Standard Limited Warranty - Panasonic CF-U1 series Operating Instructions Manual

Standard Limited Warranty

PANASONIC COMPUTER PRODUCTS EUROPE
Panasonic Computer Products Europe (referred to as "Panasonic") will repair this
product (other than software, which is treated in a different section of this war-
ranty) with new or refurbished parts, from the date of original purchase in the
event of a defect in materials or workmanship. This warranty only applies to new
Panasonic Toughbooks purchased in the EEA and Switzerland and Turkey.
Panasonic (or its authorised Service Provider) target to repair your equipment
within 48 hours from its receipt in our service centre.
Additional charges may apply for shipment to countries outside of the European
Union. Panasonic will use all reasonable endeavours to ensure this service.
This warranty only covers failures due to defects in materials or workmanship
which occur during normal use for the applicable Service Agreement Period listed
below. In the event that any product (or part thereof) is replaced, Panasonic shall
transfer ownership of the replacement product (or part) to the customer and the
customer shall transfer ownership of the replaced product (or part) to Panasonic.
Service Agreement Period - from original date of purchase
• Toughbooks (and every accessory included in the original packaging except
the battery) - 3 years
• Accessories included in the original package - 3 years
• Additional peripherals manufactured by Panasonic (including media bay
devices such as CD-Rom drives) - 1 year
• Batteries - 6 months. Panasonic Warranty covers the battery for six months. A bat-
tery is considered good if it maintains 50% of its charge capacity during the warranty
period. If a battery is returned under this contract and testing determines that it has
charge capacity greater than 50%, the battery will be returned with an invoice for the
retail purchase price of a new battery.
This warranty is extended solely to the original purchaser. A purchase receipt or
other proof of date of original purchase will be required before warranty perfor-
mance is rendered.
Limits and Exclusions:
This warranty does not cover and shall be void for:
• Broken or cracked LCD screen.
• Defective pixel in notebook displays and LCD screens within 0.002%
• Damage that is attributable to fire, theft or acts of God.
• Damage caused by environmental influences (electrical storms, magnetic
fields etc.).
• Damage which has not been caused during normal operation
• Repair of damage that is cosmetic only or does not affect product functional-
ity such as wear and tear, scratches and dents.
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