Do you have a question about the ZOOM and is the answer not in the manual?
Questions and answers
Gary Dermody
March 8, 2025
I **** attempting to change the batteries on a Zoom Mob Scooter. I have removed the 6 retaining screws on the bottom of the box but I still cannot open the box. Should I force it?
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DISCLAIMER We ask that you read this manual completely before operating your new ZOOM scooter. CareCo (UK) Ltd cannot be held responsible for any damage or injury incurred due to improper or unsafe use of the CareCo ZOOM scooter. CareCo (UK) Ltd specifically disclaims responsibility for any bodily injury or property damage that may occur...
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CareCo (UK) Ltd cannot be held responsible for personal injury or property damage resulting from the unsafe or the improper use of any of our broad range of health and personal mobility products. Also, CareCo (UK) Ltd cannot be held responsible for personal injury or property damage resulting from attempts to follow instructions, suggestions, and guidelines presented in this Owner’s Manual.
CONTENTS PREFACE AND INTRODUCTION ……………………………… SAFETY NOTICE………………………………………………...….. 2.1 Before driving 2.2 While driving 2.3 Labelling 2.4 EMI PARTS INTRODUCTION…………………………………..………. Parts description OPERATION………………………………………………………..4.1 Control panel 4.2 How to operate your scooter 4.3 Assembling and disassembling 4.4 Changing colour panels BATTERY CHARGING AND CARE……………………………… 5.1 Charging the battery 5.2 Battery INSPECTION AND MAINTENANCE………………………………...
1. PREFACE AND INTRODUCTION Please carefully read this owner’s manual before using the vehicle. Improper use of the vehicle could result in harm, injury or traffic accidents. Therefore, for maximum benefit while using the vehicle, please read this owner’s manual. This owner’s manual includes operation instructions for every aspect of the vehicle and ...
2. SAFETY 2.1 BEFORE DRIVING The user needs to be familiar with the usage and operation of this vehicle before driving. Please always keep the following safety notices in mind:- ■ The same traffic rules apply to the use of this vehicle as apply to pedestrians. For your safety, please therefore follow the rules that apply to pedestrians.
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you might get the wheels stuck. Do not drive at night or when it is raining, snowing, misty, or windy. Do not drive your vehicle in an ‘S’ pattern or make erratic turnings. Do not take the scooter onto escalators. ...
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WARNING ! Do not set in the freewheel mode when driving on a gradient. Always re-engage the anti-freewheel device before use. Failure to do so may result in injury. To protect your safety, the power will automatically cut off and the electromagnetic brake system will activate while you are driving down a steep slope.
2.3 LABELLING Please carefully read all labels on the scooter before driving it. For your future reference, do not remove them. 1. CE LABEL ………………………………………………………… 2. WARNING EMI LABEL………………………………………… 3. FREEWHEEL LABEL…………………………………….………..
4. OPERATION 4.1 CONTROL PANEL 1. Battery Level Indicator 2. Speed Dial 3. Horn 4. Wigwag Paddle 4.2 HOW TO OPERATE YOUR SCOOTER ■ Power switch Turn the key to power ON or OFF (ON): Power is turned on (OFF): Power is turned off ■...
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■ Horn Button Press the horn button to sound the horn. Release the button to stop the horn. ▓ How To Set Freewheel Mode The motor on the scooter can be disengaged to allow the scooter to be pushed. Drive Mode ...
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▓ Braking Electro-magnetic brake: Release the speed control lever completely, and the electromagnetic brake will be activated automatically, and the scooter will stop. Manual Handbrake : Emergency braking is possible using the manual handbrake. Squeeze the handbrake and use the button to lock it (use it for parking).
■ How to re-position the seat The seat can slide backwards and forwards for a comfortable driving position. To slide the seat, pull the lever at the front of the seat and reposition as required. ■ Tiller Adjustment The tiller can be adjusted into many different positions to suit each driver.
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The ZOOM can be disassembled into four pieces, the seat (7.21 kg / 15.9 lbs), the front section (15.74 kg / 34.7 lbs), the rear section (10.69 kg / 23.5 lbs) and battery pack 9.18 kg (Zoom Plus – 13.38 kg / 29.5 lbs).
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5. Push the Seat Rotate Lever whilst pulling up on the seat to remove. 6. Unlock the battery lock part and rotate the battery lock part. 7. Pick up the battery pack and remove it from the scooter.
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8. Loosen the tiller adjustment knob and fold down the tiller and retighten knob. 9. Lock the front wheel and tiller by turning and pulling the wheel lock catch down. 10. Pull the connecting device upward to the rear section and stand upright.
4.4 CHANGING COLOUR PANELS Your scooter features interchangeable panels which allow you to change the colour of your scooter. These instructions will guide you through the process of changing the panels. The panels that can be changed are indicated in the illustration on the right. To replace the tiller colour panel Use a screwdriver to unlock tiller colour panel.
5 . B AT T E R Y C H A R G I N G A N D C A R E 5.1 CHARGING THE BATTERY Follow the procedure below step by step: 1. Turn the power switch to OFF. 2.
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Attention - Please follow the rules below to avoid accidents while charging. 1. Please use the CARECO charger only, and recharge the battery to its full capacity every time. You may damage the battery and scooter if you use a charger which is not to the correct specification.
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If the battery is contaminated by water, battery acid, dust or other substances, it will discharge quickly. The battery supplied with the CareCo scooter is sealed and is maintenance free with no risk of battery leakage. Please follow the steps below to clean the battery.
6.2 REGULAR CHECKING RECORD To make sure your scooter is correctly serviced, take it to CareCo for regular maintenance checks. This should be at intervals of six months following the first inspection after one month.
If the battery charger is turned on and no LEDs are illuminated, check the fuse. Suggestion Ask for help from CareCo to inspect or replace the fuse, as the tiller shroud has to be removed before the fuse can be replaced.
Recharge the battery. If problem persists contact CareCo on 0845 611 8022. If you experience any technical problems, it is recommended that you check with CareCo before attempting to resolve any issues. The following symptoms could indicate a serious problem with your power scooter. Contact CareCo if any of the following arise:- 1.
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2. Vehicle operating with charger attached. 3. Intermittent battery connection. 2 & 1 ** * Main contactor driver Controller faulty Contact CareCo (cs@careco.co.uk) off fault Tel: 0845 611 8022 2 & 2 ** ** Motor blocked / stalled Motor defective Contact CareCo 2 &...
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SPECIFICATION The manufacturer reserves the right to modify the specification if necessary. The final specification is subject to the individual scooter you purchase from CareCo. Model Reference ZOOM Dimension 108 x 48 cm (L x W) Total Weight 43 kg (Zoom Plus: 47 kg)
Quality / Warranty Declaration Products are to be fit for purpose and of excellent quality and performance. For valid warranty claims CareCo (UK) Ltd will, at their discretion, replace / repair / refund items mutually agreed to be defective. The scooter’s warranty is as follows:- ...
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Do you have a question about the ZOOM and is the answer not in the manual?
Questions and answers
I **** attempting to change the batteries on a Zoom Mob Scooter. I have removed the 6 retaining screws on the bottom of the box but I still cannot open the box. Should I force it?