Troubleshooting; Error Indication; Evo Display; Charge Display - Giant E-bike User Manual

5 Troubleshooting

5.1 ERROR INDICATION

An error notification will be shown on the display in case a problem is detected in the system. In the
majority of cases there is no reason for immediate concern, however it is recommended to visit your
Giant dealer to have it checked. For removing all error codes from display, visiting your Giant dealer is
required.

5.2 EVO DISPLAY

In case of a system error the EVO display can show various error messages in following sequence;
1. 'system message' for 2 seconds.
2. One of these root causes:
• 'SyncDrive error'
• 'RideControl error'
• 'Bluetooth error'
• 'EnergyPak error'
• 'Speed sensor error'
3. Only in case of 'SyncDrive error', 'no power
support' will be shown and power assist will
stop. (When EnergyPak is empty, power as-
sistance will stop as well)
4. 'Your E-bike needs servicing'
5. Service indication pictogram shows in normal
screen until dealer is visited for servicing.

5.3 CHARGE DISPLAY

In case of an error, 'EnergyPak indicator (%)' (J),
'EnergyPak indicator (bar)'(H) and 'Error code indica-
tor' will blink 3 times. The root cause will be displayed
by 'Error code indicator' (L).
If error code 'A1' is indicated or when EnergyPak is
empty, power assistance will stop. For all other error
codes power assistance will continue.
L
H
J
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