Troubleshooting - Teufel KB 62 CR Technical Description And User Manual

Troubleshooting

The following advice should help you to solve problems. If this does not help, you
will find useful information in the detailed FAQs on our website. Otherwise, please
contact our hotline (see page 4). Take note of the warranty instructions.
Problem Possible cause
No function. No power supply.
No sound. The wrong source has been
selected.
The volume has been set too
low.
The volume of the external
player has been set too low.
Speaker cable not stripped.
No sound in No Bluetooth
®
Bluetooth
mode.
KB 62 CR has not been
selected as the output device.
Bluetooth
impaired by another radio
system (e.g. cordless tele-
phone, Wi-Fi).
DAB+ reports No or only very weak DAB
"No signal" or reception.
"Service Not
Available".
38
• KB 62 CR
®
connection.
®
connection
Solution
Check the function of the socket
with another device.
Select the correct source (see
"Selecting a source" on page
18).
Increase the volume.
Carefully increase the volume of
the external player.
Properly connect the speaker
(page 15).
Establish a connection (see
page 27).
On the external player, select
"Teufel KB 62" as the Blue-
®
tooth output device.
Set up the KB 62 CR and/
or external player in another
location. Move to another room
to test.
Check the antenna. If necessary,
use an active room antenna
or outside antenna (see page
14).