Troubleshooting - Spa Electrics Atom Installation & Owner's Manual

TROUBLESHOOTING

ISSUE
Light flashing Blue
continuously
Light flashes
2 times
Light flashes green
Light not operating (1)
Light not operating (2)
Light not operating (3)
Light not operating (4)
Light not operating (5)
Light colours not
synchronised
If these issues cannot be resolved with the above recommended actions,
please contact your local Spa Electrics reseller or Spa Electrics directly.
Phone: +61 (0)3 9793 2299 (business hours)
Email: info@spaelectrics.com.au (SALES enquiries)
Email: tech@spaelectrics.com.au (TECHNICAL support enquiries)
Web: www.spaelectrics.com.au
REASON
System is in
"Reset" mode
Light over heating
Over-voltage detected
Faulty connection
to transformer
Mains power not
connected
Damaged cable
Transformer not
working
Damage caused by
high voltage and/or
incorrect power supply.
Power interruptions or
lights have been used
individually
ACTION
Refer to multi-colour
operating instructions
Check light is fully submerged.
Check vents are not obstructed
Ensure transformer output
voltage is between 12V ~ 13V.
Replace transformer if necessary.
Ensure cable correctly connected
to transformer terminals
Check transformer is plugged in
to GPO and switched on
Disconnect plug top and test
voltage under load using
multi-meter (ie. 20w 12v)
Check fuses & test transformer
using multimeter under load
(ie.15W 12V)
Return product to your local Spa
Electrics reseller or Spa Electrics
for repair
Reset lights - refer to multi-
colour operating instructions
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