (kg) Single Piece: 1.147 Kg ± 5 % 223 (Width) × 223 (Depth) × 132 (Height) Dimensions (mm) Color Graphic LCD (480 ×...
  • Page 195 Conformity Assessment and Product Safety Marks SMT-i5343 Conformity SMT-i5343 Product Safety Mark Assessment Mark Device name Wireless device for Product Name Convergence device wireless connection with phone functions system including (Internet phone) wireless LAN The model SMT-i5343 The model SMT-i5343 name.
  • Page 199 Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. Information in this document is proprietary to SAMSUNG Electronics Co., Ltd.
  • Page 200 No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG. Information in this document is subject to change without notice.
  • Page 201 QUESTIONS OR COMMENTS? Homepage www.samsungnetwork.com...

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