4.1 Troubleshooting
Error Code
Error Message
372
NDSS message
over IPGW
notification -
caused by IPGW
Tx resource
limitation
373
NDSS message
over IPGW
notification -
caused by IPGW
Rx resource
limitation
374
NDSS message
over IPGW
notification -
caused by
shortage of IPGW
resource
375
NDSS message
over IPGW
notification -
caused by
Network side
391
Data Link
established
392
Clock master card
selected
393
LAN Carrier
detected
394
IP-GW Core Data
Link established
395
IP-GW
Gatekeeper Error
Cleared
396
IP-GW Run
150
Installation Manual
PROBABLE CAUSE
•
Optional service card
malfunction: IP-GW
•
Network malfunction
•
Connection with PC Phone/
PC Console or Voice
Processing System (DPT
Integration) established or
restored
•
Clock master card has been
changed to the one indicated
by the sub code
•
IP-GW card connected to the
LAN
•
IP-GW Core Data Link
established
•
Connection to the
Gatekeeper is recovered
•
IP-GW is started from a
remote maintenance PC
SOLUTION
•
Ignore if not frequent
•
Change the IP-GW card status to Out
of Service, and then back to In Service
•
Ignore if not frequent
•
Consult your network administrator
•
This information is logged when
connection with PC Phone/PC
Console or Voice Processing System
(DPT Integration) is established, and
does not indicate an error condition
that needs to be solved.
However, if this is logged frequently
(with "305 Data Link failure"), check the
connection as it may not be done
properly.
•
Check if the proper card is selected as
the new clock master card
•
This information is logged when
synchronisation of LAN is established
•
This information is logged when IP-GW
Core Data Link is recovered
•
This information is logged when
connection to the Gatekeeper is
recovered
•
This information is logged when IP-GW
is started from a remote maintenance
PC