HID FARGO DTC1250E User Manual
  1. Manuals
  2. Brands
  3. HID Manuals
  4. Printer
  5. FARGO DTC1250e
  6. User manual

HID FARGO DTC1250E User Manual

Hide thumbs Also See for FARGO DTC1250E:
Table of Contents

Advertisement

Quick Links

FARGO®
DTC1250
, DTC1000M
, DTC4250
,
E
E
E
DTC
C
P
AND
II
ARD
RINTER
U
G
SER
UIDE
PLT-01668
Version: 1.2
December 2016
hidglobal.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the FARGO DTC1250E and is the answer not in the manual?

Questions and answers

Related Manuals for HID FARGO DTC1250E

Summary of Contents for HID FARGO DTC1250E

  • Page 1 FARGO® DTC1250 , DTC1000M , DTC4250 RINTER UIDE PLT-01668 Version: 1.2 December 2016 hidglobal.com...
  • Page 2 HID Global Corporation. Trademarks HID GLOBAL, HID, the HID logo, and FARGO are the trademarks or registered trademarks of HID Global Corporation, or its licensors, in the U.S. and other countries. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents DTC1250e, DTC1000Me, DTC4250e, and DTCii Card Printer 1 Chapter 1: Specifications ........... . . 1-1 Regulatory Compliance .
  • Page 4 PLT-01668, Version: 1.2 4.1.1.1 Configuration Tab ......... . 4-3 4.1.1.2 Calibrate Ribbon Tab .

  • Page 5: Chapter 1: Specifications

    Chapter Specifications The purpose of this section is to provide you with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the DTC1250e, DTC1000Me, DTC4250e, and DTCii Card Printers. Regulatory Compliance The Card Printer is listed under UL 60950-1 (2 edition) Information Technology Equipment File Number: E145118...

  • Page 6: United States

    Specifications PLT-01668, Version: 1.2 1.1.2 United States This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.

  • Page 7: Safety Messages

    PLT-01668, Version: 1.2 Specifications Safety Messages 1.2.1 Safety Messages - United States Symbol Critical Instructions for Safety Purposes Failure to follow these guidelines results in personal injury or death. Danger: To prevent personal injury or death: • Reference the following safety messages before performing an operation. •...

  • Page 8: Safety Messages - French

    Specifications PLT-01668, Version: 1.2 1.2.2 Safety Messages - French Symbole Instructions critiques visant la Sécurité Si ces directives ne sont pas suivies les résultats peuvent être des lésions corporelles ou Danger: la mort. Pour éviter des lésions corporelles ou la mort: •...

  • Page 9: Safety Messages - Taiwan

    PLT-01668, Version: 1.2 Specifications 1.2.3 Safety Messages - Taiwan • • • • • December 2016 Page 1-5...

  • Page 10: Safety Messages - China

    Specifications PLT-01668, Version: 1.2 1.2.4 Safety Messages - China • • • • • • • Use only at altitudes not more than 2000m above sea level. Environmental Protection Use Period is based on the product being used in an office environment.

  • Page 11: Technical Specifications

    PLT-01668, Version: 1.2 Specifications Technical Specifications Term Function Print Method Dye Sublimation / Resin Thermal Transfer Print resolution 300 dpi (11.8 dots/mm); continuous tone Up to 16.7 million colors / 256 shades per pixel Colors Full-color with resin black and overlay panel, YMCKO* Print Ribbon Options (500 prints) Full-color half-panel with resin black and overlay panel, YMCKO*...
  • Page 12 Supply Frequency 50 Hz/60 Hz Warranty Printer – Two years; Printhead – Two years, unlimited pass with UltraCard® 125kHz (HID Prox) reader Encoding Options Supported 13.56 MHz (iCLASS, MIFARE, ISO 14443 A/B, ISO 15693) read/write encoder Contact Smart Card Encoder reads from and writes to all ISO7816 1/2/3/4...

  • Page 13: Functional Specifications

    PLT-01668, Version: 1.2 Specifications Term Function Options Single wire Ethernet and USB 2.0 Interface for inline printing and encoding Single wire Ethernet encoding is only available for iCLASS and Contact Smart Card encoding Dual-Sided Printing Module – Upgradable Dual Input Card Hopper – Upgradable (DTC4250e) Same-Side Input / Output Card Hopper –...

  • Page 14: Ribbon Types And Print Counts

    Specifications PLT-01668, Version: 1.2 1.5.1 Ribbon Types and Print Counts The following table includes the ribbon types and typical print counts. Ribbon DTC1250e DTC1000Me DTC4250e YMCKO – Full Color/Resin Black / Overlay YMCKO Half Panel – Full Color (1/2) / Resin Black/Overlay YMCFKO - Full Color/UV Fluorescing / Resin Black / Overlay YMCKK - Full Color / 2 Resin Black YMCKOK - Full Color / 2 Resin Black / Overlay...

  • Page 15: Printer Components: Blank Cards

    Certain types of smart card chips are raised slightly above the cards surface which also results in poor color transfer. The UltraCard product line, available exclusively as part of HID Global UltraCard Brand Cards FARGO brand secure card issuance solutions, has a long standing reputation among dealers and end-Users for consistent quality in construction.
  • Page 16 Specifications PLT-01668, Version: 1.2 This page intentionally left blank. Page 1-12 December 2016...

  • Page 17: Chapter 2: Setup And Installation Procedures

    Chapter Setup and Installation Procedures This section describes the setup and installation for the DTC1250e, DTC1000Me, and the DTC4250 Card Printers. Choosing a Good Location The following guidelines help to ensure optimal printing performance: Place the unit in a location with adequate air circulation to prevent internal heat buildup. ...

  • Page 18: Unpacking And Inspection

    2.3 Installing the Print Ribbon Cartridge FARGO Direct-to-Card Printers require highly specialized supplies to function properly. The FARGO DTC1250e, DTC1000Me, and DTC4250e Card Printers use a one piece, disposable ribbon cartridge system. To maximize printer durability, reliability and printed card quality, only FARGO-certified supplies must be used.

  • Page 19: Installing Blank Cards Into The Input Card Hopper

    2.4 Installing Blank Cards into the Input Card Hopper The FARGO DTC1250e, DTC1000Me and DTC4250e Card Printers are capable of printing single feed cards and multiple feed cards (batch mode). To print a single feed card, remove all cards from the input card hopper, leave its door closed and place a card in the single feed card slot (which can be used repeatedly).
  • Page 20 Setup and Installation Procedures PLT-01668, Version: 1.2 3. Press the card hopper load lever down until the card tray locks into place. 4. Load up to 100 cards into the hopper with the print side down. If using cards with a magnetic stripe, the magnetic stripe should be loaded with the stripe up and to the front of the Printer.

  • Page 21: Card Size Selection

    PLT-01668, Version: 1.2 Setup and Installation Procedures 2.5 Card Size Selection The printer uses standard size CR-70 and CR-80 cards. Follow this procedure in the printer and in the printer driver to setup the card size. 1. Open the front door and locate the slide bar. 2.
  • Page 22 Setup and Installation Procedures PLT-01668, Version: 1.2 3. If using the CR-80 card, push the slide bar to the RIGHT. 4. From the Driver Printing Preferences, select the correct card size. Page 2-6 December 2016...

  • Page 23: Connecting The Printer Power

    PLT-01668, Version: 1.2 Setup and Installation Procedures 2.6 Connecting the Printer Power To connect power to the printer, follow this procedure. Note: Do not connect the printer’s USB cable until prompted during the printer driver installation. 1. Plug the AC adapter power cable into the back of the printer. 2.
  • Page 24 Setup and Installation Procedures PLT-01668, Version: 1.2 This page intentionally left blank. Page 2-8 December 2016...

  • Page 25: Print Driver Installation

    Chapter Print Driver Installation Print Driver Installation This section describes the printer driver installation requirements and standard procedures. Requirements are listed below. The DTC1250e, DTC1000Me, and DTC4250e Print Driver supports the following: Windows Vista 32 bit with SP2  Windows Vista 64 bit with SP2 ...

  • Page 26: Driver Installation Instructions

    Print Driver Installation PLT-01668, Version: 1.2 3.2 Driver Installation Instructions Start the installation process by inserting the Driver CD into the computer; then, follow the Installaware Wizard screen prompts. 1. Select Install the Printer Driver to start the driver installation. 2.

  • Page 27: Chapter 4: Printer Preferences

    Chapter Printer Preferences This section provides an overview of the Printing Preferences tabs. Card Tab The Card tab provides options that define the basic characteristics of a card – the size and orientation. The Card tab also provides access to helpful utilities and information: Diagnostics ...
  • Page 28 Printer Preferences PLT-01668, Version: 1.2 Field Description Select CR-80 or CR-79. Card Size Select inches or mm (millimeters). Measurement units Displays width dimension of the card. Print Width Displays length dimension of the card. Print Length Select the card thickness in mils. Card Thickness (mil) Orientation Select Portrait for vertical orientation or Landscape for horizontal orientation.

  • Page 29: Toolbox Window

    PLT-01668, Version: 1.2 Printer Preferences 4.1.1 Toolbox Window The Card Toolbox window is displayed with the selection of the Toolbox button on the Card tab. 4.1.1.1 Configuration Tab The Toolbox Configuration tab is used to show the currently installed Optional Printer features, Event Monitoring, to set the Printer Driver language and Printer Display language.

  • Page 30: Calibrate Ribbon Tab

    Printer Preferences PLT-01668, Version: 1.2 4.1.1.2 Calibrate Ribbon Tab The Toolbox Calibrate Ribbon tab will send the Calibrate Ribbon command to printer when the user clicks the Calibrate button. Follow the procedure displayed on this window. Page 4-4 December 2016...

  • Page 31: Clean Printer Tab

    PLT-01668, Version: 1.2 Printer Preferences 4.1.1.3 Clean Printer Tab The Toolbox Clean Printer tab will launch the cleaning routing when the user clicks the Clean button. Follow this procedure displayed on this window. December 2016 Page 4-5...

  • Page 32: Safety Messages (Review Carefully)

    Printer Preferences PLT-01668, Version: 1.2 4.1.1.4 Safety Messages (Review Carefully) Note: All messages are provided in English and French. Symbol Critical Instructions for Safety Purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the left).
  • Page 33 PLT-01668, Version: 1.2 Printer Preferences Symbol Critical Instructions for Safety Purposes Attention: Ce dispositif est sensibles aux décharges électrostatiques. Il peut être endommagé s'il est exposé à des décharges d'électricité statique. Informations qui soulève des questions de sécurité potentiels électrostatiques est indiqué par un symbole d'avertissement (comme illustré...
  • Page 34 Printer Preferences PLT-01668, Version: 1.2 4.1.1.4.1 Cleaning Kit As with any electronic device, internal components of the printer, such as the printhead, may be damaged if exposed to static electrical discharges. To avoid potential damage, always wear an appropriate personal grounding device, such as a wrist strap (with integral resistor) connected to an ESD ground.
  • Page 35 PLT-01668, Version: 1.2 Printer Preferences 4.1.1.4.2 Printhead Cleaning 1. Turn Off the printer and unplug the power cord from the printer. 2. Remove the ribbon cartridge. 3. Open the Printhead Cleaning Swabs. Break it to moisten the tip. 4. Swab the tip back and forth across the top of the printhead. 5.
  • Page 36 Printer Preferences PLT-01668, Version: 1.2 4.1.1.4.3 Cleaning the Platen and the Card Feed Rollers Perform this procedure approximately every 1000 prints to maintain a consistent print quality. Note: The card feed rollers move the card throughout the print process. Rollers should be kept clean to prevent card jams and card contamination.
  • Page 37 PLT-01668, Version: 1.2 Printer Preferences 5. From your computer, open the Printer Driver and select Printing Preferences > Card tab > ToolBox. December 2016 Page 4-11...
  • Page 38 Printer Preferences PLT-01668, Version: 1.2 6. Select the Clean Printer tab. 7. Click Clean. The printer pulls in the cleaning card. The printer performs the automated cleaning  procedure. This procedure is designed to thoroughly clean the platen and the card feed rollers inside ...

  • Page 39: Advanced Settings Tab

    PLT-01668, Version: 1.2 Printer Preferences 4.1.1.5 Advanced Settings Tab Use the Toolbox Advanced Settings tab for adjusting the internal printer settings, which are customized for every printer at the factory and saved directly within the printer's memory. Note: Select Restore Defaults to restore the internal default settings. Settings enable users to change the values for firmware settings by clicking on the Current column.
  • Page 40 Printer Preferences PLT-01668, Version: 1.2 Setting Column Fields Field Description This is factory set. If the main board or the Printhead is replaced, then adjust this number. Head Resistance Locate the Printhead Setting Number on the bottom of the Printhead. The number reads R=XXXX.
  • Page 41 PLT-01668, Version: 1.2 Printer Preferences Field Description This setting is a calibration driven value and should not be adjusted. Ribbon Green LED Level It is factory set and should not be changed unless directed by a technician. This setting is a calibration driven value and should not be adjusted. Ribbon Blue LED Level It is factory set and should not be changed unless directed by a technician.
  • Page 42 Printer Preferences PLT-01668, Version: 1.2 Field Description This setting is a calibration driven value and should not be adjusted. If the printhead assembly is replaced then this value may need to be adjusted. Head Contact Offset This setting is factory set and should not be changed unless directed by a technician.

  • Page 43: Device Options Tab

    PLT-01668, Version: 1.2 Printer Preferences 4.2 Device Options Tab The Device Options tab configures the Supplies, Dual Sided and Options features. Field Description Supplies Automatically detect the To verify that the ribbon type selected matches the installed ribbon. The printer installed Ribbon for changes the ribbon type to the correct setting.
  • Page 44 Printer Preferences PLT-01668, Version: 1.2 Field Description Dual Sided Note: The Dual Sided area is grayed out when the printer is single-sided only. Select to automatically print the front and back sides of the card. Split 1 Set of Ribbon Panels – Select to automatically print the front and back sides of the card using one ribbon panel.

  • Page 45: Fluorescent Panels

    PLT-01668, Version: 1.2 Printer Preferences 4.2.1 Fluorescent Panels Fluorescent dye color is bright when black light is applied to it. The YMCFKO/YMCFKOK ribbon is an economical way to add a fully customizable, incremental level of security to your photo identification cards. 4.2.1.1 Selecting the Fluorescent Panel Ribbon Type (DTC4250e only) This process allows you to configure the data that is printed with the fluorescent panel of an YMCFKO/YMCFKOK Ribbon.

  • Page 46: Creating A Custom Fluorescent Image Using The Ymcfko Ribbon

    Note: You can now print a unique fluorescent image, such as the card holder’s picture on each card. Asure ID Method: This method is described in the Asure ID Software User Guide. See the procedure relating to the Fluorescent Panel Ribbon. For more detailed information visit the HID Global support website.
  • Page 47 PLT-01668, Version: 1.2 Printer Preferences Creating a Fluorescent Image 1. In a separate drawing program, create the image that you wish to fluoresce. 2. Create the IMAGE in the actual size that you want it to appear on the card, and save it as a Grayscale or 1 - bit bmp file on the root c:\ directory.

  • Page 48: Image Color Tab

    Printer Preferences PLT-01668, Version: 1.2 4.4 Image Color Tab Use the Image Color tab to improve the quality of the image on the card. Image Color includes two areas, Image Quality and Heat. Field Description Image Quality Color Matching None – Select: •...
  • Page 49 PLT-01668, Version: 1.2 Printer Preferences Field Description Select the appropriate dither method according to the type of image to be printed. Graphics include images such as drawings, clip art and logos. Photos include images Resin Dither such as photographs and photo-quality images. This option affects objects printed with a resin-only ribbon.

  • Page 50: Advanced Settings

    Printer Preferences PLT-01668, Version: 1.2 4.4.1 Advanced Settings Click the Advanced Settings button to display the Advanced Image Color window. Field Description Image Quality Move the slider to the right to sharpen the image. Move the slider to the left to Sharpness decrease sharpness.

  • Page 51: Image Calibrate

    PLT-01668, Version: 1.2 Printer Preferences 4.5 Image Calibrate Use the Image Calibrate tab to control the position of the printable area in relation to the card. Use the Vertical and Horizontal image position controls to adjust the position of the overall print area to be precisely centered on a card.

  • Page 52: Magnetic Encoding Tab

    Printer Preferences PLT-01668, Version: 1.2 4.6 Magnetic Encoding Tab Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. You can use these options only if the printer has an optional Magnetic Stripe Encoding Module installed. Field Description Encoding Options...
  • Page 53 PLT-01668, Version: 1.2 Printer Preferences Field Description If you select Custom Encoding, all options are active. The Default is ISO Encoding. Note: The defaults are the same as the ISO Encoding defaults. Custom Encoding All functions on the Magnetic Track Options tabs are active. You can change the Magnetic Track options for Tracks 1, 2 and 3.
  • Page 54 Printer Preferences PLT-01668, Version: 1.2 Field Description Select the Coercivity option (Oersted) that matches the card type. • High Coercivity 4000 Oersted Coercivity • FARGO’s High Coercivity UltraCard IIIs are 2750 Oersted • Medium Coercivity=600 Oersted • Low Coercivity = 300 Oersted Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe.

  • Page 55: Magnetic Track Options

    PLT-01668, Version: 1.2 Printer Preferences 4.6.1 Magnetic Track Options The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. Tabs are available on the Magnetic Encoding tab with options for encoding data on each track. Reviewing the ISO Track Locations 4.6.1.1 Reviewing the Sample String Track 1: ~1%JULIEANDERSON^1234567890?
  • Page 56 Printer Preferences PLT-01668, Version: 1.2 The first character of this data string must be the track's specific Start Sentinel (SS) and the last character must be the specific End Sentinel (ES). The characters or data in between the SS and ES can include all of the valid characters specific to each track.

  • Page 57: Overlay / Print Area

    PLT-01668, Version: 1.2 Printer Preferences 4.7 Overlay / Print Area Use the Overlay / Print Area tab to control and customize where the Overlay (O) panel and/or the print area appear on the card. By default, this option is set to print and overlay the entire card. The orientation of the card display area is determined by the orientation specified in your template.
  • Page 58 Printer Preferences PLT-01668, Version: 1.2 Field Description Select this option to overlay and/or print only in the space outside the standard Omit Smart Chip Area location of a smart chip. Select this option to overlay and/or print only in the space outside the standard Omit Mag Strip Area location of an ISO-standard magnetic stripe.
  • Page 59 PLT-01668, Version: 1.2 Printer Preferences 4. Select and drag to enlarge the area and move it to the preferred location on the card. The size and coordinates of the area will update the number fields (inches or mm). Field Description Overlay/Print Area Select this option to overlay and/or print the entire card.
  • Page 60 Printer Preferences PLT-01668, Version: 1.2 Field Description For Overlay Only The defined are applies only to the overlay process. The entire card prints and only the overlay is affected. The defined are applies only to the print process. Overlay is disabled. or Print Only (No Overlay) Security Options Use this field to enable and select a visual security option.

  • Page 61: K Panel Resin Tab

    PLT-01668, Version: 1.2 Printer Preferences 4.8 K Panel Resin Tab Use the K Panel Resin tab to control where the resin black (K) Panel of a full-color ribbon is printed. If a ribbon without a K resin panel is installed in your printer, these options are grayed out and unavailable.

  • Page 62: Defined Area

    Printer Preferences PLT-01668, Version: 1.2 4.8.1 Defined Area The Defined Area option can be used with the K Panel Resin or the Overlay / Print Area tabs to define one or more specific areas. In the samples, the defined area is indicated by the dashed outline. 4.8.1.1 Method for Defining a Single Area 1.

  • Page 63: Printer Info

    PLT-01668, Version: 1.2 Printer Preferences 4.9 Printer Info Use the options on this tab to view information about the medias installed on the printer: Ribbon  Card Count  Printer Serial #  Firmware Version  Reorder Number  December 2016 Page 4-37...
  • Page 64 Printer Preferences PLT-01668, Version: 1.2 Page 4-38 December 2016...

  • Page 65: Chapter 5: System Overview - Troubleshooting

    Chapter System Overview - Troubleshooting Sequence of Operations Knowing the sequence of the printer operation helps when troubleshooting the printer. 1. File information is received from the PC. 2. Printer compares the installed ribbon type stored in memory with the ribbon type command that was sent from the printer.

  • Page 66: Troubleshooting

    System Overview - Troubleshooting PLT-01668, Version: 1.2 24.Repeat Steps 9 through 22 for the appropriate number of color/overlay Panels. 25.Either the card is ejected from the singled-sided printer or the card feed stepper engages to queue the card for the flipper table for the dual-sided printer. 26.All stop.
  • Page 67 PLT-01668, Version: 1.2 System Overview - Troubleshooting 6. When downloading an upgrade file, both buttons are blue and blink. If the unit is a DTC1250E, you are notified that the upgrade is in process. 7. If a language (other than English) is currently selected, you can press and hold the Pause button during the power-up sequence to change the language back to English.

  • Page 68: Error Messages

    System Overview - Troubleshooting PLT-01668, Version: 1.2 5.2.2 Error Messages This section provides the troubleshooting table for the error message. The DTC4250E has a display that shows the printer error messages. When an error occurs in the printer, the PC shows the error message on screen with solutions. ...

  • Page 69: Troubleshooting With The Error Message Table

    PLT-01668, Version: 1.2 System Overview - Troubleshooting 5.2.3 Troubleshooting with the Error Message Table Error Message Cause Solution The printhead Reset the printer and try again. Head Move Error lift has If this problem persists, call for technical assistance. malfunctioned. The printhead Reset the printer and try again.
  • Page 70 System Overview - Troubleshooting PLT-01668, Version: 1.2 Error Message Cause Solution # 44 A card has Clear any cards in the flipper table using the buttons to move the card become out. Resume printing. Flipper Jam/ jammed in the Home Error The flipper table should be level when the printer is powered up.
  • Page 71 PLT-01668, Version: 1.2 System Overview - Troubleshooting Error Message Cause Solution # 93 The print Change either the installed print ribbon or the ribbon type selected in ribbon the printer driver. Wrong Ribbon installed in the Press the Pause button to continue or the ON/OFF button to cancel. printer does not match the ribbon type...
  • Page 72 System Overview - Troubleshooting PLT-01668, Version: 1.2 Error Message Cause Solution # 110 A card is Clear the jam. Press the Pause button to continue. jammed in the Card Jam/Align print station or error card flipping area of the printer. # 111 Reset the printer and try again.
  • Page 73 PLT-01668, Version: 1.2 System Overview - Troubleshooting Error Message Cause Solution # 144 EEPROM If changes were made in the Advanced Setting tab in the printer restored with driver, click the Default button to reset these numbers. EEPROM Corrupt factory default EEPROM Read Reset the printer and try again.

  • Page 74: Printer-Specific Tools (Dtc1250E, Dtc4250E)

    System Overview - Troubleshooting PLT-01668, Version: 1.2 5.2.4 Printer-Specific Tools (DTC1250E, DTC4250E) The status icons are as follows: This icon indicates that the print ribbon supply is low and will require replacement soon. For the DTC1250E and DTC4250E models, the entire ribbon cartridge must be replaced.

  • Page 75: Additional Printer Specific Tools

    PLT-01668, Version: 1.2 System Overview - Troubleshooting 5.2.4.1 Additional Printer Specific Tools Label Description • Printer Type • Firmware Version • IP Address • Flipper • Lamination INFO • Magnetics • E-Card • Password • Card count Color Photo: Select this to print a color card to test communication and integrity. Alignment: Select this to print a card used to align the print image on the card.
  • Page 76 System Overview - Troubleshooting PLT-01668, Version: 1.2 This page intentionally left blank. Page 5-12 December 2016...

  • Page 77: Chapter 6: Firmware Upgrades

    Chapter Firmware Upgrades Upgrade Information To upgrade the printer’s firmware, perform the following steps: 1. Run the FARGO Workbench Printer Utility. 2. If running FARGO Workbench Version 3 or greater: a. Select the Update Manager Workbench Utility. b. Select the printer(s) to update. c.
  • Page 78 Firmware Upgrades PLT-01668, Version: 1.2 This page intentionally left blank. Page 6-2 December 2016...

  • Page 79: Chapter 7: Technical Support

    Chapter Technical Support This section provides you with an efficient, step-by-step procedure to be used when contacting HID GLOBAL Technical Support, as needed, for this card printer. Contact the HID Global Technical Support Group: Phone: (866) 607-7339 Ext #6 FAX: (952) 946-8492 Website: support.hidglobal.com...
  • Page 80 Technical Support PLT-01668, Version: 1.2 This page intentionally left blank. Page 7-2 December 2016...

  • Page 81: Appendix A: Dtcii

    To prevent unauthorized removal of the DTCii, attach an industry standard security cable to an immovable object and then lock the cable to the Security Lock Slot. Note: HID Global does not sell any type of locking device, but provides this feature for your added security.
  • Page 82 DTCii PLT-01668, Version: 1.2 This page intentionally left blank. Page A-2 December 2016...

  • Page 83: Revision History

    PLT-01668, Version: 1.2 Revision History Date Description Version December 2016 Updates to include DTCii model information. March 2014 Updates to print ribbon options, speeds and counts. Updated liability statement to new copyright statement. Updated safety instructions to include French, correct symbology. Removed Swift ID information.
  • Page 84 hidglobal.com...

This manual is also suitable for:

Fargo dtciiFargo dtc1000meFargo dtc4250e

Table of Contents

Save PDF