Tips And Troubleshooting; Solving Problems - NOOK GLOWLIGHT PLUS User Manual

Tips and Troubleshooting

Solving Problems

My NOOK is sluggish or unresponsive.
Like any computer or electronic equipment, your NOOK periodical needs to be completely powered-off (not just
put in sleep mode) to allow it to reset.
To power off your NOOK, press and hold the power button for 10 seconds. At that point, the device should be
turned-off. Wait a few seconds, and then press and hold the power button for about 2 seconds to turn your NOOK
back on.
I want to change my BN.com account password. What should I do?
Before you change your password on BN.com, first deregister your NOOK, so your NOOK isn't configured to use a
password that you have made obsolete.
NOTE: You must be connected to a Wi-Fi network to de-register your NOOK.
NOTE: De-registering your device will delete any content you have side-loaded on your NOOK. You might
want to make sure you have copies of this content on your personal computer. You do not need to
back up the books, magazines, and newspapers you have purchased through the NOOK Store. These
items will be restored to your NOOK automatically when you re-register it, using your new password.
Deregistering Your NOOK
To deregister your NOOK, do this:
1. Tap Settings in the NOOK Navigation menu to open the main Settings screen.
2. Tap Device Info.
3. Tap the Erase & Deregister Device menu choice.
4. On the Erase & Deregister Device screen, tap the Erase & Deregister Device button.
A dialog box appears, asking you to confirm that you want to reset your NOOK.
5. Tap the Reset NOOK button.
Your NOOK deregisters itself, restoring factory default settings.
Changing Your Password
Once you have deregistered your NOOK, log in to BN.com and change your password.
Reregistering Your NOOK
Once you have changed your password on BN.com, register your NOOK, following the registration instructions you
followed when you first set up your NOOK. See "Registering Your NOOK" at the beginning of this guide.
When you need to enter your BN.com account login information, be sure to enter your new password.
96 Barnes & Noble NOOK User Guide