My Computer Won't Connect; I Can't Connect To The Internet; I Am Having Trouble Launching/Using Apps; My File Won't Play - Samsung bn59-01178w Service Manual

4-1-5. My computer won't connect

The Problem
The "Mode Not Supported"
message appears.
The video is OK but there is
no audio.

4-1-6. I can't connect to the Internet

The Problem
The wireless network
connection failed.
The software update over the
Internet has failed.

4-1-7. I am having trouble launching/using apps

The Problem
I launched an app, but it's in
English.
How can I change the
language?
My application is not working.
4-1-8. My file won't play
The Problem
Some files can't be played.

4-1-9. I want to reset the TV

Reset
MENU
Reset Settings
> Reset
Resetting Smart
MENU
Hub
Set your PC's output resolution so it matches a resolution supported by the TV.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using a DVI to HDMI cable, a separate audio cable is required.
Confirm your wireless modem/router is on and connected to the Internet.
Reset your wireless modem/router by turning it off, waiting for 15 seconds, and then
turning it on again. Run Network Setup
Check the network connection status
If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
Check with the service provider.
Refer to the help section on the application service provider's website.
This problem may occur with high-bitrate files. Most files can be played back, but
you might experience problems with high-bitrate files.
Path
> Support > Self Diagnosis
> Smart Hub >Smart Hub Reset
Try this!
Try this!
(MENU > Network
(MENU > Network
Try this!
Try this!
Description
Reset Picture, Sound, Channel,
settings, except for the network settings, default settings.
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart
Hub applications.
4. Troubleshooting
> Network Settings).
> Network Status).
Smart Hub, and all other
4-5