Troubleshooting - Num'axes CANICOM 250 LE User Manual

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  • ENGLISH, page 16

Troubleshooting

Should your product stop working or develop a fault, first read this user's guide over, then check the
batteries and replace them if necessary and retry. Also check that you are using the product correctly.
If you encounter any problems, re-code the receiver collar with the remote control (ref. Coding
procedure).
Re-initialize the system by removing the battery from its housing, then with a metallic tool (e.g.
screwdriver, scissors) touch each of the 2 battery contacts for 2 seconds approximately (ref. Diagram 6).
Insert the battery again: One beep is emitted, indicating the battery is in correct position.
Restart your CANICOM using the remote control.
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM'AXES at +33.2.38.69.96.27 or by Email export@numaxes.com.
Depending on the extent of the malfunction, you may have to return your product for service and repair.
For all repairs, please supply the following:
- the complete product
- the proof of purchase (invoice or sales receipt)
If you omit one of these items, the After Sales Service will have to invoice you for any repair costs
incurred.
Gb - 25
Diagram 6
Reset: connect
the 2 supports of
the battery

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BEATRICE TREDANT
March 6, 2025

Bonjour, notre chien a 10 ans, nous avons votre appareil depuis 9ans je pense, mon mari l'a utiliser quelques fois au début sur position 1 mais plus après, mon mari est décédé en 2023, depuis j'ai cassé mes épaules et suis toujours en balnéothérapie. je dois séjourner en appartement et par conséquent ressortir Peps en laisse, mais mes épaules sont faibles, Peps est tonique et j'ai choisi de tout de même lui remettre votre appareil .. pouvez-vous me dire si je peux de nouveau le faire sans que ma bête soit perturbée? D'avance merci

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