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Troubleshooting Minor Faults
Fault
The loading door cannot
g
be opened.
b
d
Detergent residue in the
detergent dispenser.
g
p
Control lights do not
g
come on.
36
d Risk of electric shock!
Repairs must only be carried out by our Customer
Service or an authorized technician.
If repairs are needed, and assuming that you cannot
eliminate the fault yourself with the aid the following
table:
q Turn the programme selector to "Off".
q Disconnect the washing machine from the mains.
q Turn off the water tap.
q Call Customer Service (refer to Page 41).
Cause
"Rinse hold" was selected.
Safety function is active.
Detergent was damp or lumpy.
A fuse has triggered.
gg
Power failure.
Plug is loose or not inserted.
Action
Select "Drain" or "Spin".
Wait for 2 minutes.
Clean and dry the detergent
dispenser; see Page 31.
Use the dispensing aid for liquid
detergents.
Switch on / replace the fuse.
Call Customer Service if this fault is
repeated.
An interrupted programme will be
resumed when the power returns.
If the washing is to be removed,
proceed as described under
"Cleaning the drain pump"; see
from Page 32.
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