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Lenovo ThinkStation P910 User Manual

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ThinkStation P910

User Guide

Machine Types: 30B8 and 30B9

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Summary of Contents for Lenovo ThinkStation P910

  • Page 1: User Guide

    ThinkStation P910 User Guide Machine Types: 30B8 and 30B9...
  • Page 2 Important safety information” on page v and Appendix F “Notices” on page 151. Second Edition (August 2016) © Copyright Lenovo 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.

  • Page 3: Table Of Contents

    (Windows 7 only) ..Starting the Setup Utility program ..An introduction to Lenovo programs ..Changing the display mode of the Setup Utility program ....
  • Page 4 Safety and warranty ... Intermittent problems ..Lenovo Web site ... . Storage drive problems ..
  • Page 5 Trademarks ....Appendix E. ENERGY STAR model information ... . . © Copyright Lenovo 2016...
  • Page 6 ThinkStation P910 User Guide...

  • Page 7: Read This First: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Static Electricity Prevention

    Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips ThinkStation P910 User Guide...

  • Page 9: Plugs And Outlets

    If you notice external dust accumulation, then examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents, and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating © Copyright Lenovo 2016...

  • Page 10: Operating Environment

    • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. viii ThinkStation P910 User Guide...

  • Page 11: Power Supply Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2016...
  • Page 12 ThinkStation P910 User Guide...

  • Page 13: Chapter 1. Product Overview

    When you lay the computer on its side, you can slightly pull out the logo plate, turn it 90-degree counterclockwise, and then push it back in. © Copyright Lenovo 2016...
  • Page 14 On: The storage drives are ready for use. Off when computer powered on: The storage drives do not work properly or other problems occur. Power indicator When the power indicator is on, the computer is turned on. ThinkStation P910 User Guide...

  • Page 15: Rear View

    Rear view Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connectors Power cord connector Audio line-out connector Microphone connector PS/2 keyboard connector Serial connector USB 2.0 connectors (4) USB 3.0 connectors (4) PCI card area (PCI cards available vary by computer...
  • Page 16 PCI card area (PCI cards available vary by model) To improve the operating performance of your computer, you can install PCI/PCI-Express cards into this area. Depending on your computer model, the cards already installed in this area might vary. ThinkStation P910 User Guide...
  • Page 17 Security-lock slot Attach a Kensington-style cable lock to the security-lock slot to secure your computer. For more information, see “Attaching a Kensington-style cable lock” on page 31. Key-nest slots Install the key holder that comes with the computer cover lock key to the key-nest slots. Ethernet connectors (2) Attach an Ethernet cable for a local area network (LAN).

  • Page 18: Computer Components

    Front fan assembly Multi-function bracket Cover presence switch (intrusion switch) Heat sink and fan assembly 1 PCI card (vary by computer model) Heat sink and fan assembly 2 (some models) Rear fan assembly Direct cooling air baffle ThinkStation P910 User Guide...

  • Page 19: Parts On The System Board

    Parts on the system board The following illustration shows the locations of the parts on the system board. 11 12 14 15 41 40 Figure 4. Parts on the system board PCI Express 2.0 x4 card slot PCI Express 3.0 x16 graphics card slot PCI Express 3.0 x16 graphics card slot Memory slot Memory slot...
  • Page 20 PCI Express 3.0 x16 graphics card slot PCI Express 2.0 x1 card slot PCI Express 3.0 x16 graphics card slot Memory slot Memory slot Memory slot Memory slot Rear fan assembly connector Microprocessor 2 (some models) Front audio connector Internal speaker connector ThinkStation P910 User Guide...

  • Page 21: Internal Drives

    Internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. When you install or replace an internal drive, note the type and size of the drive that each bay supports and correctly connect the required cables.

  • Page 22: Machine Type And Model Label

    PCI cards installed in some models) Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
  • Page 23 Information about your computer • To view basic information (such as microprocessor and memory information) about your computer, do the following: 1. Click the Start button to open the Start menu. ® ® 2. Depending on your Microsoft Windows operating system version, do one of the following: –...
  • Page 24 • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history. ThinkStation P910 User Guide...
  • Page 25 • ErP LPS compliance mode The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the consumption of electricity when your computer is in sleep or off mode. For more information, see “Enabling or disabling the ErP LPS compliance mode” on page 36. •...

  • Page 26: Computer Specifications

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you must install them manually. Then, you can access and use these programs.

  • Page 27: Installing A Program That Is Ready To Be Installed (Windows 7 Only)

    An introduction to Lenovo programs This section provides information about the major Lenovo programs available on your operating system. Note: Depending on your computer model, some of the following programs might not be available.
  • Page 28 Lenovo Support Web site, and so on. Lenovo ID The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single (Windows 10) account.

  • Page 29: Chapter 2. Using Your Computer

    When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 30: Handling And Storing A Disc

    – For Windows 10: Click Settings ➙ Devices ➙ AutoPlay. c. Select or turn on Use AutoPlay for all media and devices. 2. Insert a recordable disc into the optical drive that supports recording. The AutoPlay window opens. 3. Follow the instructions on the screen. ThinkStation P910 User Guide...

  • Page 31: Connecting To A Network

    ® • Burn a disc using Windows Media Player. 1. Insert a recordable disc into the optical drive that supports recording. 2. Open Windows Media Player. See “Accessing a program on your computer” on page 14. 3. Follow the instructions on the screen. •...

  • Page 32: Connecting To A Bluetooth-Enabled Device

    2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen. Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system. ThinkStation P910 User Guide...

  • Page 33: Chapter 3. You And Your Computer

    Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2016...

  • Page 34: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 35 Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 36 – Change the size of the items on the desktop or a window. Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. ThinkStation P910 User Guide...

  • Page 37: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 38: Keeping Your Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Recovery information” on page 56 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.

  • Page 39: Moving Your Computer

    If the local electrical outlet style is different from the type you are currently using, contact the Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.
  • Page 40 ThinkStation P910 User Guide...

  • Page 41: Chapter 4. Security

    The keys for the key lock are attached to the rear of the machine. For security, store the keys in a secure place when you are not using them. © Copyright Lenovo 2016...
  • Page 42 Note: The key lock and keys are available only on some models. Figure 7. Locking the computer cover ThinkStation P910 User Guide...

  • Page 43: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 44: Using Passwords And Windows Accounts

    • For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. To open the program, see “Accessing a program on your computer” on page 14. For more information about using the program, refer to the help system of the program.

  • Page 45: Using Firewalls

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 46: Trusted Platform Module (Tpm)

    Trusted Platform Module (TPM) TPM is a secure cryptoprocessor that stores cryptographic keys, which in turn protects information stored in your computer. ThinkStation P910 User Guide...

  • Page 47: Chapter 5. Advanced Configuration

    Yes in the window displayed, and press Enter. Changing the display language of the Setup Utility program The Setup Utility program supports three display languages: English, French, and simplified Chinese. To change the display language of the Setup Utility program, do the following: © Copyright Lenovo 2016...

  • Page 48: Enabling Or Disabling A Device

    Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program. Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 49: Enabling Or Disabling The Configuration Change Detection

    Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program. When the ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the following: • Press the power button. •...

  • Page 50: Using Bios Passwords

    • Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name ThinkStation P910 User Guide...

  • Page 51: Selecting A Startup Device

    • Be significantly different from your previous passwords Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 35. 2. Select Security. 3.

  • Page 52: Exiting The Setup Utility Program

    When you install a new program, hardware device, or device driver, you might be informed to update the BIOS. You can update the BIOS from your operating system or a flash update disc (available only on some models). ThinkStation P910 User Guide...

  • Page 53: Recovering From A Bios Update Failure

    To update the BIOS, do the following: 1. Go to http://www.lenovo.com/support. 2. To update the BIOS from your operating system, download the flash BIOS update driver according to your operating system version. To update the BIOS from a flash update disc, download the ISO image version (used to create a flash update disc).
  • Page 54 During the computer startup, follow the instructions on the screen. Press Ctrl+I to enter the Intel RSTe configuration utility. The following four options are displayed after you enter the Intel RSTe configuration utility: 1. Create RAID Volume 2. Delete RAID Volume 3. Reset Disks to Non ‐ RAID ThinkStation P910 User Guide...
  • Page 55 4. Exit Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected option. Press Esc to exit the Intel RSTe configuration utility, or select Exit, and then press Enter to exit the Intel RSTe configuration utility.

  • Page 56: Quick Raid Setup Using The Lsi Megaraid Bios Configuration Utility

    • RAID Level 10 - A combination of RAID Level 0 and RAID Level 1 – A RAID Level 10 hard disk drive group consisting of four hard disk drives – Data being striped across hard disk drive groups – Provides both high data transfer rates and complete data redundancy ThinkStation P910 User Guide...
  • Page 57 • RAID Level 5 - Block-level striped disk array with distributed parity – A RAID Level 5 hard disk drive group consisting of at least three hard disk drives – Supported strip size: 8 KB to 1 MB – Better performance and fault tolerance –...
  • Page 58 3. Select Make Global HSP or Make Dedicated HSP, and then click Go. 4. The main screen of the LSI MegaRAID BIOS configuration utility is displayed, and the hard disk drive you selected is listed as a hot spare hard disk drive in the right pane. ThinkStation P910 User Guide...

  • Page 59: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. Refer to “Recovery information” on page 56. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, refer to Chapter 8 “Getting information, help, and...

  • Page 60: Audio Problems

    • Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly. ThinkStation P910 User Guide...

  • Page 61: Cd Or Dvd Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. Refer to the Windows help system. CD or DVD problems A CD or DVD does not work. Solutions: • Ensure that the power cable and signal cable are securely connected to the drive. •...

  • Page 62: Intermittent Problems

    Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. If this problem occurs, replace the storage drive. Refer to Chapter 7 “Installing or replacing hardware” on page 59. Ethernet LAN problems The computer cannot connect to an Ethernet LAN. Solutions: ThinkStation P910 User Guide...

  • Page 63: Wireless Lan Problem

    • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in the Setup Utility program. Refer to “Using the Setup Utility program” on page 35. • Enable the Ethernet LAN adapter. 1.

  • Page 64: Bluetooth Problems

    3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default. 5. Click OK. ThinkStation P910 User Guide...

  • Page 65: Performance Problems

    Performance problems Excessive fragmented files exist on the storage drives. Solution: Use the Windows disk defragmentation or disk optimization feature to clean up the files. Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours.

  • Page 66: Serial Connector Problem

    19. Consequently, dates cannot be sorted in correct order nowadays. Check with your software manufacturer to refer to if any updates are available. Many software manufacturers make updates available from the World Wide Web. ThinkStation P910 User Guide...

  • Page 67: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 68: Recovery Information

    USB key. • If you are using an Android device with the Lenovo Workstation Diagnostics app installed, open the application for details about the error. For more information about the Lenovo Workstation Diagnostics app, go to: http://www.thinkworkstationsoftware.com/diags...

  • Page 69: Recovery Information For Windows 10

    40. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 70 Note: To create a recovery medium, refer to “Good maintenance practices” on page 25. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.

  • Page 71: Chapter 7. Installing Or Replacing Hardware

    1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 29. © Copyright Lenovo 2016...

  • Page 72: Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 73: Cover Presence Switch (Intrusion Switch)

    required connector. Then, use the instructions that come with the option to help you make the connection and install any required software or device drivers. Cover presence switch (intrusion switch) Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 74 . Ensure that the clip is placed between the two branched cables of the new cover presence switch. Then, press the cover presence switch downward until it snaps into position. Figure 12. Installing the cover presence switch into the bracket ThinkStation P910 User Guide...

  • Page 75: Direct Cooling Air Baffle

    8. Route the cable of the new cover presence switch, and align the notch on the cover presence switch with the tab in the chassis. Then pivot the cover presence switch bracket to the right as shown until it snaps into position. Figure 13.
  • Page 76 2. Pull the direct cooling air baffle outward by its handle to remove it from the chassis. Figure 14. Removing the direct cooling air baffle ThinkStation P910 User Guide...

  • Page 77: Device In An Optical-Drive Bay

    To reinstall the direct cooling air baffle, do the following: 1. Align the plastic boards on the top and bottom sides of the direct cooling air baffle with the small gaps in the chassis. Ensure that the handle of the direct cooling air baffle faces towards the front of the chassis.
  • Page 78 3. Locate the optical-drive bay into which you want to install an optical drive. See “Internal drives” on page 9. 4. Press the clip underneath the plastic cover of the optical-drive bay so that the cover is ejected out of the bay. Then, remove the metal shield in the bay. ThinkStation P910 User Guide...

  • Page 79: Storage Drive In The Flex Bay Storage Enclosure

    5. Note the orientation of the new optical drive. Then, slide the optical drive into the optical-drive bay from the front of the chassis until it snaps into position. Figure 17. Installing the optical drive 6. Connect the cables to the optical drive. Note: If you install a flex module or a flex bay storage enclosure, you might need to connect the cables to the device, a PCI card, or the system board.
  • Page 80 Note: When installing or removing the storage drive, do not touch the circuit board on the storage drive and make sure that the circuit board faces downward. Figure 18. Removing the 3.5-inch storage drive from the flex bay storage enclosure ThinkStation P910 User Guide...
  • Page 81 4. Install the 3.5-inch storage drive into the flex bay storage enclosure. Then, install the four screws to secure the drive to the flex bay storage enclosure. Figure 19. Installing the 3.5-inch storage drive to the flex bay storage enclosure 5.
  • Page 82 Remove the four screws that secure the storage converter. Take the storage converter together with the drive out of the flex bay storage enclosure. Figure 21. Removing the 2.5-inch storage drive and the storage converter from the flex bay storage enclosure ThinkStation P910 User Guide...
  • Page 83 b. Remove the five screws that secure the 2.5-inch storage drive to the storage converter. Take the drive out of the storage converter. Note: When installing or removing the storage drive, do not touch the circuit board on the storage drive and make sure that the circuit board faces downward.
  • Page 84 5. Install the 2.5-inch storage drive and the storage converter into the flex bay storage enclosure. Then, install the four screws to secure the storage converter to the flex bay storage enclosure. Figure 24. Installing the 2.5-inch storage drive and the storage converter into the flex bay storage enclosure ThinkStation P910 User Guide...

  • Page 85: Device In The 5.25-Inch Flex Module

    6. Slide the flex bay storage enclosure into the optical drive bay. See “Device in an optical-drive bay” on page 65. 7. Connect the signal cable and the power cable to the new storage drive. Figure 25. Connecting the cables to the storage drive What to do next: •...
  • Page 86 Remove the two screws and then go to Step 5 on page 75. Figure 27. Removing the plastic clip with the two screws • If you are replacing an old slim optical drive, do the following: ThinkStation P910 User Guide...
  • Page 87 a. Press the button as shown to remove the slim optical drive from the flex module. Figure 28. Removing the slim optical drive from the flex module b. Remove the two screws that secure the clip to remove the plastic clip from the rear of the slim optical drive.

  • Page 88: Card Reader

    1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 59. 2. Remove the flex module from the front of the computer. See “Device in an optical-drive bay” on page 65. ThinkStation P910 User Guide...
  • Page 89 3. Lift the clip on the side of the flex module upward. Then, slide the flex module cover to the rear of the flex module to remove the cover. Figure 33. Removing the flex module cover 4. If you are replacing a card reader, do the following: a.
  • Page 90 Then, insert the new card reader into the card reader slot in flex module until it snaps into position. Figure 37. Installing the card reader in the flex module ThinkStation P910 User Guide...
  • Page 91 7. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the flex module cover engage the rails on the flex module. Then, push the cover to the front of the flex module until it snaps into position.
  • Page 92 6. Place the eSATA connector or IEEE 1394 connector into the metal retainer. Then, insert the eSATA connector or IEEE 1394 connector into the corresponding slot in the flex module as shown. Figure 41. Installing the eSATA connector or IEEE 1394 connector in the flex module ThinkStation P910 User Guide...

  • Page 93: Internal Storage Drive

    7. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the flex module cover engage the rails on the flex module. Then, push the cover to the front of the flex module until it snaps into position.
  • Page 94 • If you are replacing a storage drive, flex the sides of the bracket to release the four pins from the storage drive. Then, remove the storage drive from the bracket. Figure 44. Removing the storage drive from the bracket ThinkStation P910 User Guide...
  • Page 95 5. Hold the storage drive so that the connectors face towards the rear of the bracket and the circuit board faces upward. Then, flex the sides of the bracket and align the four pins on the bracket with the corresponding holes in the storage drive. Note: Do not touch the circuit board of the storage drive.
  • Page 96 3. Remove the storage drive bracket from the hard-disk-drive bay. See step 3 on page 82. 4. Depending on whether you are installing or replacing a storage drive, do one of the following: • If you are installing a storage drive, go to step 6. ThinkStation P910 User Guide...
  • Page 97 • If you are replacing a storage drive, flex the sides of the bracket to release the four pins from the storage drive. Then, remove the storage drive from the bracket. Figure 47. Removing the storage drive from the bracket 5.
  • Page 98 Figure 49. Removing the adapter from the converter • If you are replacing a storage drive, do the following: a. Remove the converter from the bracket. See step 4 on page 82. ThinkStation P910 User Guide...
  • Page 99 b. Pivot tab on the metal adapter upward and push the adapter as shown until the four tabs on the adapter are slide into the notches . Then, pivot the adapter as shown to remove it with the storage drive from the converter. Figure 50.
  • Page 100 Figure 53. Installing the adapter into the converter 7. Install the converter with the new storage drive into the bracket and the bracket into the hard-disk-drive bay. See step 5 on page 83 and step 6 on page 84. ThinkStation P910 User Guide...
  • Page 101 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 130. M.2 solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 102 8. The M.2 solid-state drive is secured by a retention latch. Pull the handle of the retention latch outward to release the M.2 solid-state drive. Then, gently pull the M.2 solid-state drive out of the M.2 slot. Figure 56. Removing the M.2 solid-state drive ThinkStation P910 User Guide...
  • Page 103 9. Hold the new M.2 solid-state drive by its edges, ensure that the circuit board side is upward, and then insert the drive into the M.2 slot until it is secured tightly. Then, insert the plug of the retention latch into the hole to secure the new drive.
  • Page 104 13. Install the flex adapter into the flex adapter slot. See “Flex adapter” on page 99. Note: If your computer is installed with only one flex adapter, ensure that you install the flex adapter into the flex adapter slot 1. See “Parts on the system board” on page 7. ThinkStation P910 User Guide...

  • Page 105: Front Fan Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 130. Front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 106: Multi-Function Brackets

    See “Power supply assembly” on page 96. 5. Remove the front fan assembly in the bracket you want to remove. See “Front fan assembly” on page 93. 6. Lay the computer on its side for easier access to the bracket. ThinkStation P910 User Guide...
  • Page 107 7. Hold the handle and the foot at the same time and pull the bracket to the rear of the chassis to remove the bracket. Figure 63. Removing the multi-function bracket 8. Align the three tabs on the bracket with the corresponding holes in the chassis. Then, insert the three tabs into the corresponding holes until the bracket snaps into position.

  • Page 108: Power Supply Assembly

    To replace the power supply assembly, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 59. 2. Locate the power supply assembly. See “Computer components” on page 6. ThinkStation P910 User Guide...
  • Page 109 3. Pivot the handle to the left at an angle of about 90 degrees. Then, pull the handle as shown to remove the power supply assembly from the chassis. Figure 65. Removing the power supply assembly 4. With the handle open, slide the power supply assembly into the power supply assembly bay until it snaps into position.

  • Page 110: Battery

    96. 8. Reinstall the direct cooling air baffle. See “Direct cooling air baffle” on page 63. 9. Reinstall the computer cover and reconnect the cables. See “Completing the parts replacement” on page 130. ThinkStation P910 User Guide...

  • Page 111: Flex Adapter

    Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 10. Turn on the computer and all attached devices. 11. Use the Setup Utility program to set the date, time, and any passwords. See “Using the Setup Utility program”...
  • Page 112 – The flex adapter might fit tightly into the flex adapter slot. If necessary, alternately move each side of the adapter a small amount until it is removed from the slot. Figure 70. Removing the flex adapter ThinkStation P910 User Guide...
  • Page 113 5. Align the notch on the new flex adapter with the slot key in a flex adapter slot. Then, slide the plastic retainer of the new flex adapter downward into the corresponding slot in the multi-function bracket. Then, insert the adapter into the flex adapter slot until it is secured tightly. Notes: •...

  • Page 114: Pci Card

    4. If necessary, remove the direct cooling air baffle for easier operation. See “Direct cooling air baffle” on page 63. 5. Depending on whether you are installing or replacing a PCI card, do one of the following: • If you are installing a PCI card, do the following: ThinkStation P910 User Guide...
  • Page 115 a. On the left of the PCI card slot, lift the handle until it stops, and then pivot it to the left until it stops. The PCI card latch is opened. Figure 74. Opening the PCI card latch b. Remove the appropriate metal slot cover on the rear of the chassis. •...
  • Page 116 Grasp the PCI card retainer by its edges and gently pull it out of the latch. Remove the retainer completely from the PCI card latch. Figure 76. Removing the PCI card retainer ThinkStation P910 User Guide...
  • Page 117 c. On the left of the PCI card slot, lift the handle until it stops, and then pivot it to the left until it stops. The PCI card latch is opened. Figure 77. Opening the PCI card latch Chapter 7 Installing or replacing hardware...
  • Page 118 Figure 78. Disengaging the card retaining latch – The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Figure 79. Removing the PCI card ThinkStation P910 User Guide...
  • Page 119 6. To install a new PCI card, align the notch on the new PCI card with the slot key in the PCI card slot. Then, insert the new PCI card downward into the card slot until it is secured tightly. See “Parts on the system board”...
  • Page 120 7. Pivot the handle to the right until it stops, and then press it downward until the latch snaps into position. Figure 81. Closing the PCI card latch ThinkStation P910 User Guide...
  • Page 121 8. Insert the corresponding end of the PCI card retainer into the gaps in the PCI card latch as shown. Pivot the retainer downward to insert part into the corresponding slot in the front fan assembly. Figure 82. Installing the PCI card retainer 9.

  • Page 122: Full-Length Pci Express Card

    4. Remove the direct cooling air baffle if it impedes your operation. See “Direct cooling air baffle” on page 63. 5. Depending on whether you are installing or replacing a full-length PCI Express card, do one of the following: • If you are installing a full-length PCI Express card, do the following: ThinkStation P910 User Guide...
  • Page 123 a. On the right of the PCI card slot, pivot the tab outward until it stops. The card latch opened. On the left of the PCI card slot, lift the handle until it stops, and then pivot it to the left until it stops.
  • Page 124 – If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch. Grasp the card and gently pull it out of the slot. Figure 87. Disengaging the card retaining latch ThinkStation P910 User Guide...
  • Page 125 – The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Figure 88. Removing the full-length PCI Express card Chapter 7 Installing or replacing hardware...
  • Page 126 PCI card slot. Then, insert the new card downward into the card slot until it is secured tightly. See “Parts on the system board” on page 7. Note: Do not touch the circuit board of the PCI card. Figure 89. Installing the full-length PCI Express card ThinkStation P910 User Guide...

  • Page 127: Super Capacitor Module

    7. Pivot the handle to the right until it stops, and then press it downward until the latch snaps into position. Pivot the tab inward until it snaps into position. Figure 90. Closing PCI card latches 8. Connect the power cable of the full-length PCI Express card to the new card. See “Parts on the system board”...
  • Page 128 6. Touch the static-protective package that contains the new super capacitor module and its holder to any unpainted surface on the outside of the computer. Then, remove the new super capacitor module and its holder from the package. ThinkStation P910 User Guide...
  • Page 129 7. Gently pivot the plastic retaining clip on the bracket as shown and install the new super capacitor module into the bracket at the same time. Note: Ensure that the cable of the super capacitor module is oriented as shown. Figure 92.

  • Page 130: Memory Module

    If your computer is installed with two microprocessors, refer to the order of installing memory modules shown on the right figure. Figure 94. The order of installing memory modules 5. Depending on whether you are installing or replacing a memory module, do one of the following: ThinkStation P910 User Guide...
  • Page 131 • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 95. Opening retaining clips • If you are replacing a memory module, open the retaining clips and gently pull the memory module out of the memory slot.

  • Page 132: Heat Sink And Fan Assemblies

    3. Lay the computer on its side for easier access to the heat sink and fan assembly. 4. Locate the heat sink and fan assembly that does not work properly. See “Computer components” on page 6. 5. Disconnect the heat sink and fan assembly cable from the system board. ThinkStation P910 User Guide...
  • Page 133 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...

  • Page 134: Rear Fan Assembly

    2. Remove the direct cooling air baffle. See “Direct cooling air baffle” on page 63. 3. Locate the rear fan assembly. See “Computer components” on page 6. 4. Slide the rear fan assembly outward by the handle to remove it from the chassis. Figure 99. Removing the rear fan assembly ThinkStation P910 User Guide...

  • Page 135: Wi-Fi Units

    5. Slide the new rear fan assembly into the rear fan assembly bay until it snaps into position. Figure 100. Installing the rear fan assembly 6. Reinstall the direct cooling air baffle. See “Direct cooling air baffle” on page 63. What to do next: •...
  • Page 136 3. To remove the Wi-Fi adapter card, do the following: a. If your computer comes with a Wi-Fi card module that supports the Bluetooth function, disconnect the Bluetooth cable from the Wi-Fi adapter card. Figure 102. Disconnecting the Bluetooth cable ThinkStation P910 User Guide...
  • Page 137 b. On the rear of the computer, lift the handle and pivot it as shown until it stops. The PCI card latch is opened. Figure 103. Opening the PCI card latch c. Grasp the Wi-Fi adapter card and gently pull it out of the slot. Figure 104.
  • Page 138 Wi-Fi card module. Figure 105. Disconnecting the Wi-Fi antenna cables b. Remove the two screws that secure the Wi-Fi card module to the Wi-Fi adapter card. Figure 106. Removing the screws that secure the Wi-Fi card module ThinkStation P910 User Guide...
  • Page 139 c. Pull the Wi-Fi card module out of the mini PCI Express slot. Figure 107. Removing the Wi-Fi card module What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 130. Installing the Wi-Fi units To install the Wi-Fi units, do the following: 1.
  • Page 140 Figure 109. Installing the screws to secure the Wi-Fi card module c. Connect the two Wi-Fi antenna cables to the Wi-Fi card module. Figure 110. Connecting the Wi-Fi antenna cables 3. To install the Wi-Fi adapter card, do the following: ThinkStation P910 User Guide...
  • Page 141 a. Install the Wi-Fi adapter card into the PCI Express card slot on the system board. See “Parts on the system board” on page 7. Figure 111. Installing the Wi-Fi adapter card b. Pivot the PCI card latch and push it back in until it snaps into position. c.

  • Page 142: Completing The Parts Replacement

    2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover. ThinkStation P910 User Guide...
  • Page 143 3. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis. Then, pivot the handle inward until it snaps into position so that the cover is secured tightly. Figure 113.
  • Page 144 ThinkStation P910 User Guide...

  • Page 145: Chapter 8. Getting Information, Help, And Service

    User Guide. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You also can do the following: • Shop for desktop and notebook computers, monitors, projectors, upgrades, and accessories for your computer, and special offers.

  • Page 146: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 147: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 148 ThinkStation P910 User Guide...

  • Page 149: Appendix A. System Memory Speed

    E5-2628L v4, E5-2618L v4, E5-1607 2133 MHz v4, E5-1603 v4, E5-1650 v3, E5-1620 1.2 V Intel Xeon E5-2609 v4, E5-2603 v4, 1866 MHz E5 2608L v4, E5-2620 v3 1.2 V Intel Xeon E5-2609 v3 1600 MHz © Copyright Lenovo 2016...
  • Page 150 ThinkStation P910 User Guide...

  • Page 151: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 152 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. ThinkStation P910 User Guide...

  • Page 153: Eurasian Compliance Mark

    The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

  • Page 154: Additional Regulatory Information

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support.

  • Page 155: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 156: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 157: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 158 ThinkStation P910 User Guide...

  • Page 159: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). © Copyright Lenovo 2016...

  • Page 160: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules. Taiwan RoHS ThinkStation P910 User Guide...

  • Page 161: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
  • Page 162 ThinkStation P910 User Guide...

  • Page 163: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 164: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkStation The ThinkStation logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

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